Manager/Assistant Filtering; Call Pickup; Hunting Groups - Alcatel-Lucent Enterprise ALE-30h User Manual

User Manual

2.50 Manager/Assistant filtering

System configuration allows 'Manager/Assistant' groups to be formed, so that the manager's calls can be
directed to one or more assistants.
2.50.1 From the manager or assistant telephone
•
Filter programmed key Incoming calls are filtered by a chosen person (assistant, etc.).
•
Same key to cancel.
Filtering is indicated on the manager's telephone by the icon corresponding to the
'screening/unscreening' programmed key.
2.51 Call pick-up
You hear a telephone ringing in an office where no-one can answer. If authorised, you can answer the
call on your own telephone.
If the telephone ringing is in your own pick-up group
•
Group call pick-up programmed key. The programmed key has to be configured by the system.
If the telephone ringing is not in your pick-up group
•
Reach the 'Menu' page.
•
Pickup Set
•
Enter the number of the ringing telephone.
The system can be configured to prevent call pick-up on some telephones.
2.52 Answering briefly in place of the operator
Outside calls to the operator will ring on your telephone and you can answer the call:
•
'Operator help' programmed key. The programmed key has to be configured by the system.
•
Your telephone will ring at the same time as the switchboard.
•
Same key to cancel.
Calls to the switchboard:
Calls to the switchboard will ring on your telephone.
• Lift the handset.
•
Press the Back/Exit key to display the Perso page.
• 'Operator help' programmed key.

2.53 Hunting groups

2.53.1 Hunting group call
Certain numbers can form a hunting group and can be called by dialing the group number.
• Lift the handset.
• Number of group to be called.
2.53.2 Temporary exit from your hunting group/Return into your group
•
Leave group programmed key. The programmed key has to be configured by the system.
•
Enter your group number.
8AL91432ENAAed01 42 /73