Summary of Contents for Blue Coat ProxySG 900 Series
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Blue Coat®ProxySG Maintenance and Upgrade Guide ProxySG 900 Series Document Number: 231-03166 Rev B.2...
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Blue Coat may make changes to this document, or to the products described herein, at any time without notice. Blue Coat makes no commitment to update this document.
Removing a Hard Disk Drive (HDD) Assembly ...................38 Installing a Hard Disk Drive (HDD) Assembly ..................40 Verifying HDD Installation ........................41 Using the Management Console to Verify Disk Drive Installation ........41 Using the CLI to Verify Disk Drive Installation ................42 ProxySG 900 Series Maintenance & Upgrade Guide...
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4-Post Rail Installation ..........................94 2-Post Mid Mount Rail Assembly ......................96 2-Post Front Mount Rail Assembly ......................98 Install the Appliance into the Equipment Rack ................100 Verify the Slide Rail Installation ......................101 Appendix A ..............................102 ProxySG 900 Series Maintenance & Upgrade Guide...
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ProxySG 900 Series Maintenance & Upgrade Guide...
About This Guide About This Guide The ProxySG 900 Series Maintenance & Upgrade Guide describes how to install field- serviceable components and appliance upgrade kits for the ProxySG 900 Series appliance. Important: Review the “Safety Warnings and Cautions” on page 8 before servicing your appliance.
1.00mmð or 18AWG or 18AWG, and the length of the cords must be between 1.8m (6 feet) and 3.6m (12 feet). ProxySG 900 Series Maintenance & Upgrade Guide...
1. Check first to make sure you have not left loose tools or parts inside the system. 2. Check that cables, add-in boards, and other components are properly installed. 3. Attach the covers to the chassis according to the product instructions. ProxySG 900 Series Maintenance & Upgrade Guide...
Use a conductive foam pad if available but not the board wrapper. Do not slide board over any surface. ProxySG 900 Series Maintenance & Upgrade Guide...
About This Guide ProxySG 900 Appliance Listing The table below shows the current ProxySG 900 series appliances and it’s basic hardware configurations. Upgrade kits contain the requisite components to convert a model of the SG900 to higher specification model. Specifications and configurations are subject to change without notice.
MACH5 and Proxy Edition (4) 8GB DDR3-PC3-10600 SG900-55” on page 17. configurations. modules UPG-KIT- ● (4) 2TB, SAS HDDs w/carriers SG900-10 to - (1) Power supply unit 55 -PR. (1) ESD Wriststrap (1) Information flyer ProxySG 900 Series Maintenance & Upgrade Guide...
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MACH5 and Proxy Edition (4) 4GB DDR3-PC3-10600 SG900-45” on page 21. configurations. modules UPG-KIT- ● (2) 1 TB, SAS HDDs w/carriers SG900-20 to - (1) Power supply unit 45 -PR. (1) ESD Wriststrap (1) Information flyer ProxySG 900 Series Maintenance & Upgrade Guide...
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SG900-45 to a 55 -M5. in the MACH5 and Proxy Edition (4) 2TB, SAS HDDs w/carriers SG900-55” on page 25. configurations. (1) ESD Wriststrap UPG-KIT- ● (1) Information flyer SG900-45 to - 55 -PR. ProxySG 900 Series Maintenance & Upgrade Guide...
About This Guide Upgrade Kit Installation Tasks To install an upgrade kit for the ProxySG 900 Series appliance, follow the numbered tasks listed in the table below for your upgrade kit. Please note, a qualified technician must perform the following tasks in order to reduce the risk of damage to your appliance.
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See ‘Chapter 5: Backing Up the Configuration’ of the SGOS Admininstration Guide for instructions. Power down the appliance. See the ProxySG 900 Series Quick Start Guide for additional information. Install a second power supply unit. See, “Power Supply Unit” on page 43.
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See ‘Chapter 5: Backing Up the Configuration’ of the SGOS Admininstration Guide for instructions. Power down the appliance. See the ProxySG 900 Series Quick Start Guide for additional information. Install a second power supply unit. See, “Power Supply Unit” on page 43.
