Troubleshooting - Cuisinart EASY PREP PRO Instructions Manual

6. TROUBLESHOOTING

Q The food is unevenly processed.
A: The ingredients should be cut evenly into 2.5cm pieces before processing.
A: Process in batches to avoid overloading.
Q: Slices are uneven or slanted.
A: Place evenly cut food, cut side down, into the feed tube. Apply even pressure on the pusher
accessory.
Q: Food falls over in feed tube.
A: Feed tube should be packed full and evenly for best results. Ingredients should fi t snugly, but not
so tightly that it prevents the pusher accessory from moving.
Q: Some food remains on top of the disc.
A: It is normal for small pieces to remain; cut remaining bits by hand and add to processed ingredients.
Q: The motor does not start.
A: There is a safety interlock to prevent the motor from starting if it is not properly assembled. Make
sure the work bowl(s) and work bowl cover are securely locked into position. If the motor still will not
start, check the power cord and outlet.
Q: The food processor shuts off during operation.
A: The cover may have become unlocked; check to make sure it is securely in position. A safety
protector in the motor prevents the motor from overheating, which is caused by excessive strain.
Press the 'OFF' control button and wait 20 to 30 minutes to allow the food processor to cool off before
resuming.
Q: Unable to lock the work bowl cover
A: Ensure the rubber seal is fully fi tted to the small work bowl, making sure the lip of the band is
covering the bowl's circumference and isn't raised/loose at any point.
Q: The motor slowed down during operation.
A: This is normal as some heavier loads e.g slicing/shredding cheese may require the motor to work
harder. Simply reposition the food in the feed tube and try again.
A: Alternatively, the maximum load capacity may have been exceeded. Remove some of the
ingredients and continue processing.
Q: The food processor vibrated/moved around the countertop during processing.
A: This is normal as some heavier loads (e.g. slicing/ shredding cheese) may require the motor to work
harder.
A: Make sure the rubber feet at the bottom of the unit are clean and dry. Also make sure that the
maximum load capacity is not being exceeded.
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