Precor Precision 400 Series Service Manual
  1. Manuals
  2. Brands
  3. Precor Manuals
  4. Elliptical Trainer
  5. Precision 400 Series
  6. Service manual

Precor Precision 400 Series Service Manual

Hide thumbs Also See for Precision 400 Series:
Table of Contents

Advertisement

Quick Links

Download this manual
Service Manual
Precision™ Series 400 line
EFX400-14/18 Elipticalls

Advertisement

Table of Contents
loading
Need help?

Need help?

Do you have a question about the Precision 400 Series and is the answer not in the manual?

Questions and answers

Related Manuals for Precor Precision 400 Series

Summary of Contents for Precor Precision 400 Series

  • Page 1 Service Manual Precision™ Series 400 line EFX400-14/18 Elipticalls...

  • Page 2: Table Of Contents

    Fastener Torque Specification Calibration Specification Belt Tension Specification Bolt Grade Identification Bolt Grade Markings Chart Parts Lubricants Cleaning Procedure Approved Cleaning Products Cleaning Procedure Power Requirements Equipment Power Requirements Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page ii any questions.
  • Page 3 DEMO Mode (R40) Enter DEMO mode: Disable DEMO mode Standard Service Menus About Service Menu Access Codes How to Access the Standard Service Menus Standard Service Menus Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page iii any questions.
  • Page 4 Input Drive Assembly Adjustment About Procedure Available Replacement Procedures Available Replacement Procedures Covers and Panels Replacement Water Bottle Assy covers Lift covers Rear Drive covers Console Replacement Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page iv any questions.
  • Page 5 Idler Pulley Replacement Procedure Eddy Current Magnet Assy Replacement Procedure Speed Sensor Assy Replacement Service Videos Procedure Crankarm Assembly Replacement Procedure Pillow Block Bearing Replacement Procedure Specialized Tools Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page v any questions.
  • Page 6 Videos Procedure Lift Yoke Assembly Replacement Specifications Videos Procedure Troubleshooting About Basic Troubleshooting Steps Validate the customer reported issue Verify Input Power Verify (reproduce) the customer issue Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page vi any questions.
  • Page 7 About PM Tasks and Schedule Electrial System Information System Wire Diagram Label System Electrical Block Diagram System Wire Diagram Product Literature & Videos Service & Maintenance Documentation Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page vii any questions.
  • Page 8 Exploded View Diagrams and Parts List Appendix A : Edition Information Edition Additional Documentation Copyright Appendix B : Notices and Safety Trademarks Intellectual Property Warranty Safety Notices Service Safety Guidelines Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page viii any questions.

  • Page 9: Introduction

    Introduction Only Precor certified technicians are authorized to service Precor equipment. If you are not a Precor certified servicer, you must not attempt to service any Precor product. Call your dealer for service information WARNING: This service documentation is for use by Precor certified servicer pro- viders only.

  • Page 10: Service Manual Contents

    "Preventive Maintenance (PM)" on page 233 "Electrial System Information" on page 235 "Product Literature & Videos" on page 238 "Parts " on page 240 "Edition Information" on page i "Service Safety Guidelines" on page 4 Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 2 any questions.
  • Page 11 1 Introduction Additional Service Documentation and Videos Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 3 any questions.

  • Page 12: Service Safety Guidelines

    Service Safety Guidelines WARNING: Only Precor certified servicers and technicians are permitted to ser- vice Precor products. Personal injury can result from electrical shock and/or mech- anical moving parts. Review the following safety information prior to servicing the equipment. This safety inform- ation will help to prevent personal injury or damage to the equipment while servicing the equipment.
  • Page 13 Remove jewelry (especially from ears and neck). Tie up long hair. Remove neck ties. Do not wear loose clothing. See Also "Notices and Safety" on page ii "Safety Notices" on page iii Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 5 any questions.

  • Page 14: General Information

    The hertz (symbol: Hz) is the derived unit of frequency in the International System of Units (SI) and is defined as one cycle per second. Handheld Handlebar Heart Rate Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 6 any questions.

  • Page 15: Model And Serial Numbers

    : Upright 3-P30, P31 : Recumbent 6-Experience Good 2-P20/R20 6-Assurance Stand- 1-P10 StairClimber 4-Precision, Con- sumer Treadmill Elliptical Fitness Crosstrainer Adaptive Motion Trainer Upright Bike Recumbent Bike StairClimber Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 7 any questions.

  • Page 16: Serial Numbers

    1 letter build month code, a 2 digit day built, a 2 digit year built and a four digit consecutive daily build number. Spinner Indoor Cycle Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 8 any questions.

  • Page 17: Serial Number Label Location

    Do not use a label attached to a plastic cover, the cover may have been replaced from a different machine. Orientation The equipment orientation (front, right, left, & back) is referenced to an exerciser standing on the machine facing the console. Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 9 any questions.

  • Page 18: Tools And Supplies

    5 NM torque is equivalent to 5 newton's of force applied one meter from the center of the bolt, 6 ft-lb is equivalent to 6 lbs of force applied 1 foot away from the center of the bolt. Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 10 any questions.

  • Page 19: Specification Summary

    Electrostatic Discharge or Electrostatic Sensitive Device. Heart Rate Radio Frequency: Identifies electromagnetic signals with frequency spectrum between the 3 kHz (3,000 hertz) to 300 GHz (300 billion hertz) range. Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 11 any questions.

  • Page 20: Calibration Specification

    Incline angle A/D values: Nominal value: 13 ±5 @ -2% incline Nominal value: 37 ±5 @0% incline Nominal value: 242 ±5 @ 15% incline analog to digital converter Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 12 any questions.

  • Page 21: Belt Tension Specification

    BOLT. Bolt Grade Markings Chart Example bolt grades used on Precor equipment (may not represent all bolt grades). Always match the replacement bolt grade marking to the removed bolt grade marking. Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 13 any questions.

  • Page 22: Parts

    Parts IMPORTANT: Always purchase OEM replacement parts and hardware from Pre- cor. If you use parts not approved by Precor, you could void the Precor Limited War- ranty. Use of parts not approved by Precor may cause injury. There is a copy of the parts Exploded View Diagram and Parts Identification List included in the Parts chapter (see Parts)that you can use as a quick reference.

  • Page 23: Cleaning Procedure

    Generic cleaning procedure applicable to all Precor equipment: TIP: There are many product specific PREVENTATIVE MAINTENANCE cleaning videos available on the Precor Connect SERVICE VIDEOS web page. Log in to your Precor Connect servicer account and select SERVICE VIDEOS, see Personal Viewing System display.

  • Page 24: Power Requirements

    AC frame ground continuity to be a low resistance connection to the AC distribution ground bar CAUTION: To avoid electrostatic discharge shock, make sure that there is AC frame ground continuity. Individual branch circuit requirement (US and Canada installations) Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 16 any questions.

