Precor Precision 400 Series Service Manual
  1. Manuals
  2. Brands
  3. Precor Manuals
  4. Treadmill
  5. Precision 400 Series
  6. Service manual

Precor Precision 400 Series Service Manual

Hide thumbs Also See for Precision 400 Series:
Table of Contents

Advertisement

Quick Links

Service Manual
Precision™ Series 400 line
TRM400-14 Treadmills

Advertisement

Table of Contents
loading
Need help?

Need help?

Do you have a question about the Precision 400 Series and is the answer not in the manual?

Questions and answers

Subscribe to Our Youtube Channel

Related Manuals for Precor Precision 400 Series

Summary of Contents for Precor Precision 400 Series

  • Page 1 Service Manual Precision™ Series 400 line TRM400-14 Treadmills...

  • Page 2: Table Of Contents

    Fastener Torque Specification Calibration Specification Belt Tension Specification Bolt Grade Identification Bolt Grade Markings Chart Parts Lubricants Cleaning Procedure Approved Cleaning Products Cleaning Procedure Power Requirements Equipment Power Requirements Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page ii any questions.
  • Page 3 DEMO Mode (R40) Enter DEMO mode: Disable DEMO mode Standard Service Menus About Service Menu Access Codes How to Access the Standard Service Menus Standard Service Menus Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page iii any questions.
  • Page 4 Running belt alignment and tracking adjustment Lift Motor Calibration About Specifications Videos Lift Motor Calibration Replacement Procedures Available Replacement Procedures Drive Belt Replacement About Procedure Drive Motor Replacement Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page iv any questions.
  • Page 5 Procedure Lower PCA (LPCA) Replacement Procedure Troubleshooting About Introduction to Troubleshooting Basic Troubleshooting Steps Validate the customer reported issue Verify Input Power Verify (reproduce) the customer issue Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page v any questions.
  • Page 6 LIft System Troubleshooting LPCA Fan Troubleshooting Speed Sensor Troubleshooting Running Belt Troubleshooting Preventive Maintenance (PM) About PM Tasks and Schedule Running Belt and Deck Cleaning Procedure Videos Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page vi any questions.
  • Page 7 Exploded View Diagram Parts List Appendix A : Edition Information Edition Additional Documentation Copyright Appendix B : Notices and Safety Trademarks Intellectual Property Warranty Safety Notices Service Safety Guidelines Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page vii any questions.

  • Page 8: Introduction

    Introduction Only Precor certified technicians are authorized to service Precor equipment. If you are not a Precor certified servicer, you must not attempt to service any Precor product. Call your dealer for service information WARNING: This service documentation is for use by Precor certified servicer pro- viders only.

  • Page 9: Additional Service Documentation And Videos

    "Replacement Procedures" on page 62 "Troubleshooting" on page 92 "Preventive Maintenance (PM)" on page 117 "System Wiring Diagram" on page 121 "Parts " on page 124 "Service Safety Guidelines" on the facing page Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 2 any questions.

  • Page 10: Service Safety Guidelines

    Service Safety Guidelines WARNING: Only Precor certified servicers and technicians are permitted to ser- vice Precor products. Personal injury can result from electrical shock and/or mech- anical moving parts. Review the following safety information prior to servicing the equipment. This safety inform- ation will help to prevent personal injury or damage to the equipment while servicing the equipment.
  • Page 11 Remove jewelry (especially from ears and neck). Tie up long hair. Remove neck ties. Do not wear loose clothing. See Also "Notices and Safety" on page ii "Safety Notices" on page iii Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 4 any questions.

  • Page 12: General Information

    LPCA and motor controller functionality. Emergency Stop: Safety clip and lanyard attached to the stop switch to immediately turn off power bringing the treadmill to a stop. Handheld Handlebar Heart Rate Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 5 any questions.

  • Page 13: Model And Serial Numbers

    Ground Effects Impact Control System: Patented treadmill design that out performs a nat- ural running surface, absorbs high-impact movement, reduces joint stress and minimizes fatigue and supports a solid and controlled push off. Treadmill Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 6 any questions.

  • Page 14: Serial Numbers

    2 digit year built and a four digit consecutive daily build number. Elliptical Fitness Crosstrainer Adaptive Motion Trainer Upright Bike Recumbent Bike Spinner Indoor Cycle Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 7 any questions.

