Alert Troubleshooting - ResMed Lumis HFT User Manual

Problem/possible cause
My humidifier is leaking
Humidifier may not be assembled correctly.
Humidifier may be damaged or cracked.
My therapy data has not been sent to my care provider
Power may not be connected.
Wireless coverage may be poor.
The No wireless connection icon
top right of the screen. no wireless network available.
Device may be in Airplane Mode.
Data transfer is not enabled for your device.
My screen and buttons are flashing but there is no alarm sound or message
Software upgrade is in progress.
Air tubing may not be connected.
Displays message: Read only card, please remove, unlock and re-insert SD card
SD card switch may be in the lock (read-only) position.

Alert troubleshooting

Problem/possible cause
Displays message: Therapy will not run without a humidifier tub or heated tube
End cap is installed in place of humidifier.
Humidifier may not be inserted properly.
Non-heated air tubing attached.
Displays message: Humidifier tub empty. Therapy has stopped
Humidifier tub is empty.
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Solution
Check for damage and reassemble the humidifier correctly.
Contact your care provider for a replacement.
Connect the power supply and make sure the plug is fully
inserted.
Make sure that the device is placed where there is coverage
(ie, on your bedside table, not in a drawer or on the floor).
The Wireless signal strength icon
coverage when all bars are displayed, and poor coverage
when fewer bars are displayed.
Make sure that the device is placed where there is coverage
is displayed on the
(ie, on your bedside table, not in a drawer or on the floor).
If instructed to do so, send the SD card to your care provider.
The SD card also contains your therapy data.
Turn off Airplane Mode.
Talk to your care provider about your settings.
Software upgrade takes approximately 10 minutes to
complete.
Check the air tubing is connected to the device.
Move the switch on the SD Card from the lock position
the unlock position
Solution
Remove the end cap and attach the humidifier.
Make sure the humidifier is correctly inserted.
Attach the ClimateLineAir heated air tubing.
Refill the humidifier to resume therapy.
indicates good
and then re-insert it.
to