  • Page 25: Equipment Spacing Requirement

    2 General Information Equipment Spacing Requirement Also each Precor elliptical must be connected to a separate 15 amp individual branch circuit outlet. That means that no other devices can be connected to the same circuit outlet recept- acle. Individual branch circuit: An individual branch circuit provides a hot conductor and neutral conductor to a receptacle.
  • Page 26 2 General Information Equipment Spacing Requirement Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 18 any questions.

  • Page 27: Operation Verification

    Hardware Validation Tests Verification Verify that each of following Hardware Validation tests are successfully completed. 1. Access the Hardware Validation service menu (51765761) and perform the fol- Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 19 any questions.
  • Page 28 Verify that resistance level increases and decreases as commanded. Be on the alert for unusual noises from the input drive system and belts. steps per minute analog to digital converter Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 20 any questions.

  • Page 29: R20 Operation Verification Test

    5. On successful completion of all verification tests, return to service. R20 Operation Verification Test R20 Operation Verification Test Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 21 any questions.
  • Page 30 "R20 How To Access Standard Service menus" on page 39. Select Test to start the test and Stop Test to exit. Beeper Beep sounds once every second. Keypad Test Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 22 any questions.
  • Page 31 Concentrate on the feel of the stairarms and the rolling of the wheels on the ramp. Be on the alert for unusual noises, bumps, or movements. INCLINE control test light-emitting diodes. liquid crystal display. Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 23 any questions.
  • Page 32 4. Make sure that any external power cords or interface cables are properly routed, connected, and safe from being damaged. 5. On successful completion of all verification tests, return to service. Handheld Handlebar Heart Rate Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 24 any questions.

  • Page 33: Standard Service Menus

    Important: DEMO mode can easily fool you into believing that the con- sole is not operating correctly. DEMO mode locks-out the use of all operating hardkey and softkey Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 25 any questions.

  • Page 34: R20 Service Menu Access Codes

    * Access code "536" can be used to access the Hardware Validation" menu. How to Access the Standard Service Menus R40 How To Access Standard Service menus R40 console standard service menu access Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 26 any questions.
  • Page 35 3. Use the numbered softkeys to type in the Service Menu Access Code (see "" on page 25) and select Next:to access the Service menu. Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 27 any questions.

  • Page 36: R20 How To Access Standard Service Menus

    2. Type in the service access code using the USER keys. Note: Use the Left & Right arrow keys to scroll. 3. Press GO to enter the access code. Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 28 any questions.

  • Page 37: Standard Service Menus

    Use controls to raise/lower incline to verify the following incline angle values: Nominal value: 13 ±5 @ -2% incline Nominal value: 37 ±5 @0% incline light-emitting diodes. analog to digital converter Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 29 any questions.
  • Page 38 On treadmills, it is the console to base function interface and the motor con- troller unit (MCU). On self-powered units, it is the lower PCA console to base function inter- face. Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 30 any questions.

  • Page 39: My Settings Menu (5671)

    The diagnostic tests are customized for the particular equipment type and console configuration. Touchscreen console Control Processing Assembly. Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 31 any questions.

  • Page 40: Information Display

    PCA is replaced the accumulated miles would start again from "0". HOUR METER The total number of hours that the unit took to accumulate unit miles. liquid crystal display. Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 32 any questions.

  • Page 41: My Settings Menu (5671)

    Range: 1 to 90 min Use State: ON or OFF If ON use must set a Default workout time in minutes. Range: 1 to 240 min, NO LIMIT Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 33 any questions.

  • Page 42: Demo Mode (R40)

    Note: The My Settings (upper right) and Edit (lower right) softkeys might be blank "OFF" however they remain active softkeys. Simultaneously press and release the upper and lower right side softkeys to access the System Settings page. Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 34 any questions.

  • Page 43: Disable Demo Mode

    6. Select “Turn Demo Off” > Save. IMPORTANT: The Save softkey MUST be selected to exit DEMO mode. If not saved within 5 minutes, DEMO mode will resume. Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 35 any questions.

  • Page 44: Standard Service Menus

    DEMO mode locks-out the use of all operating hardkey and softkey menu controls. Tne console con- trols cannot be used until DEMO Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 36 any questions.

  • Page 45: How To Access The Standard Service Menus

    * Access code "536" can be used to access the Hardware Validation" menu. How to Access the Standard Service Menus R40 How To Access Standard Service menus R40 console standard service menu access Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 37 any questions.
  • Page 46 3. Use the numbered softkeys to type in the Service Menu Access Code (see "" on page 36) and select Next:to access the Service menu. Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 38 any questions.
  • Page 47 2. Type in the service access code using the USER keys. Note: Use the Left & Right arrow keys to scroll. 3. Press GO to enter the access code. Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 39 any questions.

  • Page 48: Standard Service Menus

    Use controls to raise/lower incline to verify the following incline angle values: Nominal value: 13 ±5 @ -2% incline Nominal value: 37 ±5 @0% incline light-emitting diodes. analog to digital converter Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 40 any questions.
  • Page 49 On treadmills, it is the console to base function interface and the motor con- troller unit (MCU). On self-powered units, it is the lower PCA console to base function inter- face. Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 41 any questions.

  • Page 50: R20 Standard Service Menus

    The diagnostic tests are customized for the particular equipment type and console configuration. Touchscreen console Control Processing Assembly. Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 42 any questions.
  • Page 51 This value is stored in the upper PCA in the console so if that PCA is replaced the hours of use would start again liquid crystal display. Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 43 any questions.

  • Page 52: My Settings Menu (5671)

    If ON use must set a Default workout time in minutes. Range: 1 to 240 min, NO LIMIT Default: 60 min SET MAX Sets the maximum workout sesstion time. Range: 1 - 90 min WORKOUT TIME Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 44 any questions.

  • Page 53: Demo Mode (R40)

    System Settings page. 3. Type in the DEMO Software Access Code “5555” > select Next. 4. Select “Turn Demo On” > Save. Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 45 any questions.
  • Page 54 6. Select “Turn Demo Off” > Save. IMPORTANT: The Save softkey MUST be selected to exit DEMO mode. If not saved within 5 minutes, DEMO mode will resume. Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 46 any questions.

  • Page 55: Adjustment Procedures

    Available Ajustment Procedures "Input Drive and Step-up Belt Tension Adjustment" on the next page "Lift Motor Calibration" on page 63 "Input Drive Assembly Adjustment" on page 69 Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 47 any questions.

  • Page 56: Input Drive And Step-Up Belt Tension Adjustment

    About Sonic belt tension adjustment The hertz (symbol: Hz) is the derived unit of frequency in the International System of Units (SI) and is defined as one cycle per second. Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 48 any questions.

  • Page 57: Specialized Tools

    If this not a belt or input drive system component replacement, do a drive belt and step-up belt tension and alignment verification check prior to doing a belt adjustment procedure. If Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 49...

  • Page 58: Belt Tension And Alignment Verification

    Go to the Belt Tension Adjustment procedure, see Belt Tension Adjustment Procedure. Disconnect a device power cord plug or cable connector from the power receptacle or out- let. Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 50 any questions.
  • Page 59 If the belt tension is NOT within specification, tension the belt to specification. Go to the Belt Tension Adjustment procedure, see Belt Tension Adjustment Procedure. Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 51 any questions.
  • Page 60 Belt alignment and tracking Verification 5. Make sure the step-up and drive belts are properly seated on the pulleys and that they are parallel to each other with even spacing. Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 52 any questions.

