Xerox B215 User Manual page 214

Printer Fails to Power On
Probable Causes
The power switch is not switched on.
The power cord is not plugged into the
outlet correctly.
The printer requires a full reset.
Something is wrong with the outlet
connected to the printer.
The printer is connected to an outlet
with a voltage or frequency that does
not match the printer specifications.
Printer Resets or Powers Off Frequently
Probable Causes
The power cord is not plugged into the
outlet correctly.
A system error occurred.
The printer is connected to an un
interruptible power supply.
The printer is connected to a power strip
shared with other high-power devices.
Document Prints from the Wrong Tray
Probable Causes
An application and print driver have
conflicting tray selections.
Solutions
At the printer control panel, press the Power On/Off button. For
details, refer to Powering On the
Power off the printer, confirm that the power cord is plugged in
correctly to the printer and the outlet, then power on the printer.
Power off the printer, then unplug the power cord and wait 30
seconds. Plug the power cord into the outlet securely, then press
the Power On/Off button.
• Plug another electrical appliance into the outlet and check if it
operates properly.
• Try a different outlet.
Use a power source with the specifications listed in
Specifications.
Solutions
Power off the printer, confirm that the power cord is plugged in
correctly to the printer and the outlet, then power on the printer.
Power off the printer, then power on again. If the error persists,
contact a service representative.
Power off the printer, then connect the power cord to a suitable
outlet.
Plug the printer directly into the outlet or into a power strip that is
not shared with other high-power devices.
Solutions
1. In the print driver, ensure that you have selected the correct
tray.
2. Access the application from which you are printing, then go
to the page setup or printer settings.
3. Set the paper source to match the tray selected in the print
driver, or set the paper source to Auto Select.
General Troubleshooting
Printer.
Xerox B215 Multifunction Printer
®
User Guide
Electrical
214