Sharing; Answering The General Bell; Manager/Assistant Filtering; Call Pick-Up - Alcatel-Lucent OpenTouch 8018 User Manual

8018 DeskPhone

4 Sharing

4.1 Answering the general bell

When the operator is absent, outside calls to the operator are indicated by a general bell. To answer:

Reach the 'Menu' page.

Settings My services Consult Call pick up services Night service call pick up

4.2 Manager/Assistant filtering

System configuration allows 'Manager/Assistant' groups to be formed, so that the manager's calls can be
directed to one or more assistants.
The programmed key has to be configured by the system.
From the manager or assistant telephone:

Press programmed key

Same key to cancel.
Filtering is indicated on the manager's telephone by the icon corresponding to the 'screening'
programmed key.

4.3 Call pick-up

You hear a telephone ringing in an office where no-one can answer. If authorised, you can answer the
call on your own telephone.
If the telephone ringing is in your own pick-up group:

Reach the 'Menu' page.

Settings My services Consult Call pick up services Group call pick up
If the telephone ringing is not in your pick-up group:

Reach the 'Menu' page.

Settings My services Consult Call pick up services Individual call pick up

Number of telephone ringing.
The system can be configured to prevent call pick-up on certain telephones.
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Incoming calls are filtered by a chosen person (assistant, etc.).
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