  • Page 61: Belt Tension And Alignment Procedure

    2. Remove the rear drive covers, see "Covers and Panels Replacement" on page 75. 3. Remove the left and right stairarms from the crankarms, "Stairarm Assembly Replace- ment" on page 163. Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 53 any questions.
  • Page 62 Drive belt tension adjustment 6. Use an 11/16” socket to loosen (do not remove) the left and right step-up pulley shaft nuts. Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 54 any questions.
  • Page 63 If the distance is not 1-1/16", use a 1/2” wrench to loosen the idler pulley nut and adjust the idler pulley as needed to make the distance equal 1-1/16". Fully tighten and torque the idler pulley nut to 120in-lbs (13.6 Nm). Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 55 any questions.
  • Page 64 2) that there is enough tension to create a vibration sound when the belt is plucked midway between the step-up belt pulleys. Do not over tension the belt at this step. Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 56 any questions.
  • Page 65 230 Hz +/-10 and make adjustments as needed. It is IMPORTANT to adjust the left and right tension nuts equally in ¼ turn increments until the belt tension "FREQUENCY AVERAGE" frequency is within specification limits 230 Hz +/-10. Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 57 any questions.
  • Page 66 Re-verify the Input Drive shaft to Step-up shaft alignment. Make sure the right and left side "shaft alignment distances" are equal. If adjustment is required, ONLY adjust the left side tension adjustment nut. Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 58 any questions.
  • Page 67 54.2 Nm). Re-check the belt tension. If the tension is not within limits, account for the small change when tightening the shaft nuts and tension again accordingly until the tension is within limits 230 Hz +/-10. Belt Alignment and Tracking Adjustment procedure Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 59 any questions.
  • Page 68 CAUTION:  It is very important that the belts are properly aligned. Mis- aligned belts will cause noises, slipping, and premature damage to the belts and pulley hardware. Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 60 any questions.
  • Page 69 19. Verify operation and return to service, see ("Operation Verification" on page 19). Device power cord connector or electrical cable male connector that is inserted into an electrical receptacle "outlet" (also called the plug-in). Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 61 any questions.
  • Page 70 5 Adjustment Procedures Input Drive and Step-up Belt Tension Adjustment Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 62 any questions.

  • Page 71: Lift Motor Calibration

    Carefully pull the yoke from under the ramp and then lower the ramp resting on the back lift cover. Return the yoke into the back lift cover yoke slot. analog to digital converter Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 63 any questions.
  • Page 72 7. Enter the Diagnostics Service menu (5651565) and navigate to the Machine Tests > CrossRamp Test. 8. Use the lNCLINE control to set the lift incline A/D number to 223. Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 64 any questions.

  • Page 73: Information Display

    CROSSRAMP TEST to reset the lift motor ramp A/D number to 223 and repeat the yoke adjustment. Crossramp calibration incline A/D number: 223 Lift Motor Calibration Distance: 1-1/4” Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 65 any questions.
  • Page 74 5 NM torque is equivalent to 5 newton's of force applied one meter from the center of the bolt, 6 ft-lb is equivalent to 6 lbs of force applied 1 foot away from the center of the bolt. Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 66 any questions.
  • Page 75 14. Switch the power “OFF”. 15. Reinstall all removed covers, see "Covers and Panels Replacement" on page 75. 16. Verify full operation and return to service, see (). Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 67 any questions.
  • Page 76 5 Adjustment Procedures Lift Motor Calibration Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 68 any questions.

  • Page 77: Input Drive Assembly Adjustment

    Block Bearing Replacement" installation procedure to make alignment adjust- ments, see "Pillow Block Bearing Replacement" on page 155. Disconnect a device power cord plug or cable connector from the power receptacle or out- let. Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 69 any questions.
  • Page 78 Input Drive belt and Step-up belt tension and tracking verification and adjustment 5. Verify the Input Drive and Step-up belts tension, alignment and tracking, see "Input Drive and Step-up Belt Tension Adjustment" on page 48. Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 70 any questions.
  • Page 79 If the eddy current disk is not centered, loosen the two eddy current magnet mounting bolts and move the magnet to center the eddy current disk. Tighten and torque the eddy current magnet mounting bolts to 66 in-lbs (7.5 Nm). Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 71 any questions.
  • Page 80 11. Verify full machine operation and return to service, see ("Operation Verification" on page 19). Device power cord connector or electrical cable male connector that is inserted into an electrical receptacle "outlet" (also called the plug-in). Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 72 any questions.

  • Page 81: Available Replacement Procedures

    "Moving Arm Replacement" on page 175 "Outrigger Side Tube Replacement" on page 179 "Ramp Replacement" on page 187 "Ramp Pivot Bracket" on page 190 "Lift Motor Replacement" on page 194 "Lift Yoke Assembly Replacement" on page 204 Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 73 any questions.
  • Page 82 6 Available Replacement Procedures Available Replacement Procedures Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 74 any questions.

  • Page 83: Covers And Panels Replacement

    2. Remove the 2 mounting screws and the Top Shroud Display Bracket cover. Disconnect a device power cord plug or cable connector from the power receptacle or out- let. Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 75 any questions.
  • Page 84 6 Available Replacement Procedures Covers and Panels Replacement Water bottle assembly covers 3. Remove the six mounting screws and remove the water bottle assy covers. Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 76 any questions.

  • Page 85: Lift Covers

    Lift covers This procedure replaces the Lift Cover Magazine Rack and Front Lift Cover. Removal 1. Switch the power “OFF”, and unplug the power cord. Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 77 any questions.
  • Page 86 Covers and Panels Replacement 1. Grasp the lift cover magazine rack and lift upwards to remove. 2. Remove the four mounting screws and remove the front lift cover. Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 78 any questions.
  • Page 87 6 Available Replacement Procedures Covers and Panels Replacement Installation 1. Position the front lift cover on the back lift cover and snap the tabs into place. Secure using four screws. Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 79 any questions.
  • Page 88 2. Position the magazine rack cover on the frame weldment and top of the front lift cover aligning tabs. Push cover to securely snap cover tabs into place. Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 80 any questions.

