Withings ScanWatch Series Installation And Operating Instructions Manual
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Withings ScanWatch Series Installation And Operating Instructions Manual

Hybrid smartwatch - ecg, heart rate sensor and oximeter
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ScanWatch
Hybrid Smartwatch - ECG, Heart Rate Sensor and
Oximeter
Installation and Operating Instructions
ScanWatch
EN - 1
v1.0 | August, 2020

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Summary of Contents for Withings ScanWatch Series

  • Page 1 ScanWatch Hybrid Smartwatch - ECG, Heart Rate Sensor and Oximeter Installation and Operating Instructions ScanWatch EN - 1 v1.0 | August, 2020...

  • Page 2: Table Of Contents

    Table of contents Minimum requirements ..............5 Internet access ............................5 Smartphone or device ........................5 OS version ...............................5 Health Mate app version ........................5 Description .................... 6 Overview ..............................6 Box contents ............................6 Product description ........................... 7 Setting up my watch ................. 8 Installing the Health Mate app ......................8 Installing my watch ..........................8 Setting the time ..........................
  • Page 3 Retrieving my sleep data ......................45 What is the Sleep score? ......................45 Editing my sleep data ........................46 What is the Respiratory Scan? ....................47 Setting an alarm ..........................50 Tracking my heart rate ..............52 Launching the continuous heart rate mode ................ 52 Frequently asked questions about heart rate measurement ........
  • Page 4 Cleaning my wristband ........................86 Charging the battery ........................87 Changing the wristband ....................... 88 Calibrating the hands ........................89 Updating the firmware version ....................94 User guide copyright ..............96 Legal notice ..................96 Safety instructions ................97 Use and storage ..........................97 Water resistance ..........................

  • Page 5: Minimum Requirements

    Important Notice By using your ScanWatch, you expressly agree to the Withings Services Terms and Conditions available on our website. Minimum requirements Internet access Access to the Internet is required to: • Download the Health Mate app, • Set up your ScanWatch, •...

  • Page 6: Description

    Description Overview Discover ScanWatch, the newest hybrid smartwatch from Withings. Nested in a high-end watch, state-of-the-art medical technology has been carefully selected to create the most health-oriented watch ever offered to the public. Developed with cardiologists, and clinically validated, this is the world’s first hybrid smartwatch that can alert a user to a possible case of atrial fibrillation or breathing disturbances.

  • Page 7: Product Description

    Product description (A) Wristband (B) Display (C) Activity Dial (D) Heart rate and SpO2 sensor ScanWatch EN - 7 v1.0 | August, 2020...

