Alcatel-Lucent OpenTouch User Manual

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Alcatel-Lucent OpenTouch™ Connection
for 8082 My IC Phone
User Manual
R100
8AL90883ENAAed.01 R100-1340

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Table of Contents
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Summary of Contents for Alcatel-Lucent OpenTouch

  • Page 1 Alcatel-Lucent OpenTouch™ Connection for 8082 My IC Phone User Manual R100 8AL90883ENAAed.01 R100-1340...
  • Page 2 Introduction Thank you for choosing an Alcatel-Lucent phone. This model offers enhanced ergonomical features for more effective communication. Its innovative and high-quality design will improve your corporate communications and allow access to a variety of services.
  • Page 3: Using Your Telephone

    1. GETTING TO KNOW YOUR TELEPHONE 1.1. T OUCH SCREEN 1.2. T ™ C OUCH ONNECTION ELCOME SCREENS 1.3. K EYS TAB 1.4. P ERMANENT FEATURES KEYS 1.5. V IRTUAL KEYBOARD 1.6. C ALL MANAGEMENT SCREEN 1.7. D EVICE SETTINGS SCREENS 1.8.
  • Page 4: Table Of Contents

    4. SHARING 4.1. A NSWERING THE GENERAL BELL 4.2. M ANAGER SSISTANT FILTERING 4.3. C ALL PICK 4.4. H UNTING GROUPS 4.5. C ALLING AN INTERNAL CORRESPONDENT ON HIS HER PAGER 4.6. A NSWERING A CALL ON YOUR PAGER 4.7. C ALLING A CORRESPONDENT ON HIS HER LOUDSPEAKER 4.8.
  • Page 5: Programming Your Telephone

    7. PROGRAMMING YOUR TELEPHONE 7.1. I NITIALIZING YOUR VOICE MAILBOX 7.2. C USTOMIZING YOUR VOICE GREETING 7.3. M ODIFY THE PASSWORD FOR YOUR PHONE SET 7.4. M ODIFY THE PASSWORD FOR YOUR VOICE MAILBOX 7.5. A DJUSTING THE AUDIO FUNCTIONS 7.6.
  • Page 6: Getting To Know Your Telephone

    1. Getting to know your telephone A sensitive LCD wide screen Permanent feature keys: quick access to the phone’s main features A Bluetooth® handset for optimized communication. A wired handset is also available and can replace the Bluetooth® handset. A wideband speaker for optimized sound Arrival of a new call (Flashing) An adjustable and stable foot One 3.5 mm headset jack...
  • Page 7 To handle your calls and the features of your phone, the set provides a touch screen and permanent features keys. The touch screen is divided in 4 areas dedicated to : Time, date and The pads The OpenTouch™ Connection Key tab informative icons Welcome screens Time, date and informative icons This display is located at the top of the Touch screen.
  • Page 8 1.2. The OpenTouch™ Connection Welcome screens You can access all of your phone features from these screens. The default display has three pages that you can access by pressing the page tabs at the top of the screen. The selected page is highlighted.
  • Page 9  Perso page: Contains call line keys (allowing supervision of calls) and programmable call keys.  Info page: Contains information on the telephone and the status of its functions: name, telephone number, number of messages, activation of transfer function, appointment reminder, etc. 1.3.
  • Page 10: Permanent Features Keys

    1.4. Permanent features keys They are located just below the touch screen. Mute and interphony key. In conversation press this key so that your correpondent doesn’t hear you. In idle state press this key to set up the phone in interphony mode. When you receive a call, the phone hooks off automatically and you are directly in conversation in handsfree mode.
  • Page 11: Call Management Screen

    Here is a list of the functional keys that help you to access all symbols. Cursor moving keys (left, right, up and down). Helps you to navigate in an edit box. Press Alt key to access the left and up navigation Caps lock.
  • Page 12 1.7. Device settings screens  : open the device settings menu Type of display Screen contrast Screensaver delay Type of keyboard (right/left) Go to next page Go to previous page Note : to adjust the screansaver timeout, tap several times on the timeout value to access other available values.
  • Page 13 1.8. My IC Phone Bluetooth® Wireless handset Off-hook/On-hook: press this key to take or terminate a call Volume/Mute:  Short successive presses to change the handset volume level (3 levels)  Long press to activate or deactivate mute mode Location of the battery If the Bluetooth®...
  • Page 14: Making A Call