  • Page 15: Serial Number Label Location

    Do not use a label attached to a plastic cover, the cover may have been replaced from a different machine. Orientation The equipment orientation (front, right, left, & back) is referenced to an exerciser standing on the machine facing the console. Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 8 any questions.

  • Page 16: Tools And Supplies

    6 ft-lb is equivalent to 6 lbs of force applied 1 foot away from the center of the bolt. Alternating Current: electric current which periodically reverses direction between positive and negative polarity. Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 9 any questions.

  • Page 17: Specification Summary

    25 in-lbs (2.8 Nm) Heart Rate Radio Frequency: Identifies electromagnetic signals with frequency spectrum between the 3 kHz (3,000 hertz) to 300 GHz (300 billion hertz) range. Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 10 any questions.

  • Page 18: Calibration Specification

    The number of lines is always two less than the grade of the bolt. Count the lines, add two, and you can determine the grade of the bolt. analog to digital converter Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 11 any questions.

  • Page 19: Bolt Grade Markings Chart

    Parts IMPORTANT: Always purchase OEM replacement parts and hardware from Pre- cor. If you use parts not approved by Precor, you could void the Precor Limited War- ranty. Use of parts not approved by Precor may cause injury. There is a copy of the parts Exploded View Diagram and Parts Identification List included in the Parts chapter (see Parts)that you can use as a quick reference.

  • Page 20: Lubricants

    1 part mild soap to 30 parts water (recommend Simple Green cleaner or equi- valent). Athletic equipment cleaner, 9x7 pre-saturated wipes (ATHLETIX PRODUCTS). Enivir O Safe oxygen enhanced cleaner or Enviro Safe glass and multitask cleaner concentrate. Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 13 any questions.

  • Page 21: Cleaning Procedure

    Generic cleaning procedure applicable to all Precor equipment: TIP: There are many product specific PREVENTATIVE MAINTENANCE cleaning videos available on the Precor Connect SERVICE VIDEOS web page. Log in to your Precor Connect servicer account and select SERVICE VIDEOS, see SERVICE VIDEOS.

  • Page 22: Equipment Spacing Requirement

    Individual branch circuit requirement (US and Canada installations) Also each Precor treadmill must be connected to a separate 15 amp individual branch cir- cuit outlet. That means that no other devices can be connected to the same circuit outlet receptacle.
  • Page 23 2 General Information Equipment Spacing Requirement Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 16 any questions.

  • Page 24: Operation Verification

    (press Settings > Information > Error Log). Press Home to exit. Hardware Validation Tests Verification Verify that each ot following Hardware Validation tests are successfully completed. Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 17 any questions.
  • Page 25 Verify that the running belt can reach the maximum speed and then returns to the minimum speed level. Make sure that the running belt speed change is smooth and that there are analog to digital converter Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 18 any questions.
  • Page 26 Emergency Stop: Safety clip and lanyard attached to the stop switch to immediately turn off power bringing the treadmill to a stop. Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 19 any questions.

  • Page 27: R20 Operation Verification Test

    2. Resolve any current active logged error code issues. 3. Press WORKOUTS or PAUSE to exit the Error Log. 4. Verify that all active error codes have been cleared from the Error Log. Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 20 any questions.
  • Page 28 Range: 0.5 mph to 12.0 mph in 0.1 increments. in 0.1 incre- ments. Incline Test: Use the incline control to raise/lower incline to verify the following incline angle A/D values Nominal A/D value: [[[Undefined variable Spe- Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 21 any questions.
  • Page 29 Verify that the lift motor operation is smooth while changing the INCLINE from minimum to maximum levels. Verify that the console INCLINE level indicators and user workout dis- plays are showing correct information. Running Belt Operational Test Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 22 any questions.
  • Page 30 4. Make sure that any external power cords or interface cables are properly routed, connected, and safe from being damaged. 5. On successful completion of all verification tests, return to service. Handheld Handlebar Heart Rate Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 23 any questions.
  • Page 31 3 Operation Verification R20 Operation Verification Test Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 24 any questions.

  • Page 32: Standard Service Menus

    Important: DEMO mode can easily fool you into believing that the con- sole is not operating correctly. DEMO mode locks-out the use of all operating hardkey and softkey Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 25 any questions.

