Troubleshooting - TechniSat DIGITRADIO 585 Instruction Manual

21 Troubleshooting

If the device does not operate as intended, check the following table for
information.
Symptom
The device cannot be switched on. The device is not being supplied with power.
No sound can be heard.
The display does not switch on.
Poor reception via DAB+/FM.
The device cannot be operated.
External device is not charging via
wireless charging
Bad Bluetooth connection and
dropouts
If the malfunction has not been resolved, even after performing the checks
described, please contact the Technical Hotline.
80
Possible cause/remedy
Connect the power supply unit correctly to
the socket and to the device.
Increase the volume.
Disconnect the device from the power supply
and then reconnect it.
Change the position of the antenna or the
DIGITRADIO 585.
Disconnect the device from the power supply
and then reconnect it.
Change the position of the charging mat until
the charging process begins.
Do not exceed the maximum range for
Bluetooth of 10m.