  • Page 89: Rear Drive Covers

    Grasp the raised edge of the access panel and lift to remove. You may need to push up on additional anchors to help release the access panel cover. Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 81 any questions.
  • Page 90 2. Remove the drive top cover. Remove the three mounting screws, one screw on the top and two screws in the back of the cover, Then carefully pry the two snaps toward the rear while lifting to remove the top cover. Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 82 any questions.
  • Page 91 6 Available Replacement Procedures Covers and Panels Replacement 3. Remove the left and right drive side covers. Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 83 any questions.
  • Page 92 (MCU). On self-powered units, it is the lower PCA console to base function inter- face. Printed circuit assembly, generally referred to as either an upper PCA or lower PCA. Electrostatic Discharge or Electrostatic Sensitive Device. Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 84 any questions.
  • Page 93 Input Power Module to the bottom cover. Do not disconnect the wiring from the Input Power Module. Feed the Ihput Power Module through the bottom cover opening. Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 85 any questions.
  • Page 94 If the drive front cover is not removed, unsnap the front cover from the bottom cover and remove. Then remove the bottom cover. Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 86...
  • Page 95 1. Set the bottom cover section in its mounting position and use two screws to secure the left and right side of the frame rail. Do not fasten the front two screws that fasten to the drive front cover. Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 87 any questions.
  • Page 96 2. Feed the Input Power Module through the rear cover opening and fit it in the opening aligning the mounting holes. Secure using the rwo removed screws. Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 88 any questions.
  • Page 97 Install the LPCA cover, insert the bottom tabs and then push the top to snap the top tabs in place. 5. Set the wedge cover in its mounting position the frame rail and fasten using the two removed screws. Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 89 any questions.
  • Page 98 7. Set the drive top cover in its mounting position and press the front to snap the two tabs in place. Secure using the three removed mounting screws, one screw on the top and two screws in the back of the cover. Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 90 any questions.
  • Page 99 6 Available Replacement Procedures Covers and Panels Replacement 8. Place the access panel in its mounting position on the top cover and press to snap in place. Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 91 any questions.
  • Page 100 6 Available Replacement Procedures Covers and Panels Replacement 9. Verify operation and return to service, see ("Operation Verification" on page 19). Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 92 any questions.

  • Page 101: Console Replacement

    Make a mental note, or better yet, take a picture of how the cables are routed Upper PCA board Disconnect a device power cord plug or cable connector from the power receptacle or out- let. Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 93 any questions.
  • Page 102 Ground cable Touch Heart Rate cable Installation 4. Hold the console above the console bracket and reconnect the data , Ground and Heart Rate cables. Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 94 any questions.
  • Page 103 "Operation Verification" on page 19) and return to service. Device power cord connector or electrical cable male connector that is inserted into an electrical receptacle "outlet" (also called the plug-in). Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 95 any questions.

  • Page 104: Power Entry Module Replacement

    5. Remove the two screws that fasten the power entry module to the bottom cover. Remove the power entry module from the bottom cover. Disconnect a device power cord plug or cable connector from the power receptacle or out- let. Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 96 any questions.
  • Page 105 Replace any fuse that measures significantly high or an open circuit (infinite resistance). Only replace with 2.5 A slow blow rated fuses. Fuse spec: 2,5 A slow blow fuse Installation Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 97 any questions.
  • Page 106 Reconnect the blue wire to terminal D, the brown wire to terminal A, and the green wire to the chassis ground "GND" terminal on the back of the power entry module Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 98...
  • Page 107 "Operation Verification" on page 19 and return to ser- vice. Device power cord connector or electrical cable male connector that is inserted into an electrical receptacle "outlet" (also called the plug-in). Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 99 any questions.

  • Page 108: Data Cable Replacement

    On treadmills, it is the console to base function interface and the motor con- troller unit (MCU). On self-powered units, it is the lower PCA console to base function inter- face. Input and Output Interface. Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 100 any questions.

  • Page 109: Procedure

    WARNING: Care must be taken when work is being performed in the area of the stairarms. Pinch points exist between the stairarm and ramp and between the stairarm and crankarm, when the rear covers are removed. Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 101 any questions.

  • Page 110: Replacing The Upper Data Cable

    Disconnect a device power cord plug or cable connector from the power receptacle or out- let. Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 102 any questions.
  • Page 111 "Outrigger Side Tube Replacement" on page 179: Reconnect the upper data cable to the lower data cable at the lower outrigger tube mount while installing the outrigger tube. Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 103 any questions.
  • Page 112 "Operation Verification" on page 19) and return to service. Device power cord connector or electrical cable male connector that is inserted into an electrical receptacle "outlet" (also called the plug-in). Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 104 any questions.

  • Page 113: Replacing The Lower Data Cable

    "Console Replacement" on page 93. 5. Remove the left outrigger side tube and disconnect the upper to lower data cable con- nection, see "Outrigger Side Tube Replacement" on page 179. Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 105 any questions.
  • Page 114 Stop when the length of the replacement cable exiting the main frame weldment access hole matches the previously recorded existing data cable exit length. Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 106 any questions.
  • Page 115 8. Remove tape and separate the existing and replacement cables. Discard the existing lower data cable. Installation 9. Reconnect the lower data cable to the LPCA Data Cable (J10) connector. Then rein- stall the LPCA cover. Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 107 any questions.
  • Page 116 "Outrigger Side Tube Replacement" on page 179: Reconnect the upper data cable to the lower data cable at the lower outrigger tube mount while installing the outrigger tube. Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 108 any questions.
  • Page 117 15. Start a manual workout and verify that the console powers up and operates normally. 16. Do the Operation Verification tests (see "Operation Verification" on page 19) and return to service. Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 109 any questions.
  • Page 118 6 Available Replacement Procedures Data Cable Replacement Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 110 any questions.

  • Page 119: Lower Pca (Lpca) Replacement

    Printed circuit assembly, generally referred to as either an upper PCA or lower PCA. Electrostatic Discharge or Electrostatic Sensitive Device. Disconnect a device power cord plug or cable connector from the power receptacle or out- let. Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 111 any questions.
  • Page 120 (J8), the lift drive cable (J4), the lift position cable (J6), the data cable (J10), green-yellow ground wire and A.C. cables (J2-brown wire & J3-blue-wire) from the lower PCA. Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 112 any questions.
  • Page 121 6 Available Replacement Procedures Lower PCA (LPCA) Replacement 5. Remove the four screws that fasten the LPCA board to the front drive cover. Retain part(s) and/or fastener(s) for installation. Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 113 any questions.
  • Page 122 6 Available Replacement Procedures Lower PCA (LPCA) Replacement Installation 6. Position the LPCA board onto the back of the drive front cover and secure using the four removed mounting screws. Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 114 any questions.
  • Page 123 (J8), the lift drive cable (J4), the lift position cable (J6), the data cable (J10), green-yellow ground wire and A.C. cables (J2-brown wire & J3-blue-wire) from the lower PCA. Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 115 any questions.
  • Page 124 Lower PCA (LPCA) Replacement 8. Install the LPCA cover, insert the bottom tabs first and then push the top of the cover to snap the top tabs in place. Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 116 any questions.
  • Page 125 9. Reinstall the removed drive covers: the drive cover access panel, top, left, and right drive covers (see "Covers and Panels Replacement" on page 75). 10. Do the Operation Verification tests (see "Operation Verification" on page 19) and return to service. Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 117 any questions.

