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Zoom ADSL USB Modem Quick Start guide None Quick Start Manual

Zoom adsl usb modem quick start guide
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Quick Start

ADSL USB Modem
This Quick Start contains all the information you should need
to install and use your Zoom ADSL USB modem. Instructions for
both Windows and Macintosh computers are included.
Important! Before You Begin
Before you install your ADSL modem, you must have ADSL
service enabled on your telephone line. To do this, you need
to sign up with an ADSL service provider. Your service
provider may refer to "ADSL service" as "DSL service.")

Package Contents

Your package contains the items shown below:
Zoom ADSL
USB Modem
Phone Cord
The CD contains the installation software, documentation,
warranty, and Customer Support information.
In addition, the package may include:
Phone-jack adapter to adapt the phone cord to a particular
phone jack (certain countries only)
ADSL line filter(s) (certain modem model only).
If anything is missing or damaged, please contact Zoom Customer
Support or your retailer or distributor.
Software
CD-ROM
USB Cable

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Summary of Contents for Zoom Zoom ADSL USB Modem Quick Start guide None

  • Page 1: Quick Start

    Quick Start ADSL USB Modem This Quick Start contains all the information you should need to install and use your Zoom ADSL USB modem. Instructions for both Windows and Macintosh computers are included. Important! Before You Begin Before you install your ADSL modem, you must have ADSL service enabled on your telephone line.

  • Page 2: You Will Also Need

    You Will Also Need A Windows 98/98SE/Me/2000/XP or Macintosh computer equipped with a USB port. An ADSL-enabled telephone wall jack to plug the modem into. ADSL USB Modem Quick Start...
  • Page 3 Quick Start If you have a Macintosh computer, please go to page 15. If you have a Windows computer, please continue below. Step 1: Installing the Software and Hardware for Windows 1 1 1 1 Make sure that your computer is on. 2 2 2 2 Insert the supplied CD into the CD-ROM drive of your computer.
  • Page 4 6 6 6 6 In the Country Selection dialog box, select your country and click Next. If your country is not listed, select Other. Depending on your selection, one of the following will happen: ! If your country only has one type of ADSL service, the Start Copying Files dialog box opens.
  • Page 5 7 7 7 7 If your country has more than one type of ADSL service, the Service Provider Selection dialog box opens. Select your service. If you do not know which service to select, please contact your ADSL service provider to get the information. If you cannot or do not want to contact your service provider, we recommend that you first try the entry labeled (1).
  • Page 6 8 8 8 8 If you selected Other in Step 6, the Internet Settings Selection dialog box opens. Enter the VPI and VCI numbers in their corresponding boxes, select the Encapsulation Type from the drop-down list, and click Next. If you do not know your service provider’s settings, please contact your provider and ask for them.
  • Page 7 When the installation is complete, click Finish to restart your computer. As your computer restarts, do the following: a a a a Click OK when you are prompted to connect the USB hardware, and then plug one end of the USB cable into the modem’s USB port and the other end into your computer’s USB port.
  • Page 8 If you want to plug a phone in through the modem, you can do so by plugging it into the modem’s jack labeled PHONE. If you do this, you should use a filter for that phone as discussed below. We HIGHLY RECOMMEND that you install a filter for EVERY phone and fax that is sharing the ADSL phone line.

  • Page 9: Step 2: Configuring Your Web Browser

    Step 2: Configuring Your Web Browser The software that you use to make an Internet connection must be set for a network connection, not a dial-up connection. This section includes instructions for recent versions of two popular Web browsers: Internet Explorer Version 5.0 (or later) and Netscape Navigator Version 7.2.
  • Page 10 2 2 2 2 On the Internet Properties dialog box, select the Connections tab, then click the Setup button. 3 3 3 3 The setup process will proceed differently, depending on your operating system. The following table details the process for your Windows computer.

  • Page 11: Configuring Netscape Navigator

    4 4 4 4 If you accessed Internet Explorer’s settings from the Control Panel (as explained in the “Tip” following step 1), the Control Panel window will still be open. Close it before continuing. Congratulations! You have configured Internet Explorer. Now continue with Connecting to the Internet, starting on page 12.
  • Page 12 If you do not have a Zoom icon: Go to page 13. If You Have a Zoom Desktop Icon If you have a Zoom icon, it means that your service provider uses a form of PPP Encapsulation and you need to enter a Username and Password to connect to the Internet.
  • Page 13 If you did not connect, see Connection Troubleshooting Tips on page 20. If You Do Not Have a Zoom Icon If you do not have a Zoom icon on your desktop, your service provider uses a form of 1483 Encapsulation, and typically no additional configuration is required.
  • Page 14 About the DSL Monitor Your modem includes a DSL monitor application. This application lets you check the status of your Internet connection. Double-click the triangular icon on your computer’s system tray at the bottom of your desktop to open the application. You can: Check if your DSL connection is active or idle.

