Connex Mobile Application Commands - Norstar - MCK EXTender PBXgateway System Administrator Manual

ConneX Mobile Application Commands - Norstar

When using a Norstar digital set, select feature 808 to invoke "Long Tones" after logging into the IVR.
This will enable the phone to see all other subsequent phone commands.
The following table lists the ConneX application commands and corresponding actions:
Action
Off Hook (get KSU dialtone)
Note: This accesses the first unlit button.
If not a line key, user must press **key.
Hook Flash (to answer another call or
switch between calls). A short tone will
indicate another incoming call
Access a specific feature/line key. These
are pre-programmed for the user's
extension on the PBX
Put call on Hold
Hang Up/Release Call
Set up a conference call
Transfer a call
Enable/Disable ConneX application
Access Interactive Voice Response (IVR)
2
System
Check Voicemail Status
Do Not Disturb (DND)
1
You control when incoming calls are directed to your mobile phone depending on your needs.
2
You can use the IVR system to setup password and dialback number or test dialback number if mode is
set to Roaming.
PBXgateway System Administrator's Guide
Commands
Call the KSU → Press * * * → wait for dialtone
Press * * * to answer second call → press *** again to return
to first call
Press * * key to access the feature. Use 1 for a, 2 for b, 3 for
c, etc ... use 0 for j
Press # # H → follow prompts to take call off hold.
Press # # O → caller is released
Press # # C → hear dialtone → Press * * key number for
next line→ hear dialtone → dial DN of attendee → press # #
C to add attendee.
Press # # T → hear dialtone → dial extension → press # # O
again to transfer call
1 Call the KSU → Press # # 0 (zero) → follow prompts
Press # # # → follow prompts
Press # # 1→ follow prompts
Press # # 9 when on an active call to enable DND (Do Not
Disturb). If not on an active call use the DND softkey.
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