Troubleshooting - TechniSat DigitRadio 370 CD BT Nero Manual

15 Troubleshooting

If the device does not operate as intended, check the following table for information.
Symptom
The device cannot be switched on. The device is not being supplied with power.
No sound can be heard.
The display does not switch on.
Poor reception via DAB+/FM.
The device cannot be operated.
Bad Bluetooth connection and
dropouts
No sound from the external input
(AUX).
Device automatically switches to
standby
Distorted sound can be heard.
Other
operational malfunctions, loud
noises or a malfunctioning display.
CD or MP3 CD is not detected or
music skips when played.
If the malfunction has not been resolved, even after performing the checks
described, please contact the Technical Hotline.
76
Possible cause/remedy
Increase the volume.
Disconnect the device from the power supply
and then reconnect it.
Fully extend the antenna. Change the position
of the antenna or the DIGITRADIO 370/371 CD
BT.
Disconnect the device from the power supply
and then reconnect it.
Do not exceed the maximum range for
Bluetooth of 10 m.
Is the device connected correctly?
Has AUX been selected as the input source?
Has playback been started on the external
device and has the
output volume been set?
The auto standby function switches the device
to standby after approx. 15 minutes if there
is no playback in DAB, CD, Bluetooth or USB
modes.
In AUX mode, the radio switches to standby
after 4 hours.
In the vicinity of the device, a
mobile phone or other device
is emitting disruptive radio waves. Remove
the mobile phone or device
from the vicinity of the radio.
Electronic components in the device
are malfunctioning. Remove the
mains plug. Keep the device separated from
the power source for
approx. 10 sec.
Reconnect the device.
Carefully clean the underneath of the CD.
Use another CD.