What To Do If - Toyota RAV4 PHEV 2023 Owner's Manual

612 What to do if... (Troubleshooting)
What to do if... (Troubleshooting)
1-1.What to do if... (Troubleshooting)
If you have a problem, check
the following before contacting
any authorized Toyota retailer
or Toyota authorized repairer,
or any reliable repairer.
The doors cannot be locked,
unlocked, opened or closed
You lose your keys
 If you lose your mechanical keys,
new genuine mechanical keys
can be made by any authorized
Toyota retailer or Toyota autho-
rized repairer, or any reliable
repairer. (P.570)
 If you lose your electronic keys,
the risk of vehicle theft increases
significantly. Contact any autho-
rized Toyota retailer or Toyota
authorized repairer, or any reli-
able repairer immediately.
(P.570)
The doors cannot be locked
or unlocked
 Is the key battery weak or
depleted? (P.511)
 Is the power switch in ON?
When locking the doors, turn the
power switch off. (P.313)
 Is the electronic key left inside
the vehicle?
When locking the doors, make
sure that you have the electronic
key on your person.
 The function may not operate
properly due to the condition of
the radio wave. (P.254)
The rear door cannot be
opened
 Is the child-protector lock set?
The rear door cannot be opened
from inside the vehicle when the
lock is set. Open the rear door
from outside and then unlock the
child-protector lock. (P.239)
If you think something is
wrong
The hybrid system does not
start
 Did you press the power switch
while firmly depressing the brake
pedal? (P.310)
 Is the shift lever in P? (P.310)
 Is the electronic key anywhere
detectable inside the vehicle?
(P.253)
 Vehicles with steering lock func-
tion: Is the steering wheel
unlocked? (P.311)
 Is the electronic key battery
weak or depleted?
In this case, the hybrid system
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