  • Page 126: Input Drive Belt And Step-Up Belt Replacement

    Completely remove all tension and provide as much slack as possible. Disconnect a device power cord plug or cable connector from the power receptacle or out- let. Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 118 any questions.
  • Page 127 7. Remove the pillow block bearings, see "Pillow Block Bearing Replacement" on page 155. Retain part(s) and/or fastener(s) for installation. 8. Slide the input drive assembly through the step-up and drive belts and remove. Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 119 any questions.
  • Page 128 10. Slide the step-up pulley assembly with both the step-up and input belts installed out of the drive weldment. Remove the step-up and drive belts from the step-up pulley assembly. Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 120 any questions.
  • Page 129 12. Reinstall the step-up pulley assembly (with the step-up and input drive belts installed on the shaft) onto the drive weldment. 13. Reinstall the left and right step-up belt tensioning hardware: banjo bolt, bracket, and Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 121 any questions.
  • Page 130 14. Slide the input drive assembly through the step-up and input drive belts. 15. Install the input drive assembly and the left and right side Pillow Block Bearing assem- blies, see "Pillow Block Bearing Replacement" on page 155. Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 122 any questions.
  • Page 131 20. Do the Operation Verification tests (see "Operation Verification" on page 19) and return to service. 21. Do the Operation Verification tests (see "Operation Verification" on page 19) and return to service. Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 123 any questions.

  • Page 132: Input Drive Belt And Step-Up Belt Replacement

    Completely remove all tension and provide as much slack as possible. Disconnect a device power cord plug or cable connector from the power receptacle or out- let. Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 124 any questions.
  • Page 133 7. Remove the pillow block bearings, see "Pillow Block Bearing Replacement" on page 155. Retain part(s) and/or fastener(s) for installation. 8. Slide the input drive assembly through the step-up and drive belts and remove. Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 125 any questions.
  • Page 134 10. Slide the step-up pulley assembly with both the step-up and input belts installed out of the drive weldment. Remove the step-up and drive belts from the step-up pulley assembly. Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 126 any questions.
  • Page 135 12. Reinstall the step-up pulley assembly (with the step-up and input drive belts installed on the shaft) onto the drive weldment. 13. Reinstall the left and right step-up belt tensioning hardware: banjo bolt, bracket, and Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 127 any questions.
  • Page 136 14. Slide the input drive assembly through the step-up and input drive belts. 15. Install the input drive assembly and the left and right side Pillow Block Bearing assem- blies, see "Pillow Block Bearing Replacement" on page 155. Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 128 any questions.
  • Page 137 20. Do the Operation Verification tests (see "Operation Verification" on page 19) and return to service. 21. Do the Operation Verification tests (see "Operation Verification" on page 19) and return to service. Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 129 any questions.

  • Page 138: Step-Up Pulley Assembly Replacement

    2. Remove these rear drive covers: the drive cover access panel, top, left, and right drive covers (see "Covers and Panels Replacement" on page 75). Disconnect a device power cord plug or cable connector from the power receptacle or out- let. Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 130 any questions.
  • Page 139 Use a 10 mm wrench to evenly loosen the left and right Step-up belt tension adjustment nuts. Completely remove all tension and provide as much slack as possible. Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 131 any questions.
  • Page 140 7. Remove the pillow block bearings, see "Pillow Block Bearing Replacement" on page 155. Retain part(s) and/or fastener(s) for installation. 8. Slide the input drive assembly through the step-up and drive belts and remove. Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 132 any questions.
  • Page 141 10. Slide the step-up pulley assembly with both the step-up and input belts installed out of the drive weldment. Remove the step-up and drive belts from the step-up pulley assembly. Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 133 any questions.
  • Page 142 11. Reinstall either a good condition or new replacement step-up belt and drive belt onto the step-up pulley assembly shaft. Install the belts in the correct order and pulley loc- ation. Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 134 any questions.
  • Page 143 14. Slide the input drive assembly through the step-up and input drive belts. 15. Install the input drive assembly and the left and right side Pillow Block Bearing assem- blies, see "Pillow Block Bearing Replacement" on page 155. Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 135 any questions.
  • Page 144 20. Do the Operation Verification tests (see "Operation Verification" on page 19) and return to service. 21. Do the Operation Verification tests (see "Operation Verification" on page 19) and return to service. Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 136 any questions.

  • Page 145: Input Drive Assembly Replacement

    2. Remove these rear drive covers: the drive cover access panel, top, left, and right drive covers (see "Covers and Panels Replacement" on page 75). Disconnect a device power cord plug or cable connector from the power receptacle or out- let. Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 137 any questions.
  • Page 146 "Pillow Block Bearing Replace- ment" on page 155. Retain part(s) and/or fastener(s) for installation. 8. Slide the input drive assembly through the step-up and drive belts and remove. Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 138 any questions.
  • Page 147 10. Install the input drive assembly and the left and right side Pillow Block Bearing assem- blies, see "Pillow Block Bearing Replacement" on page 155. Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 139 any questions.
  • Page 148 15. Do the Operation Verification tests (see "Operation Verification" on page 19) and return to service. 16. Do the Operation Verification tests (see "Operation Verification" on page 19) and return to service. Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 140 any questions.

  • Page 149: Idler Pulley Replacement

    This position reference mark will insure that the drive belt tension will remain the same after replacement. Disconnect a device power cord plug or cable connector from the power receptacle or out- let. Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 141 any questions.
  • Page 150 5 NM torque is equivalent to 5 newton's of force applied one meter from the center of the bolt, 6 ft-lb is equivalent to 6 lbs of force applied 1 foot away from the center of the bolt. Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 142 any questions.
  • Page 151 7. Replace all removed covers, see "Covers and Panels Replacement" on page 75. 8. Do the Operation Verification tests (see "Operation Verification" on page 19) and return to service. Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 143 any questions.

  • Page 152: Eddy Current Magnet Assy Replacement

    5. Position the replacement magnet assembly at its mounting position and hand thread the mounting bolts until snug. Disconnect a device power cord plug or cable connector from the power receptacle or out- let. Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 144 any questions.
  • Page 153 9. Replace all removed covers, see "Covers and Panels Replacement" on page 75. 10. Do the Operation Verification tests (see "Operation Verification" on page 19) and return to service. Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 145 any questions.

  • Page 154: Speed Sensor Assy Replacement

    WARNING: Care must be taken when work is being performed in the area of the stairarms. Pinch points exist between the stairarm and ramp and between the stairarm and crankarm, when the rear covers are removed. Removal Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 146 any questions.
  • Page 155 On treadmills, it is the console to base function interface and the motor con- troller unit (MCU). On self-powered units, it is the lower PCA console to base function inter- face. Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 147 any questions.
  • Page 156 Speed Sensor Assy Replacement Installation 3. Snap the speed sensor assembly into the speed sensor bracket. 4. Reconnect the speed sensor interface cable to the LPCA J8 connector. Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 148 any questions.
  • Page 157 6. Replace all removed covers, see "Covers and Panels Replacement" on page 75. 7. Do the Operation Verification tests (see "Operation Verification" on page 19) and return to service. Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 149 any questions.
  • Page 158 6 Available Replacement Procedures Speed Sensor Assy Replacement Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 150 any questions.