    2. Using your telephone 2.1. Making a call Use one of the following different ways  Dial directly the number for your call  Lift the receiver Enter the destination number  Press the on/off hook key of the Bluetooth® device (IP Touch Bluetooth® Wireless handset) Dial the destination number ...
  • Page 15: Make Calls Via Your Programmed Call Keys

    2.4. Activating the loudspeaker during a conversation (receiver lifted) - Loudspeaker.  During a conversation  Activate loudspeaker , The key lights up  Adjust volume (9 levels) :  Deactivate loudspeaker The key is no longer lit Press and release the loudspeaker key to switch to hands free mode (light steady). 2.5.
  • Page 16: Requesting Automatic Callback If Internal Number Is Busy

    2.8. Call back an unanswered call   No Reply calls (the number of new unanswered calls is displayed)  Select the type of call: No non replied internal calls / xx non replied internal calls No non replied external calls / xx non replied external calls ...
  • Page 17: Sending Dtmf Signals

    2.11. Sending DTMF signals During a conversation you sometimes have to send DTMF signals, such as with a voice server, an automated attendant or a remotely consulted answering machine.  During a conversation  Send DTMF  Enter DTMF code The function is automatically cancelled when you hang up.
  • Page 18: Making A Second Call During A Conversation

    3. During a conversation 3.1. Making a second call during a conversation  During a conversation  New call  Number of second correspondent The first call is on hold Other methods for calling a second correspondent  Dial directly the number for your call. ...
  • Page 19: Transferring A Call

    3.3. Switching between calls (Broker call) During a conversation, a second call is on hold. To accept the second call:  Select the correspondent on hold Your first call is placed on hold 3.4. Transferring a call To transfer your call to another number: ...
  • Page 20 3.7. Placing a call on hold (hold) Exclusive hold: During a conversation, you wish to place the call on hold and recover it later, on the same telephone.  During a conversation  Put on hold Your call is placed on hold Recover the call on hold: ...
  • Page 21: Intrusion Into An Internal Conversation

    3.9. Intrusion into an internal conversation Your correspondent's line is busy. If the number is not "protected" and if authorised, you can intrude into the call:  Intrusion  Same key to exit (Intrusion) Protection against intrusion:  Press programmed key ...
  • Page 22: Sharing

    4. Sharing 4.1. Answering the general bell When the operator is absent, outside calls to the operator are indicated by a general bell. To answer:  Reach the "Menu" page  Settings My services Consultation Call pick up services Night service call pick up 4.2.
  • Page 23: Hunting Groups

    4.4. Hunting groups Hunting group call: Certain numbers can form a hunting group and can be called by dialling the group number. Temporary exit from your hunting group:  Reach the "Menu" page  Settings My services Consultation Additional service Out hunting grp ...
  • Page 24: Sending A Written Message To An Internal Correspondent

    4.8. Sending a written message to an internal correspondent   Text mail Send  Use one of the following different ways Enter the number of the terminal to receive the message Enter the first letters of the name  Choose the type of message a.
  • Page 25: Sending A Recorded Message To A Number / A Distribution List

    4.10. Sending a recorded message to a number / a distribution list   New voice message  Personal code  Send  Record your message  Exit End of recording  Number to be called / Correspondent's name (Spell name/ Send Send message...
  • Page 26: Keep In Touch

    5. Keep in touch 5.1. Diverting calls to another number (immediate diversion) The number can be your home, mobile or car phone, voice mailbox or an internal extension (operator, etc.).   Immediat fwd  Number to be called Diversion is acknowledged ...
  • Page 27: Forwarding Your Calls From The Receiving Terminal ("Follow Me")

    5.5. Forwarding your calls from the receiving terminal ("Follow me") You wish to receive your calls in your present location: Use the "Follow me" function.   Other fwd Remote forward  Dial your extension number Diversion is acknowledged If you have a key programmed with this feature, you can access the feature directly ...
  • Page 28: Diverting Calls

