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•
eye irritation
•
skin rashes.
Troubleshooting
If there is a problem, try the following suggestions. If the problem cannot be solved, contact your
equipment supplier or ResMed. Do not attempt to open the device enclosure.
Problem/Possible cause
No display
Power is not connected.
The DC plug is partially inserted
into the back of the device or
inserted too slowly.
Insufficient air delivered from the device
Ramp time is in use.
Air filter is dirty.
Air tubing is not connected
properly.
Air tubing is blocked, pinched or
punctured.
Mask and headgear are not
positioned correctly.
Incorrect air tubing selected.
Non-vented mask is used.
Mask vents might be blocked.
EPAP may be set too low.
2
Solution
Ensure the power cord is connected and the power outlet (if
available) is on.
Fully insert the DC plug.
Wait for air pressure to build up or change ramp time.
Replace air filter.
Check air tubing.
Unblock or free the air tubing. Check the air tubing for punctures.
Adjust position of mask and headgear.
If you are using the SlimLine, Standard or 3 m air tubing ensure
that you have the correct air tubing selected via the menu.
Only use a vented mask.
Check if you have sufficient venting. Unblock mask vents if
necessary.
Talk to your clinician about your settings.
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