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Version 2.0 January 2022 702P08777 ® Xerox B225/B235 Multifunction Printer Service Manual...
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Other company trademarks are also acknowledged. NOTICE While every care has been taken in the preparation of this manual, no liability will be accepted by Xerox arising out of any inaccuracies or omissions. All service documentation is supplied to Xerox external customers for informational purposes only. Xerox service documentation is intended for use by certified, product trained service personnel only.
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Précautions De Dépannage....................34 Precauciones Durante La Solución De Problemas.............. 35 Vorsichtsmaßnahmen Bei Der Fehlerbehebung ..............35 Precauzioni per gli interventi di riparazione ..............36 Troubleshooting Overview ...................... 38 Performing The Initial Troubleshooting Check ..............38 Xerox B225/B235 Multifunction Printer ® Service Manual...
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206 Paper Jams ......................137 232 Paper Jams ......................146 User Attendance Messages ....................152 Non-Xerox Supply ......................152 Metered Supply Installed in Printer Configured For Sold ..........153 8–12 User Attendance Messages ................... 155 31–33 User Attendance Messages ................. 158 34–42 User Attendance Messages .................
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ADF Cover Open Service Check..................236 5 Service Menus........................239 Understanding The Printer Control Panel................240 Using the Xerox B225 Printer Control Panel..............240 Using the Xerox B235 Printer Control Panel..............241 Understanding the Status of the Power Button and Indicator Light........ 242 Diagnostics Menu ........................
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Rear Removals ........................311 Rear Door Removal ......................311 Duplex Unit Removal ..................... 311 Bottom Rear Door Removal.................... 312 Redrive Removal ......................312 Fuser Removal ....................... 313 Fuser Exit Flag Removal ....................315 Xerox B225/B235 Multifunction Printer ® Service Manual...
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Flatbed Scanner Drive ....................394 ADF Paper Path......................395 ADF Paper Path Sensors ....................396 12 Part Number Index ......................397 13 Part Name Index....................... 399 14 Wiring Diagram ......................... 401 Wiring Diagram (B225)......................402 Xerox B225/B235 Multifunction Printer ® Service Manual...
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Notices, Conventions, and Safety Information Xerox B225/B235 Multifunction Printer ® Service Manual...
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El conjunto de cabezal de impresión de la impresora no se puede reparar y contiene un láser con las siguientes especificaciones: Class: IIIb (3b) AlGaAs Nominal output power (milliwatts): 15 Wavelength (nanometers): 775–800 Xerox B225/B235 Multifunction Printer ® Service Manual...
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I durante le normali operazioni di stampa, manutenzione o assistenza. La stampante è dotata di un gruppo testina di stampa non riparabile che contiene un laser con le seguenti specifiche: Classe: IIIb (3b) AlGaAs Potenza di uscita nominale (milliwatt): 15 Lunghezza d'onda (nanometri): 775-800 Xerox B225/B235 Multifunction Printer ® Service Manual...
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C C o o n n v v e e n n c c i i o o n n e e s s Nota: Las notas señalan información que puede serle útil. Aviso: Las advertencias indican algo que podría dañar el software o el hardware del producto. Xerox B225/B235 Multifunction Printer ® Service Manual...
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Nota: Una nota identifica informazioni che potrebbero essere di aiuto. Avvertenza: Un messaggio di avvertenza segnala qualcosa che potrebbe danneggiare l'hardware o il software del prodotto. ATTENZIONE: Un messaggio di attenzione segnala una situazione potenzialmente pericolosa che potrebbe causare lesioni all'utente. Xerox B225/B235 Multifunction Printer ® Service Manual...
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Indica il pericolo di essere schiacciati. ATTENZIONE – PERICOLO DI SCHIACCIAMENTO: Indica il rischio di intrappolamento tra parti in movimento. ATTENZIONE – PARTI MOBILI: Indica il rischio di lesioni da lacerazione o abrasione dovute a parti rotanti. Xerox B225/B235 Multifunction Printer ® Service Manual...
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Only a Xerox Inline Surge Protector that is properly connected between the printer and the power cord provided with the printer may be used with this product. The use of non-Xerox surge protection devices may result in a risk of fire, property damage, or poor printer performance.
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Utilisez uniquement un parasurtenseur correctement raccordé à l'imprimante et au câble d'alimentation fourni avec la machine. L'utilisation de parasurtenseurs non fabriqués par Xerox comporte un risque d'incendie et de dégâts matériels, et peut amoindrir les performances de l'imprimante. ATTENTION ! DOMMAGE POTENTIEL : Si votre imprimante pèse plus de 20kg (44lb),...
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Xerox debidamente conectado entre la impresora y el cable de alimentación que con ella se suministra. El uso de protectores de sobretensión de marcas distintas a Xerox puede dar lugar a que el rendimiento de la impresora sea bajo, a daños materiales o a posibles incendios.
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Xerox fornito con la stampante, correttamente collegato alla stampante e al cavo di alimentazione. L'utilizzo di protettori di sovratensione non Xerox può comportare il rischio di incendi, danni o scarse prestazioni della stampante. Xerox B225/B235 Multifunction Printer ®...
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Notices, Conventions, and Safety Information ATTENZIONE – PERICOLO DI LESIONI: Se la stampante pesa più di 20 kg (44 lb), potrebbe richiedere due o più persone per essere sollevata in modo sicuro. Xerox B225/B235 Multifunction Printer ® Service Manual...
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(equipment and materials) at customer locations. II. Scope Xerox Corporation and subsidiaries worldwide. III. Objective To enable prompt resolution of health and safety incidents involving Xerox products and to ensure Xerox regulatory compliance. IV. Definitions Incident: An event or condition occurring in a customer account that has resulted in injury, illness or property damage.
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Fund all field retrofits. 2. Field Service Operations shall: a. Preserve the Xerox product involved and the scene of the incident inclusive of any associated equipment located in the vicinity of the incident. b. Return any affected equipment/part(s) to the location designated by Xerox EH&S and/or the Business Division.
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Notices, Conventions, and Safety Information Xerox B225/B235 Multifunction Printer ® Service Manual...
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Change History Xerox B225/B235 Multifunction Printer ® Service Manual...
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• Changing The Service Plan (Non-PagePack) • Changing The Service Plan (PagePack) • 900 Error Service Check Removed the following topics: • System Software Error Service Check July, 2021 This is the launch version of the service manual. Xerox B225/B235 Multifunction Printer ® Service Manual...
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General Information Xerox B225/B235 Multifunction Printer ® Service Manual...
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General Information Printer Model Configurations The Xerox B225 and B235 are small, monochrome, network-capable multifunction laser printers. Configurations Model B225 Network-ready monochrome laser printer with 2-line LCD display, wireless capability, analog fax, internal duplex printing, and simplex scanning for small...
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General Information Locating the Printer Serial Number Follow the below steps to locate the serial number of the printer. 1. Pull out the tray. 2. Locate the serial number below the manual feeder. Xerox B225/B235 Multifunction Printer ® Service Manual...
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(8.5x14in.) Folio 215.9x330.2m- m (8.5x13in.) Universal 98x148mm (3.9x5.8in.) to 216x356mm (8.5x14in.) Universal 105x148mm (4.1x5.8in.) to 216x356mm (8.5x14in.) 73/4 Envelope (Monarch) 98.4x190.5mm (3.875x7.5in.) 9Envelope 98.4x225.4mm (3.875x8.9in.) 10Envelope 104.8x241.3m- m (4.12x9.5in.) DLEnvelope 110x220mm (4.33x8.66in.) Xerox B225/B235 Multifunction Printer ® Service Manual...
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Labels, envelopes, and card stock always print at reduced speed. Two-sided Automatic Paper type 250-sheet tray printing Manual feeder document feeder Plain paper Card stock Labels Bond Envelope Letterhead Preprinted Colored paper Light Heavy Recycled Xerox B225/B235 Multifunction Printer ® Service Manual...
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S S u u p p p p o o r r t t e e d d P P a a p p e e r r W W e e i i g g h h t t s s Automatic document 250-sheet tray Two-sided printing Manual feeder feeder 60–105g/m ² (16–28-lb 60–200g/m ² (16–54-lb 70–105g/m ² (18.7–28-lb 60–105g/m ² (16–28-lb bond) bond) bond) bond) Xerox B225/B235 Multifunction Printer ® Service Manual...
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• Torx screwdriver (T20 head) • Needle-nose pliers • Diagonal side cutters • Spring hook • Feeler gauges • Analog or digital multimeter • 3mm ball hex wrench • Toner vacuum • Flashlight Xerox B225/B235 Multifunction Printer ® Service Manual...
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Diagnostics and Troubleshooting Xerox B225/B235 Multifunction Printer ® Service Manual...
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électroniques. ATTENTION ! SURFACE CHAUDE : L'intérieur de l'imprimante risque d'être brûlant. pour réduire le risque de brûlure, laissez la surface ou le composant refroidir avant d'y toucher. Xerox B225/B235 Multifunction Printer ® Service Manual...
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Spannungen in dem Produktbereich, in dem Sie arbeiten. Trennen Sie das Produkt von seiner Stromverbindung, bevor Sie beginnen, oder gehen Sie vorsichtig vor, wenn das Produkt für die Durchführung der Aufgabe mit Strom versorgt werden muss. Xerox B225/B235 Multifunction Printer ® Service Manual...
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ATTENZIONE – SUPERFICIE SURRISCALDATA:L'area interna della stampante potrebbe surriscaldarsi. Per evitare infortuni, lasciare raffreddare la superficie dei componenti prima di toccarla. Xerox B225/B235 Multifunction Printer ® Service Manual...
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Per evitare il rischio di lesioni da lacerazione o abrasione, tenere le mani lontano da parti in movimento nelle aree contrassegnate con questa etichetta. Le lesioni dovute a parti in movimento possono verificarsi intorno a ingranaggi e altre parti rotanti. Xerox B225/B235 Multifunction Printer ® Service Manual...
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Are near open flames – Are dusty • Make sure that the recommended paper for this printer is used. • Do a test print with paper from a newly opened package, and then check the result. Xerox B225/B235 Multifunction Printer ® Service Manual...
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Standard-Capacity Toner Cartridge (1.2K) DMO Sold 006R04402 High-Capacity Toner Cartridge (3K) DMO Sold 006R04403 Extra High-Capacity Toner Cartridge (6K) DMO Sold 006R04404 World Wide Metered Toner Cartridge (6K) 006R04528 Imaging Kit (12K) Universal World Wide 013R00691 Xerox B225/B235 Multifunction Printer ® Service Manual...
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Go to step 5. The problem is solved. 1 Make sure that the toner cartridge is properly installed and free of damage. 2 Make sure that the smart chip contacts are free of corrosion and contamination. Xerox B225/B235 Multifunction Printer ® Service Manual...
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3 Check the toner contact spring for corrosion and contamination. Are the HVPS toner contact spring and toner smart chip contact properly installed and free of damage and contamination? Xerox B225/B235 Multifunction Printer ® Service Manual...
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Advanced Print Quality Samples. Does the problem remain? Step 13 Go to step 14. The problem is solved. Replace the transfer roller. See Transfer roller removal. Does the problem remain? Xerox B225/B235 Multifunction Printer ® Service Manual...
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1 Make sure that the LVPS is compatible with the fuser and the printer. 2 Make sure that the fuser connector has voltage. 3 Make sure that the correct power input voltage is used. Does the problem remain? Xerox B225/B235 Multifunction Printer ® Service Manual...
