Zoom 4401 User Manual
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Zoom 4401 User Manual

Zoom 4401 User Manual

Zoom ap+4 wireless router/access point user guide
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  • Page 1 AP+4...

  • Page 2: Table Of Contents

    Overview... 5 Installing the AP+4 ... 6 Connecting the Hardware... 7 Setting Up the AP+4... 8 Monitoring AP+4 Status ... 16 Operating Mode ... 19 Wireless Configuration ... 20 Basic Settings ... 20 Active Wireless Client Table... 23 Wireless Security... 24 Access Control ...
  • Page 3 Advanced VPN Settings for IKE ... 67 Management... 69 Statistics ... 69 DDNS ... 70 Time Zone Settings ... 72 Log ... 73 Upgrade Firmware... 75 Save/Reload Configuration ... 76 Password Setup ... 77 Troubleshooting ... 78 Zoom Customer Support ... 83 Regulatory Information ... 85...

  • Page 4: Package Contents

    The AP+4 package contains the following: • AP+4 • Quick Start • Power cube • CD containing warranty information and this documentation • Ethernet cable If anything is missing or damaged, please contact Zoom Customer Support or the vendor from whom you purchased the AP+4.

  • Page 5: Overview

    • As a Repeater, the AP+4 is placed near the edge of a wireless network – for example, a Zoom X6 network – and wirelessly links up to 200 more devices to the network. • As an Ethernet Client, the AP+4 connects via its LAN ports to up to four game consoles or computers, and links them wirelessly to a Zoom X6 or other wireless router.

  • Page 6: Installing The Ap+4

    This port connects to a live power source using the supplied power cube. RESET To reset the modem to its factory settings, insert a paper clip and press and hold for 10 seconds. Zoom AP+4 User Guide...

  • Page 7: Connecting The Hardware

    Connecting the Hardware Put the AP+4 near a computer to be used for setup. That computer needs an Ethernet (LAN) port. Turn off the computer. Connect one end of the supplied power cube to the AP+4 PWR jack, and the other end to a live power source. Important! Only use the power cube shipped with the AP+4.

  • Page 8: Setting Up The Ap+4

    LAN port Setting Up the AP+4 Open your web browser, enter 10.0.0.200 in the address bar, and press the Enter key to open the Zoom AP+4 configuration software. The Status page appears first. In the left pane, select Setup Wizard.
  • Page 9 On the Choosing an Operating Mode page, select the way you want to use the AP+4: Router/Access Point. In this mode, which is the one most users will select, the AP+4 links all wireless enabled computers and other devices to a network and gives those devices shared access to your broadband Internet connection.
  • Page 10 Internet, it is possible that you are running PPPoE software. In that case, at WAN Access Type select PPPoE (Point-to-Point Protocol over Ethernet). Then enter the User Name and Password given to you by your service provider. Zoom AP+4 User Guide...
  • Page 11 • If you are using the AP+4 as an Ethernet Client or a Repeater, at WAN Access Type you should also select DHCP Client unless you have requested a Static IP from your Internet Service Provider. If so, select Static IP and enter the values for IP Address, Subnet Mask, Default Gateway and DNS Server that you want to use on your network.
  • Page 12 Select Enable MAC Clone if for some reason you want to use the MAC address of a device in the network instead of the AP+4’s MAC address. • Enable Universal Repeater Mode (unavailable) SSID of Extended Interface (unavailable) Click Next to continue. Zoom AP+4 User Guide...
  • Page 13 On the Setting up Wireless Security page, select an encryption method to protect your wireless communication. We strongly recommend that you set up security. Note: If all the wireless devices on your network use WPA2 or WPA security, you can automatically configure WPA2 or WPA on each device using the Wi-Fi Protected Setup (WPS) page on the AP+4 Advanced Setup menu.
  • Page 14 In the Key Length list, select 64 bits or 128 bits (128 bits preferred). In the Key Format list, if all the wireless devices in the network are Zoom products, select ASCII. Otherwise, select Hex. In the Default Tx Key list, select Key 1 (the default).
  • Page 15 If you selected ASCII and you chose a 64-bit key length, write your 5-ASCII-character key in the space below for future reference, and then enter the key in the Encryption Key 1 box. — — — — — Click Finished, and at the Settings changed successfully! message, click OK.

