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Troubleshooting
Other Printing Problems
Status
Multiple pages are fed through
the machine at once.
The image is printed on the re-
verse side of the paper.
Paper misfeeds occur frequent-
ly.
4
The operation panel error mes-
sage stays on after removing the
misfed paper.
Output are not delivered to the
selected tray you require.
It takes a long time for the print-
er to start printing.
It takes too much time to resume
printing.
The image is printed in the
wrong orientation.
Windows 95/98/Me, Windows
2000, NT 4.0 :
The computer does not recog-
nize the installed printer op-
tions.
Connecting functions are not
recognized when using Win-
dows 95/98/Me, Windows
2000 and Windows NT 4.0
50
Possible Causes, Descriptions, and Solutions
Remove all paper from the tray and fan it gently to get air be-
tween the sheets. After that, load it back into the tray.
Set the paper the other way up.
Check the paper size settings. The size set with the paper size
dial might be different from the actual paper size. Make the
correct dial setting.
Use the recommended paper. Avoid using curled, folded,
wrinkled, perforated or glossy paper .
Open the front cover of the machine and then close it.
When you are using a Windows operating system, the print-
er driver settings override those set using the operation pan-
el. Set the desired output tray using the printer driver. See
the driver's online Help file.
The machine might be in Energy Saver mode or Low Power
mode, which requires more time for warming up and resum-
ing the print job. If you can't wait, change the settings of Low
Power. Shift Time and Low Power Timer.
The data is so large or complex that it takes time to process
it. If the Data In indicator is blinking, the data processing is
being done. Just wait until it resumes.
Confirm that the setting of orientation has been set in the ap-
plication you use.
Set the correct paper size and feed direction that matches
tray settings on the RPCS printer driver.
If the printer is not bi-directional, specify which options you
have installed using the printer driver.
See the HELP file of the printer driver.
You have to configure the Option Setup in the Printer Prop-
erties, when not using bi-directional transmission.
'UDIW
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