Troubleshooting And Routine Maintenance; Troubleshooting; Error Messages - Brother FAX-2800 Owner's Manual

Troubleshooting and
20
20
Routine Maintenance

Troubleshooting

For technical and operational assistance, you must call the country where you
purchased the printer. Calls must be made from within that country.

Error Messages

You may occasionally encounter a difficulty with your FAX/MFC or telephone
line. If this happens, your FAX/MFC often identifies the problem and displays
an error message. The list below explains the most common error messages.
You can correct most problems yourself. If you need additional help, call the
Brother fax-back system at
In USA:
ERROR MESSAGE
CHANGE DRUM
SOON
CHECK PAPER
CHECK PAPER
SIZE
COMM. ERROR
CONNECTION
FAIL
T R O U B L E S H O O T I N G A N D R O U T I N E M A I N T E N A N C E
IMPORTANT
1-800-521-2846
CAUSE
The drum unit is near the
end of its life.
The FAX/MFC is out of
paper or paper is not
properly loaded in the
multi-purpose sheet feeder.
Your Paper Size setting
may not be set correctly
for the paper you are
using (see pages 4-1).
A poor quality phone
line caused
communications error.
You tried to poll a fax
machine that is not in
Polled Waiting mode.
ACTION
Use the drum unit until
you have a print quality
problem, then replace the
drum unit with a new one.
Refill the paper or
remove the paper and
load it again and then
press Fax Start.
Change either paper in
multipurpose sheet feeder
or change paper size
setting, and then press
Fax Start.
Try the call again.
Verify the other party's
polling setup.
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