Related Manuals for Multitone ACCESS 3000 COMPACT
Summary of Contents for Multitone ACCESS 3000 COMPACT
- Page 1 © Multitone Electronics plc 2005 ACCESS 3000 COMPACT (RPE920 ENCODER) SUPERVISOR’S GUIDE...
- Page 2 Access 3000 Compact Supervisor’s Guide Part No. 9261-7849 Issue 1 9261-7849 Issue 1 Page www.multitone.com...
- Page 3 Access 3000 Compact Supervisor’s Guide This guide is for use with the Access 3000 Compact console only. It covers the making of paging calls to users, teams and sets; automatic paging, transfer and status registration; creation and modification of users, teams and set records.
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Page 4: Table Of Contents
SECTION 1........................7 INTRODUCTION TO PAGING ..................7 Introduction to Radio Paging................. 7 Your Access 3000 Compact Equipment ............... 7 Making a User Paging Call ................... 8 Call Transfers & Status Registration ..............8 Making a Team Paging Call.................. 9 Making a Set Paging Call.................. - Page 5 Access 3000 Compact Supervisor’s Guide Deleting a User Record..................31 Deleting a User Record with a Transfer .............. 32 Searching User Records..................33 Creating a Team ....................35 Editing a Team Record ..................38 4.10 Deleting a Team ....................40 4.11...
- Page 6 Access 3000 Compact Supervisor’s Guide SECTION 6........................65 DIRECTORIES ......................65 Automatic Paging....................65 Passwords ......................65 Receiver Fast Alpha Directory ................65 Description of Radio Channels ................66 User Number Directory ..................67 Key Team Numbers .................... 68 Receiver Types ....................68 APPENDIX I ........................
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Page 7: Section 1
(‘Call Reception’), or even by a spoken message. Access 3000 Compact, depending on receiver type, can support either one-way or full two-way speech messaging. Furthermore, when discrete contact is required or where the surrounding noise level is too high, the user can be alerted by a flashing light or vibrating pager. -
Page 8: Making A User Paging Call
Call Transfers & Status Registration Access 3000 Compact allows you to manage those times when people are out of the office, or simply when it not convenient for them to receive paging calls. The person using the pager may transfer their calls to a colleague, or may register themselves as ‘absent’... -
Page 9: Making A Team Paging Call
Making a Set Paging Call A set is a variation on the Access 3000 Compact team paging facility. A set consists of user records and like user paging they are called from a single USER NUMBER. A set may comprise of mixed receiver types and is called sequentially. -
Page 10: Section 2
Access 3000 Compact Supervisor’s Guide SECTION 2 USING THE OPERATOR CONSOLE Access 3000 Compact Display & Keyboard Caps ↑ Lock ↓ Ctrl Enter ↑ Shift ↑ Shift Access 3000 Compact Keyboard Ctrl 1 - Main Menu Key The Ctrl 1 key is used to abandon the current operation and move directly to the... - Page 11 ↑ Previous Key/Scroll-Up Arrow Key The ↑ key is used to move backwards through prompts by one step; it is also used to scroll up any of the Access 3000 Compact menus. ↓ Next Key/Scroll-Down Arrow Key The ↓ key is used to move forward one step through the prompts; it is also used to scroll down any of the Access 3000 Compact Menus.
- Page 12 Access 3000 Compact Supervisor’s Guide and B Send Keys Used to send paging calls. In system management operation these keys are used to type in Alphabetical information when creating fast alpha messages, channel names, receiver types and DLC records. Note: If at any time you press a key, which is invalid for an operation, you will hear a warning.
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Page 13: Section 3
Press A or B to Page 4. For speech calls press the key and wait for Access 3000 Compact to process the call A , B to Page, + Speech 5. -
Page 14: Paging A User - Numeric
4. For non-speech calls press A or B to page 4567 Press A or B to Page 5. For speech calls press the key and wait for Access 3000 Compact to process the call 4567 A , B to Page, + Speech 6. -
Page 15: Paging - Numeric & Alphanumeric Pagers With (Or Without) Fast Alpha
Access 3000 Compact Supervisor’s Guide Paging - Numeric & Alphanumeric Pagers with (or without) Fast Alpha 1. Press Ctrl 1 then press 1 to select Page User 1- Page User 2- Page Team 2. Type in the user number, e.g. 123 and press Enter... - Page 16 123 Please Call John Smith on 4567 Press A or B to Page 7. For speech calls press the key and wait for Access 3000 Compact to process the call 123 Please Call John Smith on 4567 A , B to Page, + Speech 8.
