King Quest VQ4100 Troubleshooting Manual page 30

5. After your receiver has acquired the signal,
the electronic program guide will download.
This may take up to 10 minutes to complete
(potentially longer if an external hard drive
is connected).
If your receiver has not been used for awhile the 013 error message may appear.
Call 1-800-333-DISH (3474) and follow the prompts to reauthorize your receiver.
Note that if channel 101 appears, scroll channel up or down to make sure 013
error message does not appear.
You can view your programming when your receiver has been authorized and the
guide has finished downloading.
OPERATING NOTES:
IF YOU MOVE THE KING QUEST, YOU WILL HAVE TO REPEAT STEPS 1-5 TO
REACQUIRE THE SATELLITES AND RESTORE PROGRAMMING.
When in the northeastern United States, television programming from the 129 satellite may not be
available (programming from the 110 and 119 should still be available.)
If your system is inactive for an extended period of time, you may have to call DISH Customer Service
at 1-800-333-DISH (3474) to reauthorize your receiver.
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