  • Page 33: R20 Service Menu Access Codes

    * Access code "536" can be used to access the Hardware Validation" menu. How to Access the Standard Service Menus R40 How To Access Standard Service menus R40 console standard service menu access Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 26 any questions.
  • Page 34 3. Use the numbered softkeys to type in the Service Menu Access Code (see "" on page 25) and select Next:to access the Service menu. Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 27 any questions.

  • Page 35: R20 How To Access Standard Service Menus

    2. Type in the service access code using the USER keys. Note: Use the Left & Right arrow keys to scroll. 3. Press GO to enter the access code. Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 28 any questions.

  • Page 36: Standard Service Menus

    Use controls to raise/lower incline to verify the following incline angle values: Nominal value: 13 ±5 @ -2% incline Nominal value: 37 ±5 @0% incline analog to digital converter Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 29 any questions.

  • Page 37: Information Display

    On treadmills, it is the console to base function interface and the motor con- troller unit (MCU). On self-powered units, it is the lower PCA console to base function inter- face. Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 30 any questions.

  • Page 38: My Settings Menu (5671)

    The diagnostic tests are customized for the particular equipment type and console configuration. Touchscreen console Control Processing Assembly. Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 31 any questions.

  • Page 39: Information Display

    This value is stored in the upper PCA in the console so if that PCA is replaced the hours of use would start again from "0". Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 32 any questions.

  • Page 40: My Settings Menu (5671)

    Range: 1 to 240 min, NO LIMIT Default: 60 min SET MAX Sets the maximum workout sesstion time. Range: 1 - 90 min WORKOUT TIME Default: 90 min Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 33 any questions.

  • Page 41: Demo Mode (R40)

    System Settings page. 3. Type in the DEMO Software Access Code “5555” > select Next. 4. Select “Turn Demo On” > Save. Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 34 any questions.

  • Page 42: Disable Demo Mode

    6. Select “Turn Demo Off” > Save. IMPORTANT: The Save softkey MUST be selected to exit DEMO mode. If not saved within 5 minutes, DEMO mode will resume. Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 35 any questions.

  • Page 43: Standard Service Menus

    DEMO mode locks-out the use of all operating hardkey and softkey menu controls. Tne console con- trols cannot be used until DEMO Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 36 any questions.

  • Page 44: How To Access The Standard Service Menus

    * Access code "536" can be used to access the Hardware Validation" menu. How to Access the Standard Service Menus R40 How To Access Standard Service menus R40 console standard service menu access Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 37 any questions.
  • Page 45 3. Use the numbered softkeys to type in the Service Menu Access Code (see "" on page 36) and select Next:to access the Service menu. Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 38 any questions.
  • Page 46 2. Type in the service access code using the USER keys. Note: Use the Left & Right arrow keys to scroll. 3. Press GO to enter the access code. Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 39 any questions.

  • Page 47: Standard Service Menus

    Heart Rate Test Heart rate is acquired and displayed. Belt Speed Test Running belt moves and is controlled from 0.5 mph to 12.0 mph in 0.1 increments. Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 40 any questions.
  • Page 48 Hardware Version Hardware version. Console S/N Console serial number. analog to digital converter Printed circuit assembly, generally referred to as either an upper PCA or lower PCA. Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 41 any questions.

  • Page 49: R20 Standard Service Menus

    On treadmills, it is the console to base function interface and the motor con- troller unit (MCU). On self-powered units, it is the lower PCA console to base function inter- face. Touchscreen console Control Processing Assembly. Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 42 any questions.

  • Page 50: Information Display

    The total number of accumulated miles (or kilometers) on the unit. This value is stored in the upper PCA in the console so if the PCA is replaced the accumulated miles would start Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 43 any questions.

  • Page 51: My Settings Menu (5671)

    Controls whether workouts start with a default session time that is WORKOUT TIME different from the maximum session time. Default: ON, 30 minutes Range: 1 to 90 min Use State: ON or OFF Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 44 any questions.

  • Page 52: Demo Mode (R40)

    Note: The My Settings (upper right) and Edit (lower right) softkeys might be blank "OFF" however they remain active softkeys. Simultaneously press and release the upper and lower right side softkeys to access the System Settings page. Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 45 any questions.
  • Page 53 6. Select “Turn Demo Off” > Save. IMPORTANT: The Save softkey MUST be selected to exit DEMO mode. If not saved within 5 minutes, DEMO mode will resume. Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 46 any questions.

