Sharing; Answering The General Bell; Manager/Assistant Filtering; Call Pick-Up - Alcatel-Lucent OpenTouch User Manual

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4. Sharing

4.1. Answering the general bell

When the operator is absent, outside calls to the operator are indicated by a general bell. To answer:
Reach the "Menu" page
Settings
My services

4.2. Manager/Assistant filtering

System configuration allows "manager/assistant" groups to be formed, so that the manager's calls can
be directed to one or more assistants.
From the manager's or assistant's telephone:
Press programmed key
Same key to cancel
Filtering is indicated on the manager's telephone by the icon corresponding to the "filtering"
programmed key.

4.3. Call pick-up

You hear a telephone ringing in an office where no-one can answer. If authorised, you can answer the
call on your own telephone.
If the telephone ringing is in your own pick-up group:
Reach the "Menu" page
Settings
My services
If the telephone ringing is not in your pick-up group:
Reach the "Menu" page
Settings
My services
Number of telephone ringing
The system can be configured to prevent call pick-up on certain telephones.
Consultation
Call pick up services
Incoming calls are filtered by a chosen person (assistant, etc.)
Consultation
Call pick up services
Consultation
Call pick up services
22
Night service call pick up
Group call pick up
Individ pick up

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