  • Page 159: Crankarm Assembly Replacement

    6. Repeat procedure to remove the opposite side crankarm. Disconnect a device power cord plug or cable connector from the power receptacle or out- let. Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 151 any questions.
  • Page 160 Fully tighten and torque to 300 in-lbs (25 ft-lbs, 34 Nm). 9. .Repeat procedure to install the opposite side crankarm. Make sure to mount the crankarm 180 deg. opposite of the installed crankarm. Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 152 any questions.
  • Page 161 Stop the workout and re-torque both of the crankarm mounting bolts to specification 300 in-lbs (25 ft-lbs, 34 Nm). 13. Replace the stairarms. 14. Replace the removed rear drive covers. Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 153 any questions.
  • Page 162 6 Available Replacement Procedures Crankarm Assembly Replacement 15. Do the Operation Verification tests (see "Operation Verification" on page 19) and return to service. Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 154 any questions.

  • Page 163: Pillow Block Bearing Replacement

     • (1x) PPP000000304278101 "DRIVE ASSY COMPRESSION TOOL - SPACER"  • (2x) PPP00000HCCN031700 " /16-18 X 7.00 BOLT  • (2x) PPP00000WBCN031007, FLAT WASHER Note: * Purchase tool kit from Precor.customer service. assembly Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 155 any questions.
  • Page 164 3. Remove the left and right stairarms from the crankarms, see "Stairarm Assembly Replacement" on page 163. Disconnect a device power cord plug or cable connector from the power receptacle or out- let. Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 156 any questions.
  • Page 165 (1x), two wave washers (2x), and flat washer off the input drive shaft. Discard the pillow block bearing assembly if it is being replaced. Retain part(s) and/or fastener(s) for installation. Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 157 any questions.
  • Page 166 RIGHT side of the input drive shaft. Next install the replacement or good condition) pillow block assembly onto the right side input drive shaft. Do not mount the pillow block onto the drive weldment. Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 158 any questions.
  • Page 167 6 Available Replacement Procedures Pillow Block Bearing Replacement 3. Assemble and Install the "EFX400 Pillow Block Replacement Tool" with input drive assembly onto the input drive weldment: Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 159 any questions.
  • Page 168 Hand thread the bolt into the bottom Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 160...
  • Page 169 1/2" hex head bolts (4x) and washers (4x). Fully tighten and torque the mounting bolts to 120 in-lbs (10 ft-lbs, 13.6 Nm). 7. Replace the crankarms, see "Crankarm Assembly Replacement" on page 151. Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 161 any questions.
  • Page 170 10. Replace all removed covers, see "Covers and Panels Replacement" on page 75. 11. Do the Operation Verification tests (see "Operation Verification" on page 19) and return to service. Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 162 any questions.

  • Page 171: Stairarm Assembly Replacement

    Disconnect a device power cord plug or cable connector from the power receptacle or out- let. Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 163 any questions.
  • Page 172 Fully tighten and torque the stairarm pivot block mounting bolt to 15 ft-lbs (20.3 Nm). Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 164 any questions.
  • Page 173 10. Reinstall all removed covers, see "Covers and Panels Replacement" on page 75. 11. Do the Operation Verification tests (see "Operation Verification" on page 19) and return to service. Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 165 any questions.

  • Page 174: Stairarm Pivot Block Replacement

    3. Remove the Stairarm assembly, see "Stairarm Assembly Replacement" on page 163. Disconnect a device power cord plug or cable connector from the power receptacle or out- let. Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 166 any questions.
  • Page 175 (2x) from the crankarm pin. Slide the stairarm pivot block off the crankarm pin. Inspect the condition of the crankarm pin, Pivot Block, flat washers, wave wash- ers, and the retaining ring. Discard and replace any worn parts. Installation Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 167 any questions.
  • Page 176 Make sure that the retaining ring is properly seated in the crank pin grooves. 6. Reinstall the Stairarm, see "Stairarm Assembly Replacement" on page 163. Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 168 any questions.
  • Page 177 7. Reinstall all removed covers, see "Covers and Panels Replacement" on page 75. 8. Do the Operation Verification tests (see "Operation Verification" on page 19) and return to service. Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 169 any questions.

  • Page 178: Stairarm Wheel Assembly Replacement

    4. Remove the two Nylock bolts (2x) and retainers (2x). Remove and discard the wheel. Disconnect a device power cord plug or cable connector from the power receptacle or out- let. Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 170 any questions.
  • Page 179 7. Reinstall all removed covers, see "Covers and Panels Replacement" on page 75. 8. Do the Operation Verification tests (see "Operation Verification" on page 19) and return to service. Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 171 any questions.

  • Page 180: Stairarm Pedal Replacement

    3. Remove the Stairarm assembly, see "Stairarm Assembly Replacement" on page 163. Disconnect a device power cord plug or cable connector from the power receptacle or out- let. Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 172 any questions.
  • Page 181 5 NM torque is equivalent to 5 newton's of force applied one meter from the center of the bolt, 6 ft-lb is equivalent to 6 lbs of force applied 1 foot away from the center of the bolt. Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 173 any questions.
  • Page 182 8. Reinstall all removed covers, see "Covers and Panels Replacement" on page 75. 9. Do the Operation Verification tests (see "Operation Verification" on page 19) and return to service. Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 174 any questions.

  • Page 183: Moving Arm Replacement

    2. Remove two bolts that fasten the forward end of the Connecting Lower Link to the Moving Arm. Retain part(s) and/or fastener(s) for installation. Disconnect a device power cord plug or cable connector from the power receptacle or out- let. Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 175 any questions.
  • Page 184 Retain part(s) and/or fastener(s) for installation. 5. Use a 1/2 inch open end wrench to unscrew the moving arm axle and remove the Moving Arm. Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 176 any questions.
  • Page 185 "Moving Arm Replacement" on page 175.. 8. Set the Connecting Lower Link into the Moving Arm lower end mounting bracket. Secure using the two removed bolts and fully tighten. Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 177 any questions.
  • Page 186 10. Start a manual workout and verify that the Moving Arms are operating normally. 11. Do the Operation Verification tests (see "Operation Verification" on page 19) and return to service. Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 178 any questions.

  • Page 187: Outrigger Side Tube Replacement

    WARNING: Care must be taken when work is being performed in the area of the stairarms. Pinch points exist between the stairarm and ramp and between the stairarm and crankarm, when the rear covers are removed. Removal Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 179 any questions.
  • Page 188 Retain part(s) and/or fastener(s) for installation. Disconnect a device power cord plug or cable connector from the power receptacle or out- let. Elliptical Fitness Crosstrainer Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 180 any questions.
  • Page 189 Outrigger Side Tube Replacement 5. On Moving Arm machines: Loosen, but do not remove, the two moving arm pivot clamp bolts at the moving arm pivot shaft. Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 181 any questions.
  • Page 190 Carefully slide the outrigger tube from the moving arm pivot shaft (moving arm models) or the H-bar tube mount (no moving arm models) and remove. Installation Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 182 any questions.
  • Page 191 H-bar tube mount (no moving arm models) . 10. Moving arm models: Tighten the two moving arm pivot clamp bolts at the moving arm pivot shaft. Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 183 any questions.
  • Page 192 Then position the upper outrigger tube mount onto the console bracket assembly mount and secure using the three bolts and washers. Feed the data cable through the console bracket assembly to the console. Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 184 any questions.
  • Page 193 13. If the console was removed, reinstall the console and reconnect the data , Ground, and Heart Rate cables, see "Console Replacement" on page 93. Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 185 any questions.
  • Page 194 14. Reinstall the top shroud display bracket cover, see "Covers and Panels Replace- ment" on page 75. 15. Do the Operation Verification tests (see "Operation Verification" on page 19) and return to service. Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 186 any questions.