  • Page 8: Setting Up My Watch

    Installing the Health Mate app If the Health Mate app is not already installed on your device, perform the following steps: 1. Type go.withings.com in your device’s web browser. 2. Tap Download on the App Store or on the Play Store. 3. Tap Get.
  • Page 9 3. Tap Watches. 4. Tap ScanWatch. 5. Tap Install. ScanWatch EN - 9 v1.0 | August, 2020...
  • Page 10 6. Press the side button of your ScanWatch. Setup should be displayed on the screen. Tap Next. 7. If your ScanWatch is not detected by the app, look at the screen. If the screen displays Setup, tap I see SETUP in the Health Mate app. The detection process will start again.
  • Page 11 8. Select what you see on the screen of your ScanWatch and please follow the steps indicated on the screen of the Health Mate app. 9. If you select An “X” appeared, you will be asked to unpair your watch from your device’s Bluetooth settings.
  • Page 12 10. If you select My screen is off, you will be asked to charge the battery and retry. If you still encounter issues, please tap Go to Help Center. 11. If you selected My watch display time, you will be asked to perform a factory reset.
  • Page 13 16. Enter the code displayed on the screen of your watch. Tap Pair. 17. Please wait during the update of the watch. 18. If you’re new to Health Mate, enter your email address, password, and then confirm your password. Tap Next. 19.
  • Page 14 22. If you chose No, set the hour hand to twelve by twisting the dial. 23. Set the minute hand to twelve by twisting the dial. 24. Set the activity dial to 100% by twisting the dial. 25. ScanWatch displays now the correct time. ScanWatch EN - 14 v1.0 | August, 2020...
  • Page 15 26. Select on which arm you would like to wear your ScanWatch. 27. Scroll to discover the different features of ScanWatch. Get started with the tutorials now or later, as you wish. If you want to go back to them later, tap Done.
  • Page 16 28. Note that these features can be activated later by going to the Devices tab of the Health Mate app. 29. The tutorials are available at all times in the Devices tab of the Health Mate app. Follow the Navigation tutorial to know how to use the side button of the watch.
  • Page 17 35. Review the document and tap Accept & Activate. 36. Tap Understood 37. Follow the indications on the video to take your first ECG recording. Navigate through the different screens by pressing and rotating the side button of the watch. After pressing briefly the button to start the ECG recording, position your fingers on the metallic ring (as shown in the video).
  • Page 18 38. If an error occurred, tap Try again. 39. Tap Understood at the end of the recording. Tap Activate to discover the oxygen saturation feature (SpO2). Tap Start. 41. Tap Understood. 42. Review the document and tap Accept & Activate. ScanWatch EN - 18 v1.0 | August, 2020...
  • Page 19 43. Follow the indications on the video to take your first SpO2 measurement. Navigate through the different screens by pressing and rotating the side button of the watch. After pressing briefly the button to start the SpO2 recording, position your fingers on the metallic ring (as shown in the video). If an error occurred, tap Try again.
  • Page 20 Tap Activate to launch the Respiratory Scan tutorial. Tap Start. 47. Tap Next. 48. Tap Next. 49. Review the document and tap Accept & Activate. ScanWatch EN  -   2 0 v1.0 | August, 2020...
  • Page 21 50. Tap Set frequency. 51. Select your Respiratory scan frequency. It is recommended to set Automatic as Always On will reduce the battery life of your watch. Tap Confirm. 52. Tap Next. ScanWatch EN - 21 v1.0 | August, 2020...
  • Page 22 53. Tap Understood. 54. Tap Got it. 55. Tap Activate to launch the tutorial and then tap Start to discover the Atrial Fibrillation (AFib) or irregular heartbeat detection feature. ScanWatch EN - 22 v1.0 | August, 2020...
  • Page 23 56. Tap Next. 57. Tap Next. 58. Tap Next. ScanWatch EN - 23 v1.0 | August, 2020...
  • Page 24 59. Tap Next. Tap Accept & Activate. Note: By activating this feature, ScanWatch will be able to notify you when AFib and high/low heart rate episodes will be detected. 61. Tap Discover to launch the GPS workout tutorial. Tap Next. ScanWatch EN - 24 v1.0 | August, 2020...
  • Page 25 62. Get to know how to use the crown to launch the GPS workout. Tap Next. 63. Tap Next. Tap Next. 65. Allow location access for Health Mate app on your device. Tap Done. 66. If you do not enable location, note that you won’t be able to track your workouts and use the GPS tracking feature.
  • Page 26 69. Enable Health notifications and Applications. 70. Tap Discover to launch the Activity Goals tutorial. Tap Next. 71. Select your Workout regularity and tap Confirm. ScanWatch EN - 26 v1.0 | August, 2020...
  • Page 27 72. Select your Step goal and tap OK. 73. Tap Validate. 74. ScanWatch is now ready. You are redirected to the Devices tab of the Health Mate app. ScanWatch EN - 27 v1.0 | August, 2020...

  • Page 28: Setting The Time

    Setting the time ScanWatch is set up using your mobile device, which allows it to be automatically set to the current time, based on the time zone you are in. If you ever have to change time zones while wearing your ScanWatch, all you have to do is open the Health Mate app to sync your watch with your device and the correct time will be displayed.
  • Page 29 ScanWatch EN - 29 v1.0 | August, 2020...
  • Page 30 ScanWatch EN  -   3 0 v1.0 | August, 2020...

  • Page 31: Customizing The Settings Of My Watch

    Customizing the settings of my watch Changing the screens order You can change the order of the screens of your ScanWatch, or even remove some of them if you wish. To do so, perform the following steps: 1. Open the Health Mate app. 2.

