IMPORTANT NOTICE: DISCLAIMER OF WARRANTY Epson America makes no representations or warranties, either express or implied, by or with respect to anything in this manual, and shall not be liable for any implied warranties of merchantability and fitness for a particular purpose or for any indirect, special, or consequential damages.
IMPORTANT SAFETY INSTRUCTIONS Read all of these instructions and save them for later reference. Follow all warnings and instructions marked on the product. Unplug this product from the wall outlet before cleaning. Do not use liquid cleaners or aerosol cleaners. Use a damp cloth for cleaning.
TELEPHONE INFORMATION This equipment complies with Part 68 of the FCC Rules. On the rear panel of this equipment is a label that contains, among other information, the FCC Registration number and Ringer Equivalence Number (REN) for this equipment. You must, upon request, provide this information to your telephone company.
Introduction Features The Epson PriorityFax™ 2000 is an advanced desktop facsimile machine and telephone that combines high speed and quality with a wide range of features. In addition to its compact design and ease of operation, this fax machine offers the following:...
Chapter contains information on unpacking, setting up, connecting, and testing fax machine. Chapter 2 provides basic information on using the fax machine, including using one-touch and speed dialing. Chapter 3 explains using Chapter 4 tells to use all the advanced features of the fax machine.
This tells you to make sure that no document is in the fax machine. This tells you to insert a document in the feeder. Customer service for Epson products is provided by a network of authorized Epson Customer Care Centers throughout the United States.
This chapter takes you through the steps of unpacking, assembling, and testing the fax machine. As you unpack the fax machine, check that you have all the items shown below and none have been damaged during transportation. After removing the contents, store the packaging materials in case...
Fax Machine Assembling the Fax Machine WARNING Lift the fax machine by its body, never by the telephone handset or cradle. When you select a location for your fax machine, keep the following in mind: 0 Place the fax machine on a flat, stable surface...
Plug the other end of the cord into the handset, as shown below. Push firmly to be sure both ends of the cord are locked in place. There are two types of connections for installing your fax machine: single-line and multi-line.
PriorityFax 2000 Manual Plug one end of the telephone line cord (the flat cord) into the back of the fax machine, as shown below. Plug the other end into your modular telephone wall jack (USOC RJllC). Make sure both ends of the cord click securely into place.
Tray and Paper Rest Most offices have central phone system. Although in many cases it is relatively easy to connect the fax machine to this system, we suggest that you contact the company that installed your organization’s telephone system and ask them to connect the fax machine for you.
Place the fax machine at the edge of the table and locate the two notches on the front underside of the fax machine.
Holding the output tray base level, press the tabs extending from the output tray base into the notches on the front of the fax machine, as shown in the following illustration. If you have chosen the base only installation, skip the next two steps.
To attach the tray in a vertical position, insert the pegs on the output tray into the front holes on the output tray base. Then allow the tray to hang over the edge of the fax machine operating surface to catch your incoming or copied documents.
To install the paper rest, follow these steps: Locate the grooves at the back of the fax machine, right below the back control panel. Holding the paper rest at about a 45 press the tabs extending from one end of the rest into the grooves, as shown in the following illustration.
Plug power cord into a properly grounded electrical outlet. You do not need to turn the fax machine on or off. The LCD (liquid crystal display) is on the top control panel to the right of the keypad. When you plug in the fax machine,...
Note Be sure not to insert the paper roll upside down. If the paper roll is inserted upside down, the fax machine cannot produce an image. Setting Up the PriorityFax...
Push the cover shut until you hear a click. The automatic cutter trims the excess paper and the date/time display appears as shown below. Your fax machine is ready for use. WARNING Always use the proper type of recording paper in this fax machine. Epson PriorityFax paper is recommended.
Insert the document into illustration below. If the document is less adjust document guide on the paper. The paper is drawn slightly into the fax machine. Setting Up the Priority Fax is no more 8.5 inches wide. that...
PriorityFax 2000 Manual l-14 The ready display appears: Press The fax machine draws the original document START. through machine, the following display appears, and the copy begins to emerge from the slot at the front of the unit. Do not pull on the paper copying.
The buttons and switches on the top and back control panels let you control many of the fax machine’s settings. The top control panel has a Liquid Crystal Display (LCD) and many buttons.