  • Page 16: Monitoring Ap+4 Status

    The Status page is displayed when you open the AP+4 configuration software: Field Data displayed System Uptime The elapsed time of the current AP+4 session Firmware Version The AP+4 revision number. If you contact Zoom Technical Support, you will be asked for this number. Zoom AP+4 User Guide...
  • Page 17 Field Data displayed Wireless Configuration Mode Selected operating mode: AP, Client, WDS (Wireless Distribution System), or AP+WDS Band Selected wireless frequency band. 2.4 GHz B indicates a network of 802.11b devices, 2.4 GHz G indicates a network of 802.11g devices, and 2.4 GHz B+G indicates a network that includes both 802.11b and 802.11g devices.
  • Page 18 AP+4 IP address Subnet Mask Supplied by DHCP server or entered manually on the WAN Setup page. Default Gateway Supplied by DHCP server or entered manually on the WAN Setup page MAC Address AP+4 WAN MAC address Zoom AP+4 User Guide...

  • Page 19: Operating Mode

    Operating Mode Selecting an Operating Mode is the first step in configuring your AP+4. You may have completed this step using the Setup Wizard described in Chapter 1. If you want to change these settings, or if you are manually configuring the AP+4, in the left menu pane select Operation Mode.

  • Page 20: Wireless Configuration

    Wireless Configuration To set up or modify the parameters for your wireless network, in the left menu pane select Wireless. Basic Settings This page includes all the parameters on the Setup Wizard’s Configuring the Wireless Network page. Zoom AP+4 User Guide...
  • Page 21 Client. In this mode the AP+4 connects via its LAN ports to up to four game consoles or computers, and links them wirelessly to a Zoom X6 or other wireless router. WDS. In this mode the AP+4 acts as a Repeater in WDS (Wireless Distribution System) mode.
  • Page 22 LAN network if you want to use that address for Internet access instead of the AP+4’s MAC address. Enable Universal (Reserved) Repeater Mode SSID of Extended (Reserved) Interface Click Apply Changes to save your edits. Zoom AP+4 User Guide...

  • Page 23: Active Wireless Client Table

    Active Wireless Client Table On the Wireless Basic Settings page, click Show Active Clients to display a list of network devices (clients): Parameter Data displayed MAC Address MAC address of the network device Tx Packet Number of data packets transmitted without error Rx Packet Number of data packets received without error...

  • Page 24: Wireless Security

    WPA Mixed if some of your network devices support WPA2 and some support WPA. WPA-TKIP if all the devices in your network support WPA. WEP only if the devices in your network do not support WPA2 or WPA. None (not recommended) Zoom AP+4 User Guide...
  • Page 25 WPA2 (AES), WPA (TKIP), or WPA Mixed Enterprise Select this option in the unlikely event that your (RADIUS) network connects to a RADIUS server. Then select Use 802.1x Authentication and enter the RADIUS server’s Port, IP Address and Password. Personal (Pre- Select this option if the network does not Shared Key) connect to a RADIUS server.
  • Page 26 Select an encryption key length of 64 bits or 128 bits (128 bits preferred). Key Format If all the wireless devices in the network are Zoom products, select ASCII. Otherwise, select Hex. Default Tx Key Select Key 1 as the default key to use for encryption of transmitted messages.

  • Page 27: Access Control

    Access Control Use this page to allow or deny access to the network. Parameter Select or enter . . . Wireless Access Select: Control Mode • Deny Listed to prevent access by clients whose MAC addresses are listed • Allow Listed to permit access by clients whose MAC addresses are listed MAC Address Enter client addresses, one at a time.