  • Page 195: Ramp Replacement

    (2x), wave washers (2x) and flat washes (2x) from the left and right lower pivot frame mounting bracket. Disconnect a device power cord plug or cable connector from the power receptacle or out- let. Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 187 any questions.
  • Page 196 5 NM torque is equivalent to 5 newton's of force applied one meter from the center of the bolt, 6 ft-lb is equivalent to 6 lbs of force applied 1 foot away from the center of the bolt. Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 188 any questions.
  • Page 197 12. Switch the power “OFF”. 13. Reinstall all removed covers, see "Covers and Panels Replacement" on page 75. 14. Verify full operation and return to service, see (). Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 189 any questions.

  • Page 198: Ramp Pivot Bracket

    5. Remove the four bolts that fasten the ramp pivot bracket to the ramp. Disconnect a device power cord plug or cable connector from the power receptacle or out- let. Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 190 any questions.
  • Page 199 5 NM torque is equivalent to 5 newton's of force applied one meter from the center of the bolt, 6 ft-lb is equivalent to 6 lbs of force applied 1 foot away from the center of the bolt. Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 191 any questions.
  • Page 200 8. Reinstall he four bolts that fasten the ramp pivot bracket to the ramp. Torque to 144 in-lbs (12 ft-lbs, 16.3 Nm). 9. Remove the support block. Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 192 any questions.
  • Page 201 11. Start a manual Workout. Operate the INCLINE controls through the minimum to max- imum limits while verifying normal incline operation. 12. Switch the power “OFF”. 13. Verify full operation and return to service, see (). Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 193 any questions.

  • Page 202: Lift Motor Replacement

    Distance* Incline Calibration Level Crossramp Lift Yoke Mounting Bolts 240 in-lbs (20 ft-lbs, 27 Nm) Lift Motor Mounting Bolts 60 in-lbs (6.8 Nm) analog to digital converter Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 194 any questions.

  • Page 203: Videos

    Carefully pull the yoke from under the ramp and then lower the ramp resting on the back lift cover. Return the yoke into the back lift cover yoke slot. Retain part(s) and/or fastener(s) for installation. Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 195 any questions.
  • Page 204 6 Available Replacement Procedures Lift Motor Replacement 6. Disconnect the lift motor cable and the chassis ground cable. Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 196 any questions.
  • Page 205 8. Grasp the lift motor jackscrew and unscrew the yoke to remove. Retain part(s) and/or fastener(s) for installation. TIP: Wear gloves or use a rag when holding the jackscrew to protect hands from grease on the jackscrew. Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 197 any questions.
  • Page 206 6 Available Replacement Procedures Lift Motor Replacement Installation 9. Grasp the lift motor jackscrew and screw the yoke onto the jackscrew. Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 198 any questions.
  • Page 207 5 NM torque is equivalent to 5 newton's of force applied one meter from the center of the bolt, 6 ft-lb is equivalent to 6 lbs of force applied 1 foot away from the center of the bolt. Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 199 any questions.
  • Page 208 13. Enter the Diagnostics Service menu (5651565) and navigate to the Machine Tests > CrossRampTest. 14. Use the lNCLINE control to set the lift incline A/D number to 223. Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 200 any questions.
  • Page 209 CROSSRAMP TEST to reset the lift motor ramp A/D number to 223 and repeat the yoke adjustment. Crossramp calibration incline A/D number: 223 Lift Motor Calibration Distance: 1-1/4” Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 201 any questions.
  • Page 210 Torque bolts to 240 in-lbs (20 ft-lbs, 27 Nm). 18. Switch the power “ON”. 19. Start a manual Workout. Operate the INCLINE controls through the minimum to max- imum limits while verifying normal incline operation. Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 202 any questions.
  • Page 211 20. Switch the power “OFF”. 21. Reinstall all removed covers, see "Covers and Panels Replacement" on page 75. 22. Verify full operation and return to service, see (). Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 203 any questions.

  • Page 212: Lift Yoke Assembly Replacement

    Distance* Incline Calibration Level Crossramp Lift Yoke Mounting Bolts 240 in-lbs (20 ft-lbs, 27 Nm) Lift Motor Mounting Bolts 60 in-lbs (6.8 Nm) analog to digital converter Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 204 any questions.

  • Page 213: Videos

    Carefully pull the yoke from under the ramp and then lower the ramp resting on the back lift cover. Return the yoke into the back lift cover yoke slot. Retain part(s) and/or fastener(s) for installation. Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 205 any questions.
  • Page 214 6. Remove the yoke. Grasp the lift motor jackscrew and unscrew the yoke to remove. Retain part(s) and/or fastener(s) for installation. TIP: Wear gloves or use a rag when holding the jackscrew to protect hands from grease on the jackscrew. Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 206 any questions.
  • Page 215 6 Available Replacement Procedures Lift Yoke Assembly Replacement Installation 7. Reinstall the yoke assembly onto the lift motor jackscrew. Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 207 any questions.
  • Page 216 9. Enter the Diagnostics Service menu (5651565) and navigate to the Machine Tests > CrossRampTest. 10. Use the lNCLINE control to set the lift incline A/D number to 223. Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 208 any questions.
  • Page 217 5 NM torque is equivalent to 5 newton's of force applied one meter from the center of the bolt, 6 ft-lb is equivalent to 6 lbs of force applied 1 foot away from the center of the bolt. Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 209 any questions.
  • Page 218 16. Switch the power “OFF”. 17. Reinstall all removed covers, see "Covers and Panels Replacement" on page 75. 18. Verify full operation and return to service, see (). Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 210 any questions.

  • Page 219: Troubleshooting

    "Validate the customer reported issue" on the next page "Verify Input Power" on the next page "Verify (reproduce) the customer issue" on page 213 "Verify My Settings parameter values" on page 213 Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 211 any questions.

  • Page 220: Validate The Customer Reported Issue

    For power require- ment information, refer to the Power Requirements topic. Make sure that each Precor elliptical is connected to a separate 15 amp individual branch circuit outlet. No other devices can be connected to the same circuit outlet except for one optional (Personal Viewing System) display if installed.

  • Page 221: Verify (Reproduce) The Customer Issue

    Make sure that the machine is up to date with all released service bulletins, tech-tips, and software updates before troubleshooting an issue. The list of current service bulletins, tech- tips, and software updates can be viewed and downloaded from the Precor Connect web- site. Make sure that all released service bulletins/Tech-Tips and software updates have been incorporated.

  • Page 222: Verify Console Operation

    You can then refer to the Error Code Troubleshooting Guide for information to help resolve the issue. Also, when calling Precor customer service for assistance, refer to the Error Log for additional information to help the representative resolve the issue. Refer to...

