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Epson PriorityFax 3000 Owner's Manual

Epson priorityfax 3000: user manual
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  • Page 2 In Step 4, 00 turns off the feature. p. 4-15 Sending with the Confidential Mail Box is possible only with transmission to Epson PriorityFax with this feature. p. 4-31 In Step 6, use the keypad to select the day and time to poll p.
  • Page 3 p. 4-33 When you want to send the document from memory, follow these steps after step 6: Press SET. You see the following display: Use the * or # key to select the delayed memory sending option. The following display appears: Press SET twice.
  • Page 4: Copyright Notice

    IMPORTANT NOTICE: DISCLAIMER OF WARRANTY Epson America makes no representations or warranties, either express or implied, by or with respect to anything in this manual, and shall not be liable for any implied warranties of merchantability and fitness for a particular purpose or for any indirect, special, or consequential damages.
  • Page 5: Important Safety Instructions

    IMPORTANT SAFETY INSTRUCTIONS Read all of these instructions and save them for later reference. Follow all warnings and instructions marked on the product. Unplug this product from the wall outlet before cleaning. Do not use liquid cleaners or aerosol cleaners. Use a damp cloth for cleaning.
  • Page 6 TELEPHONE INFORMATION is equipment complies with Part 68 of the FCC Rules. On the rear panel of this equipment is a label that contains, among other information, the FCC Registration number and Ringer Equivalence Number (REN) for this equipment. You must, upon request, provide this information to your telephone Ask your telephone company or installer to install the jack suitable for your device if such is available.
  • Page 7: Table Of Contents

    Where to Get Help......... 3 Unpacking the Fax Machine ....... l-1 Choosing a Place for the Fax Machine..
  • Page 8 PriorityFax 3000 Manual 3 Using the PriorityFax as a Telephone 4 Using the PriorityFax Advanced Features The Control Panels ........3-l The Top Control Panel .
  • Page 9 Cleaning the Interior of the Fax Machine ....6-1 Cleaning the Exterior of the Fax Machine ....6-2 Contents ..5- 3...
  • Page 10 PriorityFax 3000 Manual Index viii...
  • Page 11: Features

    Introduction Features The Epson PriorityFax™ 3000 is an advanced desktop facsimile machine and telephone that combines high speed and quality with a wide range of features. In addition to its compact design and ease of operation, this fax machine offers the following.
  • Page 12: About This Manual

    Chapter 4 tells how to use all the advanced features of the fax machine. If the fax machine does not operate properly or the print quality is not what you expect, see Chapter 5 for a list of possible problems and recommended solutions.
  • Page 13: Where To Get Help

    Where to Get Help Customer service for Epson products is provided by a network of authorized Epson Customer Care Centers throughout the United states. Call the Epson Consumer Information Center at l-800-922-8911 for the following: Customer Care Center referrals Technical support referrals Information on Epson User Groups.
  • Page 14: Unpacking The Fax Machine

    This chapter takes you through the steps of unpacking, assembling, and testing the fax machine. As you unpack the fax machine, check that you have all the items shown below and none have been damaged during transportation. After removing the contents, store the packaging materials in case...
  • Page 15: Choosing A Place For The Fax Machine

    Choosing a Place for the Fax Machine Assembling the Fax Machine WARNING Lift the fax machine by its body, never by the telephone handset or cradle. location for your fax machine, keep the When you select a following in mind.: •...
  • Page 16: Connecting The Handset

    Installing single-line telephone connection The first step in assembling the fax machine is attaching the handset to the unit. Locate the insert opening on the left side of the cradle and plug in the curled handset cord. Push firmly telephone to be sure it is locked.
  • Page 17 Most offices have key systems or PBXs. Although in many cases it is relatively easy to connect the fax machine to a key system or PBX, suggest that installed your organization’s telephone system and ask...
  • Page 18: Installing The Output Tray And Paper Rest

