Avaya one-X User Manual page 74

Limited access during failover
• Once the transition to a new server has occurred, bridged call appearances are available.
Despite a "Log Bridged Calls" option setting of yes, bridged calls are not logged during
failover but are available once the phone transitions to the alternate server.
• The Message Waiting Indicator is cleared, but voice mail may still be available if the voice
mail server to which calls are being sent is not in failover.
• Once the transition to a new server has occurred, advanced features like Call Park/
Unpark, Priority Call, or Automatic Callback are available. Favorite features are not
available during failover but will be available after transition to the alternate server.
• Autodial numbers are available on the System Numbers screen during failover.
• If your phone operates under the latest software (Release 2.5 or greater), changes to
Avaya (A) Menu options can be made/saved. Note that any new or changed settings for
these options may not become effective until the phone transitions to the alternate server
or fails back to its original server.
• If your phone operates under the latest software (Release 2.6 or greater), Contacts can
be accessed and changed during failover to the alternate server. However, contact
changes and new entries are limited to no more than 25 and only one change to a specific
contact is allowed. Also, contact searches may be limited; in this case the message
"Limited Search results available" displays.
• Once the transition to a new server has occurred, if you are part of a corporate Directory or
database, access may be limited to local contacts only.
• You can press the Phone button to access Home screen Web links/pages during failover,
however, any "click to dial" links will not work until the phone transitions to the alternate
server.
• Transitions back to the normal server will restore all original functionality.
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74 Avaya one-X Deskphone SIP for 9620/9620C/9620L IP Telephone User Guide June 2010