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Is the toner cartridge new? Step 2 Go to step 3. The problem is solved. Make sure to remove the packing material on the toner cartridge and imaging unit. Does the problem remain? Xerox B225/B235 Multifunction Printer ® Service Manual...
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HVPS. Is the imaging unit contact spring properly installed and free of damage and contamination? Step 7 Go to step 8. The problem is solved. Xerox B225/B235 Multifunction Printer ® Service Manual...
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2 Make sure that the HVPS toner contact spring is in proper contact with the HVPS. 3 Reseat the smart chip contact cable. Does the problem remain? Xerox B225/B235 Multifunction Printer ® Service Manual...
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3 Check if the toner cartridge is new. Is the toner cartridge new? Step 2 Go to step 3. The problem is solved. Make sure to remove the packing material on the toner cartridge and imaging unit. Xerox B225/B235 Multifunction Printer ® Service Manual...
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2 Make sure that the imaging unit contact spring is in proper contact with the HVPS. Is the imaging unit contact spring properly installed and free of damage and contamination? Xerox B225/B235 Multifunction Printer ® Service Manual...
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5 Enter the Diagnostics menu, and then select Advanced Print Quality Samples. Does the problem remain? Step 11 Go to step 12. The problem is solved. Replace the toner cartridge. Does the problem remain? Xerox B225/B235 Multifunction Printer ® Service Manual...
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The problem is solved. Replace the printhead. See Printhead removal. Does the problem remain? Step 17 Go to step 18. Go to step 19. 1 Reseat the HVPS cables. 2 Check the cables for damage. Xerox B225/B235 Multifunction Printer ® Service Manual...
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Is the controller board properly installed and free of damage? Step 22 Contact the next level of support. The problem is solved. Replace the controller board. See Controller board removal. Does the problem remain? Xerox B225/B235 Multifunction Printer ® Service Manual...
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The problem is solved. 1 Make sure that the paper type is supported. 2 Make sure that the paper type and size settings match the paper type and size set on the tray. Xerox B225/B235 Multifunction Printer ® Service Manual...
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4 Make sure that the imaging unit HVPS contacts are free of corrosion and contamination. 5 Enter the Diagnostics menu, and then select Advanced Print Quality Samples. Xerox B225/B235 Multifunction Printer ® Service Manual...
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Step 13 Go to step 14. The problem is solved. 1 Make sure that the transfer roller is properly installed and free of damage and contamination. Xerox B225/B235 Multifunction Printer ® Service Manual...
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1 Reseat the HVPS cables. 2 Check the cables for damage. Are the cables free of damage? Step 17 Contact the next level of support. The problem is solved. Replace the damaged cable. Does the problem remain? Xerox B225/B235 Multifunction Printer ® Service Manual...
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3 Check if the toner cartridge is new. Is the toner cartridge new? Step 2 Go to step 3. The problem is solved. Make sure to remove the packing material on the toner cartridge and imaging unit. Xerox B225/B235 Multifunction Printer ® Service Manual...
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3 Make sure that the developer roller surface is free of damage. 4 Make sure that the toner HVPS contacts are free of corrosion and contamination. Xerox B225/B235 Multifunction Printer ® Service Manual...
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Step 11 Contact the next level of support. The problem is solved. 1 Make sure that the HVPS toner contact spring is in proper Xerox B225/B235 Multifunction Printer ® Service Manual...
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Go to step 16. The problem is solved. Replace the transfer roller. See Transfer roller removal. Does the problem remain? Step 16 Go to step 17. The problem is solved. 1 Clean the printhead lens. Xerox B225/B235 Multifunction Printer ® Service Manual...
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Step 22 Contact the next level of support. The problem is solved. Replace the HVPS. See HVPS removal. Make sure to perform the HVPS characterization when replacing the HVPS. Does the problem remain? Xerox B225/B235 Multifunction Printer ® Service Manual...
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Go to step 4. 1 Check the fuser cables for proper connection and damage. 2 Check the fuser access door for damage. 3 Check if the fuser gears are in proper contact with the drive gears. Xerox B225/B235 Multifunction Printer ® Service Manual...
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3 Check the fuse for continuity. 4 Check the electronic components on the LVPS for damage. 5 Check the LVPS for proper installation and damage. Is the LVPS properly installed and free of damage? Xerox B225/B235 Multifunction Printer ® Service Manual...
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Does the problem remain? Step 2 Go to step 3. The problem is solved. 1 Make sure that the paper type is supported. 2 Make sure that the paper type and size settings match the Xerox B225/B235 Multifunction Printer ® Service Manual...
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The problem is solved. Replace the fuser. See Fuser removal. Does the problem remain? Step 6 Contact the next level of support. Go to step 7. 1 Reseat all the cables connected to the LVPS. Xerox B225/B235 Multifunction Printer ® Service Manual...
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R R e e p p e e a a t t i i n n g g D D e e f f e e c c t t s s C C h h e e c c k k Xerox B225/B235 Multifunction Printer ®...
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Go to step 7. The problem is solved. 1 Make sure that the imaging unit is properly installed and free of damage. 2 Make sure that the smart chip contacts are free of corrosion and contamination. Xerox B225/B235 Multifunction Printer ® Service Manual...
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Print Quality Samples. Does the problem remain? Step 11 Go to step 12. The problem is solved. Replace the toner cartridge. Does the problem remain? Step 12 Go to step 13. Go to step 14. Xerox B225/B235 Multifunction Printer ® Service Manual...
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Measure the distance between the horizontal defects. Is the distance equal to 78.1 mm? Step 18 Go to step 19. The problem is solved. Replace the fuser. See Fuser removal. Does the problem remain? Xerox B225/B235 Multifunction Printer ® Service Manual...
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Step 22 Go to step 23. The problem is solved. 1 Clean the printhead lens. 2 Reseat the two printhead cables at both ends. 3 Perform a print test. Does the problem remain? Xerox B225/B235 Multifunction Printer ® Service Manual...
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The problem is solved. 1 Make sure that the paper type is supported. 2 Make sure that the paper type and size settings match the paper type and size set on the tray. Xerox B225/B235 Multifunction Printer ® Service Manual...
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Replace the pick rollers. See Pick rollers removal. Does the problem remain? Step 8 Contact the next level of support. The problem is solved. Make sure that the roller is free of dirt and contamination. Xerox B225/B235 Multifunction Printer ® Service Manual...
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2 Make sure that the toner cartridge and imaging unit are not empty. 3 Check if the toner cartridge is new. Is the toner cartridge new? Step 2 Go to step 3. The problem is solved. Xerox B225/B235 Multifunction Printer ® Service Manual...
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Go to step 8. The problem is solved. 1 Make sure that the imaging unit is properly installed and free of damage. 2 Make sure that the smart chip contacts are free of corrosion and contamination. Xerox B225/B235 Multifunction Printer ® Service Manual...
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3 Check the toner contact spring for corrosion and contamination. Are the HVPS toner contact spring and toner smart chip contact properly installed and free of damage and contamination? Xerox B225/B235 Multifunction Printer ® Service Manual...
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Advanced Print Quality Samples. Does the problem remain? Step 16 Go to step 17. The problem is solved. Replace the transfer roller. See Transfer roller removal. Does the problem remain? Xerox B225/B235 Multifunction Printer ® Service Manual...
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H H o o r r i i z z o o n n t t a a l l W W h h i i t t e e L L i i n n e e s s C C h h e e c c k k Xerox B225/B235 Multifunction Printer ®...
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4 Make sure that the imaging unit HVPS contacts are free of corrosion and contamination. 5 Enter the Diagnostics menu, and then select Advanced Print Quality Samples. Does the problem remain? Xerox B225/B235 Multifunction Printer ® Service Manual...
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2 Make sure that the HVPS toner contact spring is in proper contact with the HVPS. 3 Reseat the smart chip contact cable. Xerox B225/B235 Multifunction Printer ® Service Manual...
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1 Clean the printhead lens. 2 Reseat the two printhead cables at both ends. 3 Perform a print test. Does the problem remain? Step 15 Go to step 17. Go to step 16. Xerox B225/B235 Multifunction Printer ® Service Manual...
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Step 20 Contact the next level of support. The problem is solved. Replace the HVPS. See HVPS removal. Make sure to perform the HVPS characterization when replacing the HVPS. Does the problem remain? Xerox B225/B235 Multifunction Printer ® Service Manual...
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Step 4 Go to step 5. The problem is solved. 1 Clean the printhead lens. 2 Reseat the two printhead cables at both ends. 3 Perform a print test. Does the problem remain? Xerox B225/B235 Multifunction Printer ® Service Manual...
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3 Make sure that the developer roller surface is free of damage. 4 Make sure that the toner HVPS contacts are free of corrosion and contamination. 5 Enter the Diagnostics menu, and then select Advanced Print Quality Samples. Xerox B225/B235 Multifunction Printer ® Service Manual...
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Step 14 Go to step 15. The problem is solved. 1 Make sure that the transfer roller is properly installed and free of damage and contamination. Xerox B225/B235 Multifunction Printer ® Service Manual...
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1 Reseat the HVPS cables. 2 Check the cables for damage. Are the cables free of damage? Step 18 Contact the next level of support. The problem is solved. Replace the damaged cable. Does the problem remain? Xerox B225/B235 Multifunction Printer ® Service Manual...
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3 Check if the toner cartridge is new. Is the toner cartridge new? Step 2 Go to step 3. The problem is solved. Make sure to remove the packing material on the toner cartridge and imaging unit. Xerox B225/B235 Multifunction Printer ® Service Manual...
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2 Make sure that the smart chip contacts are free of corrosion and contamination. 3 Make sure that the photoconductor roller surface is free of damage. Xerox B225/B235 Multifunction Printer ® Service Manual...
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Are the HVPS toner contact spring and toner smart chip contact properly installed and free of damage and contamination? Step 12 Contact the next level of support. The problem is solved. Xerox B225/B235 Multifunction Printer ® Service Manual...
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Advanced Print Quality Samples. Does the problem remain? Step 16 Go to step 17. The problem is solved. Replace the transfer roller. See Transfer roller removal. Does the problem remain? Xerox B225/B235 Multifunction Printer ® Service Manual...
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V V e e r r t t i i c c a a l l D D a a r r k k S S t t r r e e a a k k s s W W i i t t h h P P r r i i n n t t M M i i s s s s i i n n g g C C h h e e c c k k Xerox B225/B235 Multifunction Printer ®...
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2 Check the printhead for proper installation and damage. Is the printhead properly installed and free of damage? Step 6 Go to step 7. The problem is solved. Replace the printhead. See Printhead removal. Xerox B225/B235 Multifunction Printer ® Service Manual...
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The problem is solved. Replace the toner cartridge. Does the problem remain? Step 11 Go to step 13. Go to step 12. 1 Check the HVPS toner contact spring for proper installation and damage. Xerox B225/B235 Multifunction Printer ® Service Manual...
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4 Enter the Diagnostics menu, and then select Advanced Print Quality Samples. Does the problem remain? Step 15 Go to step 16. The problem is solved. 1 Reseat the transfer roller. Xerox B225/B235 Multifunction Printer ® Service Manual...
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Step 20 Contact the next level of support. The problem is solved. Replace the HVPS. See HVPS removal. Make sure to perform the HVPS characterization when replacing the HVPS. Does the problem remain? Xerox B225/B235 Multifunction Printer ® Service Manual...