    The larger of the two paper holders, the output tray, receives incoming and copied documents. You can position the output tray at a 90° angle to the fax machine at the front edge of the table you are using, so that incoming or copied documents fall directly into the output tray.
  • Page 19 PriorityFax 3000 Manual Place the fax machine at the edge of the table and locate the two notches on the front underside of the fax machine. Holding the output tray base level, press the tabs extending from the output tray base into the notches on the front of the fax machine, as shown in the following illustration.
  • Page 20 Rear Front To attach the output tray to the output tray base, locate the holes on either side of the output tray base. Then insert the pegs on either side of the output tray into these holes, as shown below. This tray can be used in a horizontal position instead of the vertical position shown on the next page.
  • Page 21 The smaller of the paper holders, the paper rest, is used to hold documents that you have just faxed to others. To install the paper rest, follow these steps: Locate the grooves at the back of the fax machine, right below the back control panel.
  • Page 22 Attaching the Quick Reference Sticker Holding the paper rest at about a 45° angle to the fax machine, press the tabs extending from one end of the rest into the grooves, as shown in the following illustration. If you wish, you can also install the paper rest wire as shown below.
  • Page 23: Plugging In The Fax Machine

    The fax machine power requirements can be found in Technical Specifications, Chapter 7. Plug the power cord into a properly grounded electrical outlet. You do not need to turn the fax machine on or off. The display prompts you to insert the recording paper roll. ADD PAPER Now you should insert the recording paper roll into the fax machine.
  • Page 24 Unwrap the paper roll. Hold the roll so that the free end of the paper points toward you from the top of the roll, as shown. Note Be sure not to insert the paper roll upside down. If the paper roll is inserted upside down, the fax machine cannot produce an image.
  • Page 25 Push the recording paper cover shut until you hear a click. The automatic cutter then cuts off the excess paper. The date/time display appears and your fax machine is ready for use. Note Any time you open the recording paper cover, make sure that the paper remains under the paper cutter guide when you close the cover.
  • Page 26: Reloading Paper

    WARNING Always use the proper type of recording paper in this fax machine. Epson PriorityFax paper is recommended. The LCD lets you know when to replace the paper roll. When approximately 4 inches (10 cm) of paper is left, the ADD PAPER message appears on the LCD.
  • Page 27 PriorityFax 3000 Manual The ready display appears: FAX/COPY READY STD NORMAL The fax machine draws the original document START/COPY Press START. through the machine, and the copy begins to emerge from the slot at the front of the unit. Once copying is complete, the automatic cutter cuts off the page and the unit beeps.
  • Page 28: The Control Panels

    The buttons and switches on the top and back control panels let you control many of the fax machine’s settings. The top control panel has a Liquid Crystal Display (LCD) and many buttons.
  • Page 29 STOP. Pressing this button halts operation transmission or copying. Pressing this button during temporary or permanent setting cancels the operation and the fax machine returns to the initial mode. Press this button and try the operation again, if an error occurs.
  • Page 30: The Back Control Panel

    START/COPY Microphone The Back Control Panel START. After dialing, press this button to begin sending the document. If Automatic Answering is off, pressing this button starts document receiving. This button is also used for polling. See chapter 4. COPY. Pressing this button starts copying (as with a photocopy machine) if you insert a document and do not dial a number.
  • Page 31: Sending A Document

    Included with the PriorityFax is a test document for you to send to Epson. It is ideal for your first exercise in sending a document. Simply perform the following steps. of the LCD.
  • Page 32 Complete the information on the PriorityFax Test Sheet. Then insert the Test Sheet face down in the fax machine as shown below. The display changes from date/time to the following: FAX/COPY READY For automatic sending, simply dial the number of the receiving fax machine.
  • Page 33: Document Sending Cautions

    Automatic Redial mode. In the Automatic Redial mode, the fax machine dials the number you just tried every five minutes until it reaches the other fax machine or until it has tried the number six times. If there is no answer, the machine hangs up after 15 rings and for the next scheduled try.
  • Page 34: Document Sending Enhancements

