Trouble Shooting; For Pts Module - PROLiNK PRO2000LD User Manual

7. TROUBLE SHOOTING

7.1 For PTS Module

Problem
No output available from
PTS.
PTS is not allowed to
transfer to battery mode.
UPS does not return back
to Line mode.
Possible Cause
AC circuit breaker may be
External
OPEN.
Line AC power is not available.
Wiring error on PTS terminal blocks.
PTS fault.
UPS output power is not connected
to PTS.
"UPS INPUT" circuit breaker on
PTS is open status.
Black and red control wires from
PTS are not connected to PTS
control connector of UPS.
48VDC signal not available at the
PTS control connector on the UPS.
PTS fault.
Line power is missing.
Close the external AC input breaker.
Check if utility is available with the AC
voltmeter and contact Utility Company.
Correct wirings on PTS.
If utility power voltage is present at AC
IN "L" and "N" on the PTS terminal
blocks, replace the PTS.
Verify if power cord from "UPS OUT" on
PTS is properly connected to the AC
output terminal blocks on UPS.
Reset breaker.
Connect black and red control wires from
PTS to PTS control connector of UPS.
Replace UPS.
Replace PTS
Verify if power cord from "UPS IN" on
PTS is properly connected to the AC input
terminal blocks on UPS.
Verify if the "UPS INPUT" circuit breaker
on PTS is closed status.
Verify if AC input circuit breaker on UPS is
closed status.
Ensure that Line input is present.
32
Remedy