  • Page 28: Wds Settings

    • Click Set Security to open the Wireless Security Setup page and configure security for the additional AP. The security method must be the same as on the AP+4. • Click Show Statistics to display Transmit and Receive information for each configured AP. Zoom AP+4 User Guide...

  • Page 29: Site Survey

    Delete Selected In the Current Access Control List, click the Select check box for one or more MAC addresses and then click this button to delete. Delete All Click this button to clear the list. Reset Click to clear the Select check boxes. Site Survey This page displays the available wireless networks in your vicinity.
  • Page 30 Select Click a button to select a network, and then click the Connect button to join the network. Security configured on the AP+4 must match the security on the selected network. Zoom AP+4 User Guide...

  • Page 31: Advanced Settings

    Advanced Settings As explained on this page, the Advanced Settings are designed for people with wireless network knowledge and experience. Most people will not need to change these settings. Parameter Select or enter . . . Authentication These settings are used with WEP. Type Select: •...
  • Page 32 If you selected the 2.4 GHz B+G band on the Protection Wireless Basic Settings page, select this option to allow 802.11b clients to work with the AP+4. RF Output Power Select a Radio Frequency output of 5% to 100%. Zoom AP+4 User Guide...
  • Page 33 Turbo Mode If the device you want to connect to supports Turbo mode, set this parameter to Auto to achieve significantly faster communication. Block Relay Use this feature to prevent two AP+4 clients Between Clients from communicating directly. This option enhances network security.

  • Page 34: Wifi Protected Setup™ (Wps)

    PIN. Alternatively, if the device has a hardware Secure Setup or similarly named button, or a virtual pushbutton on a software display, you can use the Push Button Configuration (PBC) option. Zoom AP+4 User Guide...
  • Page 35 Parameter Select or enter . . . Disable WPS Select this check box to turn off WPS. By default, WPS is enabled. Self PIN Number (Display only) Automatically generated AP+4 PIN. For a different number, click Regenerate PIN. Push Button To have the AP+4 search for another WPS- Configuration enabled device for 2 minutes, click Start PBC.
  • Page 36 When you select either Start PBC or Start PIN, the AP+4 configures itself and the network device with the defaults shown below (the randomly generated key will not be the same): All future devices on the network will be configured with those settings. Zoom AP+4 User Guide...

  • Page 37: Tcp/Ip Settings

    • Server (the default) if the AP+4 is acting as a dynamic Internet address server. • Client if another device on the network is providing the dynamic IP addresses. • None if the AP+4 is operating as a bridge. TCP/IP Settings Zoom AP+4 User Guide...
  • Page 38 If you have a large network that uses domains, enter a name. Click Apply Changes to save your entries or Reset to return to the defaults. Important: After you make changes, you must reboot all devices attached to the AP+4. Zoom AP+4 User Guide...

  • Page 39: Wan Interface

    WAN Interface To set up or modify the way the AP+4 connects to the Internet, in the left menu pane select TCP/IP Settings → WAN Interface: Parameter Select or enter . . . WAN Access Type • DHCP Client if you are connected directly to an ADSL or cable modem.