    Contrast. You can change this from normal to light or dark for sending documents that are unusually light or dark. Lead Sheet. With this option the fax machine sends a lead sheet • after the document. This lead sheet contains your fax number and your name along with the fax number and name of the party receiving the fax.
  • Page 35 PriorityFax 3000 Manual back message When you choose this option, a message like the one below is sent after your document. If you have not registered the receiver’s name as described later in this chapter, or if you dial without using the one-touch button or the speed dial buttons, only the number, not the name, of the recipient appears in the fax back message.
  • Page 36 Resolution Remember that this turns Fax Back on for only one document. To send a Fax Back Message without sending a document see page 4-l. With this option, you can change the resolution from standard to either fine or photo. Standard is for typewritten or typeset text and line drawings;...
  • Page 37 PriorityFax 3000 Manual 2-10 You can use this feature in certain cases if the document you are sending is unusually dark or light. If the document is light, choose light; if the documentis dark, choose dark. Use this procedure only with fine resolution. In standard...
  • Page 38 === LEAD SHEET === EP PRODUCTIONS FAX: 332 555 1204 FROM: EPSON AMERICA FAX: 818 555 1212 If you dial the fax number manually instead of using one-touch or speed dial (explained later in this chapter), the name of the recipient does not appear.
  • Page 39: Sending Documents More Than Five Pages Long

    The easiest way to send more than five pages is to follow the steps below: Insert the first five pages of your document face down. Since the fax machine sends the bottom page first, the pages are sent in the correct order. Dial the fax number press when you hear the fax tone.
  • Page 40: Receiving Documents

    RING DELAY Manual Reception As the pages are fed into the fax machine, notice when there is only one page left. Then place the next four pages face down on top of the page that is still in the feeder and push them gently in as far as they will go.
  • Page 41: Basic Customizing Procedures

    The document you are receiving begins appearing from the paper slot at the front of the fax machine; the automatic cutter cuts off each page as it is received; and the machine beeps once when transmission is complete.
  • Page 42: Registering Your Number And Name

    Registering Your Number and Name Use the keypad to enter the correct numbers in the display. Ignore the slashes and the colon. They appear automatically. If you make cursor key to move the cursor to the incorrect a mistake, use the digit, and enter the correct one.
  • Page 43 REDIAL Entering letters instead of numbers 2-16 Enter your fax number using the keypad. You can enter up to 22 digits, but the display can show only the last 15 entered (16 when you enter 22 digits). If you make a mistake, see Erasing Numbers and Names page 2-25.
  • Page 44 Space For example, to enter the name Epson, you first find E on the chart and see that its code is 37. Then press the 3 and the 7 keys. A capital E appears on the LCD. Next look up P and enter its code (48).
  • Page 45: One-Touch And Speed Dial Faxing

    PriorityFax 3000 Manual One-touch and Speed Dial Faxing Registering one-touch fax numbers As you enter your name, you see each character appear display. If you want to enter a space, enter 00. If you make a mistake, use the * cursor key to move the cursor to the incorrect digit, and enter the correct one.
  • Page 46 Make sure no document is in the machine. Press FUNCTION. to enter the register mode Press 1 Press 3 to choose the one-touch fax number mode. Then press the top on&ouch button. You see the following display: FAX ONE TOUCH FX1:_ Enter the first fax number using the keypad.
  • Page 47 PriorityFax 3000 Manual MUTE/NEXT HOLD/SET Printing a one-touch fax number list 2-20 Press The following display appears: NEXT. Enter the name of the person or company associated with the fax number, using the instructions on entering letters on page 2-17.
  • Page 48 You can also use a one-touch button for dialing after pressing or lifting the handset. (This is manual sending). In this SPKR need to press case, you START after receiver’s fax machine, and it will not enter the automatic redial mode. Using the PriorityFax PRINT printing. NORMAL...
  • Page 49: Speed Dial