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Go to step 5. The problem is solved. 1 Make sure that the imaging unit is properly installed and free of damage. 2 Make sure that the smart chip contacts are free of corrosion and contamination. Xerox B225/B235 Multifunction Printer ® Service Manual...
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3 Check the toner contact spring for corrosion and contamination. Are the HVPS toner contact spring and toner smart chip contact properly installed and free of damage and contamination? Xerox B225/B235 Multifunction Printer ® Service Manual...
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Advanced Print Quality Samples. Does the problem remain? Step 13 Go to step 14. The problem is solved. Replace the transfer roller. See Transfer roller removal. Does the problem remain? Xerox B225/B235 Multifunction Printer ® Service Manual...
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1 Reseat the HVPS cables. 2 Check the cables for damage. Are the cables free of damage? Step 18 Contact the next level of support. The problem is solved. Replace the damaged cable. Does the problem remain? Xerox B225/B235 Multifunction Printer ® Service Manual...
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3 Check if the toner cartridge is new. Is the toner cartridge new? Step 2 Go to step 3. The problem is solved. Make sure to remove the packing material on the toner cartridge and imaging unit. Xerox B225/B235 Multifunction Printer ® Service Manual...
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2 Make sure that the smart chip contacts are free of corrosion and contamination. 3 Make sure that the developer roller surface is free of damage. Xerox B225/B235 Multifunction Printer ® Service Manual...
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2 Make sure that the imaging unit contact spring is in proper contact with the HVPS. Is the imaging unit contact spring properly installed and free of damage and contamination? Xerox B225/B235 Multifunction Printer ® Service Manual...
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Step 16 Go to step 17. The problem is solved. Replace the printhead. See Printhead removal. Does the problem remain? Step 17 Go to step 18. Go to step 19. Xerox B225/B235 Multifunction Printer ® Service Manual...
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3 Check the fuse for continuity. 4 Check the electronic components on the LVPS for damage. 5 Check the LVPS for proper installation and damage. Is the LVPS properly installed and free of damage? Xerox B225/B235 Multifunction Printer ® Service Manual...
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Advanced Print Quality Samples. Does the problem remain? Step 2 Go to step 3. The problem is solved. 1 Make sure that the imaging unit is properly installed and free of damage. Xerox B225/B235 Multifunction Printer ® Service Manual...
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Go to step 7. 1 Remove the imaging unit. 2 Check the coupling drive gear for proper installation and damage. 3 Actuate the lever, and then check if the coupling drive gear engages. Xerox B225/B235 Multifunction Printer ® Service Manual...
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Does the problem remain? Step 12 Go to step 14. Go to step 13. 1 Enter the Diagnostics menu, and then navigate to: Input tray quick print > Tray 1 > Single Xerox B225/B235 Multifunction Printer ® Service Manual...
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Does the problem remain? Step 17 Contact the next level of support. The problem is solved. Replace the main drive. See Main drive removal. Does the problem remain? Xerox B225/B235 Multifunction Printer ® Service Manual...
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Go to step 4. 1 Check the tray insert for proper installation and damage. 2 Make sure that the separator roller is free of dust and contamination. 3 Check the lift plate for proper operation. Xerox B225/B235 Multifunction Printer ® Service Manual...
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2 Check the printhead for proper installation and damage. Is the printhead properly installed and free of damage? Step 8 Go to step 9. The problem is solved. Replace the printhead. See Printhead removal. Does the problem remain? Xerox B225/B235 Multifunction Printer ® Service Manual...
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Does the problem remain? Step 3 Go to step 4. The problem is solved. 1 Clear the paper path of debris and contamination. 2 Remove, and then insert the imaging unit and toner cartridge. Xerox B225/B235 Multifunction Printer ® Service Manual...
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Are the rollers properly working? Step 6 Go to step 7. The problem is solved. Replace the fuser. See Fuser removal. Does the problem remain? Step 7 Contact the next level of support. Go to step 8. Xerox B225/B235 Multifunction Printer ® Service Manual...
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T T o o n n e e r r S S p p e e c c k k s s A A p p p p e e a a r r O O n n P P r r i i n n t t s s C C h h e e c c k k Xerox B225/B235 Multifunction Printer ®...
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4 Make sure that the imaging unit HVPS contacts are free of corrosion and contamination. 5 Enter the Diagnostics menu, and then select Advanced Print Quality Samples. Does the problem remain? Xerox B225/B235 Multifunction Printer ® Service Manual...
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2 Make sure that the HVPS toner contact spring is in proper contact with the HVPS. 3 Reseat the smart chip contact cable. Xerox B225/B235 Multifunction Printer ® Service Manual...
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Step 14 Go to step 15. The problem is solved. 1 Clean the printhead lens. 2 Reseat the two printhead cables at both ends. 3 Perform a print test. Does the problem remain? Xerox B225/B235 Multifunction Printer ® Service Manual...
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Is the printhead properly installed and free of damage? Step 16 Contact the next level of support. The problem is solved. Replace the printhead. See Printhead removal. Does the problem remain? Xerox B225/B235 Multifunction Printer ® Service Manual...
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Use Recommended Paper • Use only recommended paper or specialty media. • Do not load paper that is wrinkled, creased, damp, bent, or curled. • Flex, fan, and align the paper edges before loading. Xerox B225/B235 Multifunction Printer ® Service Manual...
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Paper fed from tray 1 never cleared the sensor (input sensor S3). 200.91 Paper remains on the sensor (input Sensor (input sensor S3) static sensor S3) during the warm up jam service check sequence. Xerox B225/B235 Multifunction Printer ® Service Manual...
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Printer diagnostics & adjustments > Sensor tests 3 Find the sensor (staging sensor S2). Does the sensor status change while toggling the sensor? Step 5 Go to step 7. Go to step 6. Xerox B225/B235 Multifunction Printer ® Service Manual...
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Go to step 10. The problem is solved. Replace the damaged sensor flag. Does the problem remain? Step 10 Go to step 12. Go to step 11. Check the cables for proper connection and damage. Xerox B225/B235 Multifunction Printer ® Service Manual...
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6 Make sure that the output bin is free from obstructions. Does the problem remain? Step 2 Go to step 3. The problem is solved. 1 Remove the imaging unit and toner cartridge, and then make Xerox B225/B235 Multifunction Printer ® Service Manual...
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Does the problem remain? Step 7 Go to step 10. Go to step 8. 1 Enter the Diagnostics menu, and then navigate to: Printer diagnostics & adjustment > Sensor tests 2 Find the following sensors: Xerox B225/B235 Multifunction Printer ® Service Manual...
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Go to step 13. Check the cables for proper connection and damage. Are the cables properly connected and free of damage? Step 13 Go to step 14. The problem is solved. Replace the damaged cable. Xerox B225/B235 Multifunction Printer ® Service Manual...
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Does the problem remain? Step 17 Go to step 18. The problem is solved. Replace the main drive. See Main drive removal. Does the problem remain? Xerox B225/B235 Multifunction Printer ® Service Manual...
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S4) during the warm up static jam service check sequence. 202.93 Paper never arrive at the sensor Sensor (fuser exit sensor S4) (fuser exit sensor S4) which service check triggered a flush action. Xerox B225/B235 Multifunction Printer ® Service Manual...
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Printer diagnostics & adjustments > Sensor tests 2 Find the sensor (fuser exit sensor S4). Does the sensor status change while toggling the sensor? Step 5 Go to step 7. Go to step 6. Xerox B225/B235 Multifunction Printer ® Service Manual...
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Step 9 Go to step 10. The problem is solved. Replace the damaged sensor flag. Does the problem remain? Step 10 Go to step 12. Go to step 11. Xerox B225/B235 Multifunction Printer ® Service Manual...
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Go to step 15. The problem is solved. Replace the fuser. See Fuser removal. Does the problem remain? Step 15 Go to step 17. Go to step 16. Check the cables for proper connection and damage. Xerox B225/B235 Multifunction Printer ® Service Manual...
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Input tray quick print > Duplex > Single Does the problem remain? Step 21 Go to step 22. The problem is solved. 1 Make sure that the main drive is properly installed and free of damage. Xerox B225/B235 Multifunction Printer ® Service Manual...
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Is the controller board properly installed and free of damage? Step 24 Contact the next level of support. The problem is solved. Replace the controller board. See Controller board removal. Does the problem remain? Xerox B225/B235 Multifunction Printer ® Service Manual...
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Printer diagnostics & adjustments > Sensor tests 2 Find the sensor (fuser exit sensor S4). Does the sensor status change while toggling the sensor? Step 5 Go to step 7. Go to step 6. Xerox B225/B235 Multifunction Printer ® Service Manual...
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Step 9 Go to step 10. The problem is solved. Replace the damaged sensor flag. Does the problem remain? Step 10 Go to step 12. Go to step 11. Xerox B225/B235 Multifunction Printer ® Service Manual...
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Go to step 15. The problem is solved. Replace the fuser. See Fuser removal. Does the problem remain? Step 15 Go to step 17. Go to step 16. Check the cables for proper connection and damage. Xerox B225/B235 Multifunction Printer ® Service Manual...
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2 Select Motor (transport drive). Did the motor run? Step 21 Go to step 22. The problem is solved. 1 Enter the Diagnostics menu, and then navigate to: Input tray quick print > Tray 1 > Single Xerox B225/B235 Multifunction Printer ® Service Manual...
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Is the controller board properly installed and free of damage? Step 25 Contact the next level of support. The problem is solved. Replace the controller board. See Controller board removal. Does the problem remain? Xerox B225/B235 Multifunction Printer ® Service Manual...
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Printer diagnostics & adjustments > Sensor tests 2 Find the sensor (fuser exit sensor S4). Does the sensor status change while toggling the sensor? Step 5 Go to step 7. Go to step 6. Xerox B225/B235 Multifunction Printer ® Service Manual...
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Step 9 Go to step 10. The problem is solved. Replace the damaged sensor flag. Does the problem remain? Step 10 Go to step 12. Go to step 11. Xerox B225/B235 Multifunction Printer ® Service Manual...
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(fuser exit sensor S4). Paper failed to clear service check. 206.16 Paper fed from tray 1 never arrived Sensor (staging sensor S2): at the sensor (staging sensor S2). Paper failed to arrive service check Xerox B225/B235 Multifunction Printer ® Service Manual...
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Printer diagnostics & adjustments > Sensor tests 3 Find the sensor (staging sensor S2). Does the sensor status change while toggling the sensor? Step 5 Go to step 7. Go to step 6. Xerox B225/B235 Multifunction Printer ® Service Manual...
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Go to step 10. The problem is solved. Replace the damaged sensor flag. Does the problem remain? Step 10 Go to step 12. Go to step 11. Check the cables for proper connection and damage. Xerox B225/B235 Multifunction Printer ® Service Manual...
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Input tray quick print > Duplex > Single Does the problem remain? Step 16 Go to step 17. The problem is solved. 1 Make sure that the main drive is properly installed and free of damage. Xerox B225/B235 Multifunction Printer ® Service Manual...
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Is the controller board properly installed and free of damage? Step 19 Contact the next level of support. The problem is solved. Replace the controller board. See Controller board removal. Does the problem remain? Xerox B225/B235 Multifunction Printer ® Service Manual...
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Printer diagnostics & adjustments > Sensor tests 3 Find the sensor (staging sensor S2). Does the sensor status change while toggling the sensor? Step 5 Go to step 7. Go to step 6. Xerox B225/B235 Multifunction Printer ® Service Manual...
