Siemens CLINITEK Status Operator's Manual page 103

7 Troubleshooting
Lists of Errors and Advisory Messages
Error Code
E25,
Failure of automatic
calibration
E64 or
E65
Set Up failure
E27
E28
Printer error
E50
Incorrect strip type
or tilted strip
E52
Invalid barcode
Strip Test
E53
selected but
cassette detected
Cassette Test
E54
selected but strip
detected
Incorrect size test
E56
table
Missing strip or
E57
cassette
Description Action
Clean the calibration strip. If the error remains
after cleaning, contact your local representative
(contact information is given in Appendix A).
1. Switch the instrument off by pressing the
on/off button for 2 seconds. 2. Switch the
instrument on again by pressing the on/off
button.
Lift the printer cover and push the paper
holding arm back into position (see page 1 5,
Loading the Printer Paper or Label Roll for
location of paper holding arm).
Ensure that the strip type selected in Instrument Set
Up is being used (see 5 24, Select Urinalysis Test).
Check that the strip is placed correctly on the test
table insert. If the correct type of strip is being used
and the strip is placed correctly, check the
instrument operation by running another test using:
a) a yellow and clear sample, or b) Chek Stix® (see
page 8 1, Quality Control Testing).
Repeat the test using the correct Siemens
cassette.
Repeat the test using the Cassette Test
routine (see page 4 6 or 4 19).
Repeat the test using the Strip Test routine
(see page 4 1 or 4 11).
Repeat the test using the correct test table
(see page 4 1).
Repeat the test ensuring that the strip or
cassette is positioned on the test table (see
page 4 1 or 4 6 for strip or cassette testing).
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