    PriorityFax 3000 Manual Speed dial faxing Registering speed dial fax numbers 2-22 You can access up to 30 numbers for dialing frequently-called fax numbers pressing S. DIAL must register the fax numbers. Speed dial may be used for telephone numbers as well as faxnumbers.
  • Page 50 You can enter up to 30 speed dial fax numbers, numbered 01 through 30. The underline is the cursor. The two digits before the colon are the speed dial number. Use the # cursor key to move the cursor to the right of the colon. Enter the first fax number using the keypad.
  • Page 51 Printing a speed dial fax number list 2-24 Now your display shows #0l and the first 12 digits of the number you just registered. To register another number make sure the cursor is under the first digit after the # sign, enter 02 and repeat the process until you have registered all the speed dial numbers you need, up to a total of 30.
  • Page 52: Erasing Numbers And Names

    (This is manual sending.) In this SPKR case, you need press START after receiver’s fax machine, and it will not enter the automatic redial mode. If you wish to erase fax number, a telephone number, or a name, use the instructions in this section.
  • Page 53: The Add Paper Message

    PriorityFax 3000 Manual Erasing Names The Add Paper Message To erase follow these steps: a name, If not already shown, bring up the name on the display. Make sure the cursor is under the first letter of the name you wish to erase.
  • Page 54: Activity Reports

    Activity Reports Every 12 hours your PriorityFax automatically prints an activity report. This report includes the following information for each fax: date, time, whether sent (TX) or received (RX), destination, mode, and result (OK means that it was successfully sent or received). If you have sent and received 45 faxes before the 12-hour interval is over, the message PLS PRINT REPORT appears on the LCD.
  • Page 55: Automatic Sending And Manual Sending

    You press after dialing setting. START In this transmission, you can use the following functions: Transmission in Epson Proprietary mode (15 seconds/A4 standard document) Automatic redialing In this transmission, you cannot use the following function: Manual redialing If your fax machine is waiting for delayed polling or delayed sending and the display is “DELAY WAITING,”...
  • Page 56: Using The Priorityfax As A Telephone

    All numbers are dialed from the numeric keypad on the top The top Control Panel control panel of the fax machine. This pad is identical to the standard touch-tone telephone dial. The * and # are the cursor keys that enable you to move left and right within the display.
  • Page 57 PriorityFax 3000 Manual The four buttons to the right of the keypad and just below the Liquid Crystal Display (LCD) are used (from left to right) as follows: Before dialing, the buttons function as SPKR (Speaker), REDIAL, and S. DIAL (Speed Dial).
  • Page 58 You can use this button for special telephone company FLASH. features you may have installed, such as call waiting. Note Call waiting is discouraged for use with this fax machine because it may interfere with fax transmission and reception. You can use this button in registering one-touch FUNCTION.
  • Page 59: The Back Control Panel

    SPEAKER (volume). Moving this dial on the back control panel of the fax machine allows you to adjust the speaker sound from low high (left to right) or back. This dial controls the speaker volume of the fax machine, not the handset (listening) volume.
  • Page 60: Using Standard Dialing

    Using Standard Dialing Move the switch left to for higher volume and right to lower (normal) volume. To adjust the ringer switch Locate the RINGER switch on the left side of the telephone cradle to the right of the HANDSET switch. Move the switch left to for high, center to L for low, or right to OFF for no ringing.
  • Page 61: Using Manual Redialing

    PriorityFax 3000 Manual Using Manual Redialing SPKR CALL RSRV SPKR C A L L R S R V One-touch Telephone Dialing When you receive a busy signal, you can use redialing to save time by pushing just two buttons to try the number again.
  • Page 62: Registering One-Touch Telephone Numbers

    Registering One-touch Telephone Numbers To register the one-touch telephone numbers: Make sure nodocument is in the machine. Press FUNCTION. to choose the register mode. Press 1 REGISTER (1-9)? to choose the one-touch telephone number mode. Then Press 2 press the top one-touch button. You see the following display: Enter the first telephone number using the keypad.
  • Page 63 PriorityFax 3000 Manual a one-touch Printing telephone number list To register a number to dial out on a PBX or an international number or access code, enter the enter the telephone number. The pause appears as a P in the display.
  • Page 64: Using One-Touch Telephone Dialing