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Go to step 10. The problem is solved. Replace the damaged sensor flag. Does the problem remain? Step 10 Go to step 12. Go to step 11. Check the cables for proper connection and damage. Xerox B225/B235 Multifunction Printer ® Service Manual...
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Did the pick solenoid actuate? Step 16 Go to step 18. Go to step 17. Check the pick solenoid for proper installation and damage. Is the pick solenoid properly installed and free of damage? Xerox B225/B235 Multifunction Printer ® Service Manual...
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Does the problem remain? Step 21 Go to step 22. The problem is solved. Replace the main drive. See Main drive removal. Does the problem remain? Xerox B225/B235 Multifunction Printer ® Service Manual...
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(input sensor S3) Duplex failure service check during a duplex print job. 232.15 Paper fed from tray 1 never cleared the sensor (input sensor S3) during a duplex print job. Xerox B225/B235 Multifunction Printer ® Service Manual...
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Printer diagnostics & adjustments > Sensor tests 3 Find the sensor (staging sensor S2). Does the sensor status change while toggling the sensor? Step 5 Go to step 7. Go to step 6. Xerox B225/B235 Multifunction Printer ® Service Manual...
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Go to step 10. The problem is solved. Replace the damaged sensor flag. Does the problem remain? Step 10 Go to step 12. Go to step 11. 1 Enter the Diagnostics menu, and then navigate to: Xerox B225/B235 Multifunction Printer ® Service Manual...
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Go to step 17. Go to step 16. Check the cables for proper connection and damage. Are the cables properly connected and free of damage? Step 16 Go to step 17. The problem is solved. Xerox B225/B235 Multifunction Printer ® Service Manual...
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Does the problem remain? Step 20 Go to step 21. The problem is solved. Replace the main drive. See Main drive removal. Does the problem remain? Xerox B225/B235 Multifunction Printer ® Service Manual...
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Is the controller board properly installed and free of damage? Step 22 Contact the next level of support. The problem is solved. Replace the controller board. See Controller board removal. Does the problem remain? Xerox B225/B235 Multifunction Printer ® Service Manual...
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The printer has detected a non-Xerox supply or part installed in the printer. The Xerox printer is designed to function best with genuine Xerox supplies and parts. Use of third- party supplies or parts may affect the performance, reliability, or life of the printer and its imaging components.
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Xerox Corporate Licensing Systems (XDSS), 1–800– 890–3260. • Xerox Business Solutions (XBS): All requests for service plan conversions must be approved by the XBS VP of Service. Request your field service manager to contact your XBS company VP of Service for direction.
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C C h h a a n n g g i i n n g g T T h h e e S S e e r r v v i i c c e e P P l l a a n n ( ( P P a a g g e e P P a a c c k k ) ) Contact the relevant OpCo to obtain an activation code. Provide the Sequence Number and Device Serial Number. • EMEA (XE): Email office.europe.page.pack.pin@xerox.com • EMEA (DMO-E): Follow your local process. • LATAM (Latin America): Follow your local process.
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2 Clean the toner cartridge smart chip contacts, and then check the contacts for damage. 3 Clean the toner cartridge spring contacts, and then check the contacts for damage. 4 Perform a print test. Does the problem remain? Xerox B225/B235 Multifunction Printer ® Service Manual...
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Go to step 9. Check the cables for proper connection and damage. Are the cables properly connected and free of damage? Step 9 Go to step 10. The problem is solved. Replace the damaged cable. Xerox B225/B235 Multifunction Printer ® Service Manual...
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Check the cables for proper connection and damage. Are the cables properly connected and free of damage? Step 4 Go to step 5. The problem is solved. Replace the damaged cable. Does the problem remain? Xerox B225/B235 Multifunction Printer ® Service Manual...
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Metered supply installed in in printer configured for Sold. printer configured for sold 32.60 Unsupported imaging unit. Unsupported imaging unit or toner cartridge service check Non-Xerox Return Program (NLRP) Photoconductor and toner codes. cartridge service check Xerox B225/B235 Multifunction Printer ®...
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Replace the imaging unit. Does the problem remain? Step 7 Go to step 8. Go to step 10. 1 From the control panel, navigate to Settings > Reports > Device > Device statistics. Xerox B225/B235 Multifunction Printer ® Service Manual...
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Is the controller board properly installed and free of damage? Step 11 Contact the next level of support. The problem is solved. Replace the controller board. See Controller board removal. Does the problem remain? Xerox B225/B235 Multifunction Printer ® Service Manual...
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Is the smart chip properly installed and free of damage? Step 6 Go to step 7. The problem is solved. Replace the imaging unit. Does the problem remain? Step 7 Go to step 9. Go to step 8. Xerox B225/B235 Multifunction Printer ® Service Manual...
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Check the cables for proper connection and damage. Are the cables properly connected and free of damage? Step 12 Go to step 13. The problem is solved. Replace the damaged cable. Does the problem remain? Xerox B225/B235 Multifunction Printer ® Service Manual...
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Does the problem remain? Step 4 Go to step 5. The problem is solved. 1 Shake the imaging unit. 2 Clean the imaging unit smart chip contacts, and then check the contacts for damage. Xerox B225/B235 Multifunction Printer ® Service Manual...
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Is the controller board properly installed and free of damage? Step 10 Contact the next level of support. The problem is solved. Replace the controller board. See Controller board removal. Does the problem remain? Xerox B225/B235 Multifunction Printer ® Service Manual...
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Resend a print job or a scan job. Does the problem remain? Step 4 Go to step 5. The problem is solved. 1 Perform a print test. 2 Perform a copy job. Does the problem remain? Xerox B225/B235 Multifunction Printer ® Service Manual...
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I I n n s s u u f f f f i i c c i i e e n n t t M M e e m m o o r r y y S S e e r r v v i i c c e e C C h h e e c c k k Action Step 1 Go to step 2. The problem is solved. Close all held jobs. Does the problem remain? Step 2 Go to step 3. The problem is solved. Xerox B225/B235 Multifunction Printer ® Service Manual...
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Is the controller board properly installed and free of damage? Step 7 Contact the next level of support. The problem is solved. Replace the controller board. See Controller board removal. Does the problem remain? Xerox B225/B235 Multifunction Printer ® Service Manual...
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Check the cables for proper connection and damage. Are the cables properly connected and free of damage? Step 6 Go to step 7. The problem is solved. Replace the damaged cable. Does the problem remain? Xerox B225/B235 Multifunction Printer ® Service Manual...
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1 Check if the flash drive is set to the correct file system. 2 Check if the flash drive is detected on the computer. Is the flash drive set to the correct file system, and is it detected? Xerox B225/B235 Multifunction Printer ® Service Manual...
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Is the controller board properly installed and free of damage? Step 9 Contact the next level of support. The problem is solved. Replace the controller board. See Controller board removal. Does the problem remain? Xerox B225/B235 Multifunction Printer ® Service Manual...
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4 Turn on the printer. Does the problem remain? Step 2 Go to step 3. Check with your service provider. 1 Make sure that the telephone line is properly connected to Xerox B225/B235 Multifunction Printer ® Service Manual...
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Make sure that the printer is properly connected to the network. Does the problem remain? Step 3 Contact the next level of support. The problem is solved. Contact your network administrator. Does the problem remain? Xerox B225/B235 Multifunction Printer ® Service Manual...
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Absolute end of life has been reached due to waste toner. 84.43 Replace the imaging unit. Zero estimated pages remain. Absolute end of life has been reached due to page count. Xerox B225/B235 Multifunction Printer ® Service Manual...
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Step 5 Go to step 6. The problem is solved. Replace the toner cartridge. Does the problem remain? Step 6 Go to step 7. The problem is solved. 1 Shake the imaging unit. Xerox B225/B235 Multifunction Printer ® Service Manual...
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Is the controller board properly installed and free of damage? Step 12 Contact the next level of support. The problem is solved. Replace the controller board. See Controller board removal. Does the problem remain? Xerox B225/B235 Multifunction Printer ® Service Manual...
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N N o o n n - - s s u u p p p p l l y y U U s s e e r r A A t t t t e e n n d d a a n n c c e e M M e e s s s s a a g g e e s s Description Error code Action Short paper. Short paper service check. Deficient memory. Insufficient memory service check Insufficient collation area. Insufficient memory. Memory full. Complex page. Complex page service check. Xerox B225/B235 Multifunction Printer ® Service Manual...
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Is the controller board properly installed and free of damage? Step 4 Contact the next level of support. The problem is solved. Replace the controller board. See Controller board removal. Does the problem remain? Xerox B225/B235 Multifunction Printer ® Service Manual...
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3 Make sure that the paper guides are properly working. 4 Check the tray insert for proper installation and damage. Is the tray insert properly installed, and free of contamination and damage? Xerox B225/B235 Multifunction Printer ® Service Manual...
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3 Find the sensor (staging sensor S2). Does the sensor status change while toggling the sensor? Step 10 Go to step 12. Go to step 11. 1 Check the sensor for proper installation and damage. Xerox B225/B235 Multifunction Printer ® Service Manual...
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Are the sensor flags properly installed and free of damage? Step 14 Go to step 15. The problem is solved. Replace the damaged sensor flag. Does the problem remain? Xerox B225/B235 Multifunction Printer ® Service Manual...
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Are there print quality defects? Step 3 Contact the next level of support. The problem is solved. Make sure that the printer is using the latest firmware version, and update if necessary. Does the problem remain? Xerox B225/B235 Multifunction Printer ® Service Manual...
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Are there print quality defects? Step 3 Contact the next level of support. The problem is solved. Make sure that the printer is using the latest firmware version, and update if necessary. Does the problem remain? Xerox B225/B235 Multifunction Printer ® Service Manual...
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S3) but the mirror motor was not locked. 111.38 Paper reached the sensor (input sensor S3) but the printhead startup was not complete. 111.40 The wrong printhead is installed. Printhead error 1 service check Xerox B225/B235 Multifunction Printer ® Service Manual...
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The fuser is too cold for too long while its power is at 100%. Description Error code Action 121.33 The fuser is too cold when paper is Fuser service check. in the fuser. Xerox B225/B235 Multifunction Printer ® Service Manual...
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5 Make sure that the front and rear doors are fully closed. 6 Make sure that the output bin is free from obstructions. Does the problem remain? Step 3 Go to step 4. The problem is solved. Xerox B225/B235 Multifunction Printer ® Service Manual...
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5 Check the fuser for proper installation and damage. Is the fuser properly installed and free of damage? Step 7 Go to step 8. The problem is solved. Replace the fuser. See Fuser removal. Xerox B225/B235 Multifunction Printer ® Service Manual...
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Is the LVPS properly installed and free of damage? Step 13 Go to step 14. The problem is solved. 1 Make sure that the LVPS is compatible with the fuser and the printer. Xerox B225/B235 Multifunction Printer ® Service Manual...
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Does the problem remain? Step 18 Go to step 19. The problem is solved. Replace the main drive. See Main drive removal. Does the problem remain? Xerox B225/B235 Multifunction Printer ® Service Manual...
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Go to step 3 directly. controller board reports a 220V power supply. 126.13 LVPS mismatch. A 230V power supply is installed but the controller board reports a 110V or 100V power supply. Xerox B225/B235 Multifunction Printer ® Service Manual...
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3 Make sure that the correct power input voltage is applied. Does the problem remain? Step 5 Go to step 6. The problem is solved. Replace the LVPS. See LVPS removal. Does the problem remain? Xerox B225/B235 Multifunction Printer ® Service Manual...