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Follow the listed steps to upgrade the SG900-10B to a SG900-30. Upgrade Description Steps Power down the appliance. See the ProxySG 900 Series Quick Start Guide for additional information. Install a second power supply unit. See, “Power Supply Unit” on page 43. Add additional HDDs.
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See ‘Chapter 5: Backing Up the Configuration’ of the SGOS Admininstration Guide for instructions. Power down the appliance. See the ProxySG 900 Series Quick Start Guide for additional information. Install a second power supply unit. See, “Power Supply Unit” on page 43.
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Follow the listed steps to upgrade the SG900-20 to a SG900-30. Upgrade Description Steps Power down the appliance. See the ProxySG 900 Series Quick Start Guide for additional information. Install a second power supply unit. See, “Power Supply Unit” on page 43. Add additional HDDs.
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Follow the listed steps to upgrade the SG900-20 to a SG900-45. Upgrade Description Steps Power down the appliance. See the ProxySG 900 Series Quick Start Guide for additional information. Install a second power supply unit. See, “Power Supply Unit” on page 43. Add additional HDDs.
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See ‘Chapter 5: Backing Up the Configuration’ of the SGOS Admininstration Guide for instructions. Power down the appliance. See the ProxySG 900 Series Quick Start Guide for additional information. Install a second power supply unit. See, “Power Supply Unit” on page 43.
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Follow the listed steps to upgrade the SG900-30 to a SG900-45. Upgrade Description Steps Power down the appliance. See the ProxySG 900 Series Quick Start Guide for additional information. Add additional HDDs. See, “Hard Disk Drive” on page 35. Replace existing memory modules.
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See ‘Chapter 5: Backing Up the Configuration’ of the SGOS Administration Guide for additional instructions. Power down the appliance. See the ProxySG 900 Series Quick Start Guide for additional information. Replace all existing HDDs. See, “Hard Disk Drive” on page 35.
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See ‘Chapter 5: Backing Up the Configuration’ of the SGOS Administration Guide for additional instructions. Power down the appliance. See the ProxySG 900 Series Quick Start Guide for additional information. Replace all existing HDDs. See, “Hard Disk Drive” on page 35.
About This Guide ProxySG 900 Series System Diagrams The following illustration shows the front and back of the ProxySG 900 Series appliance, and motherboard components: ProxySG 900 Series Maintenance & Upgrade Guide...
The appliance is powered off. System Management Green The appliance is healthy. Amber The appliance has encountered a warning. Amber: flashing The appliance has encountered a critical error. The appliance has not determined the system status. ProxySG 900 Series Maintenance & Upgrade Guide...
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About This Guide ProxySG 900 Series Maintenance & Upgrade Guide...
Fan Assembly This section describes how to replace a fan assembly in the ProxySG 900 Series appliance. The ProxySG 900 Series appliance contains seven identical serviceable fan assemblies that maintain the ideal temperature for the system components - two power supply fan units (one for each PSU inlet) and five system fan units.
Fan Assembly Replacing the Fan Assembly To replace a fan unit in a ProxySG 900 Series appliance: Check for a faulty fan: Log in to the appliance: https://ip_address:8082 where ip_address is the IP address assigned to the appliance. In the Management Console, navigate to Maintenance > System and Disks >...
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Unlock the shipping latch on the appliance by pulling the blue latch towards the front of the appliance. Open the center cover. Slide both center panel latches simultaneously towards the front of the appliance. While holding the latches in the open position, flip open the center panels. ProxySG 900 Series Maintenance & Upgrade Guide...
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Verify that the fan arrows point towards the rear of the appliance. An arrow indicating airflow direction is stamped on top of the fan unit. The new fan unit automatically powers up after it is recognized by the appliance. Replace the appliance cover. ProxySG 900 Series Maintenance & Upgrade Guide...
In the Management Console, navigate to Maintenance > System and Disks > Environment Click the View Sensors button to display a table that shows fan status. Verify the status of the new fan: ProxySG 900 Series Maintenance & Upgrade Guide...
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Fan Assembly ProxySG 900 Series Maintenance & Upgrade Guide...