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Page 17: Status Registration & Call Transfer
Access 3000 Compact Supervisor’s Guide Status Registration & Call Transfer 1. Press Ctrl 1 then press 3 to select Transfer: 3- Transfer 4- Administration 2. Type in the user number, e.g. 123 and press Enter. User No. 123 - Edit - ↓ Search 3. -
Page 18: To Cancel A Call Transfer
Access 3000 Compact Supervisor’s Guide To Cancel a Call Transfer 1. Press Ctrl 1 then press 3 to select Transfer 3- Transfer 4- Administration 2. Type in the user number, e.g. 123 and press Enter User No. 123 Edit - ↓ Search 3. -
Page 19: Paging A Team - Tone Only
Team 01 Page, ESC – quit 4. For speech calls press the A key and wait for Access 3000 Compact to process the call Team 01 Speech Page, ESC – quit 5. -
Page 20: Paging A Team - Numeric
Team 01 Page, ESC – quit 5. For speech calls press the A key and wait for Access 3000 Compact to process the call Team 01 Speech Page, ESC – quit 6. -
Page 21: Paging A Team - Numeric & Alphanumeric Pagers With (Or Without) Fast Alpha
Access 3000 Compact Supervisor’s Guide Paging a Team - Numeric & Alphanumeric Pagers with (or without) Fast Alpha 1. Press Ctrl 1 then press 2 to select Page Team 1- Page User 2- Page Team 2. Enter the Team number, e.g. 01 and press Enter Team _ 12.00... - Page 22 Access 3000 Compact Supervisor’s Guide 6. For non-speech calls press A to page Team 01 Page, ESC – quit 7. For speech calls press the A key and wait for Access 3000 Compact to process the call Team 01 Speech Page, ESC – quit 8.
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Page 23: Paging A Set
Access 3000 Compact Supervisor’s Guide Paging a Set A call to a Set is sent in the same way as paging a user. Please note that you may not send a speech call to a Set. 1. Press Ctrl 1 then press 1 to select Page User... - Page 24 Access 3000 Compact Supervisor’s Guide c. If you are paging a Set that includes a Numeric or Alphanumeric pager with Fast Alpha pager as the least common pager type. Type in the Fast Alpha message code if known or use the ↑ or ↓ keys to locate the required message, e.g.
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Page 25: Sending A 2-Way Speech Call From A 2-Way Handset
Access 3000 Compact Supervisor’s Guide 3.10 Sending a 2-way Speech Call From a 2-way Handset If a two-way speech paging call has been initiated between a paging user With two-way speech and the operator console, the screen prompt will change from... -
Page 26: Sending A Speech Call Initiated From A Dlc
Access 3000 Compact Supervisor’s Guide 3.11 Sending a Speech Call Initiated From a DLC 1. If a paging call has been initiated by a DLC, which involves a one-way or two- way speech paging call between the operator console and the paging user. -
Page 27: Section 4
Throughout this section the associated number is shown in brackets, i.e. [1]. If you require a system overview of Access 3000 Compact with regard to Menu Structure, refer to the System Schematic, Appendix II of this guide. -
Page 28: Creating A User Record
If a call transfer is not required, press Enter. 12. Access 3000 Compact should now confirm the creation of a new User Record. 13. Press the Enter key to repeat the process, or press Ctrl 1 to return to the main menu. -
Page 29: Creating A Block Of User Records
Access 3000 Compact Supervisor’s Guide Creating a Block of User Records First, determine the allocation of user numbers. To create a block of records the user numbers must be in a sequential order, e.g. 01, 02, 03. If you have a number missing from the sequence, just create the block of records and then delete the record for the user and pager number which is not required. -
Page 30: Editing A User Record
Access 3000 Compact Supervisor’s Guide Editing a User Record Decide on the user number you wish to modify then follow the instructions below: 1. Press: Ctrl 1 2. Select: Administration [4] 3. Select: User Records [1] 4. Select: Edit [1] 5. -
Page 31: Deleting A User Record
Access 3000 Compact Supervisor’s Guide Deleting a User Record 1. Press: Ctrl 1 2. Select: Administration [4] 3. Select: User Records [1] 4. Select: Delete [4] 5. Type in the user number you wish to delete, e.g. 123 and press Enter. -
Page 32: Deleting A User Record With A Transfer
Access 3000 Compact Supervisor’s Guide Deleting a User Record with a Transfer To help you understand this process assume that user number 456 has been transferred to user number 123 and you wish to delete user number 123, follow the instruction outlined below: 1. -
Page 33: Searching User Records
Access 3000 Compact Supervisor’s Guide Searching User Records 1. Press: Ctrl 1 2. Select: Administration [4] 3. Select: User Records [1] 4. Select: Search [2] 5. Select one of the following Search options: User Number Search [1] Pager Number Search [2]... - Page 34 Access 3000 Compact Supervisor’s Guide Status Search [4] 1. You will now be prompted with Status 0, 0 equals status out. If you want to search by status out, press the ↓ key to search through all the user numbers that are OUT.