    Using One-touch Telephone Dialing SPKR CALL RSRV After you have registered the one-touch numbers, you can call any of those telephone numbers in just two steps: or lift the handset and wait for a dial tone. Press SPKR Press the one-touch button for the number that you wish to call. If pressed SPKR, lift the handset when the call If you have not registered a number for the button you pressed,...
  • Page 65: Using The Priorityfax Advanced Features

    Broadcasting........Group 2 FAX Machine Transmission....
  • Page 66: Setting The Resolution

    PriorityFax 3000 Manual Setting the Resolution If you have not registered the receiver’s name as described in Chapter 2 or if you dial without using the one-touch button or the speed dial buttons, only the number, not the name, of the recipient appears in the fax back message.
  • Page 67 Note Make sure no document is in the machine. Press Press 7 to select user-definable switches. You see this display. Press 1. The following Press the * or # cursor keys to select from the standard, fine, or photo options. Press SET three times to register your selection and return to the S.
  • Page 68: Setting The Contrast

    PriorityFax 3000 Manual Setting the Contrast Your fax machine has three contrast settings: normal, light, and dark. While you can change contrast on a case-by-case basis as described in Chapter 2, this procedure allows you to set a contrast other than the normal setting that will remain in effect unless you change it.
  • Page 69: Setting The Beeper

    Setting the Beeper Setting the Transmission Verification If you do not want the beeper to sound, use the following steps to turn the beeper off. Make sure no document is in the machine. Press FUNCTION. Press 7 to select the user-definable switches. USER SW (1-9)? Press 3 to select beeper.
  • Page 70 PriorityFax 3000 Manual XMT VERIFICATION 12/04/89 06:55 D E S T I N A T I O N : JGS COMMUNICATIONS MODE G3 STANDARD PAGE (S) RESULT PRIORITYFAX 3000 Make sure no document is in the machine. Press FUNCTION. Press 7 to select the user-definable switches.
  • Page 71: Changing Automatic Redial Settings

    The factory setting for Automatic Redial causes the PriorityFax to redial the number you tried every five minutes until it reaches the other fax machine or until it redials six times. If you want to change the number of tries or the number of minutes between tries, follow these steps: Make sure no document is in the machine.
  • Page 72: Using Broadcasting

    PriorityFax 3000 Manual Using Broadcasting 4 - 8 Enter the number of minutes you would like the automatic redial feature to wait between tries of the fax number in the event of a busy signal. Use a zero before a single-digit entry, such as 03 for three minutes.
  • Page 73: Sending To Group 2 Fax Machines

    Group 2 machine, you can change the factory setting from Group 3 to Group 2 This setting is effective for one document only, after which the fax machine reverts to Group 3. Note These group numbers have nothing to do with the groups you use in broadcasting and certain types of polling.
  • Page 74: Using The Message Center

    • Some old Group 2 machines may not receive your document. Your fax machine allows you to record a message, such as the one below, that callers hear before they send you “You have reached the Epson America PriorityFax line.
  • Page 75: Recording

    Recording START/COPY Playing START/COPY Press the * or # cursor key to select one of these three options: record, play, or erase. First select RECORD to record an outgoing message, the following message appears: MSG CENTER OGM:RECORD When you press START, recoding begins following message: Read your message into the microphone button on the top control panel.
  • Page 76: Erasing

    Erasing Activating the Message Center 4-12 If you do not want to change the message, press SET three times to return to the date/time display. If you want to change the message, you do not need to erase the message as described above. old one.
  • Page 77: Printing Lists

    Printing Lists Press 9 to select the message center function. MSG CENTER Press the # cursor key to turn the function on. Press SET three times to return to the date/time display. To see what settings you have registered, or what faxes you have sent and received, you can use the Print function of the PriorityFax to print lists.
  • Page 78: Activity Report Timing

    If you choose an interval less than ten, enter two digits (for example, 03 for O F F T H E F E A T U R E T U R N S PRINT fax machine three-hour interval).
  • Page 79: Using The Confidential Mailbox

    S. DIAL Using the Confidential Mail Sending a Confidential Document Press SET twice to return to the date/time display. When you want to send or receive a document that should be seen only by those with an access ID or code, you can use the confidential mail box feature.
  • Page 80: Receiving A Confidential Document