  • Page 54: Adjustment Procedures

    Available Adjustment Procedures "Drive Belt Tension Adjustment" on the next page "Running Belt Tension and Tracking Adjustment" on page 52 "Lift Motor Calibration" on page 58 Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 47 any questions.

  • Page 55: Drive Belt Tension Adjustment

    6 ft-lb is equivalent to 6 lbs of force applied 1 foot away from the center of the bolt. Disconnect a device power cord plug or cable connector from the power receptacle or out- let. Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 48 any questions.
  • Page 56 80 lbs (36 kgs) and tighten the four drive motor mounting bolts enough to hold the motor in position.(not more than 180 in-lbs (15 ft-lbs, 20.4 N-m). Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 49 any questions.
  • Page 57 9. Verify operation and return to service, see ("Operation Verification" on page 17). Device power cord connector or electrical cable male connector that is inserted into an electrical receptacle "outlet" (also called the plug-in). Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 50 any questions.
  • Page 58 5 Adjustment Procedures Drive Belt Tension Adjustment Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 51 any questions.

  • Page 59: Running Belt Tension And Tracking Adjustment

    Tools TOOL 1/4" Hex Key Socket and Ratchet Belt Tension Gauge (PPP000000020007101 or equivalent) (1) Proper tensioning of the belt requires the use of two tensioning gauges, Precor part number PPP000000020007101or equivalent. Specification Running Belt Specification Forbo brand running belt tension 3.55 (0.55%)
  • Page 60 Disconnect a device power cord plug or cable connector from the power receptacle or out- let. Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 53 any questions.
  • Page 61 3.0 (0 % ref) for each gauge. Do not exceed 3.0 (0 %) reference. Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 54...

  • Page 62: Running Belt Alignment And Tracking Adjustment

    It is a belt that tracks steady and does not touch or rub the landing trim or any other frame or hardware parts. Always attempt to position the belt as close as possible to the cen- ter of the deck and rollers. Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 55 any questions.
  • Page 63 Slowly turn the right side tension adjustment bolt counterclockwise in ¼ turn increments until the drifting stops. You may need to recenter the belt by care- fully bumping the belt to the right. Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 56 any questions.
  • Page 64 Note: An unlevel unstable treadmill can cause tracking issues with use. 6. Replace the hood. 7. Verify treadmill operation (see "Operation Verification" on page 17 and return to ser- vice. Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 57 any questions.

  • Page 65: Lift Motor Calibration

    5. Remove the hitch and clevis pins that secure the lift tube to the lift platform. analog to digital converter Treadmill Disconnect a device power cord plug or cable connector from the power receptacle or out- let. Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 58 any questions.
  • Page 66 Device power cord connector or electrical cable male connector that is inserted into an electrical receptacle "outlet" (also called the plug-in). Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 59 any questions.
  • Page 67 1 in (2.54 cm) calibration distance. Rotate the tube in the direction that will cause the least amount of rotation (least amount of jackscrew extension distance) from 1 in (2.54 cm). 12. Replace the clevis and hitch pins. Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 60 any questions.
  • Page 68 19. Start a manual Workout. Operate the INCLINE controls through the minimum and maximum limits while verifying incline operation. 20. Verify operation and return to service, see ("Operation Verification" on page 17). Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 61 any questions.

  • Page 69: Replacement Procedures

    "Take-up Roller Replacement" on page 74 "Running Belt and Deck Replacement Procedure" on page 77 "Lift Motor Replacement" on page 80 "Lift Platform Replacement" on page 83 "Lower PCA (LPCA) Replacement" on page 86 Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 62 any questions.

  • Page 70: Drive Belt Replacement

    Reinstall the drive roller into the frame left and rignt mounting Disconnect a device power cord plug or cable connector from the power receptacle or out- let. Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 63 any questions.
  • Page 71 "Running belt alignment and tracking adjustment" on page 55. 7. Reinstall the hood cover, see . 8. Do the Operation Verification tests (see "Operation Verification" on page 17) and return to service. Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 64 any questions.