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Page 35: Creating A Team
Access 3000 Compact Supervisor’s Guide Creating a Team This process allows you to create teams of individual user records and/or format groups. Before you undertake this process first determine the team number, channel number(s), users and format groups to be allocated. - Page 36 Access 3000 Compact Supervisor’s Guide 11. To enter a format group type in either a 1 or 2 for one or two digit format group (for examples refer to the Glossary of Terms) then press Enter. If there is only one pager type on the system, the system will then confirm that the Group has been created, with the message: Group added to Team, then go to step 13.
- Page 37 Access 3000 Compact Supervisor’s Guide Notes: i. If a user number is already in the team you will be prompted with the message: Already in Team. Press Enter and type in a new number or press Enter followed by Esc to finish. Go to step 15.
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Page 38: Editing A Team Record
Enter. If there is only one pager type available Access 3000 Compact will confirm that the Group has been created. b. If there is more than one pager type you will be asked to select the required pager. - Page 39 Press ↓ or the Enter key to search through Groups and User numbers. To erase an entry press Delete. You will now be prompted with the message Delete Member press Delete again. Access 3000 Compact will confirm deletion with the message: Team Member removed.
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Page 40: Deleting A Team
Access 3000 Compact Supervisor’s Guide 4.10 Deleting a Team First determine the team number you wish to delete. 1. Press: Ctrl 1 2. Select: Administration [4] 3. Select: Team Records [2] 4. Select: Delete Team [4] 5. Type-in the team number which you wish to delete, e.g. 01 and press Enter. -
Page 41: Creating & Editing A Dlc Record
Access 3000 Compact Supervisor’s Guide 4.11 Creating & Editing A DLC Record First determine which DLC record number you wish to create or edit. You will then need to consider which User Number, Team Number and/or DLC Output Record the selected DLC record is to call and/or activate. Please follow the instruction outlined below: 1. -
Page 42: 4.11.1 To Create A Dlc To Call A Team
Access 3000 Compact Supervisor’s Guide 4.11.1 To Create a DLC to Call a Team 1. Type in the team number, e.g. 5 and press Enter 01 Team 5_ - Team 2. If the Speech MCU option is available and speech is required, press 1 followed by Enter. -
Page 43: 4.11.2 To Create A Dlc To Call A User
Access 3000 Compact Supervisor’s Guide 4.11.2 To create a DLC to call a User 1. Enter the user number, e.g. 123 and press Enter 01 User 123 User 2. You will now be required to select the paging call priority, either press Enter to... - Page 44 Access 3000 Compact Supervisor’s Guide 8. To activate the DLC Output press 1 followed by Enter, to de-activate a DLC press 0 followed by Enter 9. To activate the DLC Output Timer Press 1 followed by Enter, to de-activate the Timer press 0 followed by Enter 10.
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Page 45: Searching Through Dlc Records
Access 3000 Compact Supervisor’s Guide 4.12 Searching Through DLC Records 1. Press: Ctrl 1 2. Select: Administration [4] 3. Select: DLC Records [3] 4. Select: Search DLC [2] 5. Select one of the following Search options User in DLC Search [1]... - Page 46 Access 3000 Compact Supervisor’s Guide Team in DLC Search [2] 1. Type in the user number, e.g. 123 and press Enter. 2. At the following prompt you may either: Team 01 DLC No. 05 - Edit - ↓ Search a. You may either press Enter to edit DLC Input 05 and refer to section 4.11 Creating and Editing a DLC Record, or b.
