General Troubleshooting - ResMed Lumis HFT User Manual

For more information on the SD card refer to the SD card protective folder provided with your
device.
Note: The SD card should not be used for any other purpose.
Travelling
You can take your Lumis HFT device with you wherever you go. Just keep the following in mind:
• Use the travel bag provided to prevent damage to the device.
Empty the humidifier before packing it in the travel bag.
•
• Make sure you have the appropriate power cord for the region you are travelling to. For
information on purchasing, contact your care provider.
CAUTION
Do not use the device on a plane or in a car due to the risk of inhalation of water.
Troubleshooting
If you have any problems, have a look at the following troubleshooting topics. If you are not able to
fix the problem, contact your care provider or ResMed. Do not try to open the device.

General troubleshooting

Problem/possible cause
I am getting a dry or blocked nose
Humidity level may be set too low.
I am getting droplets of water in the nasal cannula and air tubing
Humidity level may be set too high.
Tubing wrap not in use.
Air flow in my nose seems too high (it feels like I am getting too much air)
Flow may be set too high.
Air flow in my nose seems too low (it feels like I am not getting enough air)
Flow may be set too low.
My screen is black
Backlight on the screen may have turned off. It turns off
automatically after a short period of time.
Power may not be connected.
I have stopped therapy, but the device is still blowing air
Device is drying circuit and nasal cannula.
Solution
Adjust the Humidity Level.
Adjust the Humidity Level.
Fit tubing wrap.
See the tubing wrap user guide for fitting instructions.
Talk to your care provider about your settings.
Talk to your care provider about your settings.
Press Home or the dial to turn it back on.
Connect the power supply and make sure the plug is fully
inserted.
Device blows a small amount of air in order to dry the air
tubing and nasal cannula. It will stop automatically after 90
minutes.
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