  • Page 15: Mac Os X

    Mac OS 9 users, go to page 18. Mac OS X 1 1 1 1 Launch the CD and drag the Zoom ADSL USB OS X Installer onto the desktop. Double-click the ADI USB ADSL OSX icon. 2 2 2 2 Enter your Macintosh User Name and Password when the Authenticate box opens.
  • Page 16 6 6 6 6 Double-click the triangular icon desktop to open the ADI Monitor application. 7 7 7 7 Click the Configuration tab, then enter the VPI and VCI numbers in the corresponding ATM Channel VPI and ATM Channel VPI boxes, select the Encapsulation Type from the drop-down list, and click Save Changes.
  • Page 17 9 9 9 9 What happens next depends on the type of encapsulation you selected above. ! Bridged or Routed: No additional configuration is usually required. Go to Step 10. ! PPP: —You must change the highlighted entry in the Show pulldown list from Internal Modem to Ethernet Adaptor.
  • Page 18 Mac OS 9 1 1 1 1 Launch the CD and double-click the ADI USB ADSL OS9 Installer. 2 2 2 2 Double-click the ADI USB ADSL Classic application, and then click the Install button. 3 3 3 3 Once the software installation is complete, you will be prompted to restart your computer.
  • Page 19 6 6 6 6 Click the Configuration tab, then enter the VPI and VCI numbers in the corresponding ATM Channel VPI and ATM Channel VPI boxes, select the Encapsulation Type from the drop-down list, and click Save Changes. Do not change any other fields.

  • Page 20: Connection Troubleshooting

    Connection Troubleshooting Tips The following are some problems you may experience and some possible solutions to remedy the situation. Problem My modem’s LINK light continually blinks and does not stay solidly lit. Solution There are several issues that could cause this problem. Check these items: Ensure that the phone cord is firmly plugged into the wall jack and the LINE jack on the back of the modem.
  • Page 21 Verify that your ADSL service provider’s ADSL connection is functioning properly. (Place a call to your ISP’s customer support department to verify this.) Verify that your computer’s TCP/IP properties are correct. How you do this depends on your operating system: Windows XP 1 1 1 1 Open the Internet Protocol (TCP/IP) Properties dialog...
  • Page 22 Windows 2000 1 1 1 1 Open the Internet Protocol (TCP/IP) Properties dialog box. a a a a From the desktop, click the Start button, point to Settings, then Network and Dial-up Connections. b b b b Right-click the Local Area Connection icon, and select Properties.
  • Page 23 Windows 98/Me 1 1 1 1 Open the Internet Protocol (TCP/IP) Properties dialog box. a a a a From the desktop, click the Start button, point to Settings, then Control Panel. b b b b Double-click the Network icon to display the Network dialog box.
  • Page 24 How To Determine Your Service Provider’s Settings if You Do Not Know Them This section is only for those Windows users who have more than one ADSL service listed in the Service Provider Selection dialog box on page 5, and who do not have their service’s settings. If you selected an entry in the list (either your service’s first PPP or first 1483 setting) and you cannot connect to the Internet, you can use your modem’s DSL monitor application to change your settings to...
  • Page 25 Provider Selection dialog box opens, select the first 1483 Bridged or Routed entry for your service provider. To Uninstall Your Modem: Click the Start button and then, depending on your computer, either click Programs, or All Programs, and then Zoom ADSL USB. Select Uninstall and follow the prompts.

  • Page 26: If You Need Help

    SmartFacts Tip: From time to time, Zoom may release improved firmware. This is also available at www.zoom.com , along with upgrade instructions. We recommend that you check our Web site periodically for updates. Call our support office in the United States at (561) 241-7170 or in the United Kingdom at 44 (0)1276 704440.
  • Page 27 We post updated tables on our Web site. If your country is not listed in the tables below, please consult www.zoom.com Note to USA customers If your ADSL service provider is not shown below, first use the settings for Service Provider Not Shown at the bottom of the table.
  • Page 28 Table B: Countries Other Than The USA Service Provider or Country VPI VCI Encapsulation Australia-Telstra Argentina Belgium-ADSL Office Belgium-Turboline Bolivia Brazil-Brasil Telcom Brazil-Telefonica Brazil-Telmar Brazil-South Region Colombia-EMCALI Denmark-Cybercity, Tiscali France (1) France (2) France (3) Germany Hungary-Sci-Network Iceland-Islandssimi Iceland-Siminn Israel Italy Jamaica (1) Jamaica (2)
  • Page 29 Table B (Continued): Countries Other Than The USA Service Provider or Country VPI VCI Encapsulation Spain-Albura, Tiscali Spain-Colt Telecom, Ola Internet Spain-EresMas, Retevision Spain-Telefonica (1) Spain-Telefonica (2), Terra Spain-Wanadoo (1) Spain-Wanadoo (2) Spain-Wanadoo (3) Sweden-Telenordia Sweden-Telia Switzerland Turkey (1) Turkey (2) Venezuela-CANTV Vietnam PPPoA VC-MUX...

  • Page 30: Regulatory Information

    Regulatory Information U.S. FCC Part 68 Statement This equipment complies with Part 68 of the FCC rules and the requirements adopted by the ACTA. The unit bears a label on the back which contains among other information a product identifier in the format US:AAAEQ##TXXXX. If requested, this number must be provided to the telephone company.

  • Page 31: Industry Canada Emissions Statement

    Reorient or relocate the receiving antenna. Increase the separation between the equipment and receiver. Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. Consult the dealer or an experienced radio/TV technician for help. Industry Canada Emissions Statement This Class B digital apparatus meets all requirements of the Canadian Interference-Causing Equipment Regulations.
  • Page 32 3364-B 27338 ©2004...

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