  • Page 40: Dhcp Client

    Domain Name Server (DNS), which maps the user-friendly domain names (URLs) that you type into your web browser (for example, www.zoom.com) to the numerical IP addresses that are used for Internet routing. When you type a URL into your browser, your PC sends a request to a DNS server to find the equivalent numerical address.
  • Page 41 Parameter Select or enter . . . Enable Web Select this check box to allow someone to Server Access on remotely access the AP+4’s built-in HTTP server. Web server access is useful for troubleshooting – it can allow a technician to remotely check the AP+4 configuration settings.
  • Page 42 The default is 1492 bytes. DNS 1 The IP Address of the primary Domain Name Server DNS 2 The address of an alternate DNS server to use in case DNS Server #1 is down or very slow Zoom AP+4 User Guide...
  • Page 43 DNS 3 The address of an alternate DNS server to use in case DNS Servers #1 and #2 are down or very slow Clone MAC (Usually optional) Enter the MAC address of a Address device in the LAN network if you want to use that address for Internet access instead of the AP+4’s MAC address.
  • Page 44 If the connection is dropped, it will automatically be restored. • Connect on demand if you connect when you initiate communication over the Internet. When the Idle Time interval expires, the connection is dropped. Zoom AP+4 User Guide...
  • Page 45 Domain Name Server (DNS). A DNS maps the user-friendly domain names that you type into your web browser (for example, www.zoom.com) to the numerical IP addresses that are used for Internet routing. When you type a domain name into your...
  • Page 46 L2F protocols. The AP+4 passes the encrypted packets back and forth between the VPN clients and the ISP’s VPN server. Set TTL (Time to Enter the number of hops a packet can make Live timer) Value before it is discarded. Zoom AP+4 User Guide...
  • Page 47 PPTP (VPN only) If you select PPTP (Point-to-Point Tunneling Protocol) as your WAN Access Type, you see the following parameters: Parameter Select or enter . . . IP Address The static IP address assigned by your Internet Service Provider Subnet Mask The Subnet Mask assigned by your ISP Server IP Address The IP address of your ISP’s PPTP server...
  • Page 48 Domain Name Server (DNS). A DNS maps the user-friendly domain names that you type into your web browser (for example, www.zoom.com) to the numerical IP addresses that are used for Internet routing. When you type a domain name into your...
  • Page 49 Parameter Select or enter . . . Enable Web Select this check box to allow someone to Server Access on remotely access the AP+4’s built-in HTTP server. Web server access is useful for troubleshooting – it can allow a technician to remotely check the AP+4 configuration settings.

  • Page 50: Firewall Settings

    Local Area Network. Port Range Enter a range of ports to be disabled. Note: You can enter more than one range, but you must click Apply Changes after each entry. Zoom AP+4 User Guide...

  • Page 51: Chapter 7. Vpn Settings

    Parameter Select or enter . . . Protocol Select • TCP (Transmission Control Protocol) • UDP (User Datagram Protocol) • Both Click Apply Changes to add the Port Range and protocol to the Current Port Filter list. Delete Selected In the Current Filter Table, click the Select check box for one or more Port Ranges and then click this button to delete.

  • Page 52: Ip Filtering

    In the Current Filter Table, click the Select check box for one or more IP addresses and then click this button to delete. Delete All Click this button to clear the table. Reset Click to clear the Select check boxes. Zoom AP+4 User Guide...

  • Page 53: Mac Address Filtering

    MAC Address Filtering Use this page to specify the MAC addresses of devices who are allowed to join the wireless network. Parameter Select or enter . . . Enable MAC When you select this check box, the AP+4 will Filtering compare the MAC address of a device requesting access to the network with the Current Filter Table.

  • Page 54: Url Filtering

    In the Current Filter Table, click the Select check box for one or more URLs and then click this button to delete. Delete All Click this button to clear the table. Reset Click to clear the Select check boxes. Zoom AP+4 User Guide...

  • Page 55: Port Forwarding

    Port Forwarding Port forwarding is a way of creating a tunnel through the AP+4’s firewall so that computers on the Internet can communicate via a single port to one of the computers on your LAN. Port forwarding is safer than creating a DMZ – where all ports on one computer inside the LAN are opened to all Internet traffic –...

  • Page 56: Dmz

    Enter the IP address of the computer Address designated as a DMZ. Apply Changes Click this button to create the DMZ. Reset If you make a mistake, click this button to return to the defaults on this page. Zoom AP+4 User Guide...

  • Page 57: Denial Of Service

    Denial of Service Also known as “cyber attacks” or “nukes,” Denial of Service attacks are deliberate attempts by hackers to bring your network down. Attacks include • System floods, which overwhelm a network with more requests than it can handle •...
  • Page 58 7 and 19 on LAN clients. In these messages the source address is spoofed to appear to be the address of a LAN client. Select the check box and enter the number of UDP Packets/Second that will be accepted. Zoom AP+4 User Guide...
  • Page 59 Parameter Select or enter . . . Per Source IP This type of attack involves large numbers of Flood: ICMP ICMP (Internet Control Message Protocol) requests, such as ping or netmask, etc., with the source address spoofed to appear to be the address of a LAN client.
  • Page 60 Select this check box to block all packets Blocking coming from a source IP address. Block Time Enter the number of seconds during which all traffic from a source IP address will be blocked. Apply Changes Click to save your entries. Zoom AP+4 User Guide...