  • Page 32: Enabling Notifications

    6. Tap and hold the icon on the right to drag a screen up or down. 7. Tap the Back button to confirm. Enabling notifications If you want to get notified on your ScanWatch when you have an incoming call, a text message, or when you receive an email and a calendar event, you can enable the Notifications option.
  • Page 33 4. Tap Enable notifications and Applications, then select the notifications you want to enable. 5. Tap the back button in the top left corner to confirm. Third-party apps You can activate third-party apps notifications on your ScanWatch. To do so, go the Devices > ScanWatch > Notifications. Select Enable Notifications and Applications.
  • Page 34 iOS 12) should be enabled to receive notifications on your watch. • iOS 13 only - If you are not receiving notifications from a specific app, please go to Settings > Notifications and select the app. There is a Show Previews field below the “Options” section. If the parameter is set to Never, you won’t be able to receive notifications from the app in the watch.
  • Page 35 2. Tap Notification access in the search bar and select it. 3. Under ‘Special app access’, tap Notification access again. 4. Enable Notification access for Health Mate. Make sure that “Do not disturb” and/or “silent” mode are not activated on your phone.

  • Page 36: Activating The Do Not Disturb Mode

    Important note - Do not disturb mode: You can choose to activate/deactivate notifications directly on your ScanWatch. To do so, press the side button and scroll to the Settings menu. Press the button to select the Settings menu and scroll to the Do not disturb screen. Press the button so that OFF is displayed on the screen.

  • Page 37: Activating The Quicklook

    Activating the Quicklook The Quicklook feature allows you to light up the screen of your ScanWatch without pressing the crown. To do so, simply raise your wrist and turn it towards you. The Quicklook feature can be activated or deactivated in the Settings menu of your ScanWatch.
  • Page 38 5. Select Auto-brightness. The display brightness of your ScanWatch will vary automatically depending on the outside light.  6. If you don’t want to select the Auto-brightness mode, move the slider to set manually the display brightness of your ScanWatch. ScanWatch EN - 38 v1.0 | August, 2020...

  • Page 39: Tracking My Activity

    Tracking my activity Your ScanWatch allows you to track your activity: number of steps, run tracking and swim tracking. Whether you are walking, running or swimming, you don’t have to do anything to start tracking it. All you have to do is wear your ScanWatch, it will do the rest.
  • Page 40 • Running • Indoor Running • Hiking • Cycling • Indoor Cycling • Swimming • Fitness • Surfing • Kitesurfing • Windsurfing • Tennis • Ping Pong • Squash • Badminton • Weights • Elliptical • Pilates • Basketball • Soccer •...

  • Page 41: Tracking My Elevation

    • Table Tennis • Squash • Badminton • Weights • Basketball • Soccer • Volleyball • Dance • Boxing Tracking my elevation Stairs climbed are tracked via an altimeter. The altimeter measures changes in atmospheric pressure (which changes as you gain or lose elevation) to track your elevation.

  • Page 42: Checking My Progress

    Checking my progress In order to check your progress in terms of number of steps, all you have to do is have a look at the activity hand. Depending on its position, you can tell what percentage of your daily step goal you have achieved. Once you reach the 100% mark, your watch vibrates and the cycle starts all over again, from 0% to 100%.
  • Page 43 4. Tap and slide the daily step goal up or down to select the goal you want. 5. Tap OK. 6. Sync your ScanWatch by opening the Health Mate app and refreshing your Home screen by sliding your finger from top to bottom. ScanWatch EN ...

  • Page 44: Tracking My Swimming Sessions

    Tracking my swimming sessions All you have to do is wear your ScanWatch while swimming. It will automatically detect that you’re swimming and track your swim without any action required on your part. A few requisites: • You have to swim continuously for longer than 10 minutes. •...

  • Page 45: Tracking My Sleep

    Tracking my sleep Your ScanWatch lets you track your sleep without requiring any action on your part. All you have to do is wear your watch when you go to sleep: it will do the rest on its own. If you do not want to track your sleep, simply don’t wear your ScanWatch to sleep.

  • Page 46: Editing My Sleep Data

    Sleep duration and depth are the most important factors for raising sleep score. The key factors in the sleep score are sleep regularity and sleep hygiene. An improvement in these hygiene measures will improve the overall sleep experience. Editing my sleep data You have the possibility to edit the sleep data tracked by your ScanWatch in the Health Mate app.

