Getting Technical Assistance; Additional Information - Viavi OneExpert DSL User Manual

Problem
Cannot connect the OneExpert to the
WiFi Advisor
The WiFi Advisor is unresponsive
(locked-up)

Getting Technical Assistance

If you require technical assistance, call 1-844-GO-VIAVI / 1.844.468.4284.
For the latest TAC information, visit
http://www.viavisolutions.com/en/services-and-support/support/technical-assistance

Additional Information

For more detailed information, contact us at
additional documents.
OneExpert Quick Start Guide
May 2020
Resolution
Check that Bluetooth is ON (enabled) on the WiFi
Advisor.
Make sure that the WiFi Advisor and OneExpert
DSL are within reasonable Bluetooth range of
each other (ideally 0 to 20 feet).
Press and hold the power button for 5 seconds.
CATVsupport@viavisolutions.com
OneExpert DSL User's Guide
22052280, Rev. 016
Chapter 14 Appendix
for these
281