  • Page 72: Drive Motor Replacement

    "ON". Device power cord connector or electrical cable male connector that is inserted into an electrical receptacle "outlet" (also called the plug-in). Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 65 any questions.
  • Page 73 7. When completed, go to the Error Log and make sure that there are no active error codes. Clear the Error Log. 8. Do the Operation Verification tests (see ) and return to service. Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 66 any questions.

  • Page 74: Drive Motor Brushes Replacement

    Disconnect a device power cord plug or cable connector from the power receptacle or out- let. Device power cord connector or electrical cable male connector that is inserted into an electrical receptacle "outlet" (also called the plug-in). Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 67 any questions.
  • Page 75 14. When completed, go to the Error Log and make sure that there are no active error codes. Clear the Error Log. 15. Do the Operation Verification tests (see ) and return to service. Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 68 any questions.

  • Page 76: Speed Sensor Replacement

    On treadmills, it is the console to base function interface and the motor con- troller unit (MCU). On self-powered units, it is the lower PCA console to base function inter- face. Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 69 any questions.
  • Page 77 13. Do the Operation Verification tests (see ) and return to service. Device power cord connector or electrical cable male connector that is inserted into an electrical receptacle "outlet" (also called the plug-in). Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 70 any questions.

  • Page 78: Drive Roller Replacement

    Belt tension and Drive Roller install position. Specialized Tools Two running belt tension gauges, Precor part number 20007-101, are required. CAUTION: Only use hand tools to adjust tension. Power tools can easily over and/or under tension causing damage to the belt and/or tension hardware mech- anism.
  • Page 79 1. Slide the replacement Drive Roller through the running belt and into the frame mount- ing brackets. 2. Center and square the running belt onto the Take-up and Drive rollers Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 72 any questions.
  • Page 80 "Operation Verification" on page 17) and return to service. Device power cord connector or electrical cable male connector that is inserted into an electrical receptacle "outlet" (also called the plug-in). Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 73 any questions.

  • Page 81: Take-Up Roller Replacement

    Drive Belt tension and Drive Roller install position. Specialized Tools Two running belt tension gauges, Precor part number 20007-101, are required. CAUTION: Only use hand tools to adjust tension. Power tools can easily over and/or under tension causing damage to the belt and/or tension hardware mech- anism.

  • Page 82: Installation

    2. Reinstall the left and right roller bridges. 3. Hand start and reinstall the left and right running belt tension adjustment bolts. Hand tighten the bolts, do not fully tighten. Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 75 any questions.
  • Page 83 "Operation Verification" on page 17) and return to service.. Device power cord connector or electrical cable male connector that is inserted into an electrical receptacle "outlet" (also called the plug-in). Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 76 any questions.

  • Page 84: Running Belt And Deck Replacement Procedure

    If the bottom side of the deck has not been used (new), flip and use new side of the deck. Installation Disconnect a device power cord plug or cable connector from the power receptacle or out- let. Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 77 any questions.
  • Page 85 20. Reinstall the endcap and belt guard covers. 21. Reinstall the hood cover. 22. Do the Operation Verification tests (see "Operation Verification" on page 17) and return to service. Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 78 any questions.
  • Page 86 6 Replacement Procedures Running Belt and Deck Replacement Procedure Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 79 any questions.

  • Page 87: Lift Motor Replacement

    On treadmills, it is the console to base function interface and the motor con- troller unit (MCU). On self-powered units, it is the lower PCA console to base function inter- face. Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 80 any questions.
  • Page 88 Verify that the console INCLINE level indicators and user workout displays are showing correct information. Device power cord connector or electrical cable male connector that is inserted into an electrical receptacle "outlet" (also called the plug-in). Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 81 any questions.
  • Page 89 17. When completed, go to the Error Log and make sure that there are no active error codes. Clear the Error Log. 18. Do the Operation Verification tests (see "Operation Verification" on page 17) and return to service. Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 82 any questions.

  • Page 90: Lift Platform Replacement

    6. While supporting the lift platform, remove right and left lift platform pivot hitch pins. Carefully push the right and left clevis pins outward enough to allow the lift platform to Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 83...
  • Page 91 Incline function related error codes. Device power cord connector or electrical cable male connector that is inserted into an electrical receptacle "outlet" (also called the plug-in). Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 84 any questions.
  • Page 92 6 Replacement Procedures Lift Platform Replacement 8. Do the Operation Verification tests (see "Operation Verification" on page 17) and return to service. Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 85 any questions.