  • Page 47: What Is The Respiratory Scan

    What is the Respiratory Scan? The Respiratory Scan will measure your heart rate, respiratory rate and oxygen saturation level throughout the night to provide complete maps of your sleep. During sleep, it is possible to experience trouble breathing and you may not remember it in the morning.
  • Page 48 Understanding the Automatic measurement frequency Based on your first Respiratory Scan result, the feature will implement a batch of scans. The batch consists in one to three Respiratory Scans in a row. The first scan of the batch is by default scheduled for the next sleep. You can postpone it if you want to.
  • Page 49 • ScanWatch is not intended to diagnose apneic episodes or assist with a diagnosis. Please seek medical advice if you need a personal sleep apnea diagnosis. ScanWatch EN  -   4 9 v1.0 | August, 2020...

  • Page 50: Setting An Alarm

    Setting an alarm Enabling the alarm In order to enable and set an alarm, perform the following steps: 1. Open the Health Mate app. 2. Go to Devices. 3. Go to ScanWatch > Upcoming alarm. 4. Place ScanWatch close enough to your mobile device. 5.
  • Page 51 9. Tap the back button to confirm. Note that you can set up to three alarms on your ScanWatch. Disabling the alarm 1. Open the Health Mate app. 2. Go to Devices. 3. Tap ScanWatch > Upcoming alarm. 4. Place ScanWatch close enough to your mobile device. 5.

  • Page 52: Tracking My Heart Rate

    Tracking my heart rate Your ScanWatch can help you track your heart rate. By default, it takes a heart rate measurement every ten minutes, allowing you to see how your heart rate fluctuates during the day. Note that your heart rate data is regularly sent to the Health Mate app.

  • Page 53: Frequently Asked Questions About Heart Rate Measurement

    To view your continuous heart rate measurement graph, open the Health Mate app and tap directly on the activity for which you activated the continuous mode. Note: The continuous heart rate mode will be activated automatically after 2 minutes of running. It will stop automatically when the running session is over. Frequently asked questions about heart rate measurement What is the proactive heart scanning feature? Since AFib symptoms are irregular or may not even be known to users,...

  • Page 54: Viewing My Heart Rate Data

    To use the electrical heart sensor to measure your heart rate, select the ECG mode on the watch and place your finger on the bezel. Important: • ScanWatch cannot detect heart attacks. If you ever experience chest pain, pressure, tightness, or what you think is a heart attack, call emergency services immediately.
  • Page 55 Note: If you launched the continuous heart rate mode, open the Health Mate app and tap directly on the activity for which you activated this mode to view your continuous heart rate graph. ScanWatch EN - 55 v1.0 | August, 2020...

  • Page 56: Tracking My Electrocardiogram (Ecg)

    Tracking my electrocardiogram (ECG) Frequently asked questions about electrocardiogram (ECG) How does ScanWatch provide an electrocardiogram? ScanWatch includes three electrodes to ensure measurement accuracy. Two electrodes are discreetly integrated inside the main body of the watch, and the third electrode is in the stainless steel upper ring (the bezel) of the watch. Users simply need to touch both sides of the bezel to start recording ECG anytime and anywhere.

  • Page 57: Recording My Electrocardiogram (Ecg)

    Can ScanWatch record my QT interval? ScanWatch is soon-to-be FDA cleared and regulated to detect and display only the following: beats per minute, normal sinus rhythms and atrial fibrillation. When you record an electrocardiogram, QRS, PR, QT and QTc durations appear on the ECG pdf report that you can share. ...
  • Page 58 3. Place your fingers on the bezel (top ring) for 30 seconds. Stay still, don’t move or talk, and relax. The ECG recording starts after a first vibration. Please remain still during the measurement process. It is better to be seated or to place your arm on your leg, and try not to contract your arm and hand muscles.

  • Page 59: Understanding My Ecg Recordings

    Note: You have the possibility to share your ECG with your doctor. To do so, tap Share this measurement as a PDF. Refer to “Sharing my ECG recordings with my doctor” on page 62 for more information. After each measurement, ScanWatch will give you the following metrics: a heart rate, a lead D1 ECG tracing, a rhythm prediction between 3 classes (normal sinus rhythm, atrial fibrillation, inconclusive).
  • Page 60 The gold standard ECG records 12 lead (or ways) of the heart. Withings ECG devices sense the electrical activity of the heart at a distance through the left and right arm. This configuration is known as lead D1. What practitioners look for in the ECG graph? A normal heartbeat on the ECG graph will show the time the electric wave takes to move through your heart.
  • Page 61 Which conditions can detect Withings ECG devices? ECGs can detect a range of conditions, from angina pectoris to severe heart attacks. Withings ECG devices focus on detecting atrial fibrillation. If you believe you are having a heart attack, contact emergency services.