See “Safety Warnings and Cautions” on page 8. ● Put on an electrostatic discharge (ESD) strap before opening the appliance. ● The image below shows the location of the ProxySG 900 appliance drive bays: ProxySG 900 Series Maintenance & Upgrade Guide...
Important: Users upgrading the ProxySG 900-10 and -55 appliances must replace all drives in the appliance. Blue Coat recommends users archive their configuration before replacing the HDDs. ProxySG 900 Series Maintenance & Upgrade Guide...
During this time the HDD LED will be solid red while data is being replicated. After the HDD synchronization has completed the HDD LED will change to blinking red – it is then safe to remove the HDD. ProxySG 900 Series Maintenance & Upgrade Guide...
Hard Disk Drive Removing a Hard Disk Drive (HDD) Assembly To replace a HDD in a ProxySG 900 Series appliance: Open the bezel to access the hard disk drive quick release carriers. Be sure to support both sides when flipping over the bezel.
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Pull out the HDD carrier a short amount from the appliance using the carrier latch handle. Once the HDD carrier body is in view, fully remove the carrier while supporting the carrier body. ProxySG 900 Series Maintenance & Upgrade Guide...
After the drive is in place, secure the drive by closing the latch until it clicks into place. Verify that the drive is flush with the face of the appliance. Verify that the HDD LED turns green after you install the replacement drive. Close the bezel. ProxySG 900 Series Maintenance & Upgrade Guide...
System and Disks Select > Disks Select the tab. Disks tab lists the total number of installed disk drives. Verify that the number of installed disk drives matches the number physically installed in the appliance. ProxySG 900 Series Maintenance & Upgrade Guide...
Enter the enable password you created during the initial configuration of your appliance. Type show disk all The image below shows the slots that have disk drives installed and the slots in which disk drives are not installed. ProxySG 900 Series Maintenance & Upgrade Guide...
Power Supply Unit This section describes how to replace or add a power supply unit in a ProxySG 900 Series appliance. Note: Power supplies are hot-swappable; you can remove and replace a faulty power supply while the appliance remains powered by the other power supply.
In the Management Console, navigate to Maintenance > System and Disks > Environment. Click the View Sensors button to display a table that shows power supply status. d. Identify the power supply that should be replaced: ProxySG 900 Series Maintenance & Upgrade Guide...
Power Supply Unit Replacing the Power Supply Unit To replace a power supply unit in a ProxySG 900 Series appliance: Disconnect the power cord from the power supply unit that needs to be replaced. Unplug the power cord from the AC power outlet and then from the appliance.
In the Management Console, navigate to Maintenance > System and Disks > Environment. Click the View Sensors button to display a table that shows power supply status. Verify the status of the new power supply. ProxySG 900 Series Maintenance & Upgrade Guide...
Memory Module This section describes how to replace memory modules in a Blue Coat ProxySG 900 Series appliance. Pre-Installation Checklist Item Description Tools Required None Components Supplied Matched DIMM set Other Required Components None Safety Notices See “Safety Warnings and Cautions” on page 8.
Memory Module Supported Memory Configurations The table below lists the available memory configurations for the ProxySG 900 Series appliance. The appliance is equipped with four DDR3 DIMM slots; two slots per channel (Channel A/B). Caution: Do not install any DIMMs which are not explicitly supported by the ProxySG 900 appliance.
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Note: The image above shows how matched memory modules should be grouped; one matched set in slots A1 and B1 and the second set in slots A2 and B2. This is only applicable for installations with two different pairs of memory types. ProxySG 900 Series Maintenance & Upgrade Guide...
Memory Module Replacing the Memory Modules To upgrade memory in the Blue Coat ProxySG 900 Series appliance: Power down the appliance and disconnect the power cord(s). Unplug the power cord(s) from the AC power outlet and then from the appliance.
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Slide the cover towards the rear of the appliance and then lift the cover off. Set the rear cover aside in a safe location. Unlock the the airduct by pushing two clips towards the rear of the appliance.. ProxySG 900 Series Maintenance & Upgrade Guide...
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Remove all of the existing memory (do not mix existing DIMMs with the included replacement DIMMs). Depress both of the locking latches per slot (a) to release the DIMM and remove it from the DIMM slot (b). ProxySG 900 Series Maintenance & Upgrade Guide...