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1 1 4 4 0 0 E E r r r r o o r r M M e e s s s s a a g g e e s s Description Error code Action 140.82 Motor (transport drive) failure. Motor (transport drive) service check Xerox B225/B235 Multifunction Printer ® Service Manual...
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> Motor tests 2 Select Motor (transport drive). Does the motor run? Step 5 Go to step 6. Contact the next level of support. 1 Reseat the motor cable at both ends. Xerox B225/B235 Multifunction Printer ® Service Manual...
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Toner tally never received. Printer declared jam service check 600.02 The printhead is not ready to Printhead error 1 service check image. 600.04 Duplex paper was never picked. Printer declared jam service check Xerox B225/B235 Multifunction Printer ® Service Manual...
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621.01 The fuser heater was not hot Restart the print job. If the error enough when the paper entered persists, then contact the next the fuser nip. level of support. Xerox B225/B235 Multifunction Printer ® Service Manual...
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The problem is solved. 1 Turn off the printer. 2 Unplug the power cord. 3 Wait for 20 seconds, and then plug the power cord. 4 Turn on the printer. Does the problem remain? Xerox B225/B235 Multifunction Printer ® Service Manual...
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Make sure that the printhead lens is clean and free of contamination. Does the problem remain? Step 4 Go to step 5. The problem is solved. Replace the printhead. See Printhead removal. Does the problem remain? Xerox B225/B235 Multifunction Printer ® Service Manual...
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4 Make sure that the lift plate is properly working. Does the problem remain? Step 2 Go to step 5. Go to step 3. 1 Reseat the sensor cable. 2 Enter the Diagnostics menu, and then navigate to: Xerox B225/B235 Multifunction Printer ® Service Manual...
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2 Check the sensor flags for proper alignment with the sensors. 3 Check the sensor flag springs for proper installation and damage. Are the sensor flags properly installed and free of damage? Xerox B225/B235 Multifunction Printer ® Service Manual...
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Check the cables for proper connection and damage. Are the cables properly connected and free of damage? Step 12 Go to step 13. The problem is solved. Replace the damaged cable. Does the problem remain? Xerox B225/B235 Multifunction Printer ® Service Manual...
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2. Click History Information, copy all information, and then save it as a text file. 3. E-mail the text file to your next level of support. Xerox B225/B235 Multifunction Printer ® Service Manual...
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An engine error occurred. Engine error service check. 938.04 Supplies security is not enabled. Black imaging unit, photoconductor smart chip, or sensor problem service check RIP to engine communication Engine error service check. failure. Xerox B225/B235 Multifunction Printer ® Service Manual...
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RAM memory error—RAM soldered on the card is bad. RAM memory error—RAM in slot 1 is bad. RAM memory error—RAM in slot 2 is bad. RAM memory error—RAM in slot 3 is bad. Xerox B225/B235 Multifunction Printer ® Service Manual...
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RFID media option hardware error. An equipment check condition has occurred in the printer, but the printer is unable to identify the exact component failure. A controller board equipment check is detected. General software error. Xerox B225/B235 Multifunction Printer ® Service Manual...
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Go to step 8. Using the scanner, perform a one- page copy job in color. Does the problem remain? Step 8 Go to step 9. Go to step 10. • Turn off the printer. Xerox B225/B235 Multifunction Printer ® Service Manual...
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Does the problem remain? Step 13 Go to step 14. Go to step 17. Check if a hard disk is installed. Is a hard disk installed? Step 14 Go to step 15. The problem is solved. Xerox B225/B235 Multifunction Printer ® Service Manual...
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• Install the following components one at a time: – Memory options – Fax card – Modem – Wireless and network option cards Note: Make sure to perform a POR after installing each component. Xerox B225/B235 Multifunction Printer ® Service Manual...
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Check the cables for proper connection and damage. Are the cables properly connected and free of damage? Step 4 Go to step 5. The problem is solved. Replace the damaged cable. Does the problem remain? Xerox B225/B235 Multifunction Printer ® Service Manual...
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Go to step 4. The problem is solved. Replace the network cable. Does the problem remain? Step4 Go to step 5. Go to step 9. Check the controller board ports and pins for damage. Xerox B225/B235 Multifunction Printer ® Service Manual...
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Is the controller board properly installed and free of damage? Step10 Contact the next level of support. The problem is solved. Replace the controller board. See Controller board removal. Does the problem remain? Xerox B225/B235 Multifunction Printer ® Service Manual...
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Step 2 Go to step 3. The problem is solved. 1 Clean the ADF pick rollers and separator pad. 2 Enter the Diagnostics menu, and then navigate to: Scanner diagnostics > Feed test Xerox B225/B235 Multifunction Printer ® Service Manual...
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Does the problem remain? Step 8 Go to step 10. Go to step 9. 1 Make sure that the ADF cover properly closes. 2 Check the ADF scan sensor flag for proper installation and damage. Xerox B225/B235 Multifunction Printer ® Service Manual...
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3 Check the ADF assembly for proper installation and damage. 4 Check the ADF cover sensor for damage. Is the ADF assembly properly installed and free of damage? Step 14 Go to step 15. The problem is solved. Xerox B225/B235 Multifunction Printer ® Service Manual...
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Does the problem remain? Step 2 Go to step 5. Go to step 3. 1 Enter the Diagnostics menu, and then navigate to: Scanner diagnostics > Sensor tests 2 Find the sensor (ADF top door interlock). Xerox B225/B235 Multifunction Printer ® Service Manual...
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1 Check the ADF pick and feed rollers for wear, damage, and contamination. 2 Check the ADF pick separator pad for wear, damage, contamination, and spring load. 3 Check if the ADF cover properly closes. Xerox B225/B235 Multifunction Printer ® Service Manual...
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Is the ADF assembly properly installed and free of damage? Step 12 Go to step 13. The problem is solved. Replace the ADF assembly. See ADF Scanner and Flatbed Scanner Removal Does the problem remain? Xerox B225/B235 Multifunction Printer ® Service Manual...
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2 Find the sensor (ADF media present). Does the sensor status change while toggling the sensor? Step 3 Go to step 4. The problem is solved. 1 Make sure that the paper present sensor actuator is Xerox B225/B235 Multifunction Printer ® Service Manual...
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2 Check the ADF pick separator pad for wear, damage, contamination, and spring load. 3 Check if the ADF cover properly closes. Is the ADF pick assembly properly installed and free of damage? Xerox B225/B235 Multifunction Printer ® Service Manual...
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Is the controller board properly installed and free of damage? Step 14 Contact the next level of support. The problem is solved. Replace the controller board. See Controller board removal. Does the problem remain? Xerox B225/B235 Multifunction Printer ® Service Manual...
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Is the ADF assembly properly installed and free of damage? Step 5 Go to step 6. The problem is solved. Replace the ADF assembly. See ADF Scanner and Flatbed Scanner Removal Does the problem remain? Xerox B225/B235 Multifunction Printer ® Service Manual...
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Is the controller board properly installed and free of damage? Step 10 Contact the next level of support. The problem is solved. Replace the controller board. See Controller board removal. Does the problem remain? Xerox B225/B235 Multifunction Printer ® Service Manual...
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Is the flatbed scanner properly installed and free of damage? Step 5 Go to step 6. The problem is solved. Replace the flatbed scanner. See ADF Scanner and Flatbed Scanner Removal Does the problem remain? Xerox B225/B235 Multifunction Printer ® Service Manual...
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Is the controller board properly installed and free of damage? Step 7 Contact the next level of support. The problem is solved. Replace the controller board. See Controller board removal. Does the problem remain? Xerox B225/B235 Multifunction Printer ® Service Manual...
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Go to step 4. 1 Check the HVPS characterization. 2 Reseat the HVPS cables. 3 Check the HVPS cables for proper installation and damage. 4 Check the HVPS spring contact for proper connection to the board. Xerox B225/B235 Multifunction Printer ® Service Manual...
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4 Make sure that the lift plate is properly working. Does the problem remain? Step 2 Go to step 5. Go to step 3. 1 Reseat the sensor cable. Xerox B225/B235 Multifunction Printer ® Service Manual...
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Step 6 Go to step 8. Go to step 7. 1 Check the sensor flags for proper installation and damage. 2 Check the sensor flags for proper alignment with the sensors. Xerox B225/B235 Multifunction Printer ® Service Manual...
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Check the cables for proper connection and damage. Are the cables properly connected and free of damage? Step 11 Go to step 12. The problem is solved. Replace the damaged cable. Does the problem remain? Xerox B225/B235 Multifunction Printer ® Service Manual...
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2 Clear all rollers of dirt and contamination. Does the problem remain? Step 3 Go to step 4. The problem is solved. 1 Perform a POR. Xerox B225/B235 Multifunction Printer ® Service Manual...
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The problem is solved. Replace the redrive. See Redrive removal. Does the problem remain? Step 9 Go to step 11. Go to step 10. 1 Enter the Diagnostics menu, and then navigate to: Xerox B225/B235 Multifunction Printer ® Service Manual...
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Does the problem remain? Step 13 Contact the next level of support. The problem is solved. Replace the main drive. See Main drive removal. Does the problem remain? Xerox B225/B235 Multifunction Printer ® Service Manual...
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Is the tray insert properly installed, and free of contamination and damage? Step 3 Contact the next level of support. The problem is solved. Replace the tray insert. Does the problem remain? Xerox B225/B235 Multifunction Printer ® Service Manual...
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Input tray quick print > Tray 1 > Single 2 Enter the Diagnostics menu, and then navigate to: Input tray quick print > Duplex > Single Does the problem remain? Xerox B225/B235 Multifunction Printer ® Service Manual...
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Are the top cover and all its electronic components properly installed and free of damage? Step 2 Go to step 3. The problem is solved. Replace the top cover. See Cover Removal. Does the problem remain? Xerox B225/B235 Multifunction Printer ® Service Manual...
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Is the control panel properly installed and free of damage? Step 3 Go to step 4. The problem is solved. Replace the control panel. See 2.8- in. Control Panel Removal Does the problem remain? Xerox B225/B235 Multifunction Printer ® Service Manual...
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Is the LVPS properly installed and free of damage? Step 3 Go to step 4. The problem is solved. 1 Make sure that the LVPS is compatible with the fuser and the printer. Xerox B225/B235 Multifunction Printer ® Service Manual...
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Is the controller board properly installed and free of damage? Step 8 Contact the next level of support. The problem is solved. Replace the controller board. See Controller board removal. Does the problem remain? Xerox B225/B235 Multifunction Printer ® Service Manual...
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2 Check the ADF cable for proper connection and damage. 3 Check the ADF assembly for proper installation and damage. 4 Check the ADF cover sensor for damage. Is the ADF assembly properly installed and free of damage? Xerox B225/B235 Multifunction Printer ® Service Manual...
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Is the controller board properly installed and free of damage? Step 8 Contact the next level of support. The problem is solved. Replace the controller board. See Controller board removal. Does the problem remain? Xerox B225/B235 Multifunction Printer ® Service Manual...
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Diagnostics and Troubleshooting Xerox B225/B235 Multifunction Printer ® Service Manual...
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Service Menus Xerox B225/B235 Multifunction Printer ® Service Manual...
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Go to the home screen. Stop or Cancel button Stop the current job. Back button Return to the previous screen. Start button Start a job, depending on which mode is selected. Menu button Access the printer menus. Xerox B225/B235 Multifunction Printer ® Service Manual...
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Start button Start a job, depending on which mode is selected. Indicator light Check the status of the printer. Display • View printer messages and supply status. • Set up and operate the printer. Xerox B225/B235 Multifunction Printer ® Service Manual...
