Xerox B215 User Manual page 233

Common Linux Problems
Symptoms
The printer does not print.
The printer does not print whole pages,
and output is printed on half the page.
Cannot scan via Gimp Front-end.
Solutions
• Check if the print driver is installed on your system.
• Make sure that your printer is displayed in the Printers list. If
not, open the Add new printer wizard to set up your printer.
• Check if the printer is started. Open the Printers configuration
window and select your printer from the printer list. Look at the
description in the Selected printer pane. If its status contains
Stopped, press the Start button. Normal operation of the
printer should be restored. The "stopped" status might be
activated if problems in printing occurred. For instance, this
could be an attempt to print a document when the port is
being used by a scanning application.
• Ensure the port is not busy. Since functional components of the
printer (printer and scanner) share the same I/O interface
(port), simultaneous access of different "consumer"
applications to the same port is possible. To avoid possible
conflicts, only one of them at a time is allowed to gain control
over the printer. The other "consumer" will encounter a "device
busy" response. You should open the Ports Configuration
window and select the port assigned to your printer. In the
Selected port pane you can see if the port is occupied by some
other application. If this is the case, you should either wait for
completion of the current job or press the Release port button.
• Check if your application has a special print option such as
"-oraw". If "-oraw" is specified in the command line parameter,
then remove it to print properly. For Gimp front-end, select the
"print" -> "Setup printer" and edit command line parameters in
the command item.
It is a known problem that occurs on version 8.51 or earlier of
Ghostscript, 64-bit Linux OS.The problem is solved in AFPL
Ghostscript v. 8.52 or above. Download the latest version of AFPL
Ghostscript from http://sourceforge.net/projects/ghostscript/ and
install it to solve this problem.
• Check if the Gimp Front-end has Xsane: Device dialog. on the
Acquire menu. If not, you should install the Xsane plug-in for
Gimp on the your computer. You can find the Xsane plug-in
package for Gimp on the Linux distribution CD or the Gimp
home page. For detailed information, refer to the 'Help for
Linux' distribution CD or the Gimp Front-end application.
• If you wish to use another kind of scan application, refer to the
application's Help files.
Xerox B215 Multifunction Printer
®
User Guide
Printing Problems
233