Troubleshooting (Tailgater Mode) - King Quest VQ4100 Troubleshooting Manual

Symptom/Message
Complete Signal Loss - 015
No Satellites Found - 151
Partial Signal Loss - 002
My remote is not working.
Page 38
4.10

Troubleshooting (Tailgater Mode)

Possible Cause
Obstructions to the antenna's
view of the southern sky, such
as tree branches, severe rain,
etc.
Coax cable not connected
properly between your receiver
and the antenna unit.
You have selected a local
channel but are outside of its
spot beam area.
Obstructions to the antenna's
view of the southern sky, such
as tree branches, severe rain,
etc.
Coax cable not connected
properly between your receiver
and the antenna unit.
Obstructions to the antenna's
view of the southern sky, such
as tree branches, severe rain,
etc.
Your remote is not currently
paired with your receiver.
Troubleshooting
1) Make sure nothing is blocking the antenna's view
of the southern sky, such as tree branches, severe
rain, or other obstructions.
2) Check that the coax cable between your receiver
and the antenna unit is connected properly.
3) Unplug the power cord of your receiver for 10
seconds and plug it back in. It may take up to 5
minutes for your receiver to power back on.
4) Verify you have selected a nationally broadcast
channel (CNN, ESPN, etc.).
1) Make sure nothing is blocking the antenna's view
of the southern sky, such as tree branches, severe
rain, or other obstructions.
2) Check that the coax cable between your receiver
and the antenna unit is connected properly.
3) Unplug the power cord of your receiver for 10
seconds and plug it back in. It may take up to 5
minutes for your receiver to power back on.
1) Make sure nothing is blocking the antenna's view
of the southern sky, such as tree branches, severe
rain, or other obstructions.
2) Check that the coax cable between your receiver
and the antenna unit is connected properly.
3) Unplug the power cord of your receiver for 10
seconds and plug it back in. It may take up to 5
minutes for your receiver to power back on.
1) Check to make sure the batteries are properly
inserted in your remote.
2) Set up your remote control:
• Press the "SYSTEM INFO" button on the front
panel of your receiver. The "System Info" screen
displays.
• Press and release the SAT button on your remote
control.
• Press and release the RECORD button. You may
see the remote address change on the screen.
• Press and release the SELECT button on your
remote to continue.