Xerox B215 User Manual page 60

Maintenance Assistant Settings
Maintenance Assistant provides options for troubleshooting your printer. You can send detailed
diagnostic information to Xerox
usage information to your computer in .csv format.
1. In Xerox CentreWare
®
2. Click Maintenance Assistant.
3. Click one of the following:
• Send Diagnostic Information to Xerox
• Start an Online Troubleshooting Session at
• Download File to Your Computer: Right-click and download the UsageLog.csv file to your
computer.
Configuring Alert Notifications
There are several ways to set the printer to send out notifications when alerts occur. Possible alert types
include low supply status, paper supply status, and paper jams.
1. In Xerox CentreWare
®
2. Click Alert Notification.
For Alert Preferences, enable options as needed.
3.
4. For Alert Recipient Email Address, enter the recipient email addresses.
For Toner Cartridge Reorder Notification, enter the percentage of toner life remaining that
5.
triggers a reorder alert.
6. To display the reorder message on the control panel, select Display Low Toner Reorder Message.
For Drum Cartridge Reorder Notification, enter the percentage of life remaining that triggers an
7.
alert.
8. To display the status on the control panel, select Drum Cartridge Status.
Click Apply.
9.
Monitoring Alerts
The Active Alerts page displays printer information, such as printer name and location, as well as a list
of any current alerts. You can view alert information, such as the status code, description of the issue,
and the suggested skill level required to resolve the problem.
To view alerts:
1. In Xerox CentreWare
®
2. To update the page, click Refresh.
, start online troubleshooting sessions with Xerox
®
Internet Services, click Status
®
Internet Services, click Properties
®
Internet Services, click Status
®
SMart eSolutions.

www.xerox.com/office/B215support
General Setup.

Alerts.

Xerox B215 Multifunction Printer
®
General Setup
, and download
®
60
User Guide