    ID code, you can print out the confidential document in full size type, as described in the next section. Your fax machine can store up to 28 pages of a confidential document in its memory. However, this number may be less depending upon the-density of type in the document.
  • Page 81 Press SET three times to register your choice and to return to the date/time display. A condensed printout from your fax machine means that a confidential document is waiting. To retrieve the confidential document sent to you, do the following: Make sure no document is in the machine.
  • Page 82 PriorityFax 3000 Manual Unknown confidential ID number 4-18 Press SET. The following display appears while the document is printing PRINTING After the document has been printed, it is erased from the fax machine’s memory. The LCD returns to the date/time display.
  • Page 83 Using Delayed Send S. DIAL The Delayed Send feature allows you to send documents when you are out of the office and when telephone rates are lower. To use Delayed send, follow these steps: Insert a document face down into the feeder. Press FUNCTION.
  • Page 84 NOTE: If the memory is already in use, the fax machine skips to the display shown in Step 8. To choose Memory press the # cursor key and then press SET twice.
  • Page 85: Using Password Security

    “junk mail.” WARNING Do not use passwords casually. Only people who have Epson PriorityFax machines, who know your password, and who know how to use passwords can send and receive documents to and from your fax machine.
  • Page 86: Activating The Password

    After you activate the password, all the documents • you send have this password. Therefore, only people who have Epson PriorityFax machines with the password feature, who know the password, and who know how to use the password can receive documents from your fax machine.
  • Page 87: Using Polling

    When you send a document in the password mode, the alarm sounds in any of the following conditions: • The receiver’s fax machine does not have a password • The two fax machine passwords do not match • You called a wrong number •...
  • Page 88 PriorityFax 3000 Manual Called-side Polling Setting standard polling 4-24 The two called-side polling types are standard and secure. If you expect to be polled, follow the steps below for the type of polling y o u e x p e c t .
  • Page 89 Setting secure polling FUNCTlON If you expect to be polled by someone using secure polling, which requires a polling ID, perform the following steps. Note If the polling ID number has already been registered, steps 1 through 6 are not necessary. Make sure no document is in the feeder and press FUNCTION.
  • Page 90 To poll a single fax machine (that is to receive a document by calling another fax machine) follow these steps: Make sure nodocument is in the machine.
  • Page 91 S. DIAL Setting sequential polling Use the # cursor key to select the standard option. The following display appears POLLING Press SET. FAX: Dial the fix number and press START. Once the polled document is received, the display returns to the date and time.
  • Page 92 Setting turnaround polling 4-28 Use the # cursor key to select the sequential option. The following display appears: POLLING SEQUENTIAL Press You see the following display: SET. FAX: Press the * cursor key followed by the group number from 1 to 5 wish that you to poll and then...
  • Page 93 Setting secure polling Press SET twice. Dial the fax number and press Once your fax machine sends your document and receives the polled document from the other party, the display returns to the date and time. To use secure polling you must register a polling password ID number to be used by both calling and called side.
  • Page 94 PriorityFax 3000 Manual START/COPY Using the keypad, enter a four-digit polling password ID number. Be sure the called party knows this number. Press SET three times to return to the date/time display. Make sure no document is in the feeder and press FUNCTION.
  • Page 95: Delayed Polling

    S. DIAL HOLD/SET START/COPY To poll a single fax machine Make sure no document is in the machine. Press 3 to enter delayed polling. DELAYED POLLING Use the # cursory key to select the standard option. The following display appears: Press SET.
  • Page 96 PriorityFax 3000 Manual Setting delayed sequential polling S. DIAL START/COW 4-32 For delayed sequential polling follow these steps: Make sure no document is in the machine. Press FUNCTION. Press 3 to enter delayed polling. DELAYED POLLING Use the # cursor key to select the sequential option. The following...
  • Page 97: Delayed Sending