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To install the new memory, align the notch in the DIMM with the DIMM slot. Be aware that the memory module can only be installed in one direction. Press each DIMM firmly into place until both locking latches snap into place. Do not force the memory module into place. ProxySG 900 Series Maintenance & Upgrade Guide...
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11. Lock into place by pushing the two pins towards the front of the appliance. 12. Reinstall the appliance’s middle and back panels. 13. Reinstall the appliance cabling. Reconnect the network cabling as necessary for your deployment. Reconnect the power cords. ProxySG 900 Series Maintenance & Upgrade Guide...
In the Management Console, navigate to Maintenance > System and Disks. The Summary tab displays the amount of memory installed. Verify that the total amount of memory corresponds with your appliance upgrade package. ProxySG 900 Series Maintenance & Upgrade Guide...
Processor (CPU) This section describes how to replace the Central Processing Unit in the Blue Coat ProxySG 900 Series appliance. Pre-Installation Checklist Item Description Tools Required #2 Phillips head screwdriver Components Supplied ● Heatsink with thermal adhesive ● Other Required Components...
Processor (CPU) Replacing the Processor (CPU) To install the new CPU in the Blue Coat ProxySG 900 Series appliance: Power down the appliance and disconnect the power cord(s). Unplug the power cord(s) from the AC power outlet and then from the appliance.
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Slide the cover towards the rear of the appliance and then lift the cover off. Set the rear cover aside in a safe location. Unlock the the airduct by pushing the two locking clips towards the rear of the appliance. ProxySG 900 Series Maintenance & Upgrade Guide...
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Remove the heat sink by unscrewing (4) screws using a #2 Phillips head screwdriver (a) and lifting the heatsink off the appliance (b). Avoid bumping or contacting nearby components when removing the heatsink. ProxySG 900 Series Maintenance & Upgrade Guide...
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Caution: Do not touch the processor socket contact points. Remove the processor by lifting it straight out of the socket. Set the processor aside in a safe location. 10. Carefully remove the processor from the packaging. ProxySG 900 Series Maintenance & Upgrade Guide...
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12. Secure the processor. Close the socket by lowering the socket load plate and locking the lever into place. When lowering the load plate, verify that the load plate notch is secured and fits under the support screw. ProxySG 900 Series Maintenance & Upgrade Guide...
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Minimize any movement of the heatsink after it has been set into place. Important: The extended section of the heatsink must point towards the center of the appliance. ProxySG 900 Series Maintenance & Upgrade Guide...
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After all screws are in place, tighten the heatsink screws. Do not overtighten! 16. Reinstall the air duct by aligning the notches in the air duct with the corresponding mounting pins on the chassis. ProxySG 900 Series Maintenance & Upgrade Guide...
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17. Lock the airduct into place by pushing the two locking clips towards the front of the appliance. 18. Reinstall the appliance’s middle and back panels. 19. Reinstall the appliance cabling. Reconnect the network cabling as necessary for your deployment. Reconnect the power cords. ProxySG 900 Series Maintenance & Upgrade Guide...
In the Management Console, navigate to Maintenance > System and Disks. The Summary tab displays the number of CPU cores installed. Note: The CPUs installed line displays the total number of active CPU cores for your appliance, not the number of physical CPUs. ProxySG 900 Series Maintenance & Upgrade Guide...
LAN Option Card This section describes how to install an upgrade option card into the ProxySG 900 Series appliance. The ProxySG 900 Series appliance is equipped with two expansion slots, with support for one full length and one half length card.
LAN Option Card Option Card Listing The table below lists the available option cards for the ProxySG 900 Series appliance. The appliance uses a PCI riser card assembly to accomodate installation of two option cards. The long option card is installed in expansion slot 2 (the left-most expansion slot when looking from the rear).
Note: Be careful when removing the bracket screws from the option card. Scratches or nicks on the circuit board can destroy the card! *The option card is in the upside down position. ProxySG 900 Series Maintenance & Upgrade Guide...