  • Page 62: Sharing My Ecg Recordings With My Doctor

    recording. Signal is too noisy: There is too much interference for the recording to be • classified. Place your arm on a table or on your thigh, relax, don’t talk, and don’t move during the recording. Refer to the best practices section to know the right gestures to be adopted and those to be avoided.
  • Page 63 3. Tap Share this measurement as a PDF. 4. Tap the icon at the top right of the screen. 5. Select how you want to send your invitation. Several options are available, such as message and email. You can also choose to print your ECG results.

  • Page 64: Frequently Asked Questions About Atrial Fibrillation (Afib)

    Frequently asked questions about Atrial Fibrillation (AFib) What is Atrial Fibrillation (AFib)? An arrhythmia is an anomaly of this electrical activity. In particular, atrial fibrillation is caused by a disorganized firing of electrical impulses in the right atrium near the sinoatrial node, the natural pacemaker of the heart, where it is located.

  • Page 65: Important Information Regarding Ecg Recordings

    1 in 4 middle-aged adults in Europe & in the US will be diagnosed with AFib in their lifetime. AFib-related US health spending exceeds $6 billion a year, or 1% of the country’s health expenditures. What are the main risk factors? Advanced age, high blood pressure, obesity, diabetes.
  • Page 66 • Withings does not guarantee that you are not experiencing arrhythmia or other health conditions when ScanWatch labels an ECG as “Normal Sinus Rhythm”. • You should notify your physician if you detect possible changes in your health. ScanWatch EN  -   6 6...

  • Page 67: Tracking My Heart Arrhythmia

    Tracking my heart arrhythmia What are the signs of Atrial Fibrillation (AFib)? Your ScanWatch can detected signs of Atrial Fibrillation (AFib). What is AFib? Atrial fibrillation is an arrhythmia, an anomaly of the electrical activity of your heart. It is the most common cardiac arrhythmia and is one of the leading causes of stroke, heart failure, and cardiovascular morbidity in the world.
  • Page 68 We recommend you to record an ECG when you receive such a notification. If the result is confirmed, you should contact your doctor. Recording an ECG could help confirm this alert, but as AFib is known to be an intermittent condition, results could differ. Refer to “Recording my electrocardiogram (ECG)”...

  • Page 69: Tracking My Spo2 (Oxygen Saturation)

    Tracking my SpO2 (oxygen saturation) What is SpO2? SpO2 stands for peripheral capillary oxygen saturation, an estimate of the amount of oxygen in the blood. More specifically, it is the percentage of oxygenated hemoglobin (hemoglobin containing oxygen) compared to the total amount of hemoglobin in the blood (oxygenated and non-oxygenated hemoglobin).

  • Page 70: How Can I Perform An Accurate Spo2 Measurement

    What is a normal SpO2 level? A SpO2 value is represented by a percentage. If your ScanWatch says 98%, this means that each red blood cell is made up of 98% oxygenated and 2% non- oxygenated hemoglobin. Good blood oxygenation is necessary to supply the energy your muscles need in order to function, which increases during a sports activity.
  • Page 71 Watch positioning 1. Place your watch on your non-dominant wrist, 1 cm from the wrist bone. 2. Make sure that your ScanWatch is not loose on your wrist. Tighten the band until it is snug but comfortable. When the watch moves, your skin should move along with it.

  • Page 72: Important Information About Spo2 Measurements

    5. Push lightly on the top of the watch with your other hand to improve the contact between the skin and the watch, making sure that the bottom of the watch remains flush with the skin. 6. Do not move or speak for the 30 seconds necessary to take the measurement. 7.

  • Page 73: Frequently Asked Questions About Breathing Disturbances

    By embedding this new feature, ScanWatch gives access to new preventive health information. And thanks to its self-assessment contents, articles on breathing disorders, and actionable lifestyle tips, Withings empowers users who experience breathing disturbances, to reduce them, or be informed on how they can impact your health.
  • Page 74 What is the difference between monitoring breathing disturbances through SpO2 and the technology used in Withings Sleep for sleep apnea? Which technology is more accurate? These two products use two different techniques: •...

