Brother FAX-2800 Owner's Manual page 192

DIFFICULTY
Dialing does not work.
The FAX/MFC does not
answer when called.
There is no dial tone on
the handset.
Transmitting quality is
poor.
Transmission
Verification Report
prints "Results:NG".
The receiving party says
the picture is not clear.
The receiving party says
vertical streaks appear
on the faxes they
receive.
20 - 8
T R O U B L E S H O O T I N G A N D R O U T I N E M A I N T E N A N C E
SUGGESTIONS
Phone Line or Connections
Check for a dial tone. Change
setting (See
Setting Tone/Pulse Dialing Mode (For
, page 4-7). Check all line cord
Canada Only)
connections, and make sure the curled handset cord
is not in the EXT jack. Check power cord
connection. Send a manual fax by pressing
Hook—OR—by lifting the handset, and dialing
the number. Wait to hear the fax receiving tones
before pressing Fax Start.
Make sure the FAX/MFC is in the correct receiving
mode for your setup (either FAX,
TAD). Check for dial tone. If possible, call your
FAX/MFC to hear it answer. If there is still no
answer, check the telephone line cord connection.
Connect a standard telephone handset to the FAX/
MFC telephone jack. If there is no ringing when
you call your FAX/MFC, call your Telephone
Company to check the line.
Press Hook—OR—Lift the handset. If you hear
no dial tone, check telephone line cord connections
at the FAX/MFC and wall jack. Check that the
handset curled cord is connected to the FAX/
MFC's handset jack. Test the jack with another
single line telephone. If no dial tone on the wall
outlet, call your telephone company.
Sending Faxes
Try changing your resolution to
SUPERFINE (See
a copy to verify the FAX/MFC's scanner operation.
There is probably temporary noise or static on the
phone line. Try sending the fax again. If the
problem continues, call the Telephone Company to
check your phone line.
Sometimes the resolution mode you chose when you
sent your fax was not appropriate. Send the fax again,
but try using the
your FAX/MFC's scanner may be dirty, so try
cleaning it. (See page 20-16)
Your FAX/MFC's scanner may be dirty or the
receiving party's print head may be dirty. Clean your
scanner (see page 20-16), and then make a copy to
check if the problem was caused by your machine.
TONE/PULSE
FAX/TEL
FINE
, page 6-5). Make
Fax Resolution
FINE or SUPERFINE
or
or
mode. Also,