Consulting Instant Messages - Alcatel-Lucent Enterprise ALE-30h User Manual

User Manual
2.19.3 Status of the instant messages
Once the instant message has been sent, the message is stored in the 'Sent' tab of the instant message
feature in the messaging portal. The status of the message is as follows:
•
Access the messaging portal.
•
Select the instant message feature (IM).
•
Enter your password if required.
•
Use left,or right navigation keys to select the tab: Sent.
Instant message has been sent but not yet delivered.
Instant message has been delivered.
Instant message has been read.

2.20 Consulting instant messages

You are notified of a new event when the message key is flashing.
•
Access the messaging portal.
•
Select the instant message feature (IM).
•
Enter your password if required.
•
Select one of the following tabs: new messages, received messages, sent messages or all
messages. Select the tab by using the left and right navigation keys.
•
Select the message to read by using the up and down navigation keys.
•
Validate your choice.
•
Once the instant message is read, you can:
Answer the instant message by pressing the associated softkey.
Delete the instant message by pressing the associated key.
Press OK to call the sender of the instant message.
When a message is read, the status of the message changes from unread to read on both sides (on the
recipient side and the sender side).
You can use the filter key to consult messages sent by or to a particular contact. For example, when you
are on a message sent by a contact, pressing the filter key shows only messages sent to or by that
contact.
Acknowledge new instant messages
Once a new instant message is read, it is automatically acknowledged. However, you can acknowledge
all new instant messages without reading them.
•
Press the associated softkey.
• Press the associated softkey:
•
All new instant messages are acknowledged.
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New IM
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