  • Page 75: Fitness Level (Vo2 Max)

    Fitness Level (VO2 max) VO2 max is a key indicator of fitness. VO2 max is defined as the maximum amount of oxygen an individual consumes over one minute during intense physical effort. The more oxygen consumed, the harder muscles can work, and therefore the higher the VO2 max level.
  • Page 76 How do you rate Fitness Level? We rate Fitness Level with a score between 17 and 60. After a running session, open the Health Mate app to see your Fitness Level in the Home screen. Excellent, good, fair, or poor: We provide color-coded feedback that helps you to understand your score easily.

  • Page 77: Activating The Workout Mode

    Activating the Workout mode To activate continuous heart rate monitoring, you need to start a workout session. To do so, go to the Workout menu of your ScanWatch. Then scroll the side button of the watch to navigate through the activities and select the activity of your choice.

  • Page 78: Frequently Asked Questions About Workout Mode

    Frequently asked questions about Workout mode How does the Workout mode work? From yoga, volleyball, and rowing to boxing, skiing, and ice hockey, ScanWatch tracks up to 30 activities. You can select your workout directly on the watch by going to the Workout screen. Scroll the side button of the watch to navigate through the activities, and then press the button when you find your activity and are ready to start your workout.
  • Page 79 4. Select and arrange up to 5 exercises for quick access when you start a workout on your watch. In the Workout mode, ScanWatch tracks your continuous heart rate, as well as the workout duration. After the workout, you will see a workout overview in the Health Mate app showing the workout intensity and the time spent in heart rate zones, as well as your burned calories.
  • Page 80 If you forgot to launch a workout before your session, ScanWatch will detect your movements and add an unknown workout to the Health Mate app. You can then change the type of workout in the app manually. ScanWatch EN  -   8 0 v1.0 | August, 2020...

  • Page 81: Activating The Gps Tracking

    Activating the GPS tracking To activate the GPS tracking, you need to launch a distance-based outdoor activity workout session. To do so, perform the following steps: 1. Go to the Workout menu of your ScanWatch. 2. Scroll the side button of the watch to navigate through the activities and select the activity of your choice.

  • Page 82: Frequently Asked Questions About Gps Tracking

    Frequently asked questions about GPS tracking Do I need to enable GPS tracking to measure distance with ScanWatch? GPS data make the distance, speed, and average speed measurements more precise but is not necessary. Why do I need to have my location services always on? We ask you to enable your location settings to offer you detailed activity data such as route and pace for automatically tracked workouts such as running - even when Health Mate is not launched. ...

  • Page 83: Syncing Your Data

    Syncing your data Thanks to background synchronization, you should never have to worry about syncing your data, as long as your Bluetooth is always enabled. Background sync is automatically triggered when: • You have taken more than 1,000 steps since the last sync. •...

  • Page 84: Performing A Factory Reset

    Performing a factory reset Factory resetting your ScanWatch allows you to delete all of the data stored on it. Important note: • Factory resetting your ScanWatch, will not remove any of the data that was synced from the Health Mate app. •...
  • Page 85 2. Go to the Settings of your mobile device, select Bluetooth and locate ScanWatch XX in the list of devices. Select the small icon to the right and select the option to Forget the device. 3. Press and hold the button on the side of the watch for 5 seconds. Depending on how your watch was configured, ECG, SpO2, or Workout mode will start after pressing the button for about one second, but continue pressing until a menu appears on the watch’s display.

  • Page 86: Cleaning And Maintenance

    Cleaning and maintenance Cleaning my watch 1. Use a lint-free cloth moistened with warm water to clean the glass and casing of your ScanWatch. 2. Run the fluoroelastomer wristband under warm water and rub it with hypoallergenic soap to clean it. 3.

  • Page 87: Charging The Battery

    • Humidity, cosmetic products, and abrasive chemicals (such as cleaning agents or insect repellent) can damage your wristband. Woven wristbands • Wipe down the band with a lint-free cloth. You can lightly dampen the cloth with water. • Woven wristbands are not water-resistant. •...

  • Page 88: Changing The Wristband

    Note: • ScanWatch charger is the same for the 38mm and 42mm models. • The Steel HR charger cannot be used for ScanWatch. • Charging time is about 3 hours. Changing the wristband You can easily change the wristband of your ScanWatch thanks to the quick release spring bars with which it is attached.