  • Page 93: Lower Pca (Lpca) Replacement

    On treadmills, it is the console to base function interface and the motor con- troller unit (MCU). On self-powered units, it is the lower PCA console to base function inter- face. Input and Output Interface. Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 86 any questions.

  • Page 94: Procedure

    Alternating Current: electric current which periodically reverses direction between positive and negative polarity. Upper PCA board Disconnect a device power cord plug or cable connector from the power receptacle or out- let. Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 87 any questions.
  • Page 95 Two lift motor connections: the Lift Drive (J1) connector and the Lift Pot (J8) connector. Safety Breaker (J2) connector. Speed sensor (J3) connection. Comm Cable (J6) connection. Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 88 any questions.
  • Page 96 Two lift motor connections: the Lift Drive (J1) connector and the Lift Pot (J8) connector. Safety Breaker (J2) connector. Speed sensor (J3) connection. Comm Cable (J6) connection. Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 89 any questions.
  • Page 97 Printed circuit assembly, generally referred to as either an upper PCA or lower PCA. Device power cord connector or electrical cable male connector that is inserted into an electrical receptacle "outlet" (also called the plug-in). Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 90 any questions.
  • Page 98 6 Replacement Procedures Lower PCA (LPCA) Replacement 10. Do the machine Operation Verification tests (see "Operation Verification" on page 17) and return to service. Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 91 any questions.

  • Page 99: Troubleshooting

    "Validate the customer reported issue" on the facing page "Verify Input Power" on the facing page "Verify (reproduce) the customer issue" on page 94 Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 92 any questions.

  • Page 100: Validate The Customer Reported Issue

    For power require- ment information, refer to the Power Requirements topic. Make sure that each Precor treadmill is connected to a separate 15 amp individual branch circuit outlet. No other devices can be connected to the same circuit outlet Contact Precor Customer Support at support@precor.com or 800.786.8404 with...

  • Page 101: Verify (Reproduce) The Customer Issue

    Make sure that the machine is up to date with all released service bulletins, tech-tips, and software updates before troubleshooting an issue. The list of current service bulletins, tech- tips, and software updates can be viewed and downloaded from the Precor Connect web- site. Make sure that all released service bulletins/Tech-Tips and software updates have been incorporated.

  • Page 102: Verify Console Operation

    You can then refer to the Error Code Troubleshooting Guide for information to help resolve the issue. Also, when calling Precor customer service for assistance, refer to the Error Log for additional information to help the representative resolve the issue. Refer to...

  • Page 103: Verify Hardware Validation Diagnostic Tests

    Also make sure that there are no related service bulletins that may resolve the issue. Browse the list of available Troubleshooting procedures for related Troubleshooting information. Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 96 any questions.

  • Page 104: Error Log Display

    Error Codes for listing of error codes and description. Data Disregard this entry. Odometer Odometer reading when the error event occurred. Time Time the error event occurred. Date Date the error event occurred Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 97 any questions.

  • Page 105: Clearing The Error Log

    6. Select Home to exit and return to the Home page. Error Code Troubleshooting Guide There is a set of standard error codes implemented across Precor exercise equipment. Error codes are system generated error codes designed to detect and report fault con- ditions.

  • Page 106: Troubleshooting With Error Codes

    Troubleshooting with Error Codes Getting Starting You will need a copy of the “Error Code Troubleshooting Guide” which contains all current error codes and related troubleshooting information. Go to the Precor Connect website and download a copy of the: Error Code Troubleshooting Guide:...
  • Page 107 (+dB) or loss (-dB) in decibels (dB). dB (power) = 10Log Pout/Pin) or, in terms of voltage, dB (power) = 20Log (Vout/Vin). Power Factor Correction Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 100 any questions.
  • Page 108 Tread error: too much input (from AC outlet) current Communications error: downstairs to upstairs Incorrect communication Downstairs to Upstairs Communications error: upstairs to downstairs Incorrect communications Upstairs to Downstairs Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 101 any questions.

  • Page 109: System Troubleshooting Procedures

    "Troubleshooting" on page 92 "Introduction to Troubleshooting" on page 92 "Basic Troubleshooting Steps" on page 92 "Error Log Display" on page 97 "Troubleshooting with Error Codes" on page 99 "System Troubleshooting Procedures" above Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 102 any questions.