    5.9. Diverting calls Callers will thus be able to contact you while you are moving around the company:  Use one of the following different ways Reach the "Menu" page Forward  Other fwd  Select the forward type to program Forward on busy Forward on no reply Forward on busy/no reply...
  • Page 29: Consulting Written Messages

    b. Sending a message to complete  To complete  Select a predefined message to complete  Complete your message  Apply c. Sending a new message  Msg to create  Write your message  Apply To deactivate the forward to text feature : ...
  • Page 30: Managing Your Charges

    6. Managing your charges 6.1. Charging your calls directly to business accounts You can charge the cost of your outside calls to business account numbers.  Reach the "Menu" page  Settings My services Consultation Additional services Business Account code ...
  • Page 31: Initializing Your Voice Mailbox

    7. Programming your telephone 7.1. Initializing your voice mailbox  Light flashes   Enter your personal code then record your name according to voice guide instructions Your personal code is used to access your voice mailbox and to lock your telephone. Your personnal code is composed by 4 digits.
  • Page 32: Modify The Password For Your Voice Mailbox

    7.4. Modify the password for your voice mailbox   Voice mail  Personal code  Perso options Admin options Password My password  New code (4 digits)  Apply  As long as your voice mailbox has not been initialized, personal code is 0000. 7.5.
  • Page 33 Activate/deactivate meeting mode (progressive ringing)  More options ▫ Progressive ringing To activate ▪ Progressive ringing To deactivate  End adjusting  To adjust other audio features Activate/deactivate discreet ring mode  ▫ One beep before ringing / ▫ Three beeps before ringing To activate ...
  • Page 34: Selecting Language

    7.9. Select the keyboard type You can choose the keyboard you want to use (Azerty, qwerty, …).  Press device setting menu key  Access the next setting device menu page « > »  Select the desired keyboard type (azerty, qwerty, …) The selected type of keyboard is highlighted.
  • Page 35: Programming An Appointment Reminder

    7.13. Programming direct call keys (F1 and F2 keys)  Press a programmable key (F1 or F2) Speed dial To program a number My services To program a function  Follow information displayed on the screen 7.14. Delete a programmed key ...
  • Page 36: Configuring The Audio Jack Of Your Telephone

    7.18. Configuring the audio jack of your telephone By default, the audio jack of your telephone can be used to connect a headset, hands-free kit or loudspeaker.  Reach the "Menu" page  Settings Phone Jack plug  Select the type of the device plugged to the jack Headset External handset External Loudspeaker...
  • Page 37: The Tandem Configuration

    Acceptance of the programming is displayed 7.22. The Tandem configuration This configuration lets you group two sets under a single call number. Your set is then the main set and the second set, usually a DECT set, is the secondary set. Each set has its own directory number, but the tandem number is that of the main set.
  • Page 38 7.24. Installing a Bluetooth® Wireless Technology handset (matching) Before a Bluetooth® headset can be used, it must be correctly matched to the terminal.  Reach the "Menu" page  Settings Phone Bluetooth Add device  With the handset turned off, press the 2 Bluetooth® handset keys at the same time (long press) You will hear a 3 note signal and the LED will flash green and orange alternately Searching for Bluetooth®...
  • Page 39 7.26. Installing a Bluetooth® Wireless Technology headset (matching)  Before a Bluetooth® headset can be used, it must be correctly matched to the terminal. Reach the "Menu" page  Settings Phone Bluetooth Add device Searching for Bluetooth® equipment. Wait for the detected equipment type and address to be displayed ...
  • Page 40: Safety Instructions

    Bluetooth® Devices. 8.2. Regulatory Statements Marking This equipment is in compliance with the essential requirements of R&TTE Directive 1999/5/EC and with Directive 2011/65/UE (ROHS). The Declaration of Conformity may be obtained from: Alcatel-Lucent 3 avenue Octave Gréard 75007 Paris, France ebg_global_supportcenter@Alcatel-Lucent.com.
  • Page 41 Web site http://enterprise.alcatel-lucent.com?product=All&page=Directory Alcatel, Lucent, Alcatel-Lucent and the Alcatel-Lucent logo are trademarks of Alcatel-Lucent. All other trademarks are the property of their respective owners. The information presented is subject to change without notice. Alcatel-Lucent assumes no responsibility for inaccuracies contained herein.

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