Troubleshooting; List Of Error Messages; Uninstalling The Controller - GRAPHTEC OPS675 User Manual

11. Troubleshooting

List of Error Messages

The following list describes error messages that may appear in the controller and actions to be taken.
If a problem cannot be solved, contact "Customer Service Contact".
Error message
"Communication with Make sure that the cable is
the plotter could not be connected properly.
established. Please confi rm Make sure that the plotter is
that the plotter is connected powered on.
correctly and that it has been
turned on."
"Cannot communicate with the Turn off the plotter's power
plotter. Turn off the plotter's switch, and then turn it on
power switch, and then turn it again.
on again."
"GITKPRNP.DLL could not Reboot you computer.
be found, and so the Cutting If the problem still exists,
Plotter Controller for FC8000 uninstall and then re-install
could not be started. Please the controller.
reboot your computer or re-
install the Cutting Plotter
Controller for FC8000."
"The GITKPRNP.DLL functions Reboot you computer.
could not be found, and so the If the problem still exists,
Cutting Plotter Controller for uninstall and then re-install
FC8000 could not be started. the controller.
Please reboot your computer
or re-install the Cutting Plotter
Controller for FC8000."
"Registration mark reading Check the settings in
has failed. Confi rm that the [Registration Marks]. Make
Mark Distance set is correct. sure that the media is loaded
Confi rm that the Mark Type properly.
set is correct."
"Did not read the registration Read the registration marks
marks. The print and cut before cutting when you cut
positions may not line up. Cut printed material.
anyway?" If you are not using
registration marks, set
[Registration Marks] to off.
Action Reference
Setup Manual
Chapter 1 "Assembling and
Connection" and Chapter 2
"Preparing to Cut" in User's
Manual
Chapter 2 "Preparing to Cut"
in User's Manual
"Uninstalling the Controller" on
page 33
Setup Manual
"Uninstalling the Controller" on
page 33
Setup Manual
7. ARMS Setting [ARMS] (page
24)
Chapter 2 "Preparing to Cut"
in User's Manual
7. ARMS Setting [ARMS] (page
24)
Chapter 5 "ARMS (Advanced
Registration Mark Sensing
System)" in User's Manual

Uninstalling the Controller

Try to reboot your computer when the controller does not work properly.
If it the problem persists, uninstall it by following the procedure below and re-install it properly.
For more information on how to install the controller, see "Setup Manual".
1. Stop the controller if it is running.
2. From the Start menu, open the Control Panel.
3. Click [Program].
(If you use the Classic view to see the Control Panel on Windows Vista/7 or if you use Windows XP,
skip this step.)
4. Click [Programs and Features] (on Windows XP, [Add or Remove Programs]).
5. Select [Cutting Plotter Controller for FC8000] and click [Uninstall] (on Windows XP, [Remove]).
6. Complete the uninstall by following the instructions on the screen.
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