  • Page 89: Calibrating The Hands

    5. Put the wristband in place while pulling the knob to the left side. 6. Release the knob. The wristband is now properly attached to your ScanWatch. 7. Repeat the previous steps for the other side. Calibrating the hands If you ever feel that the time displayed on your ScanWatch is incorrect, you may need to recalibrate the hands.
  • Page 90 4. An automatic initialization of the watch hands occurs. 5. Tap Yes if the hands are well initialized. Your watch displays the right time. ScanWatch EN  -   9 0 v1.0 | August, 2020...
  • Page 91 6. Tap No if the hands are not well initialized. Tap Next. ScanWatch EN - 91 v1.0 | August, 2020...
  • Page 92 8. Set the minute hand to noon by moving the dial and tap Next. 9. Set the hour hand to noon by moving the dial and tap Next. ScanWatch EN - 92 v1.0 | August, 2020...
  • Page 93 10. Set the motion hand to 0% by moving the dial and tap Done. 11. Tap Done. 12. Tap Done. Your ScanWatch is now properly calibrated and the hands move to their correct position to display the current time. ScanWatch EN - 93 v1.0 | August, 2020...

  • Page 94: Updating The Firmware Version

    Updating the firmware version We regularly offer new firmware versions so that you can benefit from the latest features we add to our products. When a new firmware version is available, the Health Mate app usually prompts you to install it through the Home screen. Make sure you sync your ScanWatch before updating the firmware version.
  • Page 95 4. Put your ScanWatch close enough to your mobile device. If your watch is not up to date, the Health Mate app will prompt you to install a new firmware version. 5. Wait until the update is complete. 6. Tap Done. Note: You can check which firmware version your ScanWatch uses in Devices >...

  • Page 96: User Guide Copyright

    Make sure you have read our privacy policy, which you can find on our website. • Make sure your Withings account password is secure enough to restrict access to your account. It should be at least eight-character long, have mixed case, and use a combination of alphanumeric and special characters.

  • Page 97: Safety Instructions

    Safety instructions Use and storage • Your ScanWatch is designed to work in ambient temperatures between 5°C and 40°C (41°F and 104°F) and humidity range of 20% to 90% relative humidity. • Your ScanWatch may be stored in a clean, dry location between -25°C and 70°C (-13°F and 158°F) when not in use.

  • Page 98: Service And Maintenance

    perfumes, or cosmetics. They may damage the wristband or the casing of the watch. • Avoid extreme atmospheres (e.g., saunas or steam rooms). • The aging of the materials may affect the waterproofness of the watch. Water resistance cannot be permanently guaranteed. Service and maintenance •...

  • Page 99: Specifications

    Specifications ScanWatch • Case: Medical grade stainless steel • Included wristband: Fluoroelastomer • Wristband clasp: Stainless steel • Font glass: Sapphire glass • Colors and sizes: 38 and 42mm - Black and white • Wristband sizing: 38mm Models (18mm wide bands, 20cm circumference) - 42mm Models (20mm wide bands, 23cm circumference) •...
  • Page 100 Certifications • Medical CE marking (under review to be FDA cleared) Connectivity • Bluetooth Low Energy (Bluetooth Smart Ready). Must enable Bluetooth connection with location settings to enjoy GPS tracking functionnality Compatible devices • iPhone 5s and higher • iPod Touch 6th Gen and higher •...

  • Page 101: Document Release Overview

    Document release overview Release date Versions Modifications August 2020 v1.0 First release The screenshots in this manual are used for explanatory purposes. Your actual screens may differ from the screenshots in this manual. ScanWatch EN  -   1 01 v1.0 | August, 2020...

  • Page 102: Warranty

    (“Withings”) warrants the Withings branded hardware product (“ScanWatch”) against defects in materials and workmanship when used normally in accordance with Withings’s published guidelines for a period of ONE (1) YEAR from the date of original retail purchase by the end-user purchaser (“Warranty Period”).

  • Page 103: Regulatory Statements

    Regulatory statements FCC ID: XNAHWA09 Electrocardiogram (ECG) recording, atrial fibrillation (AFib) detection & SpO2 measurement. WARNINGS A functional tester cannot be used to assess the accuracy of pulse oximeter devices. Misapplication of the ScanWatch with excessive pressure and for a prolonged period can cause pressure injury.
  • Page 104 CAUTION Withings does not guarantee that you are not experiencing an arrhythmia or other health condition when the Scan Monitor labels an ECG as Sinus Rhythm. You should notify your physician if you detect possible changes in your health.

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