    Setting turnaround delayed polling If you want to send a document at a later time and then receive a document back automatically in return, follow these steps: Insert a document face down into the feeder. The ready display appears. Press FUNCTION. Press 3.
  • Page 98 PriorityFax 3000 Manual Setting delayed secure polling FUNCTION 4-34 To use delayed secure polling you must register a polling password ID number to be used by both calling and called side. Follow the steps below. If the polling ID number has already been registered, steps 1 through 6 are not necessary.
  • Page 99 FUNCTION Then make sure no document is in the feeder and press FUNCTION. Press 3 to enter delayed polling. Use the # cursor key to select delayed secure polling. Press SET. Use the keypad to select the day and time to send. For 0 (day), enter a number from 0 to 7, where 0 is today, 1 is tomorrow, 4 is four days from now, etc.
  • Page 100: Troubleshooting

    The documents may be too thick or too thin. (From 0.055 mm • to 0.12 mm is the recommended range of document thickness.) Use a copier other than the fax machine to reproduce the original document. Then send the copy. The documents may be wrinkled, wet, curled, or tom. Use a •...
  • Page 101: Documents Cannot Be Fed Into The Fax Machine

    Clean the inside of the fax machine as described in Chapter 6 and make another copy. If neither of these methods improves the image quality, take the fax machine to an authorized Epson Customer Care Center. To find the location of the nearest Customer Care Center, call l-800-922-8911.
  • Page 102: Documents You Sent Are Received Blank

    Sending (continued) Receiving Documents you sent are received blank. • Be sure you sent the document through the fax machine face down. Resend the document, being careful to place the document in the feeder face down. One-touch or speed dial...
  • Page 103: Received Documents Are Excessively Curled

    • The scanning area may be dirty. See Chapter 6 for cleaning instructions. • You may be using the wrong type of paper. Use Epson PriorityFax recording paper for best results. • The sending party’s resolution and/or contrast may need adjustment.
  • Page 104: Copying

    Try copying again. Print quality of the copy is poor. • You may be using the wrong type of paper. Use Epson PriorityFax recording paper for best results. After checking the type of paper you are using try the following...
  • Page 105: Telephone

    PriorityFax 3000 Manual Telephone LCD Error Messages One-touch and speed dialing don’t work. • Check to be sure the power • The one-touch and speed dialing properly. see Chapter 3. Call reservation does not work. • The receiver may not have a call reservation feature. Check with the receiving party.
  • Page 106: Paper Jam

    The memory cannot store any more data. Either press • whole memory, or erase the send the stored data out of memory. Troubleshooting again. from the fax machine one-touch or speed dial number press START if you wish during the that STOP...
  • Page 107 • These messages indicate a STOP and try the operation again, ad if the down the error message and take the fax machine to an write authorized Epson Customer Care Center. To find the location of Customer ‘the nearest Care Center, call 1-800-922-8911.
  • Page 108: Maintenance

    When you unplug the machine, most of the items in memory are not affected. If you print an make sure that no documents are in the fax machine’s memory just before you unplug the machine, the only items you lose are the date and time setting and the activity report interval (if you have changed it).
  • Page 109: Cleaning The Exterior Of The Fax Machine

    Replace the recording paper roll as described in Chapter 1. To clean the exterior of the fax machine, use a dry cloth to gently wipe off any dirt from the surface. WARNING Do not use water, alcohol, thinner, or any other organic...
  • Page 110: Technical Specifications

    7 Technical Specifications Type Transmission Mode Compatibility Coding System Transmission Speed Transmission Time Document input Size Recording Paper Roll Size CORE SIZE Recording Paper Roll Type Effective Scanning Width Scanner Method Recorder Type Resolution Gray Scale Document Feeder Paper Cutter Dialing Method Station Memory Power Source...
  • Page 111 Operating Environment Dimensions (Including Handset) Weight (Including Handset) Specifications are subject to change without notice. 41 - 95 degrees F, 10 - 75% humidity 16.5” W x 11” D x 4.7" H 13.2 lbs...
  • Page 112: Delayed Send

