Troubleshooting
If the equipment does not seem to be working properly, the user should first try to inspect and adjust it himself.
* If the user is unable to inspect the equipment himself or if the equipment fails to work properly after being adjusted or after
parts are replaced, contact your local dealer or J. MORITA OFFICE.
* The inside parts of the equipment are charged with high voltage. Do not attempt to perform maintenance or adjustment that is
not described in the troubleshooting table.
* If an accident occurs, the equipment must not be used until repairs have been completed by a qualified and trained technician
provided by the manufacturer.
Problem
No power when power
switch is turned on.
Cannot expose X-ray
even if emission key/
emission button is
pushed.
Beep sounds and
setting value of
exposure time will be
set 2.0 sec. or 0.01 sec.
Pole goes down by
itself.
⹅ Error Numbers
* Check the list below if an error number appears in the display on the control panel.
If other error No. is shown, turned the unit off, wait 1 minute, and then turn it on again
* Contact your local dealer or J. MORITA OFFICE if the apparatus does not work normally even after performing the steps
recommended below.
Error No.
E00
Emission key/ emission button is
released before the exposure end
E05
Abnormal Head Temperature
E09
Inverter overheated.
Operation 2018-10-22
Check Points
• No power supply
• Ready Indicator on the Control Panel is
flashing.
• Turn off the power supply. After all LEDs on the control panel are turned off, turn on the power
supply. (Abnormality of software or breakdown of control panel's board.)
• Take out the screw in the back of the support column and
then remove the spacer. Replace the screw and use the
unit without the spacer.
(Do not use the unit this was too long; it could be damaged.
Have it repaired as soon as possible.)
Possible Cause
• Check the breaker on the distribution panel.
• Downtime until next emission operation.
Wait until Ready Indicator lights up.
To clear the message, press any key on the control panel (except
the Emission key).
Hold the emission key/ emission button down until the exposure
is completed.
The internal temperature of the head is out of the range.
If the head overheats due to repeated use, turn the unit off and
wait for it to cool down.
If the ambient temperature is low, heat the room and wait for the
unit to warm up.
Operating Ambient Temperature: +10°C to +40°C
It is the overheating of the inverter due to repeated use. Turn the
unit off and wait for it to cool down.
Response
Spacer
Back of the Support Column
Remedy
Screw
27
Need help?
Do you have a question about the Veraview iX and is the answer not in the manual?