  • Page 61: Vpn Settings

    Use these pages to set up a VPN (Virtual Private Network) to allow your company’s remote employees to communicate privately over the Internet. From the left menu pane, select VPN Settings to open the VPN Setup page: Parameter Select or enter . . . Enable IPsec VPN Select this check box to enable a Virtual Private Network with Internet Protocol security.
  • Page 62 (see page 63). Delete Select the option button for a VPN client and then click Delete to remove the client from the Current VPN Connection Table. Refresh Click this button to refresh the Current VPN Connection Table. Zoom AP+4 User Guide...

  • Page 63: Vpn Setup (Client)

    VPN Setup (Client) On the main VPN Setup page, select the option button for a VPN client and then click Edit to open the VPN client setup page: Parameter Select or enter . . . Enable Tunnel x Select this check box to enable a VPN tunnel between the AP+4 and another VPN endpoint.
  • Page 64 Enter the remote user’s IP address, URL, or email address. Key Management Select: IKE to use Internet Key Exchange Protocol. Click the Advanced button to configure IKE (see page 67). Manual to enter encryption and authentication keys. Zoom AP+4 User Guide...
  • Page 65 If you select IKE, the following options appear: Parameter Select or enter . . . Connection Type Select Responder or Initiator. If you select Responder, the Connect button is available. Select an encryption algorithm: (Encapsulating 3DES (a mode of the Data Encryption Security Payload, Standard algorithm that encrypts data three an Ipsec transport...
  • Page 66 Enter an authentication key. Apply Changes Click this button to save your entries. Reset Click to restore the VPN Client defaults. Refresh Click to update the connection status. Back Click to return to the main VPN Setup page. Zoom AP+4 User Guide...

  • Page 67: Advanced Vpn Settings For Ike

    Advanced VPN Settings for IKE IKE (Internet Key Exchange) is the protocol used by VPNs to establish a connection between a server and a remote client. On the VPN client setup page, in the Key Management section click the IKE button to open the VPN Settings for IKE page: Parameter Select or enter .
  • Page 68 Select ON or NONE. Click to save your settings and return to the VPN client setup page, where you are reminded to click Apply Changes. Cancel Click to return to the VPN client setup page. Zoom AP+4 User Guide...

  • Page 69: Management

    Management Statistics In the left menu pane, under Management, select Statistics to display the Transmit and Receive statistics for the AP+4’s wireless and wired connections: Zoom AP+4 User Guide...

  • Page 70: Ddns

    TZO. Domain name If you selected DynDNS, the default is <yourname>.dyndns.org. If you selected TZO, enter <yourname>.tzo.com User name/Email If you selected DynDNS, enter a User Name. If you selected TZO, enter your email address. Zoom AP+4 User Guide...
  • Page 71 Parameter Select or enter ..Password/Key If you selected DynDNS, enter a password. If you selected TZO, enter a key. Apply Changes Click this button to save your selections. Reset Click this button to restore the default settings. Chapter 8.

  • Page 72: Time Zone Settings

    Click this button to save your Time settings. Reset Click this button to return to the default settings. Refresh Click this button to refresh the NTP current date and time in the Current Time text boxes. Zoom AP+4 User Guide...

  • Page 73: Log

    To display the AP+4’s log, in the left menu pane, under Management, select Log: Parameter Select or enter ..Enable Log Select this check box to display the AP+4’s event log. System All Select this check box to display all events. Note: Enabling a system-wide log generates a very large amount of data and may adversely affect performance.
  • Page 74 Enter the IP address of the remote log server. Address Apply Changes Click this button to save your log settings. Refresh Click this button to update the log display. Clear Click this button to clear the log. Zoom AP+4 User Guide...

