Intellitronix DP1011 Installation Manual page 10

RETURN POLICY PROCEDURES
Return Policy Instructions
1. Download the Intellitronix Return/Repair Form and fill in the information on the form about the
product.
2. Place the product being returned in the original packaging that it came in and include a copy of
the completed Intellitronix Return/Repair Form.
3. All packages must be accompanied with an RMA Number.
Please call Technical Support at +1 440-359-7200 to receive an RMA Number.
4. Mail the product being returned with the completed Return/Repair Form and a copy of the
original sales invoice.
Request for Product Refund
1. All returns for a refund must have a completed Intellitronix Return/Repair Form included in the
package with the returned product.
2. If the return is for a product that is not defective a 20% restocking fee will be charged. The
product must be in the same pristine condition that it was sent to you.
3. Proof of purchase is required. Please include a copy of the original sales order with the returned
product.
4. All product must be returned undamaged and in working order in the original packaging
including plexiglass, sending units, mounting hardware, or you will be subject to additional
charges for product and accessories not returned.
5. All refunds will be reviewed by the Accounting Office.
10 – DP1011 Intellitronix
(rev.02/27/20)
www.intellitronix.com