Xerox B215 User Manual page 239

Symptoms
Curl or wave
Wrinkles or creases
Back of printouts are
dirty
Solid Black pages
Loose toner
Solutions
• Ensure that the paper is loaded properly.
• Check the paper type and quality. Both high temperature and humidity can
cause paper curl. For details, refer to
• Turn the stack of paper over in the tray. Also try rotating the paper 180 degrees
in the tray.
• Change the printer option and try again. Go to Printing Preferences, click Paper
tab, and set type to Light weight.
• If job is simplex, leave the rear cover open. Prints will be delivered face up.
Note: The rear cover output can only be used for simplex jobs one sheet at a time.
Do not leave rear cover open for duplex jobs.
• Ensure that the paper is loaded properly.
• Check the paper type and quality. For details, refer to
• Turn the stack of paper over in the tray. Also try rotating the paper 180 degrees
in the tray.
Check for leaking toner. Clean the inside of the printer, refer to
• The toner cartridge may not be installed properly. Remove the cartridge and
reinsert it.
• The toner cartridge may be defective. Remove the toner cartridge and install a
new one.
• The printer may require repair. Contact a service representative.
• Clean the inside of the printer.
• Check the paper type and quality. For details, refer to
• Remove the toner cartridge and install a new one, refer to
Cartridge.
• The printer may require repair. Contact a service representative.
Print-Quality Problems
Supported Paper.
Supported
Cleaning the
Supported
Replacing the Toner
Xerox B215 Multifunction Printer
®
Paper.
Printer.
Paper.
239
User Guide