  • Page 110: Ac Input Power Troubleshooting

    Information to hellp troubleshoot and repair . input power issues. Precor consumer treadmills must be connected to a individual branch circuit. A 15-amp indi- vidual branch circuit is required, but a 20-ampindividual branch circuit is recommended, see "Power Requirements" on page 14.
  • Page 111 7 Troubleshooting System Troubleshooting Procedures Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 104 any questions.

  • Page 112: Heart Rate Monitor Troubleshooting

    Printed circuit assembly, generally referred to as either an upper PCA or lower PCA. Heart Rate Radio Frequency: Identifies electromagnetic signals with frequency spectrum between the 3 kHz (3,000 hertz) to 300 GHz (300 billion hertz) range. Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 105 any questions.

  • Page 113: Lift System Troubleshooting

    Alternating Current: electric current which periodically reverses direction between positive and negative polarity. Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 106 any questions.
  • Page 114 If the fuse is open again, go to Replace Fuse. If the fuse is good continue. Printed circuit assembly, generally referred to as either an upper PCA or lower PCA. Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 107 any questions.
  • Page 115 On treadmills, it is the console to base function interface and the motor con- troller unit (MCU). On self-powered units, it is the lower PCA console to base function inter- face. Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 108 any questions.
  • Page 116 14. If you have performed all of the procedures above and have been unable to correct the problem, call Precor customer service. See Also "Troubleshooting" on page 92 "System Troubleshooting Procedures" on page 102 Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 109 any questions.

  • Page 117: Lpca Fan Troubleshooting

    On treadmills, it is the console to base function interface and the motor con- troller unit (MCU). On self-powered units, it is the lower PCA console to base function inter- face. Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 110 any questions.
  • Page 118 12. If the fan does not move, replace the lower PCA. See Also "Troubleshooting" on page 92 "System Troubleshooting Procedures" on page 102 Printed circuit assembly, generally referred to as either an upper PCA or lower PCA. Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 111 any questions.

  • Page 119: Speed Sensor Troubleshooting

    On treadmills, it is the console to base function interface and the motor con- troller unit (MCU). On self-powered units, it is the lower PCA console to base function inter- face. Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 112 any questions.
  • Page 120 If you have performed all of the above procedures and have been unable to correct the prob- lem, call Precor Customer Support. See Also Printed circuit assembly, generally referred to as either an upper PCA or lower PCA. Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 113 any questions.

  • Page 121: Running Belt Troubleshooting

    10 sec minimum workout. Creating personal input current benchmarks The Precor typical belt condition input current ratings are based on a loading weight of 220 lbs (100 kgs). A lighter weight exerciser produces less loading effects resulting in lower input current values for the same belt/deck condition.
  • Page 122 (4 to 6 amps on 240 VAC machines). A new belt/deck may read less current draw. Note that during foot plants, you could voltage in an alternating current circuit Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 115 any questions.
  • Page 123 See Also "System Troubleshooting Procedures" on page 102 Motor controller, motor controller unit, or motor controller module: used on treadmills, con- tains the LPCA and motor controller functionality. Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 116 any questions.

  • Page 124: Preventive Maintenance (Pm)

    Semi-annual scheduled maintenance tasks, see "PM Tasks and Schedule" below. Precor Customer PM Plans Precor also offers PM service plans for customer purchase, see Preventative Maintenance Plans. PM Tasks and Schedule Refer to the Cardio Equipment Quick Reference Maintenance Guide (download from Preco.-...
  • Page 125 8 Preventative Maintenance PM Tasks and Schedule Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 118 any questions.

  • Page 126: Running Belt And Deck Cleaning Procedure

    Stand firmly on both ends of the towel keeping your feet off the treadmill running Disconnect a device power cord plug or cable connector from the power receptacle or out- let. Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 119 any questions.
  • Page 127 8. Remove the towel from beneath the belt. 9. Turn the power switch to ON. 10. Verify operation and return to service. Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 120 any questions.

  • Page 128: System Wiring Diagram

    9 System Wiring Diagram System Wiring Diagram System Wire Diagram Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 121 any questions.

  • Page 129: Product Literature & Videos

        • Console Install & PM Guides Precor Connect servicer home page*. Connect Login Available Product information:     • Part Numbers     • Exploded View Diagrams Preventative Maintenance: Daily, Weekly, Monthly, and Quarterly scheduled main- tenance. Treadmill Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 122 any questions.