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Page 47: Deleting A Dlc Record
Access 3000 Compact Supervisor’s Guide 4.13 Deleting a DLC Record First decide which DLC record you wish to delete, and then follow the instructions below: 1. Press: Ctrl 1 2. Select: Administration [4] 3. Select: DLC Records [3] 4. Select: Delete DLC [3] 5. -
Page 48: Creating Fast Alpha Messages
Access 3000 Compact Supervisor’s Guide 4.14 Creating Fast Alpha Messages First determine the message number and the message you want to enter, and then follow the process below: 1. Press: Ctrl 1 2. Select: Administration [4] 3. Select: Alpha Code Records [4] 4. -
Page 49: Editing Fast Alpha Messages
Access 3000 Compact Supervisor’s Guide 4.15 Editing Fast Alpha Messages First determine which message number and/or message you wish to edit, and then follow the process below: 1. Press: Ctrl 1 2. Select: Administration [4] 3. Select: Alpha Code Records [4] 4. -
Page 50: Deleting Fast Alpha Messages
Access 3000 Compact Supervisor’s Guide 4.16 Deleting Fast Alpha Messages First determine which message number and/or message you wish to delete and follow the process below: 1. Press: Ctrl 1 2. Select: Administration [4] 3. Select: Alpha Code Records [4] 5. -
Page 51: Creating A Set
Access 3000 Compact Supervisor’s Guide 4.17 Creating a Set A set is a group of user numbers that are sequentially called under a single user identification number. Set calls are non-speech and services will default to the lowest common denominator. For example, if you have a group of Alphanumeric, Numeric and Tone Alert receivers, the paging call will default to the capabilities of the Tone Alert receiver. -
Page 52: Editing A Set
Access 3000 Compact Supervisor’s Guide 4.18 Editing a Set First decide which set that you wish to edit, and then follow the instructions below: 1. Press: Ctrl 1 2. Select: Administration [4] 3. Select: Sets Records [5] 4. Select: Edit Set [1] 5. - Page 53 Access 3000 Compact Supervisor’s Guide 7. At the screen prompt, either: 12 New Member _ ↓ - Search - Add a. Type in a user number, e.g. 456 and press Enter, you will then receive the message: User added to Set. To add further user numbers press Enter to repeat this process, Or b.
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Page 54: Deleting A Set
Access 3000 Compact Supervisor’s Guide 4.19 Deleting a Set First decide which set that you wish to delete, and then follow the instructions below: 1. Press: Ctrl 1 2. Select: Administration [4] 3. Select: Sets Records [5] 4. Select: Delete Set [3] 5. -
Page 55: Changing The System Date & Time
Access 3000 Compact Supervisor’s Guide 4.20 Changing the System Date & Time 1. Press: Ctrl 1 2. Select: Administration [4] 3. Select: Time and Date [6] 4. Use the numeric keys to type in the time (hours and minutes) and press Enter. -
Page 56: Changing System Passwords
Access 3000 Compact Supervisor’s Guide 4.21 Changing System Passwords Determine your Supervisor and Operator passwords and follow the process outlined below: 1. Press: Ctrl 1 2. Select: Administration [4] 3. Select: Password [7] 4. You will now be prompted to enter the Supervisor Password. If a password exists, press Delete to remove all the numbers. -
Page 57: Configuring On-Board Dlcs
Access 3000 Compact Supervisor’s Guide 4.22 Configuring On-Board DLCs You will now be asked to select options for the two on-board DLC contacts. Please follow the instructions below: 1. Press: Ctrl 1 2. Select: Administration [4] 3. Select: Local DLC Setup [8] 4. -
Page 58: Reports & System Faults
When a fault occurs it is recommended that you note down the circumstances in which it occurred and if possible any error messages, then report it to your Multitone Field Service Engineer who will be able to assess the seriousness of the problem. - Page 59 If there are further Operating Problems, additional fault messages will be displayed. To clear these, press Enter at each prompt. If the fault is still not cleared and the alarm continues, call out your Multitone Field Service Engineer as soon as possible.
