Troubleshooting - BenQ DC 1500 User Manual

BenQ DC 1500 User's Manual
7. T
ROUBLESHOOTING
1. The camera can not take a picture after the capture but-
ton is pressed.
Please check whether the busy indicator is blinking. If it's blinking, it means that the
flash is still under charging. During this time the camera is busy and cannot take
pictures. Wait until the indicator becomes OFF.
2. I have connected the camera to the computer, but the
DC 1500 does not appear as a new drive under my
operating system.
Make sure that there is enough power in DC 1500. Check if the camera power is
turned on. If not, turn it on and then connect the camera to the computer again.
Please make sure that the driver has been installed if your operating system is Win
98.
3. In Windows 2000, when I unplug the DC 1500 from my
computer while the USB mass-storage is active, the
computer freezes.
You should double click the USB mass storage icon on Windows 2000 system tray
to move DC 1500 from the computer OS first, then unplug the DC 1500.
4. The photos I captured have strange flare on them.
Usually this is caused by the dirty of the lens or maybe there are finger prints on the
lens glass of the Digital Camera 1500. Check the lens glass or the lens of the Digital
Camera 1500. If it is not clean or there are some finger prints on it, please clean the
lens cover glass and try not to leave finger prints on it. Leaving finger prints on the
lens cover glass may cause the abnormality of your photos.
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