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The printer requires user intervention. Blue The printer is on or ready. Power button light B225 B235 Printer status The printer is off, ready, or processing data. White The printer is in Sleep or Hibernate mode. Xerox B225/B235 Multifunction Printer ® Service Manual...
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The Diagnostics menu contains tests that are used to help isolate issues with the printer. To access the Diagnostics menu in B225 printers, perform the following: • To access the Diagnostics menu from POST, press and hold Left arrow and OK on the control panel.
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P P r r i i n n t t L L o o g g This setting lists an extended version of the various printer events. Enter the Diagnostics menu, and then navigate to: Event Log > Print Log Xerox B225/B235 Multifunction Printer ® Service Manual...
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This setting lets you feed a single or continuous page from the standard bin. 1. Enter the Diagnostics menu, and then navigate to: Output bin quick feed > Standard bin For non-touch-screen printer models, press to navigate through the settings. Xerox B225/B235 Multifunction Printer ® Service Manual...
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M M o o d d e e l l N N a a m m e e This setting displays the model name of the printer. 1. Enter the Diagnostics menu, and then navigate to: Printer Setup > Model name 2. View the model name. Xerox B225/B235 Multifunction Printer ® Service Manual...
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Check the boards and cables for possible issues. • For the fuser exit sensor actuator, toggle it toward the rear door. List Of Sensor Tests Sensor (front door) Sensor (media present in tray1 S1) Sensor (staging sensor S2) Xerox B225/B235 Multifunction Printer ® Service Manual...
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This setting lets you adjust the skew, margins, or print a Quick test page. For non-touch-screen printer models, press to navigate through the settings. 1. Enter the Diagnostics menu, and then navigate to: Printer diagnostics & adjustments > Registration adjust 2. Select a setting to adjust. Xerox B225/B235 Multifunction Printer ® Service Manual...
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• If the motor fails, the test failure may not indicate a failed motor. Further troubleshooting may be required. Check the boards and cables for possible issues. List Of Motor Tests Flatbed Scanner ADF Transport Xerox B225/B235 Multifunction Printer ® Service Manual...
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Before starting the test, make sure that the scanner glass and scanner glass pad are clean. For more information, see Cleaning The Scanner. 1. Enter the Diagnostics menu, and then select Scanner Diagnostics. For non-touch-screen printer models, press to navigate through the settings. 2. Select Sensor Calibration Reset. Xerox B225/B235 Multifunction Printer ® Service Manual...
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• If the back side of the copy has vertical streaks, then clean the scanner glass and scanner glass pad, and then print another copy. • If the streaks still appear, then repeat the cleaning and verification procedure or replace the ADF. Xerox B225/B235 Multifunction Printer ® Service Manual...
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The Config menu consists of menus, settings, and operations that are used to configure the printer. • To access the Config menu in B225 printers, press and hold Right arrow and OK on the control panel, and then turn on the printer.
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Adjust the toner density when printing or copying documents. Print Density 1–5 (3*) Copy Density 1–5 (3*) Device Operations Set the printer to reduce the amount of noise that it makes when printing. Quiet Mode Xerox B225/B235 Multifunction Printer ® Service Manual...
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Disable the scanner if it is not working properly. Disable Scanner Enabled* Disabled ADF Disabled Scanner Configuration Set the byte order of a TIFF-formatted scan output. Tiff Byte Order CPU Endianness* Little Endian Big Endian Xerox B225/B235 Multifunction Printer ® Service Manual...
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Service Menus Description Menu item Scanner Configuration Set the RowsPerStrip tag value of a TIFF-formatted scan output. Exact Tiff Rows Per Strip An asterisk (*) next to a value indicates the factory default setting. Xerox B225/B235 Multifunction Printer ® Service Manual...
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This contains several functions that a service engineer may need in order to diagnose and fix problems on the printer. To access the Service Engineer (SE) menu in B225 printers, perform the following: • From the home screen, press these buttons in the following sequence:...
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• Scanner: [current value] Agency Test • Go Off Hook • Ring Detect • Generate Tones • Modulations Fax Settings • Line Features • Fax Modulations • Detect EOLS • Print Logs • AutoPrint T30 Logs Xerox B225/B235 Multifunction Printer ® Service Manual...
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S S c c a a n n S S E E This setting displays the current scanner registration values for each scanner source (flatbed, ADF front, ADF rear). Enter the Service Engineer (SE) menu, and then navigate to: Scan SE > Scanner Info Xerox B225/B235 Multifunction Printer ® Service Manual...
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Entering Invalid Engine Mode This mode allows the printer to load the correct firmware code. To access the Invalid engine mode in B225 printers, perform the following: 1. Turn off the printer. 2. From the control panel, press and hold 3, 4, and 6 while turning on the printer.
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F F o o r r 2 2 . . 4 4 - - , , 4 4 . . 3 3 - - , , 7 7 - - , , a a n n d d 1 1 0 0 - - i i n n c c h h D D i i s s p p l l a a y y s s 1. Turn off the printer. 2. Press and hold the 2, 7, and 8 buttons. 3. Turn on the printer. Xerox B225/B235 Multifunction Printer ® Service Manual...
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Note: If tray 1 is not closed, then the printer will boot normally. 6. A screen with red selection items appears. Touch -> to navigate to Recovery mode. 7. Touch Boot or RECOVERY. Xerox B225/B235 Multifunction Printer ® Service Manual...
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Service Menus Xerox B225/B235 Multifunction Printer ® Service Manual...
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Parts Removal Xerox B225/B235 Multifunction Printer ® Service Manual...
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Pour éviter tout risque de blessure par pincement, agissez avec précaution au niveau des zones signalées par cette étiquette. Les blessures par pincement peuvent se produire autour des pièces mobiles telles que les engrenages, portes, tiroirs et capots. Xerox B225/B235 Multifunction Printer ® Service Manual...
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Um das Risiko eines elektrischen Schlags und Schäden am Drucker zu vermeiden, ziehen Sie das Netzkabel aus der Steckdose und trennen Sie alle Verbindungen zu jeglichen externen Geräten, bevor Sie Kabel, Elektronikplatinen oder Baugruppen einstecken oder abziehen. Xerox B225/B235 Multifunction Printer ® Service Manual...
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ESD-sensitive parts, do the following: • Turn off the printer before removing logic boards. • Keep the parts in their original packing material until you are ready to install them into the printer. Xerox B225/B235 Multifunction Printer ® Service Manual...
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• Prevent parts from being accidentally touched by other personnel. Cover the printer when you are not working on it. • Be careful while working with the parts when cold-weather heating is used. Low humidity increases static electricity. Xerox B225/B235 Multifunction Printer ® Service Manual...
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Do not perform a Power-On Reset (POR) until the problem is resolved. If a POR is performed at this point, then the replacement part can no longer be used in another printer and must be returned to the manufacturer. Xerox B225/B235 Multifunction Printer ® Service Manual...
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• If you are unable to access the administrative menus to verify that the printer is restored, then ask the customer for access rights. • If a 10.00 error appears after you restart the printer, then contact the next level of support. Xerox B225/B235 Multifunction Printer ® Service Manual...
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To load the zip files that you received from Hardware Support, do the following: 1. Open a web browser, and then type the printer IP address. 2. Click Import Configuration, and then click Browse. Xerox B225/B235 Multifunction Printer ® Service Manual...
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U U s s i i n n g g A A N N e e t t w w o o r r k k C C o o m m p p u u t t e e r r Using the File Transfer Protocol (FTP) Note: The printer must be in ready state to update the firmware. 1. Turn on the printer. 2. Obtain the IP address from the home screen. Xerox B225/B235 Multifunction Printer ® Service Manual...
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Z Z e e r r o o I I n n s s e e r r t t i i o o n n F F o o r r c c e e ( ( Z Z I I F F ) ) C C o o n n n n e e c c t t o o r r s s These connectors are used on the boards and cards that are installed in the printer. To avoid damaging the connectors and their cables, observe the following: Xerox B225/B235 Multifunction Printer ® Service Manual...
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Removing the cable 1. Unlock the actuator. 2. Remove the cable. Inserting the cable Make sure that the actuator is unlocked before installing the cable. The tabs are vertical when the actuator is locked. Xerox B225/B235 Multifunction Printer ® Service Manual...
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H H o o r r i i z z o o n n t t a a l l B B o o t t t t o o m m C C o o n n t t a a c c t t C C o o n n n n e e c c t t o o r r This connector uses a flip locking actuator to lock the ribbon cable into the ZIF connector. Xerox B225/B235 Multifunction Printer ® Service Manual...
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Do not use a fingernail or screwdriver to open the actuator to avoid damaging the ribbon cable. Do not close the actuator from its ends. Removing the cable 1. Unlock the actuator. 2. Remove the cable. Xerox B225/B235 Multifunction Printer ® Service Manual...
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2. Insert the cable below the actuator with the contacts facing downward and away from the locking actuator. Note: Make sure that the cable is installed squarely into the connector to avoid intermittent failures. Xerox B225/B235 Multifunction Printer ® Service Manual...
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When opening or closing this type of actuator, gently lift the center of the actuator using your finger. Do not use a fingernail or screwdriver to open the actuator to avoid damaging the ribbon cable. Do not close the actuator from its ends. Xerox B225/B235 Multifunction Printer ® Service Manual...
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Parts Removal Removing the cable 1. Rotate the locking actuator from the center of the actuator to the unlocked position. 2. Remove the cable. Xerox B225/B235 Multifunction Printer ® Service Manual...
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Make sure that the cable is installed squarely into the connector to avoid intermittent failures. 3. Rotate the locking actuator to the locked position. Note: • Do not move the cable while locking the actuator. Xerox B225/B235 Multifunction Printer ® Service Manual...
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Do not close the actuator from the center of the actuator. Do not use a screwdriver to open or close the actuator to avoid damage to the cable or connector. Xerox B225/B235 Multifunction Printer ® Service Manual...
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Parts Removal Removing the cable 1. Slide the tabs away from the connector. 2. Remove the cable. Xerox B225/B235 Multifunction Printer ® Service Manual...
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2. Insert the cable on top of the actuator with the contacts facing away from the locking actuator. 3. Slide the locking actuator toward the connector to lock the cable Note: • Do not move the cable while locking the actuator. Xerox B225/B235 Multifunction Printer ® Service Manual...
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L L o o w w I I n n s s e e r r t t i i o o n n F F o o r r c c e e ( ( L L I I F F ) ) C C o o n n n n e e c c t t o o r r Warning: When installing a cable into an LIF connector, avoid bending the edges of the cables and damaging the contacts on the cables. Xerox B225/B235 Multifunction Printer ® Service Manual...
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1. Make sure that the contacts of the controller board and connectors are on the same side. 2. Insert the cable. Note: Make sure that the cable is installed straight into the connector to avoid intermittent failures. Xerox B225/B235 Multifunction Printer ® Service Manual...
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3. Fold the printed test page on the left side so that a few millimeters of grid lines wrap around the outside of the fold. 4. Make a second vertical fold near the center so that the left side top edge aligns with the right side top edge. Xerox B225/B235 Multifunction Printer ® Service Manual...
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7. After obtaining a properly adjusted image on the paper, tighten all the screws. Note: If necessary, print a Quick test page again and perform the Registration adjust procedure to correct the skew and misalignments. See Registration adjust. Xerox B225/B235 Multifunction Printer ® Service Manual...