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Page 60: Section 5
Access 3000 Compact Supervisor’s Guide SECTION 5 SYSTEM MESSAGES & ERROR INDICATIONS The system can issue the following error/information messages. The context and responses are detailed below: Call Cancelled This message is displayed whenever the operator intervenes whilst the system is waiting to queue a call;... -
Page 61: Inconsistent Parameters
Pressing the key at this time has no effect (except for Esc, which will, if held down, cause the system to commence in Power up Configuration). ******* Multitone Access 3000 Compact ******* -- Please wait -- Paging Database Empty... -
Page 62: Search Failed
Access 3000 Compact Supervisor’s Guide Search Failed When there are no more matching items during a search. User No. 123 No More Items. Press All keys, except Enter have the same function as though a search was successful, pressing Enter will allow the search value to be re-entered. -
Page 63: User Already Created
Access 3000 Compact Supervisor’s Guide 5.12 User Already Created This screen may be displayed when you are attempting to create a new user who already exists. Create User No. 123 User already exists 5 Press Enter and type in an alternative user number. -
Page 64: User Number Outside Permissible Range
Access 3000 Compact Supervisor’s Guide 5.16 User Number Outside Permissible Range This error message is the response to entering a User number, which is less than the base user number. User 123 Invalid user number Press the Enter key to re-enter user number. -
Page 65: Section 6
Access 3000 Compact Supervisor’s Guide SECTION 6 DIRECTORIES Automatic Paging Contact No. Send Message From To User No. The Message is Passwords Supervisor Password Operator Password Receiver Fast Alpha Directory Code Message 9261-7849 Issue 1 Page www.multitone.com... -
Page 66: Description Of Radio Channels
Access 3000 Compact Supervisor’s Guide Description of Radio Channels No. of Radio Channels ______________ 9261-7849 Issue 1 Page www.multitone.com... -
Page 67: User Number Directory
Access 3000 Compact Supervisor’s Guide User Number Directory Name Telephone No. Paging System Comments User No. Team Member Pager No. 9261-7849 Issue 1 Page www.multitone.com... -
Page 68: Key Team Numbers
Access 3000 Compact Supervisor’s Guide Key Team Numbers Team Name Team Number Comments Receiver Types Type No. Facilities Available 9261-7849 Issue 1 Page www.multitone.com... -
Page 69: Glossary Of Terms
MCU, LCU or PCOI. Beep Codes There are up to eight beep codes on the Access 3000 Compact. A beep code relates to the tone patterns on a receiver. Beep codes are: Beep Code 1 - Triple Beep... - Page 70 Each message consists of up to 60 characters. The first character of a central fast alpha must be a letter. Channel Access 3000 Compact can transmit paging calls on more than one radio channel or frequency. The system will support up to 5 channels. One channel is held internally. Control Unit This is a desktop control module with an internal microphone and loudspeaker and with either an alphanumeric keyboard (MCU) or a numeric keypad (LCU).
- Page 71 The Receiver Address is the physical identity of a pager, it is the number sent out by the Access 3000 Compact that causes the pager to beep. It can also be called the Receiver Identity Code (RIC). It consists of 5 or 7 digits. The Receiver Address consists of the System Address, which is programmed using the pager configuration and the Receiver Number, which has to be known by the operator when creating a user.
- Page 72 Types can be supported. Sets A set is a variation on the Access 3000 Compact team paging facility. A set consists of user records, and like user paging, they are called from a single USER NUMBER. A set may comprise mixed receiver types, however, as a result of sets configuration, paging users are paged sequentially.
- Page 73 If Access 3000 Compact system is supplied with the Management Terminal or Access 3000 Server, time can be synchronized from the PC. Access 3000 Compact will maintain time for a few days after the unit has been switched-off.
- Page 74 Access 3000 Compact Supervisor’s Guide User Number The User Number is the number, which a pager wearer (User) is assigned. It may either be 2, 3 or 4 digits in length. Most supervisors create a link between the User Number and the pager wearer’s telephone number, i.e.
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Page 75: Menu Structure
Access 3000 Compact Supervisor’s Guide APPENDIX II MENU STRUCTURE Main Menu Ctrl 1 1. Page User 2. Page Team 3. Transfer 4. Admin 5. Reports 1. Memory Errors 6. Install 2. Operating Problems 3. A3K Bus Usage 4. Pager Summary...
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