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LAN Option Card Install the ProxySG 900 bracket using the same Phillips head screws that were removed in the previous step. *The option card is in the upside down position. ProxySG 900 Series Maintenance & Upgrade Guide...
LAN Option Card Installing an option card To install an upgrade option card in a ProxySG 900 Series appliance: Power down the appliance and disconnect the power cord(s). Unplug the power cord(s) from the AC power outlet and then from the appliance.
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Unlock the blue release clips. Lift the PCI riser card assembly out of the appliance. Set the PCI riser card on a flat, open workspace with the protected top surface facing the workspace surface. ProxySG 900 Series Maintenance & Upgrade Guide...
(a) and then pulling out the cover from the side (b). Set the expansion slot cover aside in a safe location for future use. Unlock the support latch used to secure the card. ProxySG 900 Series Maintenance & Upgrade Guide...
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Verify that the PCI card has been fully seated and is aligned with the riser card bracket. Lock the securing latch. Verify that it is fully closed and that the option card is secured. ProxySG 900 Series Maintenance & Upgrade Guide...
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Reinstall the appliance cabling. Reconnect the network cabling as necessary for your deployment. Reconnect the power cords. Verify that you have correctly installed the option card by “Verifying Option Card Installation” on page 79 ProxySG 900 Series Maintenance & Upgrade Guide...
(a) and then pulling out the cover from the side (b). Set the expansion slot cover aside in a safe location for future use. Unlock the support latch used to secure the card. ProxySG 900 Series Maintenance & Upgrade Guide...
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Verify that the PCI card has been fully seated and is aligned with the riser card bracket. Lock the securing latch. Verify that it is fully closed and that the option card is secured. ProxySG 900 Series Maintenance & Upgrade Guide...
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Reinstall the appliance cabling. Reconnect the network cabling as necessary for your deployment. Reconnect the power cords. Verify that you have correctly installed the option card by “Verifying Option Card Installation” on page 79 ProxySG 900 Series Maintenance & Upgrade Guide...
Verifying Option Card Installation In the Management Console, navigate to Configuration > Network > Adapters In the Physical Interfaces panel list, the additional interfaces are displayed if the card was succesfully installed . ProxySG 900 Series Maintenance & Upgrade Guide...
The ProxySG 900 appliance NIC adapter cards are programmable and offer several bridging modes. These modes automatically become available in the Management Console when the appliance detects the presence of a Blue Coat supported programmable NIC adapter card. To configure the function of the programmable NIC adapter card: Configuration >...
BIOS Battery This section describes how to replace the BIOS battery on the ProxySG 900 Series appliance. Pre-Installation Checklist Item Description Tools Required None Components Supplied 3V BIOS Battery Other Required Components None Safety Notices See “Safety Warnings and Cautions” on page 8.
BIOS Battery Replacing the BIOS Battery To install an upgrade option card in a ProxySG 900 Series appliance: Power down the appliance and disconnect the power cord(s). Unplug the power cord(s) from the AC power outlet and then from the appliance.
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Lift the PCI riser card assembly out of the appliance. Set the PCI riser card on a flat, open workspace with the protected top surface facing the workspace surface. Removing the Riser Card Assembly from the Chassis ProxySG 900 Series Maintenance & Upgrade Guide...
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The battery should tilt upward, slightly out of the battery holder. Remove the battery. If necessary, use the pliers to lift the battery out of the battery holder. Properly dispose of the old BIOS battery. ProxySG 900 Series Maintenance & Upgrade Guide...
Re-install the PCIe riser card / SSL card unit back into the appliance and screw into place. 10. Re-install the appliance’s top cover. Finalize the BIOS Battery Installation After you have completed the BIOS battery replacement and have reinstalled all necessary deployment cables, turn on the appliance. ProxySG 900 Series Maintenance & Upgrade Guide...
Slide Rail Kit This section describes how to install the slide rail kit for the ProxySG 900 series into a variety of equipment racks. Pre-Installation Checklist Item Description Tools #2 Phillips head screwdriver 8mm wrench (or an adjustable wrench) Equipment rack specific mounting hardware (refer to your equipment rack guide for more...