PriorityFax 2000 Manual Buttons (Speaker). Pressing this button allows you to dial without SPKR lifting handset. (Call Reservation). Pressing this button during fax CALL RSRV transmission allows you to talk to the receiving party after the document is sent. (Both fax machines must reservation feature.) After the fax machine has finished sending...
Pressing this button halts operation during document STOP. transmission or copying, cancels setting operations, and returns the display to date/time after an error. After dialing, press this button to begin sending START. document. If Automatic Answering is off, pressing this button starts document receiving.
PriorityFax 2000 Manual The Back Control Panel The back control panel contains only four controls. (Automatic Answering). When this is turned on, fax AUTO ANS reception begins after the telephone rings the number of times set by the switch. Also when this is on, a hyphen...
2-8. Included with the PriorityFax is a test document for you to send to Epson. It is ideal for your first exercise in sending a document. First complete the information on the PriorityFax Test Sheet. Then perform the following steps.
(If the Transmit Verification feature is turned on, the fax machine prints a report a few moments later.) If a fax does not successfully reach its destination, the PriorityFax displays COMM ERROR on the LCD, beeps several times, and prints a communication error report.
The easiest way to send more than five pages is to follow the steps below: Insert the first five pages of your document face down. Since the fax machine sends the bottom page first, the pages are sent in the correct order. Dial the fax number.
Manual Sending Press START. As the pages are fed into the fax machine, notice when there is only one page left. Then place the next four pages face down on top of the page that is still in the feeder and push them gently in as far as they will go.
(Since PriorityFax is not a speaker phone, you must use the handset to talk to the other party.) Press then hang up when you hear the fax The fax machine pulls the document through the slot as it sends it; then it beeps transmission is complete. (If...
Automatic Redial mode when the number is busy. In the Automatic Redial mode, the fax machine redials the number you just tried every five minutes until it reaches the other fax machine or until it has tried number six times. If there is no answer, the...
Time Now that you have been introduced to the basics of sending and receiving documents on your PriorityFax, you can begin customizing your fax machine. This section has the basic customizing features, and Chapter 4 has the more advanced options.
PriorityFax 2000 Manual Registering Your Number and Name 2-14 After you use the following procedure to register your number and name, they are automatically printed (along with the page number) at the top of each page of makes it easy for the recipients of your faxes to identify and keep straight all the pages you send.
When the display asks you for a name, you cannot enter letters directly. You must use a special method to convert numbers into letters, as shown on the chart below. For example, the name Epson is 37, 48, 51, 47, 46. Using the PriorityFax so you can enter a...
PriorityFax 2000 Manual One-touch and Speed Dial Faxing One-touch faxing Registering one-touch numbers 2-16 As you enter your name, you see each character appear on the display. to enter If you want Note If you make a mistake when you are entering your name use the * cursor key to move the cursor to the incorrect letter and re-enter it.
Press to enter the register mode. Press 3 to choose the one-touch fax number mode. Press the top one-touch button. (If you are adding a number to a list you have already begun, press the next available one-touch button.) You see the following display: Enter the first fax number using the keypad.
PriorityFax 2000 Manual 2-18 Press The following display appears: NEXT. Enter the name of the person or company associated with the fax number, using the instructions on entering letters on page 2-15. When the name is correct, press display: assign any one-touch or speed dial number to one of five groups, numbered 1 through 5.
Printing a one-touch fax number list Using one-touch faxing Insert Document To check your work or for reference, you can print a list of the one- touch numbers you have registered by performing steps: Make sure no document is in the machine. Press You see the function display.
PriorityFax 2000 Manual Speed dial faxing Registering speed dial numbers 2-20 Press the one-touch button for the number you want to use. If you have not registered a number for the button you pressed, message NOT REGISTERED appears. Press The fax machine starts feeding the first page and START.
Press 4 to choose the speed dial number mode. You see the following display: If you are adding a speed dial number to a list you have already begun, enter the next available speed dial number now. You can enter up to 30 speed dial numbers, numbered 01 through 30. The underline is the curson The two digits before the colon are the speed dial number.
Printing a speed dial number list 2-22 When the name is correct, press display: You can assign any one-touch or speed dial number to one of five groups, numbered 1 through 5. You need the group number only when you use sequential polling which is described in Chapter 4.
If you want for the button you pressed, the message NOT REGISTERED appears. Press The fax machine starts feeding the first page and START. dialing begins. Using the PriorityFax registered a number have not 2-23...
