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Frequently Asked Questions
Problems with the ice cube maker
Problem
You cannot turn the ice
cube maker on.
The ice cube maker is
not producing any ice
cubes.
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Possible cause and solution
The appliance is not connected to the power supply
or is not switched on.
Reconnect to the power supply and switch the
appliance back on.
The appliance and/or the ice cube maker is not
turned on.
Turn on the appliance and/or the ice cube maker.
The water supply line is not open.
Open the water intake.
The ice cube maker drawer is not closed properly.
Push the drawer all the way in.
The ice cube tray is not positioned correctly.
Adjust the position of the ice cube tray.
The temperature in the Freezer Zone is too high.
Select a lower temperature.
The water supply to the ice cube maker has been
interrupted.
Check the water connection and the hose.
The filter in the end of the water inlet hose or the filter
in the connection on the appliance is blocked.
Clean the filters.
The water line has not been vented.
Have a qualified professional check that the water
line has been properly vented before calling
Technical Service.
The appliance door and/or freezer drawers have been
opened too frequently, causing the compressor to
turn on more frequently and the ice cube maker to
ice up.
Only open the appliance door and freezer drawers
when necessary and for as short a time as
possible.
Remember it can take up to 24 hours to produce the
first ice cubes after initial commissioning.
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