  • Page 75: Upgrade Firmware

    Upgrade Firmware From time to time, Zoom may release updated firmware for your AP+4. To see if there is an update, periodically visit the Zoom Web site: www.zoom.com. Download the upgrade files from the Web site to your computer, and unzip the files if necessary.

  • Page 76: Save/Reload Configuration

    Browse to select a file. Upload Click this button to upload the selected configuration file to the AP+4. Reset Settings to Click this button to restore the factory defaults Default to the AP+4. Zoom AP+4 User Guide...

  • Page 77: Password Setup

    Password Setup Use this page to set a password to protect the AP+4’s settings from unauthorized access. In the left menu pane, under Management, select Password: Parameter Select or enter ..User Name Enter a user name of up to 30 characters. New Password Enter a password of up to 29 characters.

  • Page 78: Troubleshooting

    Appendix A Troubleshooting Problem I followed the instructions for connecting the AP+4 hardware and entered 10.0.0.200 in my web browser’s address bar, but I cannot access the AP+4. Solution First, manually reset the AP+4: insert a paper clip into the RESET opening on the back panel and press and hold for 10 seconds.
  • Page 79 Select Use the following IP address and enter 10.0.0.100 and 255.255.255.0 as the IP address and Subnet mask, respectively. Click OK, then click Close. Re-enter 10.0.0.200 in your web browser’s address bar. Windows XP Users: On the Windows desktop, click the Start button, open Control Panel, in the left pane select Classic View, and double-click Network Connections.
  • Page 80 10.0.0.100 and 255.255.255.0 as the IP Address and Subnet Mask, respectively. Click OK, then click OK again.Re-enter 10.0.0.200 in your web browser’s address bar. Re-enter 10.0.0.200 in your web browser’s address bar. Zoom AP+4 User Guide...
  • Page 81 Problem I set up my AP+4 as an access point, but the devices I set up on my zoom wireless network cannot access the Internet. Solution Verify that a wired computer can access the Internet. • If it cannot, try the following: Make sure the associated LAN port LED on the AP+4 front panel is lit.
  • Page 82 AP+4. You can also try moving the wireless devices closer to the AP+4. You should also verify that zoom is selected as the wireless network. If it is not, then you are connected to the wrong network.

  • Page 83: Zoom Customer Support

    The serial number for PC cards is located below the barcode on the back of the card. Customer Support from Zoom Zoom has a skilled staff of Boston-based support specialists to assist you. If you would like help, we recommend that you familiarize yourself with the support alternatives described in this flyer.
  • Page 84 Zoom’s Web page lets you request assistance via e-mail, register online, access product reviews and descriptions, and do a whole lot more. Visit the Zoom Technical Support area for the latest flash upgrades and drivers for your Zoom product. To access Zoom’s Web page, please log onto your local Internet...

  • Page 85: Regulatory Information

    IEEE 802.11b or 802.11g operation of this product in the U.S.A. is firmware-limited to channels 1 through 11. Industry Canada Emissions Statement This Class B digital apparatus meets all requirements of the Canadian Interference-Causing Equipment Regulations. Cet appareil numérique Zoom AP+4 User Guide...
  • Page 86 In France outdoor operation is only permitted using the 2.4-2.454 GHz band: Channels 1-7. Electrostatic Discharge Statement The unit may require resetting after a severe electrostatic discharge event. Additional compliance information is located on the CD. Zoom AP+4 User Guide...

  • Page 87: Declaration Of Conformity

    Le constructeur déclare sous son entière responsabilité que ce matériel est conforme à la Directive 1999/5/EC via les documents ci-dessous. Ce produit a reçu le marquage CE. Hiermit erklärt Zoom die Übereinstimmung des Gerätes modem mit den grundlegenden Anforderungen und den anderen relevanten Festlegungen der Richtlinie 1999/5/EC. Dieses Produkt ist das gekennzeichnete Ο...

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