PriorityFax 2000 Manual Removing Numbers and Names Removing Numbers Removing Names 2-24 If you wish to remove an entire fax number, telephone number, or name, use the instructions in this section. Note If you remove a fax number, this procedure also removes the name registered with it.
The Add Paper Message Activity Reports If you would rather return to the date/time display without entering a new name, press The LCD lets you know when to replace the paper roll. When approximately 4 inches (10 cm) of paper is left, message appears.
PriorityFax 2000 Manual 2-26 Press 2 to select the print mode. You see the following display: Press The report is printed out. START. When the list is finished printing, you see the function display. Press once to return to the date/time display.
This section describes the PriorityFax telephone controls on the top and back panels. All numbers are dialed from the numeric keypad on the top control panel of the fax machine. This pad is identical to the standard touch-tone telephone dial.
PriorityFax 2000 Manual Buttons The four buttons to the right of the keypad and just below the LCD (Liquid Crystal Display) have several applications; some are used for fax operations, some for telephone functions and some can be used for both. Each button has a label printed above and below as shown.
You can use this button for special telephone company FLASH. features you may have installed, such as call waiting. Note Call waiting is discouraged for use with this fax machine because it interfere reception. Use this button in registering one-touch and speed FUNCTION.
(volume). Moving this dial on the back control panel of SPEAKER the fax machine allows you to adjust the speaker sound from low to high (left to right). This dial controls the speaker volume of the fax machine, not the handset (listening) volume.
Note Remember that you can adjust the speaker volume by moving the SPEAKER the fax machine. When you hear number start ringing, lift the handset. The PriorityFax is not a speaker phone. You cannot speak to someone on the other end without using the handset.
PriorityFax 2000 Manual Manual Redialing When you receive a busy signal, you using you receive the busy signal, follow these REDIAL. When steps: Press up the handset. SPKR hang When you want to redial handset. When you hear dial tone, press last number dialed.
Registering One-touch Telephone Numbers To register the one-touch telephone numbers, follow the steps below. Make sure no document is in the machine. Press FUNCTION. You see the function display: Press 1 to choose the register mode. Press 2 to choose the one-touch telephone number mode. Press the top one-touch button.
PriorityFax 2000 Manual Enter first telephone number using area code if the one-touch number is outside of your dialing area.) Note You can enter up to 22 digits, but the display can show only 16. If you make a mistake when you are entering this number use the * cursor key to move the cursor to the incorrect digit.
Using One-touch Telephone Dialing Press the # cursor key until you see the following display: Press The list begins printing. START. When the list is finished printing, you see the function display. Press SET once to return to After you registered the one-touch numbers, you can call any have telephone numbers in just two steps:...
PriorityFax 2000 Manual Fax Back Message With a Document lnsert Document Fax Back Message Only No Document To send the fax back message after a document, follow these steps: Insert the document face down in the feeder. The ready display...
Setting the Resolution Press You see the function display: FUNCTION. Press 0 to enter the fax back message mode. Press You see the following display: SET. Dial the fax number and press You can adjust the quality of the documents produced by the PriorityFax by changing documents you copy or send.
PriorityFax 2000 Manual One Document Only All Documents the resolution for only one document, follow these change steps: Insert the document face down in the feeder. The ready display appears: Press see the function display. FUNCTION. You Press 1. You see the following display: Press the * or # cursor key to select from the standard, fine, or photo options.
Follow the instructions on page 4-4 to change the resolution for only one document. Your fax machine three contrast settings: normal, light, and dark. You can change the contrast for an individual document if it is unusually dark or light. You can also permanently set the contrast to a dark or light setting if your require it.
PriorityFax 2000 Manual One Document Only All Documents To select light or dark for a single document, follow these steps: First follow steps 1 through 4 on page 4-4 to set the resolution to fine. Press to return to the function display.
Turning the Beeper Press or # cursor key to normal, light, or dark. For light documents, choose light, and for dark documents, dark. choose Press three times to register your selection and return to the date/time display. this procedure changes the contrast for all Remember that documents.
The lead sheet is sent after the document so that it is top) document in the output tray of the receiver’s fax machine. If you dial the fax number manually instead of using one-touch or speed dial (explained in Chapter 21, the name of the recipient does not appear.
Press the # cursor key to turn Lead Sheet on. Press once to return to the function display. Press 6. You see the following display: Press either cursor key. The following display appears: Use the keypad to enter the total number of pages in the document you are sending.