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1. From the control panel, navigate to Settings > Device > Maintenance > Out of Service Erase > Sanitize all information on nonvolatile memory. 2. Select Sanitize all information on nonvolatile memory, and then select ERASE. 3. Follow the instructions on the screen. Xerox B225/B235 Multifunction Printer ® Service Manual...
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8. For each letter under the HVPS adjust section, enter the values as indicated on the sticker of the new HVPS. 9. Perform a POR. 10. Enter the Diagnostics menu, and then navigate to: Reports > Device > Device settings 11. Check if the new HVPS adjust values were saved. Xerox B225/B235 Multifunction Printer ® Service Manual...
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• When reinstalling a part held with several screws, start all screws before the final tightening. • For printers that have a soft power switch, make sure to unplug the power cord after powering off. Xerox B225/B235 Multifunction Printer ® Service Manual...
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L L e e f f t t C C o o v v e e r r R R e e m m o o v v a a l l 1. Remove the tray insert. 2. Remove the duplex unit. 3. Remove the rear door. See Rear door removal. 4. Remove the bottom rear door. See Bottom rear door removal. Xerox B225/B235 Multifunction Printer ® Service Manual...
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Parts Removal 5. Remove the left cover. Xerox B225/B235 Multifunction Printer ® Service Manual...
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Parts Removal Xerox B225/B235 Multifunction Printer ® Service Manual...
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3. Remove the rear door. See Rear door removal. 4. Remove the bottom rear door. See Bottom rear door removal. 5. Remove the left cover. See Left Cover Removal. 6. Disconnect all cables. 7. Remove the controller board. Xerox B225/B235 Multifunction Printer ® Service Manual...
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2. Remove the duplex unit. 3. Remove the rear door. See Rear door removal. 4. Remove the bottom rear door. See Bottom rear door removal. 5. Remove the left cover. See Left Cover Removal. Xerox B225/B235 Multifunction Printer ® Service Manual...
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2. Remove the duplex unit. 3. Remove the rear door. See Rear door removal. 4. Remove the bottom rear door. See Bottom rear door removal. 5. Remove the left cover. See Left Cover Removal. Xerox B225/B235 Multifunction Printer ® Service Manual...
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Parts Removal 6. Disconnect all the cables. Xerox B225/B235 Multifunction Printer ® Service Manual...
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Parts Removal 7. Remove the HVPS. Note: Installation note:Make sure that the spring contacts on the printer (A) are properly aligned with the contacts on the HVPS (B). Xerox B225/B235 Multifunction Printer ® Service Manual...
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R R i i g g h h t t C C o o v v e e r r R R e e m m o o v v a a l l 1. Remove the tray insert. 2. Remove the duplex unit. Xerox B225/B235 Multifunction Printer ® Service Manual...
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Parts Removal 3. Remove the right cover. Xerox B225/B235 Multifunction Printer ® Service Manual...
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3. Remove the rear door. See Rear door removal. 4. Remove the bottom rear door. See Bottom rear door removal. 5. Remove the right cover. See Right cover removal. 6. Remove the main drive. Xerox B225/B235 Multifunction Printer ® Service Manual...
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Installation note:Pay attention on how the gears are installed on the main drive and on the printer. Some gears may have a coupler within them. For more information, see the Main Drive Removal video. Xerox B225/B235 Multifunction Printer ® Service Manual...
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4. Remove the bottom rear door. See Bottom rear door removal. 5. Remove the left cover. See Left Cover Removal. 6. Remove the right cover. See Right cover removal. 7. Remove the top cover. See Top Cover Removal. Xerox B225/B235 Multifunction Printer ® Service Manual...
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Parts Removal 8. Disconnect the cable, and then remove it from the frame. Xerox B225/B235 Multifunction Printer ® Service Manual...
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Parts Removal 9. Remove the fan, and then remove the gear. Note: Installation note:Before installing the gear, make sure that it is properly greased. Xerox B225/B235 Multifunction Printer ® Service Manual...
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4. Remove the bottom rear door. See Bottom rear door removal. 5. Remove the left cover. See Left Cover Removal. 6. Remove the right cover. See Right cover removal. 7. Disconnect the cable, and then detach the ADF link. Xerox B225/B235 Multifunction Printer ® Service Manual...
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Parts Removal 8. Remove the control panel. Xerox B225/B235 Multifunction Printer ® Service Manual...
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4. Remove the bottom rear door. See Bottom rear door removal. 5. Remove the left cover. See Left Cover Removal. 6. Remove the right cover. See Right cover removal. 7. Disconnect the cable, and then detach the ADF link. Xerox B225/B235 Multifunction Printer ® Service Manual...
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Parts Removal 8. Remove the control panel. Xerox B225/B235 Multifunction Printer ® Service Manual...
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T T r r a a n n s s f f e e r r R R o o l l l l e e r r R R e e m m o o v v a a l l 1. Remove the toner cartridge. Xerox B225/B235 Multifunction Printer ® Service Manual...
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• Do not touch the foam on the roller. • The shaft is greased. To avoid contaminating the roller, do not touch the shaft. • Make sure that the spring is properly installed on the right side of the roller. Xerox B225/B235 Multifunction Printer ® Service Manual...
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D D u u p p l l e e x x U U n n i i t t R R e e m m o o v v a a l l Remove the duplex unit. Xerox B225/B235 Multifunction Printer ® Service Manual...
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3. Remove the left cover. See Left Cover Removal. 4. Remove the right cover. See Right cover removal. 5. Remove the rear door. See Rear door removal. 6. Remove the bottom rear door. See Bottom rear door removal. Xerox B225/B235 Multifunction Printer ® Service Manual...
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4. Remove the rear door. See Rear door removal. 5. Remove the bottom rear door. See Bottom rear door removal. 6. Remove the left cover. See Left Cover Removal. 7. Remove the redrive. See Redrive removal. Xerox B225/B235 Multifunction Printer ® Service Manual...
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Parts Removal 8. Remove the fuser. Note: Installation note:Pay attention to the cable routing. Xerox B225/B235 Multifunction Printer ® Service Manual...
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F F u u s s e e r r E E x x i i t t F F l l a a g g R R e e m m o o v v a a l l 1. Remove the rear door. See Rear door removal. 2. Open the fuser door. Xerox B225/B235 Multifunction Printer ® Service Manual...
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Parts Removal 3. Remove the fuser exit flag. Xerox B225/B235 Multifunction Printer ® Service Manual...
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Top Removals T T o o p p C C o o v v e e r r R R e e m m o o v v a a l l B225 top cover removal 1. Remove the tray insert.
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Parts Removal 10. Disconnect the cable from the left and right sides of the printer. Note: Make sure to release the right side cable from the frame. Xerox B225/B235 Multifunction Printer ® Service Manual...
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Parts Removal 11. Remove the top cover. Xerox B225/B235 Multifunction Printer ® Service Manual...
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7. Remove the right cover. See Right cover removal. 8. Remove the ADF scanner and flatbed scanner. See ADF Scanner and Flatbed Scanner Removal. 9. Remove the control panel. See 2.8-in. Control Panel Removal. Xerox B225/B235 Multifunction Printer ® Service Manual...
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Parts Removal 10. Disconnect the cable from the left and right sides of the printer. Note: Make sure to release the right side cable from the frame. Xerox B225/B235 Multifunction Printer ® Service Manual...
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Parts Removal 11. Disconnect the cable, and then remove the toroids. 12. Remove the screws, and then remove the fax card holder (A). Xerox B225/B235 Multifunction Printer ® Service Manual...
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Parts Removal 13. Remove the screws, and then remove the USB cable (B) from the guides. 14. Remove the top cover. Note: Installation note:Remove the USB port cover. Xerox B225/B235 Multifunction Printer ® Service Manual...
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4. Remove the right cover. See Right cover removal. 5. Remove the rear door. See Rear door removal. 6. Remove the bottom rear door. See Bottom rear door removal. 7. Remove the top cover. See Top Cover Removal. Xerox B225/B235 Multifunction Printer ® Service Manual...
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ADVERTENCIA: Radiación láser invisible de clase 3b en caso de apertura y neutralización de la seguridad. Evitar exposición al haz. WARNUNG: Unsichtbare Strahlung von Laser Klasse 3b wenn offen und Verriegelungen entriegelt. Kontakt mit Laserstrahl vermeiden. Xerox B225/B235 Multifunction Printer ® Service Manual...
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Parts Removal 9. Remove the printhead. Note: Installation note:Make sure that the EMC clip is properly installed. Xerox B225/B235 Multifunction Printer ® Service Manual...
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S S e e n n s s o o r r ( ( P P a a p p e e r r P P r r e e s s e e n n t t ) ) R R e e m m o o v v a a l l 1. Remove the tray insert. 2. Remove the duplex unit. Xerox B225/B235 Multifunction Printer ® Service Manual...
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S S e e n n s s o o r r ( ( S S t t a a g g i i n n g g a a n n d d I I n n p p u u t t ) ) R R e e m m o o v v a a l l 1. Remove the tray insert. 2. Remove the duplex unit. Xerox B225/B235 Multifunction Printer ® Service Manual...
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Parts Removal 3. Place the printer on its rear, and then remove the sensor cover. 4. Remove the sensor. Xerox B225/B235 Multifunction Printer ® Service Manual...
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P P i i c c k k R R o o l l l l e e r r s s R R e e m m o o v v a a l l Note: For a video demonstration, see Pick Roller Removal. 1. Remove the tray insert. Xerox B225/B235 Multifunction Printer ® Service Manual...
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Parts Removal 2. Place the printer on its rear. Xerox B225/B235 Multifunction Printer ® Service Manual...
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Parts Removal 3. Remove the right pick roller retainers. Note: Perform the same procedure to remove the left pick roller retainer. Xerox B225/B235 Multifunction Printer ® Service Manual...
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Parts Removal 4. Remove the two pick rollers. Xerox B225/B235 Multifunction Printer ® Service Manual...
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A A D D F F P P i i c c k k A A s s s s e e m m b b l l y y R R e e m m o o v v a a l l 1. Open the ADF cover. Xerox B225/B235 Multifunction Printer ® Service Manual...
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Parts Removal 2. Remove the separator pad. Note: • Pay attention to the position of the spring under the pad. • Do not lose the spring. Xerox B225/B235 Multifunction Printer ® Service Manual...
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2. Remove the duplex unit. 3. Remove the rear door. See Rear door removal. 4. Remove the bottom rear door. See Bottom rear door removal. 5. Remove the left cover. See Left Cover Removal. Xerox B225/B235 Multifunction Printer ® Service Manual...
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Parts Removal 6. Detach the scanner stand, and then remove the fax card cover. Xerox B225/B235 Multifunction Printer ® Service Manual...
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Parts Removal 7. Disconnect the FFC cable, and then remove it from the frame. Xerox B225/B235 Multifunction Printer ® Service Manual...
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Parts Removal 8. Disconnect the four cables, and then remove the screw securing the two ground cables. Xerox B225/B235 Multifunction Printer ® Service Manual...
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Parts Removal 9. Remove the ADF cables from the printer, and then remove the ADF scanner and flatbed scanner. Xerox B225/B235 Multifunction Printer ® Service Manual...
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Parts Removal 10. Detach the ADF scanner from the flatbed scanner. Note: Do not lose the two brackets. Xerox B225/B235 Multifunction Printer ® Service Manual...
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Parts Removal 11. Remove the ADF scanner from the flatbed scanner. Xerox B225/B235 Multifunction Printer ® Service Manual...
