AT&T MERLIN II Manual page 9

MERLIN II Attendant Planning Form D
You can use the standard announcement format provided by filling in the blanks as necessary, or you can
write your own message for each announcement you plan to use. Use the programming instructions on the
back of this form to record your announcements.
DAY ANNOUNCEMENT greets any calls answered by the MERLIN II Attendant when in Day mode and
instructs the caller to dial a number to contact a particular department or dial zero for the operator.
"Thank you for calling
If you are calling from a Touch-Tone phone and know the
you are calling, you may dial it any time during this message.
For
please dial 1.
For
please dial 2.
For
please dial 3.
For
please dial 4.
For
please dial 5.
Or stay on the line for further assistance. "
Your message if different:
NIGHT ANNOUNCEMENT greets callers after normal business hours and when the business is closed
(Night mode).
"Thank you for calling
Our normal business hours are
calling from a Touch-Tone phone and know the
calling, you may try to reach your party directly, or stay on the line to leave a message. "
Your message if different:
TRANSFER FAIL ANNOUNCEMENT informs the caller that the call cannot be completed.
The person you are calling is unavailable at this time. To leave a message, dial
line for further assistance. "
Your message if different:
Announcement Recordings
a.m. to
-digit extension number of the person you are
-digit extension number of the person
p.m. Monday through Friday. If you are
MERLIN II Attendant Planning Form D 1
.
,
,
,
,
,
.
, or stay on the