4.11 Troubleshooting - King Quest VQ4100 Troubleshooting Manual

SYMPTOM
Antenna unit does not scan
for satellites.
Antenna unit scans but no
picture on TV.
Antenna unit scans but does
not find satellite.
Picture on TV goes in and out. Temporary obstruction of signal. Heavy rain or snow may cause loss of signal.
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4.11 Troubleshooting

POSSIBLE CAUSE
No power to antenna unit.
Improper connections made.
Line of sight obstruction.
COURSE OF ACTION
Make sure antenna unit is connected to controller.
Make sure controller is powered.
Make sure antenna unit is connected to controller,
and controller is plugged in.
Make sure powered receiver is connected to
controller and TV.
Move antenna unit to have a clear view of the
southern sky. Press SCAN to start a new scan.
Reception will improve as weather clears.
Make sure nothing is temporarily blocking view to
the southern sky (even tree branches swaying in the
wind may cause temporary interruptions of signal).