Lanview Diagnostic Leds; Getting Help - Enterasys SecureStack B2 B2G124-48P Hardware Installation Manual

LANVIEW Diagnostic LEDs

LANVIEW Diagnostic LEDs
LANVIEW diagnostic LEDs serve as an important troubleshooting aid by providing an
easy way to observe the status of individual ports and overall network operations.

Getting Help

For additional support related to the switches or this document, contact
Enterasys Networks using one of the following methods:
World Wide Web
Phone
Internet mail
To send comments concerning this document to the Technical Publications Department:
techpubs@enterasys.com
Please include the document Part Number in your email message.
Before contacting Enterasys Networks for technical support, have the following
information ready:
• Your Enterasys Networks service contract number
• A description of the failure
• A description of any action(s) already taken to resolve the problem (for example,
changing mode switches, rebooting the unit, and so forth)
• The serial and revision numbers of all involved Enterasys Networks products in the
network
• A description of your network environment (such as layout, cable type, and so forth)
• Network load and frame size at the time of trouble (if known)
• The device history (for example, have you returned the device before, is this a
recurring problem, and so forth)
• Any previous Return Material Authorization (RMA) numbers
1-8 Introduction
www.enterasys.com/services/support/
1-800-872-8440 (toll-free in U.S. and Canada)
or 1-978-684-1000
For the Enterasys Networks Support toll-free number in your country:
www.enterasys.com/services/support/contact/
support@enterasys.com
To expedite your message, type [SWITCHING] in the subject line.