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What to do if... (Troubleshooting)
What to do if... (Troubleshooting)
1-1.What to do if... (Troubleshooting)
If you have a problem, check
the following before contacting
your Toyota dealer.
The doors cannot be locked,
unlocked, opened or closed
You lose your keys
If you lose your keys or mechani-
cal keys, new genuine keys or
mechanical keys can be made
by your Toyota dealer. (P.727)
If you lose your electronic keys,
the risk of vehicle theft increases
significantly. Contact your
Toyota dealer immediately.
(P.727)
The doors cannot be locked
or unlocked
Is the key battery weak or
depleted? (P.679)
Is the engine switch in ON?
When locking the doors, turn the
engine switch off. (P.259)
Is the electronic key left inside
the vehicle?
When locking the doors, make
sure that you have the electronic
key on your person.
The function may not operate
properly due to the condition of
the radio wave. (P.192)
The rear door cannot be
opened
Is the child-protector lock set?
The rear door cannot be opened
from inside the vehicle when the
lock is set. Open the rear door
from outside and then unlock the
child-protector lock. (P.172)
The engine does not start
Did you press the engine switch
while firmly depressing the brake
pedal? (P.256)
Is the shift lever in P? (P.256)
Is the electronic key anywhere
detectable inside the vehicle?
(P.191)
Is the steering wheel unlocked?
(P.257)
Is the electronic key battery
weak or depleted?
In this case, the engine can be
started in a temporary way.
(P.728)
Is the battery discharged?
(P.729)
Vehicles with fingerprint authen-
tication system: Have fingerprint
authentication been done suc-
cessfully?