  • Page 130: Service Videos

    Lift Motor Calibration TRM400 Lift Motor Replacement LIft Motor Replacement * Always log in to your Precor connect servicer account. Guest login users do not have access to all features. Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 123...

  • Page 131: Parts

    The Parts List is used to obtain the Precor part number using the part bubble number. First use the machine Exploded View Diagram to identify a machine replacement part and the associated bubble number.
  • Page 132 Then go to the Parts Identification Table, locate the bubble number in the "BUBBLE #" column and the associated part number in the "PART #" column Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 125 any questions.
  • Page 133 11 Parts Precor Connect Partner's website Description Description Model Description Service Manual Link Serial Code Bubble Numbers Exploded View Link Part Numbers Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 126 any questions.

  • Page 134: Exploded View Diagrams And Parts List

    Exploded View Diagram and part number information. Exploded View Diagram: "Exploded View Diagram" on the next page Parts List: " Parts List" on page 134 Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 127 any questions.

  • Page 135: Exploded View Diagram

    11 Parts Exploded View Diagram Exploded View Diagram Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 128 any questions.
  • Page 136 11 Parts Exploded View Diagram Exploded View Diagram Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 129 any questions.
  • Page 137 11 Parts Exploded View Diagram Exploded View Diagram Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 130 any questions.
  • Page 138 11 Parts Exploded View Diagram Exploded View Diagram Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 131 any questions.
  • Page 139 11 Parts Exploded View Diagram Exploded View Diagram Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 132 any questions.
  • Page 140 11 Parts Exploded View Diagram Exploded View Diagram Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 133 any questions.

  • Page 141: Parts List

    SUPPORT, SIDERAIL TRIM, STEEL BRACK PPP000000035690101 BRIDGE, ROLLER, LEFT PPP000000035690102 BRIDGE, ROLLER, RIGHT PPP000000035693101 PIVOT, DECK MOUNT, 9.3X-07 PPP000000035695102 GUARD, BELT, BLACK PPP000000302880101 BRACKET, CONSOLE PPP00000HCTN050250 SCREW,HEX,GR 5,1/2-13X2-1/2,BLK SHA PPP00000KACN050019 LOCKNUT,HALF,1/2-13,ZN Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 134 any questions.
  • Page 142 WASHER,FLT,1/4X..500X.063,ZN (MECH PPP00000CARB031200 SHCS,5/16-18 X 2.00,STL,SILVER ZNCO PPP000000302860101 WELDMENT, CROSS TUBE, CONSOLE PPP000000302865101 WELDMENT, CROSS TUBE, HANDLE PPP000000302875024 ASSY, CABLE, HHHR GRIP, W/SHIELD,24 PPP00000TCNN016075 SCREW, BTHD, 8-32X.75,SS Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 135 any questions.
  • Page 143 WRENCH, ALLEN, 1/4 X 3.5" X 6.0" PPP00000CAMN031075 SCREW,SKHD,5/16-18X0.75,ZN (MECH PL PPP00000TCNN031075 SCREW,BTHD,5/16-18X.75,SS PPP0000WALCN031008 WASHER, 5/16 SPLIT LOCK, ZINC PPP000000010186101 WRENCH, ALLEN, 5/32 PPP000000303031111 KIT, LITERATURE, TRM 4XX, EN Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 136 any questions.

  • Page 144: Appendix A : Edition Information

    No part of this manual may be reproduced in any form or by any means (including electronic storage and retrieval or translation into a foreign language) without prior agreement and writ- ten consent from Precor Incorporated as governed by United States and international copy- right laws.

  • Page 145: Appendix B : Notices And Safety

    Any party contemplating the use of Precor product designs is hereby forewarned that Precor considers the unauthorized appro- priation of its proprietary rights to be a very serious matter. Precor will vigorously pursue all unauthorized appropriation of its proprietary rights.

  • Page 146: Safety Notices

    Service Safety Guidelines Prior to doing any machine service, review the Service Safety Guidelines, see "Service Safety Guidelines" on page 3. Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page iii any questions.

This manual is also suitable for:

Precision trm400-14Precision trm445-14Trm 445Trm 425

Table of Contents

Save PDF