    A transmission mode used by the fax machine to transmit camera images containing a great deal of detail. See also gray scale.
  • Page 113 PriorityFax 3000 Manual Tone/pulse Types of dialing; pulse is the rotary method, where the phone system counts pulses (clicks) to determine the number you are dialing. Tone is the audio method where the system listens to the tones to determine the number you are dialing.
  • Page 114 4-14, 6-l printing, 2-27, 4-13 timing, 4-14 Adapter, 4-prong, 1-4 ADD PAPER message, 1-13, 2-26, 5-6 Assembling the fax machine, l-2-9 AUTO ANS switch, 2-4, 2-13—14 Automatic answering, 2-4 Automatic fax back message, 4-12 Automatic reception, 2-13—14...
  • Page 115 Document sending cautions, 2-6 Document sending enhancements, 2-7 Documents more than five pages long, sending, 2-12-13 width, 7-l Effective scanning Electrical outlets, 1-2, 1-10 Enhancements, document sending, 2-7 Epson Consumer Information Center number, Introduction-3 Epson Customer Care Centers, Introduction-3 2-3-d...
  • Page 116 PAPER JAM, 5-7 POWER INTERRUPT, 5-8 PRINTER ERROR, 5-8 REDIAL CANCELLED, 5-7 SCANNER ERROR, 5-8 Exterior of fax machine, cleaning, 6-2 Fax back message, 2-7-9 automatic, 4-1—2 for the document you are sending, 2-8 Feeder, 2-6, 2-12—13, 7-l Feeding document problems, 5-2 Five pages in feeder, more than, 2-6, 2-12—13...
  • Page 117 PriorityFax 3000 Manual Index - 4 Image quality problems, 5-2, 5-4, 5-5 Interior of fax machine, cleaning, 6-l-2 International access code, 2-19, 2-23 Interval, activity report, 4-14, 6-1 Keypad, 2-3, 3-2 Key system, connecting the fax machine to a, 1-4 LCD (Liquid crystal Display), Lead sheet (for one document), 2-7, 2-11—12...
  • Page 118 Password security document problems, 5-2 Password security, using, 4-21—23 PAUSE button, 2-2, 2-19, 2-23, 3-2, 3-3, 3-8 connecting the fax machine to a, 1-4 registering a number to dial out on a, 2-19, 2-23 Plugging in the fax machine, 1-10 Polling, 4-23—35...
  • Page 119 PriorityFax 3000 Manual Index - 6 standard delayed, 4-31 turnaround calling-side, 4-28—29 turnaround delayed, 4-33 using, 4-23—35 Power consumption, 7-1 Power source, 7-1 PRINTER ERROR message, 5-8 Printing activity report, 4-13 lists, 4-13 one-touch fax numbers registered, 2-20—21, 4-13 one-touch telephone numbers registered, 3-8...
  • Page 120 Registering one-touch fax numbers, 2-18—20 one-touch telephone numbers, 3-7 speed dial fax numbers, 2-22—24 your number and name, 2-15—18 Resolution, 2-7, 4-2-3, 7-l fine, 2-9, 2-10, 4-2—3 photo, 2-9, 4-2—3 setting for one document, 2-9 setting permanently, 4-2-3 standard, 2-9, 4-2 RING DELAY switch, 2-4, 2-13 Ringer switch, adjusting, 3-5 Ringing problems, 5-4, 5-6...
  • Page 121 PriorityFax 3000 Manual Index - 8 Speed dial faxing, 2-4, 2-7, 2-18, 2-22—25 Speed dial faxing problems, 5-3 Speed dial fax numbers, printing list of, 2-24, 4-13 registering, 2-22-24 using, 2-25 Speed dialing problems, 5-6 Speed dial telephone numbers, 2-22...
  • Page 122 Transmission speed, 7-1 Transmission time, 7-1 Transmission verification, setting, 4-5—6 Troubleshooting, see problems and solutions Turnaround polling, 4-28—29 calling-side, 4-28—29 delayed, 4-33 Unpacking the fax machine, l-l-2 Wall jack, telephone, l-4 Weight, 7-2 I n d e Index - 9...