  • Page 223: Verify Hardware Validation Diagnostic Tests

    Also make sure that there are no related service bulletins that may resolve the issue. Browse the list of available Troubleshooting procedures for related Troubleshooting information. Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 215 any questions.

  • Page 224: Error Log Display

    Error Codes for listing of error codes and description. Data Disregard this entry. Odometer Odometer reading when the error event occurred. Time Time the error event occurred. Date Date the error event occurred Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 216 any questions.

  • Page 225: Clearing The Error Log

    6. Select Home to exit and return to the Home page. Error Code Troubleshooting Guide There is a set of standard error codes implemented across Precor exercise equipment. Error codes are system generated error codes designed to detect and report fault con- ditions.

  • Page 226: System Troubleshooting Procedures

    "Eddy Current Magnetic Brake System Troubleshooting" on page 227 "Lift System Troubleshooting" on page 231 See Also "Troubleshooting" on page 211 "Basic Troubleshooting Steps" on page 211 "Error Log Display" on page 216 Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 218 any questions.

  • Page 227: Data Cable Troubleshooting

    2. Remove the left outrigger tube and disconnect the upper data cable from the console Printed circuit assembly, generally referred to as either an upper PCA or lower PCA. Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 219...
  • Page 228 On treadmills, it is the console to base function interface and the motor con- troller unit (MCU). On self-powered units, it is the lower PCA console to base function inter- face. Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 220 any questions.

  • Page 229: Console Does Not Illuminate Troubleshooting

    Device power cord connector or electrical cable male connector that is inserted into an electrical receptacle "outlet" (also called the plug-in). Heart Rate Direct Current: electrical current that only flows in one direction. Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 221 any questions.
  • Page 230 16. If you have performed all of the above tests and are unable to resolve the problem, contact Precor customer support. Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 222 any questions.

  • Page 231: Console Keypad And Upper Pca Troubleshooting

    Replace the console if it is determined that the UPCA is defective. There are no ser- viceable parts inside the console. Upper Printed Circuit Assembly board located in the console. Upper PCA board Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 223 any questions.

  • Page 232: Console Keypad And Upper Pca Troubleshooting

    Replace the console if it is determined that the UPCA is defective. There are no ser- viceable parts inside the console. Upper Printed Circuit Assembly board located in the console. Upper PCA board Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 224 any questions.

  • Page 233: Speed Sensor Troubleshooting

    2. A magnet must be installed in the step-up pulley. If the stride rate is not being dis- played in step 1, verify that a magnet is installed in the step-up pulley. Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 225...
  • Page 234 Precor Technical Support. Direct Current: electrical current that only flows in one direction. Printed circuit assembly, generally referred to as either an upper PCA or lower PCA. Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 226 any questions.

  • Page 235: Eddy Current Magnetic Brake System Troubleshooting

    7. Set the ON/OFF switch in the “on” position, enter the manual program and set the res- istance at level 10. Using a voltmeter, check the voltage across the magnet wires Direct Current: electrical current that only flows in one direction. Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 227 any questions.
  • Page 236 On treadmills, it is the console to base function interface and the motor con- troller unit (MCU). On self-powered units, it is the lower PCA console to base function inter- face. Upper PCA board Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 228 any questions.
  • Page 237 "Covers and Panels Replacement" on page 75). 3. Disconnect the J1 (magnet) connector from the LPCA board. Measure the resistance between the two terminals of the magnet cable connector. Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 229 any questions.
  • Page 238 (SPM ) . Verify normal machine res- istance operation. 6. Replace all removed covers, see "Covers and Panels Replacement" on page 75. steps per minute Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 230 any questions.

  • Page 239: Lift System Troubleshooting

    Elliptical Fitness Crosstrainer Printed circuit assembly, generally referred to as either an upper PCA or lower PCA. Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 231 any questions.
  • Page 240 13. If you have performed all of the above tests and the lift system is still not functioning, call Precor Technical Support. Alternating Current: electric current which periodically reverses direction between positive and negative polarity. Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 232 any questions.

  • Page 241: Preventive Maintenance (Pm)

    ) tasks are grouped into Weekly, Monthly, Quarterly, and Semi-annual scheduled maintenance tasks, see "PM Tasks and Schedule" below. Precor Customer PM Plans Precor also offers PM service plans for customer purchase, see Preventative Main- tenance Plans. PM Tasks and Schedule Refer to the Cardio Equipment Quick Reference Maintenance Guide (download from Preco.-...
  • Page 242 8 Preventative Maintenance PM Tasks and Schedule Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 234 any questions.

  • Page 243: Electrial System Information

    9 Electrial System Information Electrial System Information System Wire Diagram Label Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 235 any questions.

  • Page 244: System Electrical Block Diagram

    9 Electrial System Information System Electrical Block Diagram System Electrical Block Diagram System Electrical Block Diagram Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 236 any questions.

  • Page 245: System Wire Diagram

    9 Electrial System Information System Wire Diagram System Wire Diagram System Diagram Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 237 any questions.

  • Page 246: Product Literature & Videos

        • Console Install & PM Guides Precor Connect servicer home page*. Connect Login Available Product information:     • Part Numbers Preventative Maintenance: Daily, Weekly, Monthly, and Quarterly scheduled main- tenance. Treadmill Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 238 any questions.

  • Page 247: Service Videos

    LIft Motor Replacement EFX400 Speed Sensor Troubleshooting Speed Sensor Troubleshooting * Always log in to your Precor connect servicer account. Guest login users do not have access to all features. Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 239...

  • Page 248: Parts

    The Parts List is used to obtain the Precor part number using the part bubble number. First use the machine Exploded View Diagram to identify a machine replacement part and the associated bubble number.
  • Page 249 Then go to the Parts Identification Table, locate the bubble number in the "BUBBLE #" column and the associated part number in the "PART #" column Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 241 any questions.
  • Page 250 11 Parts Precor Connect Partner's website Description Description Model Description Service Manual Link Serial Code Bubble Numbers Exploded View Link Part Numbers Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 242 any questions.

  • Page 251: Exploded View Diagrams And Parts List

    Exploded View Diagram. Parts List: Go to the Precor Connect servicer website to obtain the most current part number information Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 243 any questions.

  • Page 252: Appendix A : Edition Information

    No part of this manual may be reproduced in any form or by any means (including electronic storage and retrieval or translation into a foreign language) without prior agreement and writ- ten consent from Precor Incorporated as governed by United States and international copy- right laws.

  • Page 253: Appendix B : Notices And Safety

    Any party contemplating the use of Precor product designs is hereby forewarned that Precor considers the unauthorized appro- priation of its proprietary rights to be a very serious matter. Precor will vigorously pursue all unauthorized appropriation of its proprietary rights.

  • Page 254: Safety Notices

    Service Safety Guidelines Prior to doing any machine service, review the Service Safety Guidelines, see "Service Safety Guidelines" on page 4. Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page iii any questions.

This manual is also suitable for:

Precision efx400-14Precision efx400-18

Table of Contents