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Frequently-Asked Questions
This section describes problems that you may encounter while using the TC-
100. If you have any questions, please refer to related sections and follow all
suggested solutions. If problem still exists, please contact your distributor or
the service center.
No.
Problems
1.
Can TC-100 output 1920 x
1080 logo? Currently the
maximum logo size supported
is 256 x 128.
2.
Sometimes audio and video
functions fail to work properly
after switching the input
sources or changing the
output format.
3.
Luma key function fails to
overlay subtitles on the video.
4.
I cannot open dynamic logo.
Solutions
256 x 128 logo size is the hardware
limitation. At this point, it is not
possible to increase the logo size
due to DDR memory amount and
bandwidth.
If customers need full-screen
graphics, I'd advise to use CG-200
software which outputs 1920x1080
picture without any problem. You
can also set the output resolution
to 720p to make the logo appear
visually larger.
Output video will restore after the
device power is restarted or the
video source is disconnected and
then reconnected.
Please shut down your CG
software before using the luma key
overlay.
Dynamic logo is not supported on
the TC-100.
18
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