Chapter 13 Frequently-Asked Questions - Datavideo TVS-1200A Instruction Manual

Trackless virtual studio system
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Chapter 13
This section describes problems that you may encounter while using the TVS-1200A. If you
have questions, please refer to related sections and follow all the suggested solutions. If
problem still exists, please contact your distributor or the service center.
No. Problems
1
.avi files cannot be played in Media
1/2.
2
Still pictures and texts cannot be
previewed in Still 1/2 and Text 1/2.
3
Why does the TVS system exit to
Windows desktop right after monitor
cable is unplugged while TVS system
is running?
4
Why the Windows Media Player
cannot play the MPEG file captured
using the TVS system?
5
Why, after renaming the captured
file in the TVS system, the file name
on
the
Windows
unchanged?
6
After "Follow" is enabled for Line IN
on the TVS audio mixer, the Line IN
audio is found to output with CAM1
or Cam2.
7
Why does the screen viewable area
become smaller right after bootup of
the TVS machine?
8
Why the file cannot be found or the
file is blank after the virtualset
maker file (.dvsx) is renamed under
the Windows OS and imported into
the TVS Production Module?
9
Why are there warning signs on my
multi-viewer?
10
Why can't I see objects under lower
layer in the Virtualset Maker main
window?
Frequently-Asked Questions
OS
remains
72
Solutions
The TVS-1200A does not support avi
format.
This only occurs occasionally and files can
still be opened.
TVS system has to work with monitors
connected, please do not unplug monitor
while the TVS system is still running.
Please use VLC Player, which is a freeware.
Windows Media Player cannot play MPEG II
files.
The TVS system only allows local renaming
of the captured files during any TVS session,
and does not rename the actual file name
on the PC system. This is because a single
file can be referenced by many other
projects or sessions so if the actual file
name on the PC system is renamed, the
reference to other projects/sessions will be
lost.
The Line in will follow Cam1 or Cam2 after
the "Follow" check box is checked. If you do
not want the Line in Audio, please select
Mute for Line in.
This may happen in some monitors. Please
activate overscan mode of the monitor.
While renaming the VirtualSet Maker files
(.dvsx),
please
also
corresponding .PNG files in the same
folder.
Please make sure all the resolutions and
frame rate are same as your session
resolution and frame rate which you
assigned on the startup menu before
production.
Please make sure your upper layer objects
are PNG file with Alpha Channel so that the
upper layer does not block lower layers.
rename
the

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