If you are giving callers the option to dial individual extension numbers as well as route numbers, you must
specify the maximum number of digits in your extension number, the type of transfer to be used when an
extension is dialed, and the range of extension numbers used in your dial plan.
Program
Code
2904
Extension Delay
Number of rings allowed for an extension to answer before the
call is transferred. (See "Extension Transfer.")
Extension Digits
2916
The maximum number of digits in an extension.
Extension Transfer
2918
Indicates how extension number calls are transferred. If blind
transfer (2) is selected, when an extension dialed is busy or does
not answer, the call is transferred to the receptionist. If
supervised transfer (1) is selected, when an extension dialed is
busy or does not answer, the caller hears the Transfer Fail
announcement.
Lowest Extension
9709
Indicates the range of extension numbers available in your
system. Use this command to identify the lowest valid extension
number.
Highest Extension
9710
Indicates the range of extension numbers available in your
system. Use this command to identify the highest valid extension
number.
1 Enter authorized caller mode.
you are programming from a multiline Touch-Tone phone connected to the MERLIN II system
NOTE:
If
control unit, you must enter an additional pound ( # ) sign each time a pound ( # ) sign appears in
a programming command.
2 Dial * followed immediately by your authorized caller number and #.
The two-beep confirmation tone sounds.
3 Dial * followed by "Program Code" of the option to be changed.
2901 = Day Answer Delay
2902 = Night Answer Delay
2903 = Dialing Delay
2904 = Extension Delay
4 Dial the number you have entered under "Current Setting".
5 D i a l # .
The
two-beep confirmation tone sounds.
Dial # again if you selected "Program Code" 9709 or 9710.
NOTE:
6 Continue programming or exit authorized caller mode by calling *#.
7 To disconnect, dial #.
2 MERLIN II Attendant Planning Form H
Extensions
Option/
Description
How to Program:
2916 = Extension Digits
2918 = Extension Transfer
=
Lowest Extension
9 7 0 9
9710 = Highest Extension
Possible
Default
Settings
Setting
2 – 6
4
2 – 4
3
1 – 2
1
—
—
—
I
I
Current
Setting
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