Setting the Transmission Verification 4-10 Transmission verification is a printed report that confirms that your fax reached its destination. The transmission verification message includes date and time of transmission, destination fax number or name, the mode of transmission (G3 for regular mode or QUICK for quick mode), standard, fine, or photo resolution mode, the number of pages, and the result (OK for successful transmission).
The factory setting for Automatic Redial causes the PriorityFax to redial number you tried every five minutes until it reaches the other fax machine or until it redials six times. If you want to change or the number of minutes between tries, follow these steps: Make sure no document is in the machine.
PriorityFax 2000 Manual 4-12 Press 1 to enter the register mode. Press 7 to enter the automatic redial mode. Enter the number of times you would like the automatic redial feature to call the fax number in the event of a busy signal. Use a zero before a single-digit entry, such as 03 for three tries.
When you see the option you want, press begins printing the list or lists. After printing is over, the LCD returns to the function display. Press to return to Using the PriorityFax Advanced Features The fax machine START. date/time display. 4-13...
PriorityFax 2000 Manual Activity Report Timing Using Delayed Send 4-14 Ordinarily, the PriorityFax automatically prints an activity report every 12 hours. (See page 2-25.) If you send and receive a great number of faxes, you may want to change this interval. To...
Press You see the function display. FUNCTION. Press 3 for Delayed Send. Use the # cursor key to turn the function on. The following display appears: Press You see the following display. SET. Use the keypad to select the day and time to send. For the first 0 (day), enter a number from 0 to 7, where 0 is today, 1 is tomorrow, 4 is four days from now, etc.
“junk mail.” WARNING Do not use passwords casually. Only people who have Epson PriorityFax machines, who know your password, and who know how to use passwords can send and receive documents to and from your fax machine.
Using the PriorityFax Advanced Features Press 1 to enter the register mode. Press 6. Enter a four-digit password code using the keypad. Press three times to register your selection and return to the date/time display. HOLD/SET (3 times) Even though you have entered a password, the password feature is not activated until you follow the steps to activate password.
WARNING After you activate the password, all the documents you send have this password. Therefore, only people who have Epson PriorityFax machines with the password feature, who know the password, and who know how to use the password can receive documents from your fax machine.
Note When you send a document in password mode, the fax machine beeps if it is unable to transmit the document. This could be caused by any of the following conditions: The receiver’s fax machine does not have a...
PriorityFax 2000 Manual Setting Called-side 4-20 There are two called-side polling types: Cl O F F The polling feature is not set Cl STANDARD Your fax machine is ready to be polled. After your document is polled successfully, your fax machine prints a polling report including the time, date, destination, mode, number of pages, and result (OK) of the polling transmission.
You may then select the type of calling-side polling best suited to your faxing needs. To poll a single fax machine (that is, to receive a document by calling another fax machine) follow these steps: Make sure no document is in the machine.
PriorityFax 2000 Manual Setting sequential polling 4-22 Press You see display: SET. this Dial the fax number and press Once the polled document is received, the display returns to the date and time. You do not receive a polling report; only the called- side receives a report, if the feature is available.
Setting turnaround polling Press SET. You see the following display: Press cursor key followed by the group number (from 1 to 5) that you wish to poll and then press Once polled documents are received, the display returns to date and time. You receive a sequential polling report. If you want to send a document and then receive a document in return, make sure that the other party expects to be polled;...
4-24 Dial the fax number and press START. Once your fax machine sends your document and receives the polled document from the other party, date/time. You do not receive a polling report; only side party receives a polling report.
Use the # cursor key to select the standard option. The following display appears: Press SET. You see the following display: Use the keypad to select the day and time to send. For the first 0 (day), enter a number from 0 to 7, where 0 is today, 1 is tomorrow, 4 is four days from now, etc.
PriorityFax 2000 Manual Setting delayed sequential polling 4-26 When you want to request documents from several fax machines when you are away from the office, use this feature. Delayed sequential polling requires that you already have set up one-touch and/or speed dial numbers and assigned them to groups as described in Chapter 2.
Setting delayed turnaround polling Press You see the following display: SET. Press the cursor key followed by the group number (from 1 to 5) that you wish to poll and then press display: Once the documents are received, the display returns to the date/time and you receive a sequential polling report.