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Component Locations Printer Configuration Automatic document feeder (ADF) ADF tray ADF bin Standard bin Power button Manual feeder 250-sheet tray Control panel Xerox B225/B235 Multifunction Printer ® Service Manual...
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ADF FEEDN C JCN38 CIS scanner JCIS P1 GROUND GROUND 3.3 V SCAN VREF JCIS P6 FB CIS PCLK2 JCIS P9 JCIS P10 JCIS P11 GROUND JCN6 3.3 V FUSED RIP GROUND 5 V FUSED Xerox B225/B235 Multifunction Printer ® Service Manual...
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RING FAX SLEEP FAX RELAY JCN25 Control panel COL3 COL2 COL1 COL0 GROUND ROW7 ROW6 ROW5 ROW4 ROW3 ROW2 ROW1 ROW0 LCD ON LCD SDA LCD SCK LCD RSTN OP PAN DETECT LCD CD Xerox B225/B235 Multifunction Printer ® Service Manual...
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3.3 V ENG SNS PICK EN C BUMP ROLL EN C INPUT SNSN C BUMP SNSN C (NO CONNECTION) UNUSED SNSN C DEV PWM C XFR PWM C CHG PWM C XFR POS C Xerox B225/B235 Multifunction Printer ® Service Manual...
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25 V CONT 25 V CONT GROUND GROUND GROUND LV SLEEPN C LV HEAT C 25 V SW AC RELAY ON C 3 V JCN3 Motor (main) GROUND GROUND 25 V SW 25 V SW Xerox B225/B235 Multifunction Printer ® Service Manual...
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Sensor (tray empty) TRAY EMPTY LED C 1.1 V TRAY EMPTY C GROUND No connection JCN1 Sensor (fuser exit) 3.3 V EXIT SNS C GROUND JCN2 Sensor (fuser) A FUSER THERM C 1.8 V GROUND Xerox B225/B235 Multifunction Printer ® Service Manual...
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Maintenance Xerox B225/B235 Multifunction Printer ® Service Manual...
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• Do not use household cleaners or detergents, as they may damage the finish of the printer. • Make sure that all areas of the printer are dry after cleaning. 5. Connect the power cord to the electrical outlet, and then turn on the printer. Xerox B225/B235 Multifunction Printer ® Service Manual...
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C C l l e e a a n n i i n n g g T T h h e e S S c c a a n n n n e e r r 1. Open the scanner cover. Xerox B225/B235 Multifunction Printer ® Service Manual...
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Maintenance 2. Using a damp, soft, lint-free cloth, wipe the following areas: • ADF glass • ADF glass pad • Scanner glass Xerox B225/B235 Multifunction Printer ® Service Manual...
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Maintenance • Scanner glass pad 3. Close the scanner cover. Xerox B225/B235 Multifunction Printer ® Service Manual...
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Maintenance Xerox B225/B235 Multifunction Printer ® Service Manual...
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Parts Catalog Xerox B225/B235 Multifunction Printer ® Service Manual...
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• NS (not shown) in the Asm-index column indicates that the part is procurable but is not pictured in the illustration. • PP (parts packet) in the Description column indicates that the part is contained in a parts packet. Xerox B225/B235 Multifunction Printer ® Service Manual...
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Parts Catalog Assembly 1: Covers (B225) Removal Description procedure Asm-index Units/mach Units/FRU 002N03388 Right cover Right cover removal 002N03426 Front door Front door removal 002N03391 Left cover Left Cover Removal Xerox B225/B235 Multifunction Printer ® Service Manual...
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Description procedure Asm-index Units/mach Units/FRU 002N03390 Bottom rear Bottom rear door door removal 002N03389 Rear door Rear door removal 002N03401 Top cover Top Cover Removal 002N03395 2-line control 2-line Control panel Panel Removal Xerox B225/B235 Multifunction Printer ® Service Manual...
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Parts Catalog Assembly 2: Covers (B235) Removal Description procedure Asm-index Units/mach Units/FRU 002N03388 Right cover Right cover removal 002N03426 Front door Front door removal 002N03391 Left cover Left Cover Removal Xerox B225/B235 Multifunction Printer ® Service Manual...
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Description procedure Asm-index Units/mach Units/FRU 002N03390 Bottom rear Bottom rear door door removal 002N03389 Rear door Rear door removal 002N03402 Top cover Top Cover Removal 002N03396 2.8-in. control 2.8-in. Control panel Panel Removal Xerox B225/B235 Multifunction Printer ® Service Manual...
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Parts Catalog Assembly 3: Paper Path Removal Description procedure Asm-index Units/mach Units/FRU 007N01856 Redrive Redrive removal 152N11949 Duplex unit Duplex Unit Removal Xerox B225/B235 Multifunction Printer ® Service Manual...
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The Sleep Mode is automatically engaged after this product is not used for a specified period of time, called the Sleep Mode Timeout. Factory default Sleep Mode Timeout for this product (in minutes): Xerox B225/B235 Multifunction Printer ® Service Manual...
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Watts, the power consumption should be multiplied by the time the product spends in each mode in order to calculate energy usage. The total product energy usage is the sum of each mode's energy usage. Xerox B225/B235 Multifunction Printer ® Service Manual...
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260 mm (10 in.) Right side 200 mm (8 in.) Front 550 mm (22 in.) The minimum space needed in front of the printer is 76 mm (3 in.). Left side 200 mm (8 in.) Xerox B225/B235 Multifunction Printer ® Service Manual...
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ISO 9296. Note: Some modes may not apply to your product. 1-meter average sound pressure, dBA Printing One-sided: 52; Two-sided: 50 Scanning Copying Ready Values are subject to change. See https://www.xerox.com for current values. Xerox B225/B235 Multifunction Printer ® Service Manual...
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Supplies shelf life is approximately 2 years. This is based on storage in a standard office environment at 22° C (72° F) and 45% humidity. Wet-bulb temperature is determined by the air temperature and the relative humidity. Xerox B225/B235 Multifunction Printer ® Service Manual...
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Theory Of Operation Xerox B225/B235 Multifunction Printer ® Service Manual...
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If the POR sequence cannot be completed successfully, then the printer may post an error message. The message states that service may be needed. Xerox B225/B235 Multifunction Printer ® Service Manual...
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P P r r i i n n t t E E n n g g i i n n e e L L a a y y o o u u t t Printhead Toner cartridge Imaging unit Transfer roller Fuser Xerox B225/B235 Multifunction Printer ® Service Manual...
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P P r r i i n n t t C C y y c c l l e e F F l l o o w w c c h h a a r r t t Xerox B225/B235 Multifunction Printer ® Service Manual...
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The charge roller applies a uniform negative electrical charge to the surface of the photoconductor drum. The photoconductive properties of the surface material allow it to hold the charge as long as it is not exposed to light. Xerox B225/B235 Multifunction Printer ® Service Manual...
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The printhead emits the light that contacts the surface of the photoconductor drum. The light turns on or off coinciding with the digital latent image. The light causes areas of the photoconductor drum surface to lose charge, resulting in a relative opposite polarity. Xerox B225/B235 Multifunction Printer ® Service Manual...
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The developer unit applies the toner from the toner cartridge to the photoconductor drum. The difference in charge causes the toner particles to attract to the photoconductor drum areas which are exposed to light. Xerox B225/B235 Multifunction Printer ® Service Manual...
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The cleaning blade removes the residual toner from the photoconductor after the transfer. After cleaning, the process moves again to the charge process and repeats each cycle until the entire image is transferred to a side of the paper. Xerox B225/B235 Multifunction Printer ® Service Manual...
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For the final part of printing, the paper is transported to the fuser where heat and pressure are applied to it. As a result, the toner particles melt and permanently fuse with the paper, completing the print process. The print cycle repeats for the succeeding pages. Xerox B225/B235 Multifunction Printer ® Service Manual...
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P P r r i i n n t t e e r r S S e e c c t t i i o o n n s s Output bin Printhead Toner cartridge Imaging unit Manual feeder Tray Lift plate Transfer roller Fuser Paper paths Xerox B225/B235 Multifunction Printer ® Service Manual...
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The deskew roller feeds the paper to the transfer roller for image transfer. At the transfer roller, the photoconductor drum transfers the developed image to the paper to create the printed image. As the paper passes the fuser, heat and pressure are applied to bond permanently the toner to the Xerox B225/B235 Multifunction Printer ® Service Manual...
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The paper travels along the duplex path until it reenters the second input roller. From there, the paper continues its path until the print job is done. Xerox B225/B235 Multifunction Printer ® Service Manual...
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Detects the paper travelling between the pick rollers and the deskew roller Sensor (paper present) Detects paper presence in the tray Sensor (input) Detects the paper travelling between the deskew roller and the transfer roller Xerox B225/B235 Multifunction Printer ® Service Manual...
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Transport roller Deskew roller The motor (main drive) powers the drive mechanism of the printer. The gearbox provides mechanical power to the printer which transfers power through several gears to the following parts: Xerox B225/B235 Multifunction Printer ® Service Manual...
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Theory Of Operation • Manual feeder • Paper pick using the pick solenoid • Paper feed using the deskew solenoid • Transport roller • Toner cartridge • Photoconductor • Fuser • Duplex unit • Redrive Xerox B225/B235 Multifunction Printer ® Service Manual...
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The motor (scanner) drives the belt and controls the scanner position. The sensor (scanner home) detects the scanner at its home position. For ADF scan jobs, the scanner lamp stays at the left side to scan the document. Xerox B225/B235 Multifunction Printer ® Service Manual...
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(ADF scan). When the trailing edge of the paper reaches the sensor (ADF scan), the sensor goes to the off position. Scanning continues for a predetermined length of time. The exit rollers move the paper into the ADF bin. Xerox B225/B235 Multifunction Printer ® Service Manual...
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A A D D F F P P a a p p e e r r P P a a t t h h S S e e n n s s o o r r s s Sensor Function Sensor (ADF paper present) Detects paper presence in the ADF tray Motor (ADF transport) Drives the rollers that transport paper through the ADF Sensor (ADF scan) Detects paper for scanning Xerox B225/B235 Multifunction Printer ® Service Manual...
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Right cover (B225) 002N03388 Right cover (B235) 002N03389 Rear door (B225) 002N03389 Rear door (B235) 002N03390 Bottom rear door (B225) 002N03390 Bottom rear door (B235) 002N03391 Left cover (B225) 002N03391 Left cover (B235) 002N03394 Control panel and fax FFC cable...
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121N01275 Pick solenoid 126N00454 Fuser, 110 V 126N00455 Fuser, 220 V 127N07966 Fan assembly 130N01905 Sensor (paper present) 130N01906 Sensor (staging and input) 130N01907 Sensor (fuser exit) 130N01908 Sensor flags 152N11949 Duplex unit Xerox B225/B235 Multifunction Printer ® Service Manual...
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2-line control panel 002N03396 2.8-in. control panel 022N02906 ADF pick assembly 062N00314 ADF scanner assembly 002N03390 Bottom rear door (B225) 002N03390 Bottom rear door (B235) 117N02196 Cable kit parts pack 002N03394 Control panel and fax FFC cable 109N00873 Controller board (B225)
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Part Name Index Part name 002N03389 Rear door (B225) 002N03389 Rear door (B235) 007N01856 Redrive 002N03388 Right cover (B225) 002N03388 Right cover (B235) 109N00852 Scanner stand 130N01907 Sensor (fuser exit) 130N01905 Sensor (paper present) 130N01906 Sensor (staging and input) 130N01908...
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