Slide Rail Kit Blue Coat Appliance Mounting Options The slide rail mounting kit included with the Blue Coat ProxySG 900 series appliances provides the following mounting options: 2-Post Racks: • For any industry standard two post equipment rack. Mid-mount: The appliance is mounted near it’s center of gravity for better balance ■...
Slide Rail Kit Installation Tasks To install the Blue Coat ProxySG 900 series appliances appliance into an equipment rack, a qualified technician must perform the following tasks in the numbered order: Step Description Page “Choose a Rack Mounting Option” page 90 “Prepare the Equipment Rack”...
Slide Rail Kit Choose a Rack Mounting Option The Blue Coat ProxySG 900 series appliance can be installed into any industry standard 19 inch equipment rack, in 2- and 4-post configurations. The slide rail kit is fully adjustable and can also accommodate standard 4-post equipment racks.
Slide Rail Kit Prepare the Equipment Rack This procedure describes how to prepare the equipment rack for the Blue Coat ProxySG 900 series rail installation. Rack preparation includes selecting an appliance location on the equipment rack, marking bracket locations, and installing cage nuts (if necessary).
Activate the white one-way slide release latch (located towards the rear of the inner rail) and then remove the inner rail. Note: The slide rails are symmetrical in design. All slide rail components can be used interchangeably with the opposite slide rail. ProxySG 900 Series Maintenance & Upgrade Guide...
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They should operate smoothly in both directions with minimal effort. Next: • “4-Post Rail Installation” on page 94, or • “2-Post Mid Mount Rail Assembly” on page 96, or • “2-Post Front Mount Rail Assembly” on page 98 ProxySG 900 Series Maintenance & Upgrade Guide...
Align the assembled Rail_A against the equipment rack and mount to the outside face of the rack using (2) rack screws. Do not fully tighten! The Rail_A bracket will be tightened after the appliance is secured in the rack. ProxySG 900 Series Maintenance & Upgrade Guide...
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Repeat steps 3a-3c on the opposite side. Ensure both slide-rail assemblies are at the same height in the rack. Function check! Extend and retract the slide rails to verify smooth operation and slide- stop operation. Next: “Install the Appliance into the Equipment Rack” on page 100 ProxySG 900 Series Maintenance & Upgrade Guide...
(2) rack screws. Do not fully tighten! The Rail_B bracket will be tightened after the appliance is secured in the rack. Repeat for the other side. Verify the Rail_B mounting brackets are at the same height in the rack ProxySG 900 Series Maintenance & Upgrade Guide...
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Note: The above image illustrates one of many possible configurations. The placement of additional mounting points along Rail_A allows it to be placed in a variety of locations. Next: “Install the Appliance into the Equipment Rack” on page 100 ProxySG 900 Series Maintenance & Upgrade Guide...
(2) rack screws. Do not fully tighten! The Rail_B bracket will be tightened after the appliance is secured in the rack. Repeat for the other side. Verify that both Rail_B mounting brackets are at the same height in the rack. ProxySG 900 Series Maintenance & Upgrade Guide...
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Repeat steps 2a-2c for the other side of the equipment rack. Note: The above image illustrates one of many possible configurations based on the depth of the equipment rail. Next: “Install the Appliance into the Equipment Rack” on page 100 ProxySG 900 Series Maintenance & Upgrade Guide...
Slide Rail Kit Install the Appliance into the Equipment Rack This procedure describes how to mount the Blue Coat ProxySG 900 series appliance into the newly installed slide-rails in the equipment rack. WARNING! DO NOT attempt to mount theBlue Coat ProxySG 900 series appliances alone! If a mechanical lift is not used, Blue Coat recommends two people install the Blue Coat ProxySG 900 series appliances.
Slide Rail Kit Verify the Slide Rail Installation These steps describe how to verify that the Blue Coat ProxySG 900 series slide rail kit has been properly installed. To verify proper slide rail installation: Inspect the slide rails to verify that there is no damage to or debris in the rails.
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Appendix A Slide rail sizing information The ProxySG 900 series slide rail kit requires that the vertical equipment rack rails be 450mm apart (for the front) and 451mm (for the rear) for proper fit and function, as shown below. In...
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