Dial the fax number (or use the one-touch or speed-dial buttons) and press START. You see the following display: Once your fax machine sends your document and receives the polled document from the other party, the display returns to the date/ time.
The documents may be too thick or too thin. (From 0.055 mm to 0.12 mm is the recommended range of document thickness.) Use a copier other than the fax machine to reproduce the original document. Then send the copy. The documents may be wrinkled, wet, curled, or tom. Use a copier other than the fax machine to reproduce the document.
Password security documents cannot be sent. Cl The receiving fax machine does not have a password feature. Cl The password feature of the receiving fax machine may not be activated. 0 The passwords of the sending fax machine and receiving fax machine do not match.
Chapter 6 and make another copy. If this process does not improve the image quality, take the fax machine to an authorized Epson Customer Care Center. To find the location of the nearest Customer Care Center, call l-800-922-8911.
PriorityFax 2000 Manual Receiving Manual reception doesn‘t work. 0 A document is in the feeder. Press document, and try manual reception again. Recording paper is jammed. Cl Push down on the recording paper cover button to open up fax machine. Pull out the jammed recording paper. Use scissors to make a clean edge on the end of the paper roll.
LI The scanning area may be dirty. See Chapter 6 for cleaning instructions. tl You may be using the wrong type of paper. Use Epson PriorityFax recording paper for best results. Cl The sending party’s resolution and/or contrast may need adjustment.
Try copying again. Print quality of the copy is poor. Cl You may be using the wrong type of paper. Use Epson PriorityFax recording paper for best results. After checking the type of paper you are using, change the resolution setting as described in Chapter 4.
Telephone (continued) LCD Error Messages The telephone does not ring. Ci The ringer switch is off. Turn the ringer switch to H for high or L for low. When you press SPKR you hear nothing. Q Check to be sure the power cord is plugged in. 0 Check the speaker volume dial on the back control panel.
PriorityFax 2000 Manual LCD Error Messages (continued) Ll The document was removed from the fax machine during the function. Insert the document and begin the sending REDIAL procedure again. 0 If the paper jam occurs when when you are sending a document, open the paper cover and remove the jammed paper from under the paper cover.
Press STOP and try the operation a second time. If the error occurs again, write down the error message and the conditions during which it occurred and take the fax machine to an authorized Epson Customer Care Center. To find the location of the nearest Customer Care Center, call l-800-922-8911. Troubleshooting...
To maintain optimum printing quality, clean your PriorityFax after every three or four rolls of recording paper you use. To clean the interior of the fax machine, follow these steps: WARNING Unplug the machine before cleaning it to avoid electric shock.
Use a dry cloth to gently wipe off any excess alcohol from the newly cleaned interior. Replace the recording paper roll as described in Chapter 1. To clean the exterior of the fax machine, use a dry cloth to gently wipe off any dirt from the surface. WARNING Do not use water, alcohol, thinner, or any other organic solvent on the exterior of the machine.
Technical Specifications Type Transmission Mode Compatibility Coding System Transmission Speed Document Input Size Recording Paper Roll Size Recording Paper Roll Type Effective Scanning Width Scanner Method Recorder Type Resolution Gray Scale Document Feeder Paper Cutter Dialing Method Station Memory Power Source Communications Source Network Connection Power Consumption...
PriorityFax 2000 Manual Operating Environment 41 - 95 degrees F, 10 - 75% humidity 16.5” W x 11” D x 4.7” H Dimensions (Including Handset) 13.2 lbs Weight (Including Handset) Specifications are subject to change without notice.
A feature by which you can dial a number by pressing just one button. A transmission mode used by the fax machine to transmit camera images containing a great deal of detail. See also gray scale. A feature by which fax machines request documents from each other.
Call reservation problems, 5-7 CALL RSRV button, 2-2, 3-2, Cautions, document sending, 2-6 Central phone system connecting the fax machine to a, l-5 registering a number to dial out on a, 2-17, 2-21 Character code table, 2-15 Cleaning the fax machine, 6-l—2...
Documents more than five pages long, sending, 2-7—8 Effective scanning width, 7-l Electrical outlets, l-2, l-10 Enhancements, document sending, 2-10 Epson Consumer Information Center number, Introduction-3 Epson Customer Care Centers, Introduction-3, 5-9 Error messages, 5-7—9 ADD PAPER, l-10, 2-25, 5-7...