Chapter 7: Error Codes - ATTO Technology FibreBridge 2100R Software Manual

Atto technology fibrebridge 2100r bridges: software guide
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ATTO Technology, Inc.

Chapter 7: Error Codes

The following is a list of Error Codes that may be present with the ATTO FibreBridge 2200R/D, 3100R
and 3200R.
Throughout the following description, references are made to the ATTO FibreBridge Services port, either
RS232 or Ethernet/telnet. Models of the ATTO FibreBridge support varying levels of such support:
1. RS232 output at power-up;
2. ATTO FibreBridge Services commands/menus over RS232;
3. ATTO FibreBridge Services commands/menus over telnet.
The ATTO FibreBridge Ready LED indicates normal operation or the occurrence of various ATTO
FibreBridge detected errors. In normal operation, the Ready LED remains constantly lighted. In the case
of the ATTO FibreBridge Services Identify Bridge command, or an ATTO FibreBridge-detected error, the
Ready LED displays a blink code pattern, consisting of a series of blinks, a 1-second pause, and a
second series of blinks. At the end of this second series of blinks, the ATTO FibreBridge pauses for 4
seconds, and displays the blink sequence again.
The Identify the ATTO FibreBridge blink pattern (m, n) is intended to help physically identify a specific
ATTO FibreBridge from among a pool.
In case of error, the first blink count indicates the ATTO FibreBridge component encountering the
problem, and the second blink count indicates the specific error occurring. In general, any blink code
requires notification of ATTO for resolution or for instructions. The following first blink code values
indicate an ATTO FibreBridge situation as indicated. When you call ATTO to report an error code, please
provide both blink codes.
1, 2, 3 indicate a processor or memory problem
4
indicates a Fibre Channel interface problem
5, 6
indicate a SCSI port problem (5 = SCSI port 1, 6 = SCSI port 2)
7
indicates a problem with the connection to the Fibre Channel
8
indicates a general internal processing problem
9
indicates a SCSI Enclosure Services problem.
Blink codes are saved internal to the ATTO FibreBridge, and additional information may be available
upon a power cycle of the bridge. The last error code is displayed to the RS232 port at power up, and
can be retrieved via RS232 or telnet via the Error Log command.
The only user action to resolve any blink code situation is to power cycle the ATTO FibreBridge. This
may clear the situation causing the blink code. All blink codes should be reported to ATTO Technology,
Inc.
Although blink codes are present on the 2100R, Ethernet and RS-232 ports are not available. Therefore the user can not retrieve
error code. Contact ATTO Technology at (716) 691-1999 for more information on retrieving error code for the ATTO FibreBridge
2100R.
ATTO Technology, Inc.
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ATTO FibreBridge Software Manual

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