Verify Console Operation; Verify That There Are No Current Active Error Codes - Precor Precision 400 Series Service Manual

1. Log in to your Precor Connect Servicer account (
2. From the Connect Home page, select the DOCUMENTATION pane >
SOFTWARE to view the list of available equipment console
3
"LPCA " software updates.
Use the following software access login Username and Password:
Username: software
Password: D0wnl0ads!
Note: .There may or may not be software updates for this machine.

Verify console operation

1. Make sure the console powers up and is working correctly, perform the following veri-
fication tests:
a. If the console does not power up, make sure the Data COMM cable is properly
connected at the console and LPCA and in good condition.
b. Run the console Display, and Keypad Hardware Validation diagnostic tests
(see "Standard Service Menus" on
Note: Keep in mind that if a key on the console keypad does not function, the LPCA
will not receive a user initiated request for action. For failed console key problems,
the machine failure is not caused by a problem with the LPCA or the machine base,
In these types of console failures, no error codes will be triggered and logged.

Verify that there are no current active error codes

Always review the Error Log when troubleshooting an issue, see
page 97. The error log will contain any triggered error code events and related information.
You can then refer to the
the issue. Also, when calling Precor customer service for assistance, refer to the Error Log
for additional information to help the representative resolve the issue.
Refer to Error Code Troubleshooting Guide
ation.
IMPORTANT: Error code descriptions and troubleshooting information can be found
in the Error Code Troubleshooting Guide, see
Guide.
1
Upper PCA board
2
Motor controller, motor controller unit, or motor controller module: used on treadmills, con-
tains the LPCA and motor controller functionality.
3
Lower Printed Circuit Assembly board; also refered to as the Lower PCA or simply as the
lower board. On treadmills, it is the console to base function interface and the motor con-
troller unit (MCU). On self-powered units, it is the lower PCA console to base function inter-
face.
Contact Precor Customer Support at support@precor.com or 800.786.8404 with
any questions.
Error Code Troubleshooting Guide
the for error code descriptions and repair inform-
Basic Troubleshooting Steps
Precor Connect Partner's
"UPCA
page 36). Resolve any failures.
"Error Log Display" on
for information to help resolve
Error Code Guide Troubleshooting
7 Troubleshooting
).
CONSOLE
1 2
" and/or MC
Page 95